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Class DBC.TicketStatusHistoryFields

Fields for TicketStatusHistory, This table contains the history of a tickets statuses. Each time a ticket changes status a copy of the previous status of the record will be saved

Inheritance
Object
DBC.TicketStatusHistoryFields
Inherited Members
Object.ToString()
Object.Equals(Object)
Object.Equals(Object, Object)
Object.ReferenceEquals(Object, Object)
Object.GetHashCode()
Object.GetType()
Object.MemberwiseClone()
Namespace: SuperOffice.CRM.Data
Assembly: SoDataBase.dll
Syntax
public static class TicketStatusHistoryFields

Fields

FromDatetime

TicketStatusHistory.FromDatetime:

Declaration
public const string FromDatetime = "from_datetime"
Field Value
Type Description
String

RealTimespan

TicketStatusHistory.RealTimespan: The time (seconds) the ticket was in that status. Not calculated based on priority's timeframe.

Declaration
public const string RealTimespan = "real_timespan"
Field Value
Type Description
String

TicketId

TicketStatusHistory.TicketId: Reference to a ticket

Declaration
public const string TicketId = "ticket_id"
Field Value
Type Description
String

TicketStatus

TicketStatusHistory.TicketStatus: User defined ticket status

Declaration
public const string TicketStatus = "ticket_status"
Field Value
Type Description
String

TicketStatusHistoryId

TicketStatusHistory.TicketStatusHistoryId: The primary key (auto-incremented)

Declaration
public const string TicketStatusHistoryId = "id"
Field Value
Type Description
String

Timespan

TicketStatusHistory.Timespan: The time (seconds) the ticket was in that status. Calculated based on priority's timeframe.

Declaration
public const string Timespan = "timespan"
Field Value
Type Description
String

ToDatetime

TicketStatusHistory.ToDatetime:

Declaration
public const string ToDatetime = "to_datetime"
Field Value
Type Description
String
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