> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt
> Use this file to discover all available pages before exploring further.

# ticket

> Provider for selecting a ticket. Supported additionalInfo - nameformat=includePersonAndCompany or nameformat=includeTicketId indicates how to format item name. If not specified, includePersonAndCompany is used.

## "ticket" MDO List

Provider for selecting a ticket.
Supported additionalInfo:
nameformat=includePersonAndCompany or nameformat=includeTicketId indicates how to format item name. If not specified, includePersonAndCompany is used.

Sentry rights are honoured; if you do not have Read acces the ticket will not be listed here.

Implemented by the <see cref="T:SuperOffice.CRM.Lists.TicketListProvider">TicketListProvider</see> class.
The name of the MDO list is 'ticket'.

## Additional Attributes

| Description                       | Name       | Example Value           |
| --------------------------------- | ---------- | ----------------------- |
| Indicates how to format item name | nameformat | includePersonAndCompany |

## Sample Request

```http! theme={null}
GET /api/v1/MDOList/ticket
Authorization: Basic dGplMDpUamUw
Accept: application/json; charset=utf-8
Accept-Language: *

```

## Sample Code

```cs theme={null}
var listProvider = ClassFactory.CreateRequired<SuperOffice.CRM.Lists.ISoListProviderFactory>().Create("ticket", forceFlatList: true);
foreach (var item in listProvider.RootItems) {
    Console.WriteLine("{0} {1} {2} {3}", 
         item.Id, ResourceManager.ParseInlineResources(item.Name), item.StyleHint, item.ExtraInfo);
}
```

## Sample Output

| Id | Name                                                                                      | StyleHint | ExtraInfo |
| -- | ----------------------------------------------------------------------------------------- | --------- | --------- |
| 1  | SoapUI was here (Frode Freestad: statezerodatabase)                                       |           |           |
| 2  | ATD Process Improvement - invitasjon til å redigere (Arne Arnesen: Amadeus AS, AAvdeling) |           |           |
| 3  | Timeplan møter RnD 2016 - invitasjon til å redigere (Arne Arnesen: Amadeus AS, AAvdeling) |           |           |
| 4  | Hei (Arnt Arntsen: Amadeus AS, AAvdeling)                                                 |           |           |
| 5  | Hei (Arnt Arntsen: Amadeus AS, AAvdeling)                                                 |           |           |
| 6  | Mailing coming up (Arnt Arntsen: Amadeus AS, AAvdeling)                                   |           |           |
| 7  | Stian Andre, a few Google+ posts you may like (Arnhild Arvestad: Arne'S Kebab, AAvdeling) |           |           |
| 8  | Email from my Outlook (Arnt Arntsen: Amadeus AS, AAvdeling)                               |           |           |
| 9  | The second email (Arnt Arntsen: Amadeus AS, AAvdeling)                                    |           |           |
| 10 | Stian Andre, a few Google+ posts you may like (Arnhild Arvestad: Arne'S Kebab, AAvdeling) |           |           |
| 13 | Test FAQ relation ()                                                                      |           |           |

## Related MDO Lists

* "ticketheadings"
* "ticketheadingswithallitem"
* "ticketheadingswithallitemwithnoselection"
* "ticketheadingswithnoselection"
* "ticketwithallitem"
* "ticketwithallitemwithnoselection"
* "ticketwithnoselection"


## Related topics

- [Ticket](/en/automation/crmscript/reference/CRMScript.Native.Ticket.md)
- [Tickets](/en/api/reference/restful/rest/person/tickets.md)
- [ticket_freetextsearch](/en/api/mdo-providers/reference/ticket_freetextsearch.md)
- [Accept Tickets](/en/api/reference/restful/agent/ticket_agent/accept-tickets.md)