Number allocation

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You can define settings for counters in the Number allocation tab. In SuperOffice CRM, counters can apply to the following fields:

  • Number fields in the Company screen, the Project screen, the Sale screen and the Contact dialog.

  • The Our Ref. field in the Document dialog if it is defined for the relevant template.

  • Counters from third party suppliers can also be used.

The way a counter works is to increase the value of the field by 1 each time a new instance of it is used. For example, if the first company you create in the database is allocated the value 10001 in the Number field, then the nineteenth company is allocated the value 10019.

Results of number allocations

The table below shows the consequences of different combinations of the values Allocate (A), Unique (U), Read only (R) and Allow empty/blank (B) in practice:

A U R B Result
Users can enter what they want.
x A number is allocated which the user can change.
x x A number is allocated which the user can change to a unique value. The database can have only one empty field.
x x x A number is allocated which the user cannot change.
x x x x A number is allocated which the user cannot change.
x x x A number is allocated which the user can change to a unique value or remove. The database can have unlimited empty fields.
x x A number is allocated which the user cannot change. If any external processes change the number, uniqueness is not checked.
x No number is allocated. The user can specify a number, but it must be unique. The database can have only one empty field.
x x No number is allocated. The user can specify a number, but it must be unique. The database can have unlimited empty fields.
x x No number is allocated, nor may the user specify a number. Useful when using counters from third party suppliers.
x No number is allocated, nor may the user specify a number. The database can have only one empty field. (Not recommended.)

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