Class DBC.TicketStatusFields

Fields for TicketStatus, This table user defined ticket status values.

Inheritance

object

DBC.TicketStatusFields

Inherited Members

object.ToString()

object.Equals(object)

object.Equals(object, object)

object.ReferenceEquals(object, object)

object.GetHashCode()

object.GetType()

object.MemberwiseClone()

Namespace: SuperOffice.CRM.Data

Assembly: SoDataBase.dll

Syntax

public static class DBC.TicketStatusFields

Fields

Deleted

TicketStatus.Deleted: Whether the status is deleted (unavailable) or not

Declaration

public const string Deleted = "deleted"

Field Value

Type	Description
string

Name

TicketStatus.Name: Name of user defined ticket status

Declaration

public const string Name = "name"

Field Value

Type	Description
string

NoEmailReopen

TicketStatus.NoEmailReopen: Whether inbound emails can reopen requests with this status or not

Declaration

public const string NoEmailReopen = "no_email_reopen"

Field Value

Type	Description
string

Status

TicketStatus.Status: The 'classic' ticket status. I.e. active/closed/postponed/deleted

Declaration

public const string Status = "status"

Field Value

Type	Description
string

TicketStatusId

TicketStatus.TicketStatusId: The primary key (auto-incremented)

Declaration

public const string TicketStatusId = "id"

Field Value

Type	Description
string

TimeCounter

TicketStatus.TimeCounter: Which field in ticket we count time spent on (queue, internal, external)

Declaration

public const string TimeCounter = "time_counter"

Field Value

Type	Description
string

TsRank

TicketStatus.TsRank: Sort order

Declaration

public const string TsRank = "ts_rank"

Field Value

Type	Description
string