List items can be displayed at two levels. The higher level is called the item’s heading. A heading contains item groups that can be displayed under the selected item in SuperOffice CRM.
The Headings list (in the bottom right of the Lists screen) shows which headings the individual items are displayed under. You can also go to the Headings tab to see which items appear under a specific heading.
The same items can appear under several headings.
When is it a good idea to use headings in lists?
If a list is very long (it contains a large number of items), you can use headings to group the items logically. The items in the Document templates list, for example, are grouped in the Letter, Fax, Email headings and so on.