Show / Hide Table of Contents

Class TicketStatusTableInfo

Table 'ticket_status': This table user defined ticket status values.

Inheritance
Object
TableInfo
TicketStatusTableInfo
Implements
ICloneable
Inherited Members
TableInfo.ToString()
TableInfo.RegisterFields(FieldInfo[])
TableInfo.FieldInfoFromSoField(SoField)
TableInfo.Clone()
TableInfo.IsSameTable(TableInfo)
TableInfo.FindField(String)
TableInfo.ProtAll
TableInfo.HashCheckFields
TableInfo.TableName
TableInfo.DbName
TableInfo.IsDictionaryTable
TableInfo.All
TableInfo.Item[String]
TableInfo.PrimaryKeyField
Object.Equals(Object)
Object.Equals(Object, Object)
Object.ReferenceEquals(Object, Object)
Object.GetHashCode()
Object.GetType()
Object.MemberwiseClone()
Namespace: SuperOffice.CRM.Data
Assembly: SoDataBase.dll
Syntax
[DatabaseTable("ticket_status")]
public class TicketStatusTableInfo : TableInfo, ICloneable
Remarks

An instance of this class represents one instance of this table in an SQL statement. In most cases each table appears only once in a SELECT, but in cases where you need to self-join, or there are multiple occurrences for other reasons (typically additional restrictions in the joins), then you will need multiple instances.
Instances of this class are created by calling .

Fields

DictionaryTableName

Conceptual name of table TicketStatus in the database dictionary: ticket_status

Declaration
public const string DictionaryTableName = "ticket_status"
Field Value
Type Description
String

Properties

Definition

Definition of the table as described in the deployed runtime dictionary

Declaration
public override SoTable Definition { get; }
Property Value
Type Description
SoTable
Overrides
TableInfo.Definition

Deleted

Field 'deleted' in table 'ticket_status': Dictionary type Bool, .NET type: Int16

Whether the status is deleted (unavailable) or not

Declaration
public UInt16FieldInfo Deleted { get; }
Property Value
Type Description
UInt16FieldInfo

DictionaryTableNumber

Table number for table TicketStatus in the database dictionary; potentially changes between databases, but always the same over the lifetime of any single database

Declaration
public int DictionaryTableNumber { get; }
Property Value
Type Description
Int32

LeftOuterJoin_Ejuser_DefaultStatusAddMessage

Generated left outer join from the primary key TicketStatusId on this table, to Ejuser.DefaultStatusAddMessage.

Declaration
public TargetedLeftOuterJoin<EjuserTableInfo> LeftOuterJoin_Ejuser_DefaultStatusAddMessage { get; }
Property Value
Type Description
TargetedLeftOuterJoin<EjuserTableInfo>

LeftOuterJoin_Ejuser_DefaultStatusNewTicket

Generated left outer join from the primary key TicketStatusId on this table, to Ejuser.DefaultStatusNewTicket.

Declaration
public TargetedLeftOuterJoin<EjuserTableInfo> LeftOuterJoin_Ejuser_DefaultStatusNewTicket { get; }
Property Value
Type Description
TargetedLeftOuterJoin<EjuserTableInfo>

LeftOuterJoin_Ticket_TicketStatus

Generated left outer join from the primary key TicketStatusId on this table, to Ticket.TicketStatus.

Declaration
public TargetedLeftOuterJoin<TicketTableInfo> LeftOuterJoin_Ticket_TicketStatus { get; }
Property Value
Type Description
TargetedLeftOuterJoin<TicketTableInfo>

LeftOuterJoin_TicketStatusHistory_TicketStatus

Generated left outer join from the primary key TicketStatusId on this table, to TicketStatusHistory.TicketStatus.

Declaration
public TargetedLeftOuterJoin<TicketStatusHistoryTableInfo> LeftOuterJoin_TicketStatusHistory_TicketStatus { get; }
Property Value
Type Description
TargetedLeftOuterJoin<TicketStatusHistoryTableInfo>

Name

Field 'name' in table 'ticket_status': Dictionary type String[256], .NET type: String

Name of user defined ticket status

Declaration
public StringFieldInfo Name { get; }
Property Value
Type Description
StringFieldInfo

NoEmailReopen

Field 'no_email_reopen' in table 'ticket_status': Dictionary type Bool, .NET type: Int16

Whether inbound emails can reopen requests with this status or not

Declaration
public UInt16FieldInfo NoEmailReopen { get; }
Property Value
Type Description
UInt16FieldInfo

RuntimeDefinition

Definition of the table as described in the deployed runtime dictionary

Declaration
[Obsolete("Use instance property Definition or static member DictionaryTableNumber", true)]
public static SoTable RuntimeDefinition { get; }
Property Value
Type Description
SoTable

Status

Field 'status' in table 'ticket_status': Dictionary type Enum, .NET type: TicketBaseStatus

The 'classic' ticket status. I.e. active/closed/postponed/deleted

Declaration
public TicketBaseStatusFieldInfo Status { get; }
Property Value
Type Description
TicketBaseStatusFieldInfo

TicketStatusId

Field 'id' in table 'ticket_status': Dictionary type PK, .NET type: Int32

The primary key (auto-incremented)

Declaration
public Int32FieldInfo TicketStatusId { get; }
Property Value
Type Description
Int32FieldInfo

TimeCounter

Field 'time_counter' in table 'ticket_status': Dictionary type Enum, .NET type: TicketStatusTimeCounter

Which field in ticket we count time spent on (queue, internal, external)

Declaration
public TicketStatusTimeCounterFieldInfo TimeCounter { get; }
Property Value
Type Description
TicketStatusTimeCounterFieldInfo

TsRank

Field 'ts_rank' in table 'ticket_status': Dictionary type Int, .NET type: Int32

Sort order

Declaration
public Int32FieldInfo TsRank { get; }
Property Value
Type Description
Int32FieldInfo

Implements

System.ICloneable

Extension Methods

EnumUtil.MapEnums<From, To>(From)
Converters.MapEnums<From, To>(From)
© SuperOffice. All rights reserved.
SuperOffice |  Community |  Release Notes |  Privacy |  Site feedback |  Search Docs |  About Docs |  Contribute |  Back to top