"FindTicket"

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This provider name is implemented by the class SuperOffice.CRM.ArchiveLists.FindTicketProvider inside NetServer's SODatabase assembly.

Ticket provider for Find

Supported Entities

Name	Description
"ticket"	Requests
"ticketdisplayclosed"	Closed

Supported Columns

Name	Restriction	Description	OrderBy
getAllRows	bool	GetAll: Get all rows of archive - use with care, you may be fetching the whole database
getNoRows	bool	GetNone: Do not get any rows from the archive
contactId	int	Company ID: Database ID of company	x
personId	int	Contact ID: Database ID of the contact row	x
ticketStatusName	listAny	Status: Request status	x
categoryFullName	listAny	Category: Request category	x
priorityName	listAny	Priority: Service priority	x
ticketId	int	ID: Displays request ID	x
title	string	Title: Displays the request title	x
createdAt	datetime	Created: Displays when the request was created	x
lastChanged	datetime	Last changed: Displays when the request was last changed	x
author	string	Author: Displays the author of the request	x
readByOwner	datetime	Read by owner: Displays when the request was read by the owner	x
firstReadByOwner	datetime	First read by owner: Displays when the request was read by owner for the first time	x
firstReadByUser	datetime	First read by user: Displays when the request was read by user for the first time	x
readByCustomer	datetime	Read by contact: Displays when the request was read by the contact	x
status	listAny	Internal status: Shows only system defined statuses for a request	x
origin	listAny	Origin: Origin	x
slevel	listAny	Access level: Access level	x
numberOfMessages	int	Number of messages: Number of messages	x
numberOfReplies	int	Number of replies: Number of replies	x
connectId	int	Merged with request: Merged with request	x
readStatus	listAny	Read: Read	x
realTimeSpentQueue	timeSpan	Real time in queue: Real time in queue	x
realTimeSpentExternally	timeSpan	Real time externally: Real time externally	x
realTimeSpentInternally	timeSpan	Real time internally: Real time internally	x
timeSpentQueue	timeSpan	Time spent in queue: Time spent in queue	x
timeSpentExternally	timeSpan	Time spent externally: Time spent externally	x
timeSpentInternally	timeSpan	Time spent internally: Time spent internally	x
timeToReply	timeSpan	Time to reply: Time to reply	x
timeToClose	timeSpan	Time to close: Time to close	x
realTimeToReply	timeSpan	Real time to reply: Real time to reply	x
realTimeToClose	timeSpan	Real time to close: Real time to close	x
repliedAt	datetime	Replied at: Replied at	x
closedAt	datetime	Closed at: Closed at	x
activated	datetime	Postponed to: Postponed to	x
deadline	datetime	Deadline: Deadline	x
has_attachment	bool	Has attachment: Indicates whether the e-mail has one or more attachments	x
tags	intArray	Tags: Tags connected to a request	x
ownedBy	ejUser	Owner: The owner of the request	x
content	string	Content: Search for content in messages related to requests	x
createdBy/firstName	string	Created by - First name: Displays the contact's first name	x
createdBy/lastName	string	Created by - Last name: Displays the contact's last name	x
createdBy/middleName	string	Created by - Middle Name: Displays the contact's middle name.	x
createdBy/fullName	string	Created by - Full name: Displays full name of user (first, middle, last - according to settings)	x
createdBy/contactId	int	Created by - Company ID: Database ID of the company the user belongs to
createdBy/personId	int	Created by - Contact ID: Database ID of the contact row
createdBy/mrMrs	string	Created by - Mr/Ms: Displays whether the contact is addressed as Mr or Ms	x
createdBy/title	string	Created by - Title: Displays whether the contact is addressed as Mr or Ms	x
createdBy/associateDbId	associate	Created by - ID	x
createdBy/contactName	string	Created by - Owning company: Name of the company the user belongs to	x
createdBy/contactDepartment	string	Created by - Owning department: Name of the department at the company the user belongs to	x
createdBy/usergroup	userGroup	Created by - Primary group: The user's primary user group	x
createdBy/contactFullName	string	Created by - Owner: Name and department of the company the user belongs to	x
createdBy/contactCategory	listAny	Created by - Category: Category	x
createdBy/role	listAny	Created by - Role: Role	x
createdBy/assocName	associate	Created by - User ID: User ID	x
createdBy/assocTooltip	string	Created by - Description: Description
createdBy/assocType	listAny	Created by - Type: Type of user: associate, external user, system user, anonymous account	x
createdBy/ejUserId	int	Created by - Service user ID: The database ID of a Service user
createdBy/simultaneousEjUser	bool	Created by - Simultaneous Service user: If this flag is set, then the user will only have access if the maximum number of simultaneous users is not exceeded
createdBy/ejDisplayName	string	Created by - Nick name: User's nick name in Service	x
createdBy/ejStatus	int	Created by - Service status: Status for Service user: Normal; Unavailable / holiday; Deleted; Read-only
createdBy/credentialType	None	Created by - Auth. type: What type of credentials to use when this user logs in	x
createdBy/credentialDisplayValue	None	Created by - Auth. value: Credential value (public, visible part) to be used when this user logs in	x
createdBy/isActive	bool	Created by - Active: Is this user active, and should be able to log in?	x
createdBy/isActiveText	bool	Created by - Active status: Is this user active, and should be able to log in?	x
createdBy/portraitThumbnail	None	Created by - Person image: Person image
createdBy/otherGroups	userGroup	Created by - Other groups: Other groups
createdBy/userName	string	Created by - User name: User name	x
createdBy/personEmail	string	Created by - E-mail	x
ownedBy/firstName	string	Owner - First name: Displays the contact's first name	x
ownedBy/lastName	string	Owner - Last name: Displays the contact's last name	x
ownedBy/middleName	string	Owner - Middle Name: Displays the contact's middle name.	x
ownedBy/fullName	string	Owner - Full name: Displays full name of user (first, middle, last - according to settings)	x
ownedBy/contactId	int	Owner - Company ID: Database ID of the company the user belongs to
ownedBy/personId	int	Owner - Contact ID: Database ID of the contact row
ownedBy/mrMrs	string	Owner - Mr/Ms: Displays whether the contact is addressed as Mr or Ms	x
ownedBy/title	string	Owner - Title: Displays whether the contact is addressed as Mr or Ms	x
ownedBy/associateDbId	associate	Owner - ID	x
ownedBy/contactName	string	Owner - Owning company: Name of the company the user belongs to	x
ownedBy/contactDepartment	string	Owner - Owning department: Name of the department at the company the user belongs to	x
ownedBy/usergroup	userGroup	Owner - Primary group: The user's primary user group	x
ownedBy/contactFullName	string	Owner - Owner: Name and department of the company the user belongs to	x
ownedBy/contactCategory	listAny	Owner - Category: Category	x
ownedBy/role	listAny	Owner - Role: Role	x
ownedBy/assocName	associate	Owner - User ID: User ID	x
ownedBy/assocTooltip	string	Owner - Description: Description
ownedBy/assocType	listAny	Owner - Type: Type of user: associate, external user, system user, anonymous account	x
ownedBy/ejUserId	int	Owner - Service user ID: The database ID of a Service user
ownedBy/simultaneousEjUser	bool	Owner - Simultaneous Service user: If this flag is set, then the user will only have access if the maximum number of simultaneous users is not exceeded
ownedBy/ejDisplayName	string	Owner - Nick name: User's nick name in Service	x
ownedBy/ejStatus	int	Owner - Service status: Status for Service user: Normal; Unavailable / holiday; Deleted; Read-only
ownedBy/credentialType	None	Owner - Auth. type: What type of credentials to use when this user logs in	x
ownedBy/credentialDisplayValue	None	Owner - Auth. value: Credential value (public, visible part) to be used when this user logs in	x
ownedBy/isActive	bool	Owner - Active: Is this user active, and should be able to log in?	x
ownedBy/isActiveText	bool	Owner - Active status: Is this user active, and should be able to log in?	x
ownedBy/portraitThumbnail	None	Owner - Person image: Person image
ownedBy/otherGroups	userGroup	Owner - Other groups: Other groups
ownedBy/userName	string	Owner - User name: User name	x
ownedBy/personEmail	string	Owner - E-mail	x
person/personId	int	DB ID: Displays the database ID of a contact	x
person/firstName	string	First name: Displays the contact's first name	x
person/lastName	string	Last name: Displays the contact's last name	x
person/middleName	string	Middle name: Displays the contact's middle name.	x
person/fullName	stringorPK	Contact: Displays the contact to which an item is linked	x
person/contactId	int	Company ID: Database ID of company	x
person/hasInfoText	bool	Has note: Displays an icon indicating if there is additional information available about the contact	x
person/hasInterests	bool	Has interests: Displays an Icon indicating if the contact has active interests	x
person/personHasInterests	bool	Has interests: Displays an Icon indicating if the contact has active interests	x
person/mrMrs	string	Mr/Ms: Displays whether the contact is addressed as Mr or Ms	x
person/position	listAny	Position	x
person/personNumber	string	Number: Displays the contact's number	x
person/title	string	Title: Displays the contact's job title	x
person/personCountry	listAny	Country: Country	x
person/personCountryId	int	Country ID: Country ID	x
person/personNoMail	bool	No Mailings: Displays the contact's No Mailings checkbox	x
person/rank	int	Rank: Displays a contact's current rank	x
person/birthdate	None	Birthdate: Displays the contact's date of birth
person/associateType	None	User type: Displays an icon indicating if a contact is an associate or external contact with log-in rights and currently online. This information is updated only once while the archive is loading.
person/useAsMailingAddress	bool	Use as postal address: Use as postal address	x
person/personSource	listAny	Source: Source (Contact)	x
person/retired	bool	Former employee: Indicates whether the contact has retired/left the company	x
person/birthYear	int	Birth year: Displays contact's birth year	x
person/birthMonth	int	Birth month: Displays contact's birth month	x
person/birthDay	int	Birth day: Displays contact's birth day (day of month)	x
person/kanaFirstName	string	First name, kana: Contact's first name, in kana alphabet	x
person/kanaLastName	string	Last name, kana: Contact's last name, in kana alphabet	x
person/personUpdatedBy	associate	Updated by: The user who last updated the data	x
person/personUpdatedByFullName	associate	Updated by - Full name: The user who last updated the data	x
person/personUpdatedDate	date	Updated: The date/time the data was last updated in UTC.	x
person/personRegisteredBy	associate	Registered by: The user who registered the data	x
person/personRegisteredByFullName	associate	Registered by - Full name: The user who registered the data	x
person/personRegisteredDate	date	Registered date: The date/time the data was registered in UTC.	x
person/portraitThumbnail	None	Person image: Person image
person/personActiveErpLinks	bool	ERP connected: Is there an active ERP Sync?	x
person/ticketPriority	listAny	Service priority: Default service priority for this contact	x
person/supportLanguage	listAny	Preferred language: Preferred language used for reply templates and more	x
person/supportAssociate	associate	Our service contact: Default service contact for this contact	x
person/supportAssociateFullName	associate	Our service contact - Full name: Default service contact for this contact	x
person/personAssociateId	associate	Our contact: Displays our contact	x
person/personAssociateFullName	associate	Our contact - Full name: Displays our contact	x
person/personCategory	listAny	Category	x
person/personBusiness	listAny	Business	x
person/personDeletedDate	datetime	Deleted date: Deleted date
person/hasCompany	bool	Has company: The contact is associated with a company	x
person/isProjectMember	bool	Is project member: This person is a project member	x
person/isStakeholder	bool	Is stakeholder: This person is a sale stakeholder	x
person/phone/formattedNumber	string	Phone : Displays phone number
person/personDirectPhone/formattedNumber	string	Direct - Phone: Displays phone number
person/personDirectPhone/description	string	Direct - Description: Phone number description	x
person/personMobilePhone/formattedNumber	string	Mobile - Phone: Displays phone number
person/personMobilePhone/description	string	Mobile - Description: Phone number description	x
person/personPrivate/formattedNumber	string	Private - Phone: Displays phone number
person/personPrivate/description	string	Private - Description: Phone number description	x
person/personPager/formattedNumber	string	Other - Phone: Displays phone number
person/personPager/description	string	Other - Description: Phone number description	x
person/personDirectFax/formattedNumber	string	Fax - Phone: Displays phone number
person/personDirectFax/description	string	Fax - Description: Phone number description	x
person/searchPhone/formattedNumber	string	Phone : Displays phone number
person/searchPhone/description	string	Description: Phone number description	x
person/personInfo/textId	int	Text ID	x
person/personInfo/infoText	positiveString	Information: Displays the text entered in the description field	x
person/email/emailProtocol	string	Protocol: E-mail protocol, such as SMTP	x
person/email/emailAddress	string	E-mail	x
person/email/emailDescription	string	Description	x
person/email/emailId	int	ID	x
person/email/emailLastSent	datetime	Last sent: The date and time an e-mail was last sent to this address	x
person/email/emailBounceCount	int	Bounce count: Bounce count for this e-mail address	x
person/email/emailLastBounce	datetime	Last bounce: Date and time for last bounce to this e-mail address	x
person/email/emailHasBounced	bool	Has bounced: This checkbox is active if delivery to this e-mail address has failed.	x
person/personUrl/URLAddress	string	URL	x
person/personUrl/URLDescription	string	Description	x
person/personAddress/addressId	int	Contact address - Address ID: Database ID for the address record	x
person/personAddress/line1	string	Contact address - Address 1: First line of the address	x
person/personAddress/line2	string	Contact address - Address 2: Second line of the address	x
person/personAddress/line3	string	Contact address - Address 3: Third line of the address	x
person/personAddress/county	string	Contact address - County: This criterion corresponds to the County field on the Company card. It will only be visible if required by a country's address format.	x
person/personAddress/city	string	Contact address - City: This criterion corresponds to the City field on the Company card.	x
person/personAddress/zip	string	Contact address - Postcode: This criterion corresponds to the Zip Code field on the Company card.	x
person/personAddress/state	string	Contact address - State: This criterion corresponds to the State field on the Company card. \It will only be visible if required by a country's address format.	x
person/personAddress/wgs84latitude	decimal	Contact address - Latitude: Latitude	x
person/personAddress/wgs84longitude	decimal	Contact address - Longitude: Longitude	x
person/personAddress/formattedAddress	None	Contact address - {formattedAddress}: {formattedAddress}
person/personAddress/formattedMultiLineAddress	None	Contact address - {formattedAddress}: {formattedAddress}
person/restrictionAddress/addressId	int	Search address - Address ID: Database ID for the address record	x
person/restrictionAddress/line1	string	Search address - Address 1: First line of the address	x
person/restrictionAddress/line2	string	Search address - Address 2: Second line of the address	x
person/restrictionAddress/line3	string	Search address - Address 3: Third line of the address	x
person/restrictionAddress/county	string	Search address - County: This criterion corresponds to the County field on the Company card. It will only be visible if required by a country's address format.	x
person/restrictionAddress/city	string	Search address - City: This criterion corresponds to the City field on the Company card.	x
person/restrictionAddress/zip	string	Search address - Postcode: This criterion corresponds to the Zip Code field on the Company card.	x
person/restrictionAddress/state	string	Search address - State: This criterion corresponds to the State field on the Company card. \It will only be visible if required by a country's address format.	x
person/restrictionAddress/wgs84latitude	decimal	Search address - Latitude: Latitude	x
person/restrictionAddress/wgs84longitude	decimal	Search address - Longitude: Longitude	x
person/restrictionAddress/formattedAddress	None	Search address - {formattedAddress}: {formattedAddress}
person/restrictionAddress/formattedMultiLineAddress	None	Search address - {formattedAddress}: {formattedAddress}
person/personInterestIds	listInterest	Contact interest: This criterion corresponds to a contact's interests. It is available via the Contact dialog's Interests tab.
person/personUdef/SuperOffice:1	string	contactshorttext: tooltipshorttext	x
person/personUdef/SuperOffice:2	string	contactlongtext: tooltiplongtext	x
person/personUdef/SuperOffice:3	int	contactnumber	x
person/personUdef/SuperOffice:4	date	contactdate	x
person/personUdef/SuperOffice:5	unlimitedDate	contactunlimiteddate: tooltipunlimiteddate	x
person/personUdef/SuperOffice:6	bool	contactcheckbox	x
person/personUdef/SuperOffice:7	listAny	contactdropdownlistbox	x
person/personUdef/SuperOffice:8	decimal	contactdecimal	x
person/personUdef/SuperOffice:9	string	page1saleonly	x
person/personUdef/SuperOffice:10	string	page1marketingonly	x
person/personUdef/SuperOffice:11	string	page1adminonly	x
person/personExtra/x_person_integer	int	Extra Integer: Custom person integer	x
person/personExtra/x_person_hidden_integer	int	Extra hidden integer: Custom integer field that is hidden	x
person/personExtra/x_person_float	decimal	Extra float: Custom float field	x
person/personExtra/x_person_longtext	string	Extra Long Text: Custom long text field on person, keep HTML tags. Simple input, not text area. Default value = 'Hello there'	x
person/personExtra/x_person_date	date	Extra date: Custom date field on person. Default value = 28.03.2019	x
person/personExtra/x_person_datetime	datetime	Extra DateTime: Custom person date and time field. No default	x
person/personExtra/x_person_time	None	Extra time: Custom time field on person. Current time as default	x
person/personExtra/x_person_boolean	bool	Extra Boolean: Custom boolean field on person. Default checked	x
person/personExtra/x_person_timespan	timeSpan	Extra timespan: Custom timespan on person. Minutes only in 15 units	x
person/personExtra/x_person_shorttext	string	Extra short text: Custom short text on person. With index. Do not keep HTML tags	x
person/personExtra/x_person_shorttext_list	listAny	Extra short dropdown: Custom Short text dropdown field on person: black, white, transparent	x
person/personExtra/x_person_user_relation	associate	Extra user relation: Custom person-user relation field	x
person/personExtra/x_person_category_relation	listAny	Extra category relation: Custom person-category relation	x
person/personExtra/x_person_priority_relation	listAny	Extra priority relation: Custom person-priority relation	x
person/personExtra/x_person_request_relation	stringorPK	Extra request relation: Request relation on contact	x
person/personExtra/x_person_appointment_relation	stringorPK	Extra appointment relation: Appointment relation on person	x
person/personExtra/x_person_contact_relation	stringorPK	Extra company relation: Company relation on contact	x
person/personExtra/y_rental/id	int	Rental - id: Displays the row's primary key (y_rental)	x
person/personExtra/y_rental/x_start	date	Rental - Start rental	x
person/personExtra/y_rental/x_end	date	Rental - End	x
person/personExtra/y_rental/x_amount	int	Rental - Amount: Number to rent. Default = 1	x
person/personExtra/y_rental/x_contact	stringorPK	Rental - Renter: Company that rents equipment	x
person/personExtra/y_rental/y_equipment/x_name	string	Rental - Equipment - Name: Equpment name custom field. Cannot be null., show in table	x
person/personAssociate/firstName	string	First name: Displays the contact's first name	x
person/personAssociate/lastName	string	Last name: Displays the contact's last name	x
person/personAssociate/middleName	string	Middle Name : Displays the contact's middle name.	x
person/personAssociate/fullName	string	Full name: Displays full name of user (first, middle, last - according to settings)	x
person/personAssociate/contactId	int	Company ID: Database ID of the company the user belongs to
person/personAssociate/personId	int	Contact ID: Database ID of the contact row
person/personAssociate/mrMrs	string	Mr/Ms: Displays whether the contact is addressed as Mr or Ms	x
person/personAssociate/title	string	Title: Displays whether the contact is addressed as Mr or Ms	x
person/personAssociate/associateDbId	associate	ID	x
person/personAssociate/contactName	string	Owning company: Name of the company the user belongs to	x
person/personAssociate/contactDepartment	string	Owning department: Name of the department at the company the user belongs to	x
person/personAssociate/usergroup	userGroup	Primary group: The user's primary user group	x
person/personAssociate/contactFullName	string	Owner: Name and department of the company the user belongs to	x
person/personAssociate/contactCategory	listAny	Category: Category	x
person/personAssociate/role	listAny	Role : Role	x
person/personAssociate/assocName	associate	User ID : User ID	x
person/personAssociate/assocTooltip	string	Description : Description
person/personAssociate/assocType	listAny	Type: Type of user: associate, external user, system user, anonymous account	x
person/personAssociate/ejUserId	int	Service user ID: The database ID of a Service user
person/personAssociate/simultaneousEjUser	bool	Simultaneous Service user: If this flag is set, then the user will only have access if the maximum number of simultaneous users is not exceeded
person/personAssociate/ejDisplayName	string	Nick name: User's nick name in Service	x
person/personAssociate/ejStatus	int	Service status: Status for Service user: Normal; Unavailable / holiday; Deleted; Read-only
person/personAssociate/credentialType	None	Auth. type: What type of credentials to use when this user logs in	x
person/personAssociate/credentialDisplayValue	None	Auth. value: Credential value (public, visible part) to be used when this user logs in	x
person/personAssociate/isActive	bool	Active: Is this user active, and should be able to log in?	x
person/personAssociate/isActiveText	bool	Active status: Is this user active, and should be able to log in?	x
person/personAssociate/portraitThumbnail	None	Person image: Person image
person/personAssociate/otherGroups	userGroup	Other groups: Other groups
person/personAssociate/userName	string	User name: User name	x
person/personAssociate/personEmail	string	E-mail	x
person/correspondingAssociate/firstName	string	First name: Displays the contact's first name	x
person/correspondingAssociate/lastName	string	Last name: Displays the contact's last name	x
person/correspondingAssociate/middleName	string	Middle Name : Displays the contact's middle name.	x
person/correspondingAssociate/fullName	string	Full name: Displays full name of user (first, middle, last - according to settings)	x
person/correspondingAssociate/contactId	int	Company ID: Database ID of the company the user belongs to
person/correspondingAssociate/personId	int	Contact ID: Database ID of the contact row
person/correspondingAssociate/mrMrs	string	Mr/Ms: Displays whether the contact is addressed as Mr or Ms	x
person/correspondingAssociate/title	string	Title: Displays whether the contact is addressed as Mr or Ms	x
person/correspondingAssociate/associateDbId	associate	ID	x
person/correspondingAssociate/contactName	string	Owning company: Name of the company the user belongs to	x
person/correspondingAssociate/contactDepartment	string	Owning department: Name of the department at the company the user belongs to	x
person/correspondingAssociate/usergroup	userGroup	Primary group: The user's primary user group	x
person/correspondingAssociate/contactFullName	string	Owner: Name and department of the company the user belongs to	x
person/correspondingAssociate/contactCategory	listAny	Category: Category	x
person/correspondingAssociate/role	listAny	Role : Role	x
person/correspondingAssociate/assocName	associate	User ID : User ID	x
person/correspondingAssociate/assocTooltip	string	Description : Description
person/correspondingAssociate/assocType	listAny	Type: Type of user: associate, external user, system user, anonymous account	x
person/correspondingAssociate/ejUserId	int	Service user ID: The database ID of a Service user
person/correspondingAssociate/simultaneousEjUser	bool	Simultaneous Service user: If this flag is set, then the user will only have access if the maximum number of simultaneous users is not exceeded
person/correspondingAssociate/ejDisplayName	string	Nick name: User's nick name in Service	x
person/correspondingAssociate/ejStatus	int	Service status: Status for Service user: Normal; Unavailable / holiday; Deleted; Read-only
person/correspondingAssociate/credentialType	None	Auth. type: What type of credentials to use when this user logs in	x
person/correspondingAssociate/credentialDisplayValue	None	Auth. value: Credential value (public, visible part) to be used when this user logs in	x
person/correspondingAssociate/isActive	bool	Active: Is this user active, and should be able to log in?	x
person/correspondingAssociate/isActiveText	bool	Active status: Is this user active, and should be able to log in?	x
person/correspondingAssociate/portraitThumbnail	None	Person image: Person image
person/correspondingAssociate/otherGroups	userGroup	Other groups: Other groups
person/correspondingAssociate/userName	string	User name: User name	x
person/correspondingAssociate/personEmail	string	E-mail	x
person/isMailingRecipient	bool	Is mailing recipient: isMailingRecipient	x
person/hasStoreConsent	bool	Consent - Sales and service: The purpose to store data about this contact is to sell to and/or provide services to this contact. This purpose is usually used when storing contacts who are defined as potential or existing customers.
person/withdrawnStoreConsent	bool	Consent is withdrawn - Sales and service: The purpose to store data about this contact is to sell to and/or provide services to this contact. This purpose is usually used when storing contacts who are defined as potential or existing customers.
person/hasEmarketingConsent	bool	Consent - E-marketing: The purpose is to gain the explicit consent to communicate electronically (bulk e-mail) on topics related to our products and services. This might include newsletters, invitations and product-related content. The subscription system is used to refine the individual marketing choices this contact makes.
person/withdrawnEmarketingConsent	bool	Consent is withdrawn - E-marketing: The purpose is to gain the explicit consent to communicate electronically (bulk e-mail) on topics related to our products and services. This might include newsletters, invitations and product-related content. The subscription system is used to refine the individual marketing choices this contact makes.
person/subscription	listAny	Subscription: Subscription for marketing	x
person/legalBaseStore	listAny	Legal basis - Sales and service: The purpose to store data about this contact is to sell to and/or provide services to this contact. This purpose is usually used when storing contacts who are defined as potential or existing customers.	x
person/legalBaseEmarketing	listAny	Legal basis - E-marketing: The purpose is to gain the explicit consent to communicate electronically (bulk e-mail) on topics related to our products and services. This might include newsletters, invitations and product-related content. The subscription system is used to refine the individual marketing choices this contact makes.	x
person/consentSourceStore	listAny	Source - Sales and service: The purpose to store data about this contact is to sell to and/or provide services to this contact. This purpose is usually used when storing contacts who are defined as potential or existing customers.	x
person/consentSourceEmarketing	listAny	Source - E-marketing: The purpose is to gain the explicit consent to communicate electronically (bulk e-mail) on topics related to our products and services. This might include newsletters, invitations and product-related content. The subscription system is used to refine the individual marketing choices this contact makes.	x
contact/contactId	int	Company ID: Database ID of company	x
contact/name	stringorPK	Company name	x
contact/department	string	Department	x
contact/nameDepartment	None	Company: Displays the company an activity is linked to	x
contact/hasInfoText	bool	Has note: Displays an icon indicating if there is additional information available about the contact	x
contact/hasInterests	bool	Has interests: Displays an Icon indicating if the contact has active interests	x
contact/associateId	associate	Our contact: Displays our contact	x
contact/category	listAny	Category	x
contact/business	listAny	Business	x
contact/country	listAny	Country: This criterion corresponds to the Country field on the Company card.	x
contact/countryId	int	Country ID: Country ID	x
contact/number	string	Number	x
contact/code	string	Code	x
contact/orgnr	string	VAT No.	x
contact/stop	bool	Stop	x
contact/contactNoMail	bool	No mailings (company	x
contact/updatedBy	associate	Updated by: The user who last updated the data	x
contact/updatedByFullName	associate	Updated by - Full name: The user who last updated the data	x
contact/updatedDate	date	Updated: The date/time the data was last updated in UTC.	x
contact/registeredBy	associate	Registered by: The user who registered the data	x
contact/registeredByFullName	associate	Registered by - Full name: The user who registered the data	x
contact/registeredDate	date	Registered date: The date/time the data was registered in UTC.	x
contact/contactSource	listAny	Source: Source (Company)	x
contact/contactDeleted	bool	Deleted: Deleted	x
contact/phone/formattedNumber	string	Phone : Displays phone number
contact/activeErpLinks	bool	ERP connected: Is there an active ERP Sync?	x
contact/deletedDate	datetime	Deleted date: Deleted date
contact/mainContact	None	Main contact: Main contact for this company	x
contact/contactPhone/formattedNumber	string	Telephone - Phone: Displays phone number
contact/contactPhone/description	string	Telephone - Description: Phone number description	x
contact/contactFax/formattedNumber	string	Fax - Phone: Displays phone number
contact/contactFax/description	string	Fax - Description: Phone number description	x
contact/searchPhone/formattedNumber	string	Searchphone - Phone: Displays phone number
contact/searchPhone/description	string	Searchphone - Description: Phone number description	x
contact/email/emailProtocol	string	Protocol: E-mail protocol, such as SMTP	x
contact/email/emailAddress	string	E-mail	x
contact/email/emailDescription	string	Description	x
contact/email/emailId	int	ID	x
contact/email/emailLastSent	datetime	Last sent: The date and time an e-mail was last sent to this address	x
contact/email/emailBounceCount	int	Bounce count: Bounce count for this e-mail address	x
contact/email/emailLastBounce	datetime	Last bounce: Date and time for last bounce to this e-mail address	x
contact/email/emailHasBounced	bool	Has bounced: This checkbox is active if delivery to this e-mail address has failed.	x
contact/postAddress/addressId	int	Postal address - Address ID: Database ID for the address record	x
contact/postAddress/line1	string	Postal address - Address 1: First line of the address	x
contact/postAddress/line2	string	Postal address - Address 2: Second line of the address	x
contact/postAddress/line3	string	Postal address - Address 3: Third line of the address	x
contact/postAddress/county	string	Postal address - County: This criterion corresponds to the County field on the Company card. It will only be visible if required by a country's address format.	x
contact/postAddress/city	string	Postal address - City: This criterion corresponds to the City field on the Company card.	x
contact/postAddress/zip	string	Postal address - Postcode: This criterion corresponds to the Zip Code field on the Company card.	x
contact/postAddress/state	string	Postal address - State: This criterion corresponds to the State field on the Company card. \It will only be visible if required by a country's address format.	x
contact/postAddress/wgs84latitude	decimal	Postal address - Latitude: Latitude	x
contact/postAddress/wgs84longitude	decimal	Postal address - Longitude: Longitude	x
contact/postAddress/formattedAddress	None	Postal address - {formattedAddress}: {formattedAddress}
contact/postAddress/formattedMultiLineAddress	None	Postal address - {formattedAddress}: {formattedAddress}
contact/streetAddress/addressId	int	Street address - Address ID: Database ID for the address record	x
contact/streetAddress/line1	string	Street address - Address 1: First line of the address	x
contact/streetAddress/line2	string	Street address - Address 2: Second line of the address	x
contact/streetAddress/line3	string	Street address - Address 3: Third line of the address	x
contact/streetAddress/county	string	Street address - County: This criterion corresponds to the County field on the Company card. It will only be visible if required by a country's address format.	x
contact/streetAddress/city	string	Street address - City: This criterion corresponds to the City field on the Company card.	x
contact/streetAddress/zip	string	Street address - Postcode: This criterion corresponds to the Zip Code field on the Company card.	x
contact/streetAddress/state	string	Street address - State: This criterion corresponds to the State field on the Company card. \It will only be visible if required by a country's address format.	x
contact/streetAddress/wgs84latitude	decimal	Street address - Latitude: Latitude	x
contact/streetAddress/wgs84longitude	decimal	Street address - Longitude: Longitude	x
contact/streetAddress/formattedAddress	None	Street address - {formattedAddress}: {formattedAddress}
contact/streetAddress/formattedMultiLineAddress	None	Street address - {formattedAddress}: {formattedAddress}
contact/restrictionAddress/addressId	int	Search address - Address ID: Database ID for the address record	x
contact/restrictionAddress/line1	string	Search address - Address 1: First line of the address	x
contact/restrictionAddress/line2	string	Search address - Address 2: Second line of the address	x
contact/restrictionAddress/line3	string	Search address - Address 3: Third line of the address	x
contact/restrictionAddress/county	string	Search address - County: This criterion corresponds to the County field on the Company card. It will only be visible if required by a country's address format.	x
contact/restrictionAddress/city	string	Search address - City: This criterion corresponds to the City field on the Company card.	x
contact/restrictionAddress/zip	string	Search address - Postcode: This criterion corresponds to the Zip Code field on the Company card.	x
contact/restrictionAddress/state	string	Search address - State: This criterion corresponds to the State field on the Company card. \It will only be visible if required by a country's address format.	x
contact/restrictionAddress/wgs84latitude	decimal	Search address - Latitude: Latitude	x
contact/restrictionAddress/wgs84longitude	decimal	Search address - Longitude: Longitude	x
contact/restrictionAddress/formattedAddress	None	Search address - {formattedAddress}: {formattedAddress}
contact/restrictionAddress/formattedMultiLineAddress	None	Search address - {formattedAddress}: {formattedAddress}
contact/url/URLAddress	string	URL	x
contact/url/URLDescription	string	Description	x
contact/contactAssociate/firstName	string	First name: Displays the contact's first name	x
contact/contactAssociate/lastName	string	Last name: Displays the contact's last name	x
contact/contactAssociate/middleName	string	Middle Name : Displays the contact's middle name.	x
contact/contactAssociate/fullName	string	Full name: Displays full name of user (first, middle, last - according to settings)	x
contact/contactAssociate/contactId	int	Company ID: Database ID of the company the user belongs to
contact/contactAssociate/personId	int	Contact ID: Database ID of the contact row
contact/contactAssociate/mrMrs	string	Mr/Ms: Displays whether the contact is addressed as Mr or Ms	x
contact/contactAssociate/title	string	Title: Displays whether the contact is addressed as Mr or Ms	x
contact/contactAssociate/associateDbId	associate	ID	x
contact/contactAssociate/contactName	string	Owning company: Name of the company the user belongs to	x
contact/contactAssociate/contactDepartment	string	Owning department: Name of the department at the company the user belongs to	x
contact/contactAssociate/usergroup	userGroup	Primary group: The user's primary user group	x
contact/contactAssociate/contactFullName	string	Owner: Name and department of the company the user belongs to	x
contact/contactAssociate/contactCategory	listAny	Category: Category	x
contact/contactAssociate/role	listAny	Role : Role	x
contact/contactAssociate/assocName	associate	User ID : User ID	x
contact/contactAssociate/assocTooltip	string	Description : Description
contact/contactAssociate/assocType	listAny	Type: Type of user: associate, external user, system user, anonymous account	x
contact/contactAssociate/ejUserId	int	Service user ID: The database ID of a Service user
contact/contactAssociate/simultaneousEjUser	bool	Simultaneous Service user: If this flag is set, then the user will only have access if the maximum number of simultaneous users is not exceeded
contact/contactAssociate/ejDisplayName	string	Nick name: User's nick name in Service	x
contact/contactAssociate/ejStatus	int	Service status: Status for Service user: Normal; Unavailable / holiday; Deleted; Read-only
contact/contactAssociate/credentialType	None	Auth. type: What type of credentials to use when this user logs in	x
contact/contactAssociate/credentialDisplayValue	None	Auth. value: Credential value (public, visible part) to be used when this user logs in	x
contact/contactAssociate/isActive	bool	Active: Is this user active, and should be able to log in?	x
contact/contactAssociate/isActiveText	bool	Active status: Is this user active, and should be able to log in?	x
contact/contactAssociate/portraitThumbnail	None	Person image: Person image
contact/contactAssociate/otherGroups	userGroup	Other groups: Other groups
contact/contactAssociate/userName	string	User name: User name	x
contact/contactAssociate/personEmail	string	E-mail	x
contact/contactInterestIds	listInterest	Company Interest: This criterion corresponds to the Interests tab on the Company card.
contact/contactUdef/SuperOffice:1	string	companyshorttext: tooltipshorttext	x
contact/contactUdef/SuperOffice:2	string	companylongtext: tooltiplongtext	x
contact/contactUdef/SuperOffice:3	int	companynumber	x
contact/contactUdef/SuperOffice:4	date	companydate	x
contact/contactUdef/SuperOffice:5	unlimitedDate	companyunlimiteddate: tooltipunlimiteddate	x
contact/contactUdef/SuperOffice:6	bool	companycheckbox	x
contact/contactUdef/SuperOffice:7	listAny	companydropdownlistbox	x
contact/contactUdef/SuperOffice:8	decimal	companydecimal	x
contact/contactUdef/SuperOffice:9	string	page1saleonly	x
contact/contactUdef/SuperOffice:10	string	page1marketingonly	x
contact/contactUdef/SuperOffice:11	string	page1adminonly	x
contact/contactUdef/SuperOffice:12	listAny	Udlist one: Static tooltip for udlist one	x
contact/contactUdef/SuperOffice:13	listAny	Udlist two: Static tooltip for udlist two	x
contact/contactExtra/x_contact_integer	int	Extra Integer: Custom integer field	x
contact/contactExtra/x_contact_hidden_integer	int	Extra hidden integer: Custom integer field - hidden	x
contact/contactExtra/x_contact_default_integer	int	Extra Default Integer: Custom integer field with default value 123.	x
contact/contactExtra/x_contact_float	decimal	Extra Float: Custom float field with 3 decimals	x
contact/contactExtra/x_contact_longtext	string	Extra LongText: Custom long text field. DO not keep HTML. 3 Line text area editor	x
contact/contactExtra/x_contact_dropdown	listAny	Extra Long Dropdown: Custom long text field with dropdown: Volvo, Saab, etc.	x
contact/contactExtra/x_contact_date	date	Extra date: Custom date field. User current as default.	x
contact/contactExtra/x_contact_datetime	datetime	Extra DateTime: Custom Date Time field. No default value. External	x
contact/contactExtra/x_contact_time	None	Extra time: Custom time field.	x
contact/contactExtra/x_contact_boolean	bool	Extra boolean: Custom boolean field.	x
contact/contactExtra/x_contact_timespan	timeSpan	Extra timespan: Custom timespan field. Hours and minutes in 10 units	x
contact/contactExtra/x_contact_shorttext	string	Extra short text: Custom short text field. Keep HTML tags.	x
contact/contactExtra/x_contact_short_dropdown	listAny	Extra short dropdown: Custom short text with dropdown list. Red, Green or Blue or Purple. External.	x
contact/contactExtra/x_contact_contact_relation	stringorPK	Extra Company: Custom company relation. Do not show one-to-many relations. Show function buttons	x
contact/contactExtra/x_contact_request_relation	stringorPK	Extra Request relation: Request relation on company	x
contact/contactExtra/x_contact_contact	stringorPK	Extra contact relation: Contact relation on company	x
contact/NumberOfActivities	int	Number of activities
contact/NumberOfActivitiesInPeriod	int	Number of activities in last 90 days
contact/NumberOfNotCompletedActivities	int	Number of non-completed activities
contact/NumberOfNotCompletedActivitiesInPeriod	int	Number of non-completed activities in last 90 days
contact/LastActivity	date	Date of last activity
contact/LastCompletedActivity	date	Date of last completed activity
contact/LastDoByActivity	date	Date of last non-completed activity
contact/NumberOfSales	int	Number of sales
contact/NumberOfSalesInPeriod	int	Number of sales in last 90 days
contact/NumberOfNotCompletedSales	int	Number of non-completed sales
contact/NumberOfNotCompletedSalesInPeriod	int	Number of non-completed sales in last 90 days
contact/LastSale	date	Date of last sale
contact/LastCompletedSale	date	Date of last completed sale
contact/LastDoBySale	date	Date of last non-completed sale
contact/NumberOfTickets	int	Number of requests
contact/NumberOfTicketsInPeriod	int	Number of requests in last 90 days
contact/NumberOfNotCompletedTickets	int	Number of non-completed requests
contact/NumberOfNotCompletedTicketsInPeriod	int	Number of non-completed requests in last 90 days
contact/LastTicket	date	Date of last request
contact/LastCompletedTicket	date	Date of last completed request
contact/LastDoByTicket	date	Date of last non-completed request
contact/SaintStatus1	saintStatus	Neglected customer: Denne kunden har det vært 0 salgsaktiviteter på i perioden.
contact/SaintStatus2	saintStatus	C-company: Kundens navn starter med bokstaven C
contact/saintSaleStatus	listAny	With status
contact/saintAmountClass	listAny	Amount class
contact/saintActivityType	listAny	SAINT type
contact/saintDirection	listAny	Direction
contact/saintIntention	listAny	Intention
contact/saintTicketStatus	listAny	Status
contact/saintTicketCategory	listAny	Category
extra/x_ticket_integer	int	Extra integer: Custom ticket integer. Default 123. External. Show in properties	x
extra/x_ticket_float	decimal	Extra float: Custom float on Request. 2 decimal places	x
extra/x_ticket_longtext	string	Extra long text: Custom long text on Request. Keep HTML tags. 9 line text area. Show in props	x
extra/x_ticket_date	date	Extra date: Custom date field on Request. No default value	x
extra/x_ticket_datetime	datetime	Extra DateTime: Custom date+time on ticket. Default = 28.03.2019 2:24 pm. External. Show in properties. Display for new request	x
extra/x_ticket_time	None	Extra time: Custom time field on Request. Default = 13min Display for new.	x
extra/x_ticket_boolean	bool	Extra boolean: Custom boolean on Ticket.	x
extra/x_ticket_timespan	timeSpan	Extra timespan: Custom timespan field on Request. Default = 1 hr 25 minutes. Show in props	x
extra/x_ticket_short_text	string	Extra short text: Custom short text field on Request. Do not keep HTML tags. Display on new request	x
extra/x_ticket_shorttext_list	listAny	Extra Dropdown: Custom short text with list for Request Pink, Orange, Yellow, Polkadot	x
extra/x_ticket_timestamp	datetime	Extra timestamp: Custom date time field on ticket with default = current date + time. Field cannot change. Hide field	x
extra/x_ticket_project_relation	stringorPK	Extra project: Custom project relation on Request	x
extra/x_ticket_faq	stringorPK	Extra FAQ Relation	x
extra/x_ticket_category_relation	listAny	Extra category relation: Category relation on request	x
extra/y_equipment/x_name	string	Equipment - Name: Equpment name custom field. Cannot be null., show in table	x

Sample

GET /api/v1/archive/FindTicket?$select=person/personExtra/x_person_request_relation,person/correspondingAssociate/isActive,contact/contactAssociate/contactFullName,contact/contactAssociate/credentialDisplayValue,contact/contactExtra/x_contact_integer
Authorization: Basic dGplMDpUamUw
Accept: application/json; charset=utf-8
Accept-Language: sv