Class DBC.TicketPriorityFields
Fields for TicketPriority, This table contains the ticket priorities.
Inherited Members
Namespace: SuperOffice.CRM.Data
Assembly: SoDataBase.dll
Syntax
public static class TicketPriorityFields
Fields
ChangedOwner
TicketPriority.ChangedOwner: This field indicates what to do with the escalation chain when the request changes owner (manually)
Declaration
public const string ChangedOwner = "changed_owner"
Field Value
Type | Description |
---|---|
String |
Deadline
TicketPriority.Deadline: Deadline to add if escalated (minutes)
Declaration
public const string Deadline = "deadline"
Field Value
Type | Description |
---|---|
String |
Flags
TicketPriority.Flags: A bitmask of flags.
Declaration
public const string Flags = "flags"
Field Value
Type | Description |
---|---|
String |
FriStart
TicketPriority.FriStart:
Declaration
public const string FriStart = "fri_start"
Field Value
Type | Description |
---|---|
String |
FriStop
TicketPriority.FriStop:
Declaration
public const string FriStop = "fri_stop"
Field Value
Type | Description |
---|---|
String |
MonStart
TicketPriority.MonStart: When the timeframe starts on monday.
Declaration
public const string MonStart = "mon_start"
Field Value
Type | Description |
---|---|
String |
MonStop
TicketPriority.MonStop: When the timeframe ends on monday.
Declaration
public const string MonStop = "mon_stop"
Field Value
Type | Description |
---|---|
String |
Name
TicketPriority.Name: The name of the priority.
Declaration
public const string Name = "name"
Field Value
Type | Description |
---|---|
String |
NonDates
TicketPriority.NonDates: A comma separated list of dates (dd/mm) which should be excluded from the timeframe.
Declaration
public const string NonDates = "non_dates"
Field Value
Type | Description |
---|---|
String |
SatStart
TicketPriority.SatStart:
Declaration
public const string SatStart = "sat_start"
Field Value
Type | Description |
---|---|
String |
SatStop
TicketPriority.SatStop:
Declaration
public const string SatStop = "sat_stop"
Field Value
Type | Description |
---|---|
String |
SortOrder
TicketPriority.SortOrder: Indicates the sort order for this priority. 1 is first, 100 is last
Declaration
public const string SortOrder = "sort_order"
Field Value
Type | Description |
---|---|
String |
Status
TicketPriority.Status: The status (normal/deleted) of the priority.
Declaration
public const string Status = "status"
Field Value
Type | Description |
---|---|
String |
SunStart
TicketPriority.SunStart:
Declaration
public const string SunStart = "sun_start"
Field Value
Type | Description |
---|---|
String |
SunStop
TicketPriority.SunStop:
Declaration
public const string SunStop = "sun_stop"
Field Value
Type | Description |
---|---|
String |
ThuStart
TicketPriority.ThuStart:
Declaration
public const string ThuStart = "thu_start"
Field Value
Type | Description |
---|---|
String |
ThuStop
TicketPriority.ThuStop:
Declaration
public const string ThuStop = "thu_stop"
Field Value
Type | Description |
---|---|
String |
TicketChangedPriority
TicketPriority.TicketChangedPriority: This field indicates what to do with the escalation chain when the request is changed into this priority
Declaration
public const string TicketChangedPriority = "ticket_changed_priority"
Field Value
Type | Description |
---|---|
String |
TicketClosed
TicketPriority.TicketClosed: This field indicates what to do with the escalation chain when the request is closed
Declaration
public const string TicketClosed = "ticket_closed"
Field Value
Type | Description |
---|---|
String |
TicketNew
TicketPriority.TicketNew: This field indicates what to do with the escalation chain when a new request is registered
Declaration
public const string TicketNew = "ticket_new"
Field Value
Type | Description |
---|---|
String |
TicketNewinfo
TicketPriority.TicketNewinfo: This field indicates what to do with the escalation chain when the request gets new info
Declaration
public const string TicketNewinfo = "ticket_newinfo"
Field Value
Type | Description |
---|---|
String |
TicketPriorityId
TicketPriority.TicketPriorityId: The primary key (auto-incremented)
Declaration
public const string TicketPriorityId = "id"
Field Value
Type | Description |
---|---|
String |
TicketRead
TicketPriority.TicketRead: This field indicates what to do with the escalation chain when the request is read
Declaration
public const string TicketRead = "ticket_read"
Field Value
Type | Description |
---|---|
String |
TueStart
TicketPriority.TueStart:
Declaration
public const string TueStart = "tue_start"
Field Value
Type | Description |
---|---|
String |
TueStop
TicketPriority.TueStop:
Declaration
public const string TueStop = "tue_stop"
Field Value
Type | Description |
---|---|
String |
WedStart
TicketPriority.WedStart:
Declaration
public const string WedStart = "wed_start"
Field Value
Type | Description |
---|---|
String |
WedStop
TicketPriority.WedStop:
Declaration
public const string WedStop = "wed_stop"
Field Value
Type | Description |
---|---|
String |