> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Import from Mac Address book

> Import from Mac Address book

<Warning>
  We recommend that you contact SuperOffice Support to back up the SuperOffice database before you import large amounts of data.
</Warning>

## Import companies/contacts from Mac Address book

The icon in Import appears if user have WebTools for Mac installed and opening Settings and maintenance.

1. Open the Import screen by clicking <i class="ph ph-file-arrow-up" aria-hidden="true" /> **Import** in the Navigator.

2. Click the Mac icon under **Select an import source**. Mac Address book will open and a dialog is displayed while the export from Address book is in progress.

   <Note>
     The companies/contacts from Outlook will not be imported into the SuperOffice database yet. SuperOffice will only upload the company/contact list from Outlook, so that you can specify the import settings.
   </Note>

   When the import from Outlook is finished, the companies/contacts are displayed in the **Import** screen.

### Is an error message displayed?

You must install and configure SuperOffice WebTools to import companies from Outlook. In SuperOffice CRM, go to **File** > **Download** > **SuperOffice WebTools**. Contact user support if you experience problems.

## Adjust the import

By default, all the columns with companies/contacts from the email application concerned (Outlook or Gmail) are linked to a SuperOffice field, but if you wish you can:

* Click a column heading and edit the SuperOffice field that the data in the column should be imported to.
* Click a column heading and select **(None selected)** if you do not wish to import the data in the column.

1. <ConfigureImportSettings />

2. <StepConcentComment />

<StepPreviewImport />

### Troubleshooting

**Many contacts are shown without an icon. Does this mean they will not be imported?**

Rows without icons are not imported. If you see that many contacts are not being imported, this may be because they are not linked to a company. In that case, you can do one of the following:

* If the contact is actually linked to a company, you return to the import source (Gmail, Outlook or Excel) and specify a company for the contact. Then start the import afresh.

* If the contact is not linked to a company, but should be registered under their own name in SuperOffice, set up the person as a company:

  1. Click **Previous** and **Configure import settings**.
  2. Click the **If no company name** list under **Contact**.
  3. Select **Create company using contact name**.
  4. Click **Save**.
  5. Click **Next**, and check that the [New company icon][img1] icon is displayed next to the contact. The person is registered as a company in SuperOffice CRM with themselves as the only contact.

[img1]: /media/icons/admin/import-preview-icon-company-new.png

## Complete the import

When the import finishes, two lists are displayed:

* New companies and contacts that were imported.
* Existing companies and contacts that were changed as a result of the import.

Above each list is a link to the selection with the new/changed companies/contacts.

<Tip>
  If you have imported new companies/contacts and there are problems with the imported data, you can open this selection in SuperOffice CRM and delete the new companies/contacts.
</Tip>


## Related topics

- [Install WebTools](/integrations/webtools/install.md)
- [Copy contacts to your local address book](/en/mobile/contact/copy-to-contact-list.md)
- [BookingResponseInvitation](/en/api/archive-providers/reference/bookingresponseinvitation.md)
- [Configure import settings](/en/admin/import/settings.md)
- [Import from Excel](/en/admin/import/from-excel.md)
- [Create an import file](/en/admin/import/create-spreadsheet.md)