> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt
> Use this file to discover all available pages before exploring further.

# ticketpriority

> MDO list provider for ticket priorities.

## "ticketpriority" MDO List

MDO list provider for ticket priorities.

Implemented by the <see cref="T:SuperOffice.CRM.Lists.TicketPriorityListProvider">TicketPriorityListProvider</see> class.
The name of the MDO list is 'ticketpriority'.

## Additional Attributes

| Description                                        | Name | Example Value       |
| -------------------------------------------------- | ---- | ------------------- |
| Include deleted items                              |      | showDeleted         |
| Flag to include default values (e.g., 'Automatic') |      | includeDefaultItems |
| ticketType                                         |      | 1                   |

## Sample Request

```http! theme={null}
GET /api/v1/MDOList/ticketpriority
Authorization: Basic dGplMDpUamUw
Accept: application/json; charset=utf-8
Accept-Language: *

```

## Sample Code

```cs theme={null}
var listProvider = ClassFactory.CreateRequired<SuperOffice.CRM.Lists.ISoListProviderFactory>().Create("ticketpriority", forceFlatList: true);
foreach (var item in listProvider.RootItems) {
    Console.WriteLine("{0} {1} {2} {3}", 
         item.Id, ResourceManager.ParseInlineResources(item.Name), item.StyleHint, item.ExtraInfo);
}
```

## Sample Output

| Id | Name   | StyleHint | ExtraInfo |
| -- | ------ | --------- | --------- |
| 1  | Low    |           | 1         |
| 2  | Medium |           | 2         |
| 3  | High   |           | 3         |

## Related MDO Lists

* "ticketpriorityheadings"
* "ticketpriorityheadingswithallitem"
* "ticketpriorityheadingswithallitemwithnoselection"
* "ticketpriorityheadingswithnoselection"
* "ticketprioritywithallitem"
* "ticketprioritywithallitemwithnoselection"
* "ticketprioritywithnoselection"


## Related topics

- [SuperOffice.WebApi.Data.TicketPriority](/en/api/reference/webapi/SuperOffice.WebApi.Data.TicketPriority.md)
- [Enum values for TicketPriorityEscalateEvent](/en/database/tables/enums/ticketpriorityescalateevent.md)
- [ticketpriorityescalateevent](/en/api/mdo-providers/reference/ticketpriorityescalateevent.md)
- [Enum TicketPriorityFlags](/en/automation/crmscript/reference/CRMScript.NetServer.TicketPriorityFlags.md)
- [Enum TicketPriorityStatus](/en/automation/crmscript/reference/CRMScript.NetServer.TicketPriorityStatus.md)
- [Enum values for TicketPriorityFlags](/en/database/tables/enums/ticketpriorityflags.md)