Class DBC.TicketPriorityFields
Fields for TicketPriority, This table contains the ticket priorities.
Namespace: SuperOffice.CRM.Data
Assembly: SoDataBase.dll
Syntax
public static class TicketPriorityFields : ObjectFields
ChangedOwner
TicketPriority.ChangedOwner: This field indicates what to do with the escalation chain when the request changes owner (manually)
Declaration
public const string ChangedOwner = "changed_owner"Field Value
| Type | Description |
|---|---|
| String |
Deadline
TicketPriority.Deadline: Deadline to add if escalated (minutes)
Declaration
public const string Deadline = "deadline"Field Value
| Type | Description |
|---|---|
| String |
Flags
TicketPriority.Flags: A bitmask of flags.
Declaration
public const string Flags = "flags"Field Value
| Type | Description |
|---|---|
| String |
FriStart
TicketPriority.FriStart: The work hour start for Fridays. Note that only the time part of the DateTime is used
Declaration
public const string FriStart = "fri_start"Field Value
| Type | Description |
|---|---|
| String |
FriStop
TicketPriority.FriStop: The work hour stop for Fridays. Note that only the time part of the DateTime is used
Declaration
public const string FriStop = "fri_stop"Field Value
| Type | Description |
|---|---|
| String |
MonStart
TicketPriority.MonStart: The work hour start for Mondays. Note that only the time part of the DateTime is used
Declaration
public const string MonStart = "mon_start"Field Value
| Type | Description |
|---|---|
| String |
MonStop
TicketPriority.MonStop: The work hour start for Mondays. Note that only the time part of the DateTime is used
Declaration
public const string MonStop = "mon_stop"Field Value
| Type | Description |
|---|---|
| String |
Name
TicketPriority.Name: The name of the priority.
Declaration
public const string Name = "name"Field Value
| Type | Description |
|---|---|
| String |
NonDates
TicketPriority.NonDates: A comma separated list of dates (dd/mm) which should be excluded from the timeframe.
Declaration
public const string NonDates = "non_dates"Field Value
| Type | Description |
|---|---|
| String |
SatStart
TicketPriority.SatStart: The work hour start for Saturdays. Note that only the time part of the DateTime is used
Declaration
public const string SatStart = "sat_start"Field Value
| Type | Description |
|---|---|
| String |
SatStop
TicketPriority.SatStop: The work hour stop for Saturdays. Note that only the time part of the DateTime is used
Declaration
public const string SatStop = "sat_stop"Field Value
| Type | Description |
|---|---|
| String |
SortOrder
TicketPriority.SortOrder: Indicates the sort order for this priority. 1 is first, 100 is last
Declaration
public const string SortOrder = "sort_order"Field Value
| Type | Description |
|---|---|
| String |
Status
TicketPriority.Status: The status (normal/deleted) of the priority.
Declaration
public const string Status = "status"Field Value
| Type | Description |
|---|---|
| String |
SunStart
TicketPriority.SunStart: The work hour start for Sundays. Note that only the time part of the DateTime is used
Declaration
public const string SunStart = "sun_start"Field Value
| Type | Description |
|---|---|
| String |
SunStop
TicketPriority.SunStop: The work hour stop for Sundays. Note that only the time part of the DateTime is used
Declaration
public const string SunStop = "sun_stop"Field Value
| Type | Description |
|---|---|
| String |
ThuStart
TicketPriority.ThuStart: The work hour start for Thursdays. Note that only the time part of the DateTime is used
Declaration
public const string ThuStart = "thu_start"Field Value
| Type | Description |
|---|---|
| String |
ThuStop
TicketPriority.ThuStop: The work hour stop for Thursdays. Note that only the time part of the DateTime is used
Declaration
public const string ThuStop = "thu_stop"Field Value
| Type | Description |
|---|---|
| String |
TicketChangedPriority
TicketPriority.TicketChangedPriority: This field indicates what to do with the escalation chain when the request is changed into this priority
Declaration
public const string TicketChangedPriority = "ticket_changed_priority"Field Value
| Type | Description |
|---|---|
| String |
TicketClosed
TicketPriority.TicketClosed: This field indicates what to do with the escalation chain when the request is closed
Declaration
public const string TicketClosed = "ticket_closed"Field Value
| Type | Description |
|---|---|
| String |
TicketNew
TicketPriority.TicketNew: This field indicates what to do with the escalation chain when a new request is registered
Declaration
public const string TicketNew = "ticket_new"Field Value
| Type | Description |
|---|---|
| String |
TicketNewinfo
TicketPriority.TicketNewinfo: This field indicates what to do with the escalation chain when the request gets new info
Declaration
public const string TicketNewinfo = "ticket_newinfo"Field Value
| Type | Description |
|---|---|
| String |
TicketPriorityId
TicketPriority.TicketPriorityId: The primary key (auto-incremented)
Declaration
public const string TicketPriorityId = "id"Field Value
| Type | Description |
|---|---|
| String |
TicketRead
TicketPriority.TicketRead: This field indicates what to do with the escalation chain when the request is read
Declaration
public const string TicketRead = "ticket_read"Field Value
| Type | Description |
|---|---|
| String |
TueStart
TicketPriority.TueStart: The work hour start for Tuesdays. Note that only the time part of the DateTime is used
Declaration
public const string TueStart = "tue_start"Field Value
| Type | Description |
|---|---|
| String |
TueStop
TicketPriority.TueStop: The work hour stop for Tuesdays. Note that only the time part of the DateTime is used
Declaration
public const string TueStop = "tue_stop"Field Value
| Type | Description |
|---|---|
| String |
WedStart
TicketPriority.WedStart: The work hour start for Wednesdays. Note that only the time part of the DateTime is used
Declaration
public const string WedStart = "wed_start"Field Value
| Type | Description |
|---|---|
| String |
WedStop
TicketPriority.WedStop: The work hour stop for Wednesdays. Note that only the time part of the DateTime is used
Declaration
public const string WedStop = "wed_stop"Field Value
| Type | Description |
|---|---|
| String |