The following types of events are started from the various screens in Settings and maintenance:
UDefRebuild, of which there are several types: the layout of user-defined fields is being updated and the user-defined fields in SuperOffice CRM cannot be accessed while the event is in progress.
You must not cancel this event from the System notifications list.
FreetextRebuild: the freetext index is being generated and freetext searching cannot be performed in SuperOffice CRM while generation is in progress.
PrototypeRebuild: a Travel prototype is being generated. The Travel functions cannot be accessed while this event is in progress.
In cases of emergency you can cancel both FreetextRebuild and PrototypeRebuild from the System notifications list.
ROURebuild: counters or status monitors are being regenerated. Status images, the Statistics tab and counters are unavailable while the event is underway. (Status monitors require a separate license.)
You can start the following types of event from the Licences screen Status tab:
- No Login: Select this event to prevent login during server or database upgrades, scheduled maintenance, and so on.
- No Freetext: Select this event to limit the size of the outgoing Travel database.
- No Travel: Select this event to deactivate Travel. This can be useful just before major system upgrades, to avoid synchronization issues for returning Travel users.
- Message of the day: Select this event to create important messages that are displayed to everyone who logs in to SuperOffice CRM (and, after a few minutes, the message is also shown to anyone already logged in).
Events are not terminated automatically. You must remove them from the System events tab to terminate them.