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"FindChatSession"

• 12 minutes to read
 • 12 minutes to read

This provider name is implemented by the class SuperOffice.CRM.ArchiveLists.FindChatSessionProvider inside NetServer's SODatabase assembly.

ChatSession provider for Find

Supported Entities

Name Description
"chatsession" Chat session

Supported Columns

Name Restriction Description OrderBy
getAllRows bool GetAll: Get all rows of archive - use with care, you may be fetching the whole database
getNoRows bool GetNone: Do not get any rows from the archive
chatSessionId int Chat session ID: Database ID of the chat session x
firstMessage string First message: The first message submitted in the chat x
lastMessage string Last message: The last message submitted in the chat x
whenRequested datetime Chat requested: When was this chat requested by the customer? x
whenStarted datetime Chat started: When was this chat started between the customer and the agent? x
whenEnded datetime Chat ended: When did this chat end? x
icon None Category: Displays the icon for an activity type x
date date Date: Displays start date of a follow-up / sale date of a sale x
type listAny Type: Displays the type of an activity x
text positiveString Text: Displays a descriptive text for the item x
associateId associate ID: Displays the login ID of the associate who owns the activity. x
contactId listAny Company ID: Database ID of company x
personId listAny Contact ID: Database ID of the contact row x
updatedDate date Updated: The date/time the data was last updated in UTC. x
registeredDate date Registered date: The date/time the data was registered in UTC. x
recordTypeText None Activity type: The type of the activity (appointment, phone call, etc) x
chatTopic/chatTopicId int Chat channel - ID: The database ID of the chat channel x
chatTopic/name string Chat channel - Name: Name x
chatTopic/description string Chat channel - Description: The description of the chat channel x
chatTopic/badgeHeader string Chat channel - Badge header: The value of the badge header for the chat channel x
associate/firstName string Associate - First name: Displays the contact's first name x
associate/lastName string Associate - Last name: Displays the contact's last name x
associate/middleName string Associate - Middle Name: Displays the contact's middle name. x
associate/fullName string Associate - Full name: Displays full name of user (first, middle, last - according to settings) x
associate/contactId int Associate - Company ID: Database ID of the company the user belongs to
associate/personId int Associate - Contact ID: Database ID of the contact row
associate/mrMrs string Associate - Mr/Ms: Displays whether the contact is addressed as Mr or Ms x
associate/title string Associate - Title: Displays whether the contact is addressed as Mr or Ms x
associate/contactName string Associate - Owning company: Name of the company the user belongs to x
associate/contactDepartment string Associate - Owning department: Name of the department at the company the user belongs to x
associate/usergroup userGroup Associate - Primary group: The user's primary user group x
associate/contactFullName string Associate - Owner: Name and department of the company the user belongs to x
associate/contactCategory listAny Associate - Category: Category x
associate/role listAny Associate - Role: Role x
associate/assocName associate Associate - User ID: User ID x
associate/assocTooltip string Associate - Description: Description
associate/assocType listAny Associate - Type: Type of user: associate, external user, system user, anonymous account x
associate/ejUserId int Associate - Service user ID: The database ID of a Service user
associate/simultaneousEjUser bool Associate - Simultaneous Service user: If this flag is set, then the user will only have access if the maximum number of simultaneous users is not exceeded
associate/ejDisplayName string Associate - Nick name: User's nick name in Service x
associate/ejStatus int Associate - Service status: Status for Service user: Normal; Unavailable / holiday; Deleted; Read-only
associate/credentialType None Associate - Auth. type: What type of credentials to use when this user logs in x
associate/credentialDisplayValue None Associate - Auth. value: Credential value (public, visible part) to be used when this user logs in x
associate/isActive bool Associate - Active: Is this user active, and should be able to log in? x
associate/isActiveText bool Associate - Active status: Is this user active, and should be able to log in? x
associate/portraitThumbnail None Associate - Person image: Person image
associate/otherGroups userGroup Associate - Other groups: Other groups
associate/userName string Associate - User name: User name x
associate/personEmail string Associate - E-mail x
person/personId int Contact - DB ID: Displays the database ID of a contact x
person/firstName string Contact - First name: Displays the contact's first name x
person/lastName string Contact - Last name: Displays the contact's last name x
person/middleName string Contact - Middle name: Displays the contact's middle name. x
person/fullName stringorPK Contact - Contact: Displays the contact to which an item is linked x
person/contactId int Contact - Company ID: Database ID of company x
person/hasInfoText bool Contact - Has note: Displays an icon indicating if there is additional information available about the contact x
person/hasInterests bool Contact - Has interests: Displays an Icon indicating if the contact has active interests x
person/personHasInterests bool Contact - Has interests: Displays an Icon indicating if the contact has active interests x
person/mrMrs string Contact - Mr/Ms: Displays whether the contact is addressed as Mr or Ms x
person/position listAny Contact - Position x
person/personNumber string Contact - Number: Displays the contact's number x
person/title string Contact - Title: Displays the contact's job title x
person/personCountry listAny Contact - Country: Country x
person/personNoMail bool Contact - No Mailings: Displays the contact's No Mailings checkbox x
person/rank int Contact - Rank: Displays a contact's current rank x
person/birthdate None Contact - Birthdate: Displays the contact's date of birth
person/associateType None Contact - User type: Displays an icon indicating if a contact is an associate or external contact with log-in rights and currently online. This information is updated only once while the archive is loading.
person/useAsMailingAddress bool Contact - Use as postal address: Use as postal address x
person/personSource listAny Contact - Source: Source (Contact) x
person/retired bool Contact - Former employee: Indicates whether the contact has retired/left the company x
person/birthYear int Contact - Birth year: Displays contact's birth year x
person/birthMonth int Contact - Birth month: Displays contact's birth month x
person/birthDay int Contact - Birth day: Displays contact's birth day (day of month) x
person/kanaFirstName string Contact - First name, kana: Contact's first name, in kana alphabet x
person/kanaLastName string Contact - Last name, kana: Contact's last name, in kana alphabet x
person/personUpdatedBy associate Contact - Updated by: The user who last updated the data x
person/personUpdatedDate date Contact - Updated: The date/time the data was last updated in UTC. x
person/personRegisteredBy associate Contact - Registered by: The user who registered the data x
person/personRegisteredDate date Contact - Registered date: The date/time the data was registered in UTC. x
person/portraitThumbnail None Contact - Person image: Person image
person/personActiveErpLinks bool Contact - ERP connected: Is there an active ERP Sync? x
person/ticketPriority listAny Contact - Service priority: Default service priority for this contact x
person/supportLanguage listAny Contact - Preferred language: Preferred language used for reply templates and more x
person/supportAssociate associate Contact - Our service contact: Default service contact for this contact x
person/personAssociateId associate Contact - Our contact: Displays our contact x
person/personCategory listAny Contact - Category x
person/personBusiness listAny Contact - Business x
person/personDeletedDate datetime Contact - Deleted date: Deleted date
person/hasCompany bool Contact - Has company: The contact is associated with a company x
person/isProjectMember bool Contact - Is project member: This person is a project member x
person/isStakeholder bool Contact - Is stakeholder: This person is a sale stakeholder x
contact/contactId int Company - Company ID: Database ID of company x
contact/name stringorPK Company - Company name x
contact/department string Company - Department x
contact/nameDepartment None Company - Company: Displays the company an activity is linked to x
contact/hasInfoText bool Company - Has note: Displays an icon indicating if there is additional information available about the contact x
contact/hasInterests bool Company - Has interests: Displays an Icon indicating if the contact has active interests x
contact/associateId associate Company - Our contact: Displays our contact x
contact/category listAny Company - Category x
contact/business listAny Company - Business x
contact/country listAny Company - Country: This criterion corresponds to the Country field on the Company card. x
contact/number string Company - Number x
contact/code string Company - Code x
contact/orgnr string Company - VAT No. x
contact/stop bool Company - Stop x
contact/contactNoMail bool Company - No mailings (company) x
contact/updatedBy associate Company - Updated by: The user who last updated the data x
contact/updatedDate date Company - Updated: The date/time the data was last updated in UTC. x
contact/registeredBy associate Company - Registered by: The user who registered the data x
contact/registeredDate date Company - Registered date: The date/time the data was registered in UTC. x
contact/contactSource listAny Company - Source: Source (Company) x
contact/contactDeleted bool Company - Deleted: Deleted x
contact/activeErpLinks bool Company - ERP connected: Is there an active ERP Sync? x
contact/deletedDate datetime Company - Deleted date: Deleted date
contact/mainContact None Company - Main contact: Main contact for this company x

Sample

GET /api/v1/archive/FindChatSession?$select=associate/fullName,associate/contactFullName,associate/ejUserId
Authorization: Basic dGplMDpUamUw
Accept: application/json; charset=utf-8
Accept-Language: sv

See also: IArchiveAgent.

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