Class TicketAlertTableInfo

Table 'ticket_alert': This table will contain ticket escalation levels. A ticket will be escalated along a 'chain' of these levels.

Inheritance

Object

TableInfo

TicketAlertTableInfo

Implements

ICloneable

Inherited Members

TableInfo.ToString()

TableInfo.RegisterFields(FieldInfo[])

TableInfo.FieldInfoFromSoField(SoField)

TableInfo.Clone()

TableInfo.IsSameTable(TableInfo)

TableInfo.FindField(String)

TableInfo.ProtAll

TableInfo.HashCheckFields

TableInfo.TableName

TableInfo.DbName

TableInfo.IsDictionaryTable

TableInfo.All

TableInfo.Item[String]

TableInfo.PrimaryKeyField

Object.Equals(Object)

Object.Equals(Object, Object)

Object.ReferenceEquals(Object, Object)

Object.GetHashCode()

Object.GetType()

Object.MemberwiseClone()

Namespace: SuperOffice.CRM.Data

Assembly: SoDataBase.dll

Syntax

[DatabaseTable("ticket_alert")]
public class TicketAlertTableInfo : TableInfo, ICloneable

Remarks

An instance of this class represents one instance of this table in an SQL statement. In most cases each table appears only once in a SELECT, but in cases where you need to self-join, or there are multiple occurrences for other reasons (typically additional restrictions in the joins), then you will need multiple instances.
Instances of this class are created by calling .

Fields

DictionaryTableName

Conceptual name of table TicketAlert in the database dictionary: ticket_alert

Declaration

public const string DictionaryTableName = "ticket_alert"

Field Value

Type	Description
String

Properties

Action

Field 'action' in table 'ticket_alert': Dictionary type Int, .NET type: Int32

Bitmap indicating what should be done when escalating to this level.

Declaration

public Int32FieldInfo Action { get; }

Property Value

Type	Description
Int32FieldInfo

AlertLevel

Field 'alert_level' in table 'ticket_alert': Dictionary type Short, .NET type: Int16

The alert level (strictly ascending number).

Declaration

public Int16FieldInfo AlertLevel { get; }

Property Value

Type	Description
Int16FieldInfo

AlertTimeout

Field 'alert_timeout' in table 'ticket_alert': Dictionary type Int, .NET type: Int32

The time (in minutes) before ticket is escalated to next level.

Declaration

public Int32FieldInfo AlertTimeout { get; }

Property Value

Type	Description
Int32FieldInfo

Definition

Definition of the table as described in the deployed runtime dictionary

Declaration

public override SoTable Definition { get; }

Property Value

Type	Description
SoTable

Overrides

TableInfo.Definition

DelegateTo

Field 'delegate_to' in table 'ticket_alert': Dictionary type FK, .NET type: Int32

If ticket should be redelegated on escalation, this field contains the id of the target user.

Declaration

public Int32FieldInfo DelegateTo { get; }

Property Value

Type	Description
Int32FieldInfo

DelegateTo_InnerJoin_Ejuser

Generated join from the foreign key DelegateTo in this table, to its target table EjuserTableInfo.

Declaration

public TargetedInnerJoin<EjuserTableInfo> DelegateTo_InnerJoin_Ejuser { get; }

Property Value

Type	Description
TargetedInnerJoin<EjuserTableInfo>

DictionaryTableNumber

Table number for table TicketAlert in the database dictionary; potentially changes between databases, but always the same over the lifetime of any single database

Declaration

public int DictionaryTableNumber { get; }

Property Value

Type	Description
Int32

EmailTo

Field 'email_to' in table 'ticket_alert': Dictionary type String[256], .NET type: String

If an email should be sent when escalating, this field will contain the recipient email address.

Declaration

public StringFieldInfo EmailTo { get; }

Property Value

Type	Description
StringFieldInfo

LeftOuterJoin_Notify_TicketAlertId

Generated left outer join from the primary key TicketAlertId on this table, to Notify.TicketAlertId.

Declaration

public TargetedLeftOuterJoin<NotifyTableInfo> LeftOuterJoin_Notify_TicketAlertId { get; }

Property Value

Type	Description
TargetedLeftOuterJoin<NotifyTableInfo>

Priority

Field 'priority' in table 'ticket_alert': Dictionary type FK, .NET type: Int32

The id of the ticket_priority entry this entry is connected to.

Declaration

public Int32FieldInfo Priority { get; }

Property Value

Type	Description
Int32FieldInfo

Priority_InnerJoin_TicketPriority

Generated join from the foreign key Priority in this table, to its target table TicketPriorityTableInfo.

Declaration

public TargetedInnerJoin<TicketPriorityTableInfo> Priority_InnerJoin_TicketPriority { get; }

Property Value

Type	Description
TargetedInnerJoin<TicketPriorityTableInfo>

ReplyTemplateIdCatmast

Field 'reply_template_id_catmast' in table 'ticket_alert': Dictionary type FK, .NET type: Int32

Reference to the reply template used in this alert, for mail to category master

Declaration

public Int32FieldInfo ReplyTemplateIdCatmast { get; }

Property Value

Type	Description
Int32FieldInfo

ReplyTemplateIdCatmast_InnerJoin_ReplyTemplate

Generated join from the foreign key ReplyTemplateIdCatmast in this table, to its target table ReplyTemplateTableInfo.

Declaration

public TargetedInnerJoin<ReplyTemplateTableInfo> ReplyTemplateIdCatmast_InnerJoin_ReplyTemplate { get; }

Property Value

Type	Description
TargetedInnerJoin<ReplyTemplateTableInfo>

ReplyTemplateIdCatmastSms

Field 'reply_template_id_catmast_sms' in table 'ticket_alert': Dictionary type FK, .NET type: Int32

Reference to the reply template used in this alert, for sms to category master

Declaration

public Int32FieldInfo ReplyTemplateIdCatmastSms { get; }

Property Value

Type	Description
Int32FieldInfo

ReplyTemplateIdCatmastSms_InnerJoin_ReplyTemplate

Generated join from the foreign key ReplyTemplateIdCatmastSms in this table, to its target table ReplyTemplateTableInfo.

Declaration

public TargetedInnerJoin<ReplyTemplateTableInfo> ReplyTemplateIdCatmastSms_InnerJoin_ReplyTemplate { get; }

Property Value

Type	Description
TargetedInnerJoin<ReplyTemplateTableInfo>

ReplyTemplateIdCustomer

Field 'reply_template_id_customer' in table 'ticket_alert': Dictionary type FK, .NET type: Int32

Reference to the reply template used in this alert, for mail to customer

Declaration

public Int32FieldInfo ReplyTemplateIdCustomer { get; }

Property Value

Type	Description
Int32FieldInfo

ReplyTemplateIdCustomer_InnerJoin_ReplyTemplate

Generated join from the foreign key ReplyTemplateIdCustomer in this table, to its target table ReplyTemplateTableInfo.

Declaration

public TargetedInnerJoin<ReplyTemplateTableInfo> ReplyTemplateIdCustomer_InnerJoin_ReplyTemplate { get; }

Property Value

Type	Description
TargetedInnerJoin<ReplyTemplateTableInfo>

ReplyTemplateIdEmail

Field 'reply_template_id_email' in table 'ticket_alert': Dictionary type FK, .NET type: Int32

Reference to the reply template used in this alert, for mail to custom address

Declaration

public Int32FieldInfo ReplyTemplateIdEmail { get; }

Property Value

Type	Description
Int32FieldInfo

ReplyTemplateIdEmail_InnerJoin_ReplyTemplate

Generated join from the foreign key ReplyTemplateIdEmail in this table, to its target table ReplyTemplateTableInfo.

Declaration

public TargetedInnerJoin<ReplyTemplateTableInfo> ReplyTemplateIdEmail_InnerJoin_ReplyTemplate { get; }

Property Value

Type	Description
TargetedInnerJoin<ReplyTemplateTableInfo>

ReplyTemplateIdSms

Field 'reply_template_id_sms' in table 'ticket_alert': Dictionary type FK, .NET type: Int32

Reference to the reply template used in this alert, for sms to custom address

Declaration

public Int32FieldInfo ReplyTemplateIdSms { get; }

Property Value

Type	Description
Int32FieldInfo

ReplyTemplateIdSms_InnerJoin_ReplyTemplate

Generated join from the foreign key ReplyTemplateIdSms in this table, to its target table ReplyTemplateTableInfo.

Declaration

public TargetedInnerJoin<ReplyTemplateTableInfo> ReplyTemplateIdSms_InnerJoin_ReplyTemplate { get; }

Property Value

Type	Description
TargetedInnerJoin<ReplyTemplateTableInfo>

ReplyTemplateIdUser

Field 'reply_template_id_user' in table 'ticket_alert': Dictionary type FK, .NET type: Int32

Reference to the reply template used in this alert, for mail to owner of ticket

Declaration

public Int32FieldInfo ReplyTemplateIdUser { get; }

Property Value

Type	Description
Int32FieldInfo

ReplyTemplateIdUser_InnerJoin_ReplyTemplate

Generated join from the foreign key ReplyTemplateIdUser in this table, to its target table ReplyTemplateTableInfo.

Declaration

public TargetedInnerJoin<ReplyTemplateTableInfo> ReplyTemplateIdUser_InnerJoin_ReplyTemplate { get; }

Property Value

Type	Description
TargetedInnerJoin<ReplyTemplateTableInfo>

ReplyTemplateIdUserSms

Field 'reply_template_id_user_sms' in table 'ticket_alert': Dictionary type FK, .NET type: Int32

Reference to the reply template used in this alert, for sms to owner of ticket

Declaration

public Int32FieldInfo ReplyTemplateIdUserSms { get; }

Property Value

Type	Description
Int32FieldInfo

ReplyTemplateIdUserSms_InnerJoin_ReplyTemplate

Generated join from the foreign key ReplyTemplateIdUserSms in this table, to its target table ReplyTemplateTableInfo.

Declaration

public TargetedInnerJoin<ReplyTemplateTableInfo> ReplyTemplateIdUserSms_InnerJoin_ReplyTemplate { get; }

Property Value

Type	Description
TargetedInnerJoin<ReplyTemplateTableInfo>

RtiCustomerSms

Field 'rti_customer_sms' in table 'ticket_alert': Dictionary type FK, .NET type: Int32

Reference to the reply template used in this alert, for sms to customer

Declaration

public Int32FieldInfo RtiCustomerSms { get; }

Property Value

Type	Description
Int32FieldInfo

RtiCustomerSms_InnerJoin_ReplyTemplate

Generated join from the foreign key RtiCustomerSms in this table, to its target table ReplyTemplateTableInfo.

Declaration

public TargetedInnerJoin<ReplyTemplateTableInfo> RtiCustomerSms_InnerJoin_ReplyTemplate { get; }

Property Value

Type	Description
TargetedInnerJoin<ReplyTemplateTableInfo>

RuntimeDefinition

Definition of the table as described in the deployed runtime dictionary

Declaration

[Obsolete("Use instance property Definition or static member DictionaryTableNumber", true)]
public static SoTable RuntimeDefinition { get; }

Property Value

Type	Description
SoTable

ScriptId

Field 'script_id' in table 'ticket_alert': Dictionary type FK, .NET type: Int32

Script that can be executed then the ticket alert action occur.

Declaration

public Int32FieldInfo ScriptId { get; }

Property Value

Type	Description
Int32FieldInfo

ScriptId_InnerJoin_Ejscript

Generated join from the foreign key ScriptId in this table, to its target table EjscriptTableInfo.

Declaration

public TargetedInnerJoin<EjscriptTableInfo> ScriptId_InnerJoin_Ejscript { get; }

Property Value

Type	Description
TargetedInnerJoin<EjscriptTableInfo>

SmsTo

Field 'sms_to' in table 'ticket_alert': Dictionary type String[256], .NET type: String

If an sms should be sent when escalating, this field will contain the recipient email address.

Declaration

public StringFieldInfo SmsTo { get; }

Property Value

Type	Description
StringFieldInfo

TicketAlertId

Field 'id' in table 'ticket_alert': Dictionary type PK, .NET type: Int32

The primary key (auto-incremented)

Declaration

public Int32FieldInfo TicketAlertId { get; }

Property Value

Type	Description
Int32FieldInfo

Implements

System.ICloneable

Extension Methods

EnumUtil.MapEnums<From, To>(From)

Converters.MapEnums<From, To>(From)