Show / Hide Table of Contents

Class DBC.TicketStatusFields

Fields for TicketStatus, This table user defined ticket status values.

Inheritance
Object
DBC.TicketStatusFields
Inherited Members
Object.ToString()
Object.Equals(Object)
Object.Equals(Object, Object)
Object.ReferenceEquals(Object, Object)
Object.GetHashCode()
Object.GetType()
Object.MemberwiseClone()
Namespace: SuperOffice.CRM.Data
Assembly: SoDataBase.dll
Syntax
public static class TicketStatusFields

Fields

Deleted

TicketStatus.Deleted: Whether the status is deleted (unavailable) or not

Declaration
public const string Deleted = "deleted"
Field Value
Type Description
String

Name

TicketStatus.Name: Name of user defined ticket status

Declaration
public const string Name = "name"
Field Value
Type Description
String

NoEmailReopen

TicketStatus.NoEmailReopen: Whether inbound emails can reopen requests with this status or not

Declaration
public const string NoEmailReopen = "no_email_reopen"
Field Value
Type Description
String

Status

TicketStatus.Status: The 'classic' ticket status. I.e. active/closed/postponed/deleted

Declaration
public const string Status = "status"
Field Value
Type Description
String

TicketStatusId

TicketStatus.TicketStatusId: The primary key (auto-incremented)

Declaration
public const string TicketStatusId = "id"
Field Value
Type Description
String

TimeCounter

TicketStatus.TimeCounter: Which field in ticket we count time spent on (queue, internal, external)

Declaration
public const string TimeCounter = "time_counter"
Field Value
Type Description
String

TsRank

TicketStatus.TsRank: Sort order

Declaration
public const string TsRank = "ts_rank"
Field Value
Type Description
String
© SuperOffice. All rights reserved.
SuperOffice |  Community |  Release Notes |  Privacy |  Site feedback |  Search Docs |  About Docs |  Contribute |  Back to top