Class ChatSessionRecordData

POCO (Plain Old CLR Object) class that can be used to hold data corresponding to a row from the chat_session table.

Inheritance

Object

ChatSessionRecordData

Inherited Members

Object.ToString()

Object.Equals(Object)

Object.Equals(Object, Object)

Object.ReferenceEquals(Object, Object)

Object.GetHashCode()

Object.GetType()

Object.MemberwiseClone()

Namespace: SuperOffice.CRM.Rows

Assembly: SoDataBase.dll

Syntax

public class ChatSessionRecordData

Remarks

Please use this class instead of a full ChatSessionRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding ChatSessionTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.

Constructors

ChatSessionRecordData()

Declaration

public ChatSessionRecordData()

Fields

AlertLevel

The alert level for this chat session.

Declaration

public int AlertLevel

Field Value

Type	Description
Int32

ChatbotIsactive

Indicates that a chatbot is active on the session. This will cause bot triggers to fire. Set to 0 when bot hands off to user.

Declaration

public short ChatbotIsactive

Field Value

Type	Description
Int16

ChatSessionId

The primary key (auto-incremented)

Declaration

public int ChatSessionId

Field Value

Type	Description
Int32

CompanyName

The name of the customers company, if provided

Declaration

public string CompanyName

Field Value

Type	Description
String

Consented

The customer consented when starting the session

Declaration

public short Consented

Field Value

Type	Description
Int16

ContactId

The contact that this chat session is connected to

Declaration

public int ContactId

Field Value

Type	Description
Int32

Country

The country that the chat customer selected.

Declaration

public int Country

Field Value

Type	Description
Int32

CustomerAlias

The alias for the customer.

Declaration

public string CustomerAlias

Field Value

Type	Description
String

CustomerFetch

The last time the customer's client refetched the data. Used to detect 'dead' session.

Declaration

public DateTime CustomerFetch

Field Value

Type	Description
DateTime

CustomerHost

The hostname or IP address for the customer.

Declaration

public string CustomerHost

Field Value

Type	Description
String

CustomerId

The reference to the associated customer. May be NULL or -1.

Declaration

public int CustomerId

Field Value

Type	Description
Int32

Email

The email address of the customer, if provided

Declaration

public string Email

Field Value

Type	Description
String

FirstMessage

A copy of the first message in the chat session

Declaration

public string FirstMessage

Field Value

Type	Description
String

Flags

Various flags for the chat session

Declaration

public ChatSessionFlags Flags

Field Value

Type	Description
ChatSessionFlags

Idle

The last time anyone sent a message for this session.

Declaration

public DateTime Idle

Field Value

Type	Description
DateTime

InitialQueuePos

The initial queue pos (i.e. the number of pending sessions + 1) when the session was requested.

Declaration

public int InitialQueuePos

Field Value

Type	Description
Int32

LastMessage

A copy of the last message in the chat session

Declaration

public string LastMessage

Field Value

Type	Description
String

Name

The name of customer, if provided

Declaration

public string Name

Field Value

Type	Description
String

Phone

The phone number of the customer, if provided

Declaration

public string Phone

Field Value

Type	Description
String

ProjectId

The project that this chat session is connected to

Declaration

public int ProjectId

Field Value

Type	Description
Int32

Rank

Lowest possible unique number for active sessions for user. User for color index. Starting at 1.

Declaration

public int Rank

Field Value

Type	Description
Int32

SaleId

The sale that this chat session is connected to

Declaration

public int SaleId

Field Value

Type	Description
Int32

SessionKey

Key used to authenticate the session.

Declaration

public string SessionKey

Field Value

Type	Description
String

Status

Enum indicating the status for the session (pending, active, closed, etc).

Declaration

public ChatSessionStatus Status

Field Value

Type	Description
ChatSessionStatus

TicketId

The ticket that this chat session is connected to

Declaration

public int TicketId

Field Value

Type	Description
Int32

TopicId

The reference to the associated chat topic.

Declaration

public int TopicId

Field Value

Type	Description
Int32

TransferTo

The ejuser that has a pending transfer of the chat session

Declaration

public int TransferTo

Field Value

Type	Description
Int32

UserId

The reference to the associated user.

Declaration

public int UserId

Field Value

Type	Description
Int32

WhenEnded

When the session was ended.

Declaration

public DateTime WhenEnded

Field Value

Type	Description
DateTime

WhenRequested

When the session was requested by the customer.

Declaration

public DateTime WhenRequested

Field Value

Type	Description
DateTime

WhenStarted

When the session was accepted by a user.

Declaration

public DateTime WhenStarted

Field Value

Type	Description
DateTime

Extension Methods

EnumUtil.MapEnums<From, To>(From)

ObjectExtensions.AssignByReflection<T>(T, T)

ObjectExtensions.GraphCopy<T>(T)

ChatSessionRecordDataExtensions.ToInsert(ChatSessionRecordData)

Converters.MapEnums<From, To>(From)