Class EjMessageRow

This table contains the messages listed under tickets.
Row Object for table 'ej_message'. Row objects correspond directly to database tables, and one instance of a row object represents one row in the corresponding table in the database.

Inheritance

System.Object

SqlCommand

PrivateSave

TableRowBase

EjMessageRow

Implements

Inherited Members

TableRowBase._saveOwner

TableRowBase._sentries

TableRowBase._relatedNestedPersistMembers

TableRowBase._isSaving

TableRowBase._sqlType

TableRowBase.InternalSetValue(Int32, Object)

TableRowBase.InternalSetValue(SoField, Object)

TableRowBase.GetFieldValue(FieldInfo)

TableRowBase.GetKnownFields()

TableRowBase.ISoDataLookup.GetPersistedFieldValue(FieldInfo)

TableRowBase.ISoDataLookup.IsPersistedFieldValueKnown(FieldInfo)

TableRowBase.IsGhostField(FieldInfo)

TableRowBase.RowLoad()

TableRowBase.RowLoad(ITableRowLoadHandler)

TableRowBase.OnLoaded(IdxBase)

TableRowBase.Load(IdxBase, SoDataReader)

TableRowBase.Load(SoDataReader, TableInfo)

TableRowBase.SetDefaults()

TableRowBase.SetDefaults(DashboardTileDefinitionRow, String)

TableRowBase.SetSaveOwner(INestedPersist)

TableRowBase.Save()

TableRowBase.Delete()

TableRowBase.add_OnElementSaved(OnSaved)

TableRowBase.remove_OnElementSaved(OnSaved)

TableRowBase.add_OnElementIdUpdate(OnIdUpdate)

TableRowBase.remove_OnElementIdUpdate(OnIdUpdate)

TableRowBase.Validate()

TableRowBase.SetDirty(Int32, Object, Object)

TableRowBase.INestedPersist.OnPreIdUpdate()

TableRowBase.INestedPersist.OnPrimaryKeyRequest(PKContainer)

TableRowBase.INestedPersist.OnPrimaryKeyUpdate(PKContainer)

TableRowBase.INestedPersist.OnIdUpdate()

TableRowBase.INestedPersist.OnSave(BatchSave)

TableRowBase.INestedPersist.OnSaved(Boolean)

TableRowBase.OnPreIdUpdate()

TableRowBase.OnPrimaryKeyRequest(PKContainer)

TableRowBase.OnPrimaryKeyUpdate(PKContainer)

TableRowBase.OnIdUpdate()

TableRowBase.BeginIgnoreSentryCheck()

TableRowBase.EndIgnoreSentryCheck()

TableRowBase.GetRelatedNestedPersist()

TableRowBase.Item[Int32]

TableRowBase.Item[SoField]

TableRowBase.Sentries

TableRowBase.ForeignKeyHelper

TableRowBase.IsDeleted

TableRowBase.IsSaving

TableRowBase.SqlType

TableRowBase.IsSentryIgnored

TableRowBase.IsMarkedForDelete

TableRowBase.OnElementSaved

TableRowBase.OnElementIdUpdate

PrivateSave.GetTableInfos()

PrivateSave.add_OnUpdateField(UpdateField)

PrivateSave.remove_OnUpdateField(UpdateField)

PrivateSave.CloneToBasicUpdatingQuery()

PrivateSave.SetTicketLogAction(TicketLogAction, String)

PrivateSave.DoNotWriteTraveltransactionLog

PrivateSave.OnUpdateField

SqlCommand.Origin

SqlCommand.AdditionalInfo

SqlCommand.AddIgnoreAutoSentryTableInfo(TableInfo)

SqlCommand.AddIgnoreAutoSentryTableInfo(IEnumerable<TableInfo>)

SqlCommand.RemoveIgnoreAutoSentryTableInfo(TableInfo)

SqlCommand.ClearIgnoreAutoSentryTableInfos()

SqlCommand.IsAutoSentryIgnoredOnTableInfo(TableInfo)

SqlCommand.GetPrivateSaves()

SqlCommand.GetInserts()

SqlCommand.GetUpdates()

SqlCommand.GetDeletes()

SqlCommand.GetSelect()

SqlCommand.AutoSentryIgnoredTables

Namespace: SuperOffice.CRM.Rows

Assembly: SoDataBase.dll

Syntax

public class EjMessageRow : TableRowBase, INestedPersist, ISoDataLookup, ISentryIgnorable, ISoItem, IExtraFieldsHelper

Remarks

Row objects can be created in several ways.

Use the static CreateNew() method to create a new, empty object. After populating it with values, you call the method and a corresponding row in the database is created, and the objects' primary key field updated. This is the preferred way to insert new rows into the database.
You can create a (nested) EjMessageRow EjMessageRow.CustomSearch object to obtain a query pre-populated with the correct tableinfo and return fields. This query can be modified with restrictions, etc. Then, use the static GetFromCustomSearch(EjMessageRow.CustomSearch) method to apply the query to the database and obtain the result as a Row object. This is how you select existing rows from the database when you have a query that does not correspond to any of the existing database indexes.
For each unique index defined for the table, there is a corresponding GetFromIdx method to make retrieving data via the indexes easy. Note that if you try to fetch a row that does not exist (for instance, by using the primary key index and specifying a primary key that does not exist in the database), you will get a Row object with the and properties set to true. Such a Row object is called a 'ghost' and cannot be updated, saved or deleted. You can also get a ghost if the row does exist in the database, but the Sentry system denies Select rights to the row.
Finally, if you have an SoDataReader that contains ALL the fields of the table, and you have the EjMessageTableInfo instance used in the query behind the reader, you can use the static GetFromReader(SoDataReader, EjMessageTableInfo) method to create a new row object from the reader and the table info. This is useful when you have a larger, more complex query, for instance one that joins a number of tables, and you wish to use Row objects to process the result set. If your result set corresponds to an entity, consider using the corresponding Entity layer object instead, since entities automatically handle ID allocation and mapping, rights, and other higher-level aspects.

Non-unique indexes are handled through the EjMessageRows collection, which has nested classes and GetFromIdx methods for each non-unique index. Similarly, there is a GetFromReader(SoDataReader, EjMessageTableInfo) method to retrieve the results of queries that return more than one row.

Unique indexes on table EjMessage are:

Index fields	Nested index class name

Constructors

EjMessageRow(EjMessageRow.EjMessageRowIdxBase)

Constructor for the class taking an index as argument. This table contains the messages listed under tickets.

Declaration

protected EjMessageRow(EjMessageRow.EjMessageRowIdxBase idx)

Parameters

Type	Name	Description
SuperOffice.CRM.Rows.EjMessageRow.EjMessageRowIdxBase	idx	The index representing a SELECT command to the database.

Fields

_currentAuthor

Current value, see property Author.

Declaration

protected string _currentAuthor

Field Value

Type	Description
System.String

_currentBadge

Current value, see property Badge.

Declaration

protected BadgeType _currentBadge

Field Value

Type	Description
BadgeType

_currentBody

Current value, see property Body.

Declaration

protected string _currentBody

Field Value

Type	Description
System.String

_currentBodyAttachment

Current value, see property BodyAttachment.

Declaration

protected int _currentBodyAttachment

Field Value

Type	Description
System.Int32

_currentChangedAt

Current value, see property ChangedAt.

Declaration

protected DateTime _currentChangedAt

Field Value

Type	Description
System.DateTime

_currentChangedBy

Current value, see property ChangedBy.

Declaration

protected int _currentChangedBy

Field Value

Type	Description
System.Int32

_currentCreatedAt

Current value, see property CreatedAt.

Declaration

protected DateTime _currentCreatedAt

Field Value

Type	Description
System.DateTime

_currentCreatedBy

Current value, see property CreatedBy.

Declaration

protected int _currentCreatedBy

Field Value

Type	Description
System.Int32

_currentCustomerId

Current value, see property CustomerId.

Declaration

protected int _currentCustomerId

Field Value

Type	Description
System.Int32

_currentDebugInfo

Current value, see property DebugInfo.

Declaration

protected string _currentDebugInfo

Field Value

Type	Description
System.String

_currentEjMessageId

Current value, see property EjMessageId.

Declaration

protected int _currentEjMessageId

Field Value

Type	Description
System.Int32

_currentEmailHeader

Current value, see property EmailHeader.

Declaration

protected string _currentEmailHeader

Field Value

Type	Description
System.String

_currentHtmlBody

Current value, see property HtmlBody.

Declaration

protected string _currentHtmlBody

Field Value

Type	Description
System.String

_currentHtmlBodyAttachment

Current value, see property HtmlBodyAttachment.

Declaration

protected int _currentHtmlBodyAttachment

Field Value

Type	Description
System.Int32

_currentHtmlBodyInlineConverted

Current value, see property HtmlBodyInlineConverted.

Declaration

protected short _currentHtmlBodyInlineConverted

Field Value

Type	Description
System.Int16

_currentImportant

Current value, see property Important.

Declaration

protected short _currentImportant

Field Value

Type	Description
System.Int16

_currentInbox

Current value, see property Inbox.

Declaration

protected int _currentInbox

Field Value

Type	Description
System.Int32

_currentLanguage

Current value, see property Language.

Declaration

protected string _currentLanguage

Field Value

Type	Description
System.String

_currentMailSorter

Current value, see property MailSorter.

Declaration

protected string _currentMailSorter

Field Value

Type	Description
System.String

_currentMessageCategory

Current value, see property MessageCategory.

Declaration

protected TicketMessageCategory _currentMessageCategory

Field Value

Type	Description
TicketMessageCategory

_currentMessageId

Current value, see property MessageId.

Declaration

protected string _currentMessageId

Field Value

Type	Description
System.String

_currentSearchTitle

Current value, see property SearchTitle.

Declaration

protected string _currentSearchTitle

Field Value

Type	Description
System.String

_currentSentiment

Current value, see property Sentiment.

Declaration

protected int _currentSentiment

Field Value

Type	Description
System.Int32

_currentSentimentConfidence

Current value, see property SentimentConfidence.

Declaration

protected int _currentSentimentConfidence

Field Value

Type	Description
System.Int32

_currentSlevel

Current value, see property Slevel.

Declaration

protected TicketSecurityLevel _currentSlevel

Field Value

Type	Description
TicketSecurityLevel

_currentTicketId

Current value, see property TicketId.

Declaration

protected int _currentTicketId

Field Value

Type	Description
System.Int32

_currentTimeCharge

Current value, see property TimeCharge.

Declaration

protected int _currentTimeCharge

Field Value

Type	Description
System.Int32

_currentTimeSpent

Current value, see property TimeSpent.

Declaration

protected int _currentTimeSpent

Field Value

Type	Description
System.Int32

_currentType

Current value, see property Type.

Declaration

protected TicketMessageType _currentType

Field Value

Type	Description
TicketMessageType

_persistedAuthor

Persisted value, see property Author.

Declaration

protected string _persistedAuthor

Field Value

Type	Description
System.String

_persistedBadge

Persisted value, see property Badge.

Declaration

protected BadgeType _persistedBadge

Field Value

Type	Description
BadgeType

_persistedBody

Persisted value, see property Body.

Declaration

protected string _persistedBody

Field Value

Type	Description
System.String

_persistedBodyAttachment

Persisted value, see property BodyAttachment.

Declaration

protected int _persistedBodyAttachment

Field Value

Type	Description
System.Int32

_persistedChangedAt

Persisted value, see property ChangedAt.

Declaration

protected DateTime _persistedChangedAt

Field Value

Type	Description
System.DateTime

_persistedChangedBy

Persisted value, see property ChangedBy.

Declaration

protected int _persistedChangedBy

Field Value

Type	Description
System.Int32

_persistedCreatedAt

Persisted value, see property CreatedAt.

Declaration

protected DateTime _persistedCreatedAt

Field Value

Type	Description
System.DateTime

_persistedCreatedBy

Persisted value, see property CreatedBy.

Declaration

protected int _persistedCreatedBy

Field Value

Type	Description
System.Int32

_persistedCustomerId

Persisted value, see property CustomerId.

Declaration

protected int _persistedCustomerId

Field Value

Type	Description
System.Int32

_persistedDebugInfo

Persisted value, see property DebugInfo.

Declaration

protected string _persistedDebugInfo

Field Value

Type	Description
System.String

_persistedEjMessageId

Persisted value, see property EjMessageId.

Declaration

protected int _persistedEjMessageId

Field Value

Type	Description
System.Int32

_persistedEmailHeader

Persisted value, see property EmailHeader.

Declaration

protected string _persistedEmailHeader

Field Value

Type	Description
System.String

_persistedHtmlBody

Persisted value, see property HtmlBody.

Declaration

protected string _persistedHtmlBody

Field Value

Type	Description
System.String

_persistedHtmlBodyAttachment

Persisted value, see property HtmlBodyAttachment.

Declaration

protected int _persistedHtmlBodyAttachment

Field Value

Type	Description
System.Int32

_persistedHtmlBodyInlineConverted

Persisted value, see property HtmlBodyInlineConverted.

Declaration

protected short _persistedHtmlBodyInlineConverted

Field Value

Type	Description
System.Int16

_persistedImportant

Persisted value, see property Important.

Declaration

protected short _persistedImportant

Field Value

Type	Description
System.Int16

_persistedInbox

Persisted value, see property Inbox.

Declaration

protected int _persistedInbox

Field Value

Type	Description
System.Int32

_persistedLanguage

Persisted value, see property Language.

Declaration

protected string _persistedLanguage

Field Value

Type	Description
System.String

_persistedMailSorter

Persisted value, see property MailSorter.

Declaration

protected string _persistedMailSorter

Field Value

Type	Description
System.String

_persistedMessageCategory

Persisted value, see property MessageCategory.

Declaration

protected TicketMessageCategory _persistedMessageCategory

Field Value

Type	Description
TicketMessageCategory

_persistedMessageId

Persisted value, see property MessageId.

Declaration

protected string _persistedMessageId

Field Value

Type	Description
System.String

_persistedSearchTitle

Persisted value, see property SearchTitle.

Declaration

protected string _persistedSearchTitle

Field Value

Type	Description
System.String

_persistedSentiment

Persisted value, see property Sentiment.

Declaration

protected int _persistedSentiment

Field Value

Type	Description
System.Int32

_persistedSentimentConfidence

Persisted value, see property SentimentConfidence.

Declaration

protected int _persistedSentimentConfidence

Field Value

Type	Description
System.Int32

_persistedSlevel

Persisted value, see property Slevel.

Declaration

protected TicketSecurityLevel _persistedSlevel

Field Value

Type	Description
TicketSecurityLevel

_persistedTicketId

Persisted value, see property TicketId.

Declaration

protected int _persistedTicketId

Field Value

Type	Description
System.Int32

_persistedTimeCharge

Persisted value, see property TimeCharge.

Declaration

protected int _persistedTimeCharge

Field Value

Type	Description
System.Int32

_persistedTimeSpent

Persisted value, see property TimeSpent.

Declaration

protected int _persistedTimeSpent

Field Value

Type	Description
System.Int32

_persistedType

Persisted value, see property Type.

Declaration

protected TicketMessageType _persistedType

Field Value

Type	Description
TicketMessageType

Properties

Author

.NET type: string. A string representing the author of the message. Could be a user's name, or a persons email address.

Declaration

public virtual string Author { get; set; }

Property Value

Type	Description
System.String

Remarks

Original type in dictionary: String[256].

You need to have Read access to get the value of this field. If you do not have access, you will get a blank value (string.Empty)

You need to have Write access to set this field to a new value (Sentry will throw exception otherwise)

Setting this field to a new value will not affect the Sentry calculations and your rights

Exceptions

Type	Condition
SoSentryException	Thrown if the set method is accessed without having the Write access right to the field

Badge

.NET type: BadgeType. Badge to explicitly determine how a message was generated

Declaration

public virtual BadgeType Badge { get; set; }

Property Value

Type	Description
BadgeType

Remarks

Original type in dictionary: Enum.

Setting this field to a new value will not affect the Sentry calculations and your rights

This field is not protected by the Sentry system, and can always be read

This field is not protected by the Sentry system, and can be written to unless other restrictions prevent it

Body

.NET type: string. The textbody for the message.

Declaration

public virtual string Body { get; set; }

Property Value

Type	Description
System.String

Remarks

Original type in dictionary: Clob.

You need to have Read access to get the value of this field. If you do not have access, you will get a blank value (string.Empty)

You need to have Write access to set this field to a new value (Sentry will throw exception otherwise)

Setting this field to a new value will not affect the Sentry calculations and your rights

Exceptions

Type	Condition
SoSentryException	Thrown if the set method is accessed without having the Write access right to the field

BodyAttachment

.NET type: int. If the body is too long for the database, it's stored in this attachment instead.

Declaration

public virtual int BodyAttachment { get; set; }

Property Value

Type	Description
System.Int32

Remarks

Original type in dictionary: FK.

You need to have Read access to get the value of this field. If you do not have access, you will get a blank value (0)

You need to have Write access to set this field to a new value (Sentry will throw exception otherwise)

Setting this field to a new value will not affect the Sentry calculations and your rights

Exceptions

Type	Condition
SoSentryException	Thrown if the set method is accessed without having the Write access right to the field

ChangedAt

.NET type: DateTime. When the message was changed.

Declaration

public virtual DateTime ChangedAt { get; set; }

Property Value

Type	Description
System.DateTime

Remarks

Original type in dictionary: DateTime.

Setting this field to a new value will not affect the Sentry calculations and your rights

This field is not protected by the Sentry system, and can always be read

This field is not protected by the Sentry system, and can be written to unless other restrictions prevent it

ChangedBy

.NET type: int. The id of the user who changed the message.

Declaration

public virtual int ChangedBy { get; set; }

Property Value

Type	Description
System.Int32

Remarks

Original type in dictionary: FK.

Setting this field to a new value will not affect the Sentry calculations and your rights

This field is not protected by the Sentry system, and can always be read

This field is not protected by the Sentry system, and can be written to unless other restrictions prevent it

CreatedAt

.NET type: DateTime. When the message was posted.

Declaration

public virtual DateTime CreatedAt { get; set; }

Property Value

Type	Description
System.DateTime

Remarks

Original type in dictionary: DateTime.

You need to have Read access to get the value of this field. If you do not have access, you will get a blank value (DateTime.MinValue)

You need to have Write access to set this field to a new value (Sentry will throw exception otherwise)

Setting this field to a new value will not affect the Sentry calculations and your rights

Exceptions

Type	Condition
SoSentryException	Thrown if the set method is accessed without having the Write access right to the field

CreatedBy

.NET type: int. The id of the user who posted the message. The value 1 (system user) for externally posted messages.

Declaration

public virtual int CreatedBy { get; set; }

Property Value

Type	Description
System.Int32

Remarks

Original type in dictionary: FK.

You need to have Read access to get the value of this field. If you do not have access, you will get a blank value (0)

You need to have Write access to set this field to a new value (Sentry will throw exception otherwise)

Setting this field to a new value will not affect the Sentry calculations and your rights

Exceptions

Type	Condition
SoSentryException	Thrown if the set method is accessed without having the Write access right to the field

CustomerId

.NET type: int. If the message was created by email or from the customer center, this field will point to that customer. -1 if the message was created by an user

Declaration

public virtual int CustomerId { get; set; }

Property Value

Type	Description
System.Int32

Remarks

Original type in dictionary: FK.

You need to have Read access to get the value of this field. If you do not have access, you will get a blank value (0)

You need to have Write access to set this field to a new value (Sentry will throw exception otherwise)

Setting this field to a new value will not affect the Sentry calculations and your rights

Exceptions

Type	Condition
SoSentryException	Thrown if the set method is accessed without having the Write access right to the field

DebugInfo

.NET type: string. The debug info for the message.

Declaration

public virtual string DebugInfo { get; set; }

Property Value

Type	Description
System.String

Remarks

Original type in dictionary: Clob.

You need to have Read access to get the value of this field. If you do not have access, you will get a blank value (string.Empty)

You need to have Write access to set this field to a new value (Sentry will throw exception otherwise)

Setting this field to a new value will not affect the Sentry calculations and your rights

Exceptions

Type	Condition
SoSentryException	Thrown if the set method is accessed without having the Write access right to the field

EjMessageId

.NET type: int. The primary key (auto-incremented)

Declaration

public virtual int EjMessageId { get; }

Property Value

Type	Description
System.Int32

Remarks

Original type in dictionary: PK.

This field is the primary key and can only be read, never written.

This field is not protected by the Sentry system, and can always be read

EjMessageTableInfo

Get the EjMessageTableInfo object associated with the row.

Declaration

public EjMessageTableInfo EjMessageTableInfo { get; }

Property Value

Type	Description
EjMessageTableInfo

EmailHeader

.NET type: string. The email header is saved in this field as raw text

Declaration

public virtual string EmailHeader { get; set; }

Property Value

Type	Description
System.String

Remarks

Original type in dictionary: Clob.

You need to have Read access to get the value of this field. If you do not have access, you will get a blank value (string.Empty)

You need to have Write access to set this field to a new value (Sentry will throw exception otherwise)

Setting this field to a new value will not affect the Sentry calculations and your rights

Exceptions

Type	Condition
SoSentryException	Thrown if the set method is accessed without having the Write access right to the field

HtmlBody

.NET type: string. The html body for the message (if any).

Declaration

public virtual string HtmlBody { get; set; }

Property Value

Type	Description
System.String

Remarks

Original type in dictionary: Clob.

You need to have Read access to get the value of this field. If you do not have access, you will get a blank value (string.Empty)

You need to have Write access to set this field to a new value (Sentry will throw exception otherwise)

Setting this field to a new value will not affect the Sentry calculations and your rights

Exceptions

Type	Condition
SoSentryException	Thrown if the set method is accessed without having the Write access right to the field

HtmlBodyAttachment

.NET type: int. If the htmlbody is too long for the database, it's stored in this attachment instead.

Declaration

public virtual int HtmlBodyAttachment { get; set; }

Property Value

Type	Description
System.Int32

Remarks

Original type in dictionary: FK.

You need to have Read access to get the value of this field. If you do not have access, you will get a blank value (0)

You need to have Write access to set this field to a new value (Sentry will throw exception otherwise)

Setting this field to a new value will not affect the Sentry calculations and your rights

Exceptions

Type	Condition
SoSentryException	Thrown if the set method is accessed without having the Write access right to the field

HtmlBodyInlineConverted

.NET type: short. True if the html_body has converted inline image links.

Declaration

public virtual short HtmlBodyInlineConverted { get; set; }

Property Value

Type	Description
System.Int16

Remarks

Original type in dictionary: Bool.

You need to have Read access to get the value of this field. If you do not have access, you will get a blank value ((Int16)0)

You need to have Write access to set this field to a new value (Sentry will throw exception otherwise)

Setting this field to a new value will not affect the Sentry calculations and your rights

Exceptions

Type	Condition
SoSentryException	Thrown if the set method is accessed without having the Write access right to the field

Important

.NET type: short. If this message is important or not.

Declaration

public virtual short Important { get; set; }

Property Value

Type	Description
System.Int16

Remarks

Original type in dictionary: Bool.

Setting this field to a new value will not affect the Sentry calculations and your rights

This field is not protected by the Sentry system, and can always be read

This field is not protected by the Sentry system, and can be written to unless other restrictions prevent it

Inbox

.NET type: int. The id of the inbox entry which created this message. Note: inbox entries are regularily deleted.

Declaration

public virtual int Inbox { get; set; }

Property Value

Type	Description
System.Int32

Remarks

Original type in dictionary: FK.

You need to have Read access to get the value of this field. If you do not have access, you will get a blank value (0)

You need to have Write access to set this field to a new value (Sentry will throw exception otherwise)

Setting this field to a new value will not affect the Sentry calculations and your rights

Exceptions

Type	Condition
SoSentryException	Thrown if the set method is accessed without having the Write access right to the field

InnerFieldValuePairs

The values of all the fields in the row.
The first field is the primary key.
The index of the value corresponds to the name of the field returned from the Fields property.

Declaration

protected override ArgumentParameterCollection InnerFieldValuePairs { get; }

Property Value

Type	Description
ArgumentParameterCollection

Overrides

PrivateSave.InnerFieldValuePairs

InnerPrimaryKey

The primary key needed to decide which specific row to alter with the current sql-command.

Declaration

protected override FieldInfo InnerPrimaryKey { get; }

Property Value

Type	Description
FieldInfo

Overrides

PrivateSave.InnerPrimaryKey

InnerPrimaryKeyValue

The actual value the primary key must have.

Declaration

protected override Parameter InnerPrimaryKeyValue { get; }

Property Value

Type	Description
Parameter

Overrides

PrivateSave.InnerPrimaryKeyValue

IsDirty

Is the row dirty, e.g. been modified since the last time it was saved to the database.

Declaration

public override bool IsDirty { get; }

Property Value

Type	Description
System.Boolean

Overrides

TableRowBase.IsDirty

IsNew

Is this object new, meaning that it does not exist in the database.

Declaration

public override bool IsNew { get; }

Property Value

Type	Description
System.Boolean

Overrides

TableRowBase.IsNew

Item[String]

Get or set a value based on the name of the field.

Declaration

public override object this[string fieldName] { get; set; }

Parameters

Type	Name	Description
System.String	fieldName	Name of the field in the database

Property Value

Type	Description
System.Object	Value of the field.

Overrides

TableRowBase.Item[String]

Exceptions

Type	Condition
ArgumentException	Thrown if the field is not known.

Language

.NET type: string. The language this message is in, based on some kind of analysis

Declaration

public virtual string Language { get; set; }

Property Value

Type	Description
System.String

Remarks

Original type in dictionary: String[11].

Setting this field to a new value will not affect the Sentry calculations and your rights

This field is not protected by the Sentry system, and can always be read

This field is not protected by the Sentry system, and can be written to unless other restrictions prevent it

MailSorter

.NET type: string. The name of the mail sorter used when the email was imported. Note: We must use name instead of id since the id's change every time one changes the mail sorter. :-0

Declaration

public virtual string MailSorter { get; set; }

Property Value

Type	Description
System.String

Remarks

Original type in dictionary: String[256].

You need to have Read access to get the value of this field. If you do not have access, you will get a blank value (string.Empty)

You need to have Write access to set this field to a new value (Sentry will throw exception otherwise)

Setting this field to a new value will not affect the Sentry calculations and your rights

Exceptions

Type	Condition
SoSentryException	Thrown if the set method is accessed without having the Write access right to the field

MessageCategory

.NET type: TicketMessageCategory. Defines what kind of message this is.

Declaration

public virtual TicketMessageCategory MessageCategory { get; set; }

Property Value

Type	Description
TicketMessageCategory

Remarks

Original type in dictionary: Enum.

Setting this field to a new value will reset the Sentry and recalculate your rights based on the new value

You need to have Read access to get the value of this field. If you do not have access, you will get a blank value ((short)0)

You need to have Write access to set this field to a new value (Sentry will throw exception otherwise)

Exceptions

Type	Condition
SoSentryException	Thrown if the set method is accessed without having the Write access right to the field

MessageId

.NET type: string. The Message-Id header value from the email. Used for threading, i.e. connecting messages to existing tickets.

Declaration

public virtual string MessageId { get; set; }

Property Value

Type	Description
System.String

Remarks

Original type in dictionary: String[851].

You need to have Read access to get the value of this field. If you do not have access, you will get a blank value (string.Empty)

You need to have Write access to set this field to a new value (Sentry will throw exception otherwise)

Setting this field to a new value will not affect the Sentry calculations and your rights

Exceptions

Type	Condition
SoSentryException	Thrown if the set method is accessed without having the Write access right to the field

SearchTitle

.NET type: string. A copy of the title of the ticket, for search optimisation and simpler reporting.

Declaration

public virtual string SearchTitle { get; set; }

Property Value

Type	Description
System.String

Remarks

Original type in dictionary: String[256].

You need to have Read access to get the value of this field. If you do not have access, you will get a blank value (string.Empty)

You need to have Write access to set this field to a new value (Sentry will throw exception otherwise)

Setting this field to a new value will not affect the Sentry calculations and your rights

Exceptions

Type	Condition
SoSentryException	Thrown if the set method is accessed without having the Write access right to the field

Sentiment

.NET type: int. Sentiment index, 100 = completely happy; -100 = suicidally unhappy; 0 = no idea

Declaration

public virtual int Sentiment { get; set; }

Property Value

Type	Description
System.Int32

Remarks

Original type in dictionary: Int.

Setting this field to a new value will not affect the Sentry calculations and your rights

This field is not protected by the Sentry system, and can always be read

This field is not protected by the Sentry system, and can be written to unless other restrictions prevent it

SentimentConfidence

.NET type: int. Confidence of sentiment index, 0 = no idea, 100 = completely sure

Declaration

public virtual int SentimentConfidence { get; set; }

Property Value

Type	Description
System.Int32

Remarks

Original type in dictionary: Int.

Setting this field to a new value will not affect the Sentry calculations and your rights

This field is not protected by the Sentry system, and can always be read

This field is not protected by the Sentry system, and can be written to unless other restrictions prevent it

Slevel

.NET type: TicketSecurityLevel. The securitylevel of the message.

Declaration

public virtual TicketSecurityLevel Slevel { get; set; }

Property Value

Type	Description
TicketSecurityLevel

Remarks

Original type in dictionary: Enum.

You need to have Read access to get the value of this field. If you do not have access, you will get a blank value ((short)0)

You need to have Write access to set this field to a new value (Sentry will throw exception otherwise)

Setting this field to a new value will not affect the Sentry calculations and your rights

Exceptions

Type	Condition
SoSentryException	Thrown if the set method is accessed without having the Write access right to the field

TableInfo

Get the TableInfo for the table.

Declaration

public override TableInfo TableInfo { get; }

Property Value

Type	Description
TableInfo	The TableInfo for the table.

Overrides

TableRowBase.TableInfo

TicketId

.NET type: int. The ticket this message is a child of.

Declaration

public virtual int TicketId { get; set; }

Property Value

Type	Description
System.Int32

Remarks

Original type in dictionary: FK.

Setting this field to a new value will reset the Sentry and recalculate your rights based on the new value

You need to have Read access to get the value of this field. If you do not have access, you will get a blank value (0)

You need to have Write access to set this field to a new value (Sentry will throw exception otherwise)

Exceptions

Type	Condition
SoSentryException	Thrown if the set method is accessed without having the Write access right to the field

TimeCharge

.NET type: int. The amount of time (minutes) which should be invoiced for this message.

Declaration

public virtual int TimeCharge { get; set; }

Property Value

Type	Description
System.Int32

Remarks

Original type in dictionary: Int.

You need to have Read access to get the value of this field. If you do not have access, you will get a blank value (0)

You need to have Write access to set this field to a new value (Sentry will throw exception otherwise)

Setting this field to a new value will not affect the Sentry calculations and your rights

Exceptions

Type	Condition
SoSentryException	Thrown if the set method is accessed without having the Write access right to the field

TimeSpent

.NET type: int. The time spent (minutes) for this message.

Declaration

public virtual int TimeSpent { get; set; }

Property Value

Type	Description
System.Int32

Remarks

Original type in dictionary: Int.

You need to have Read access to get the value of this field. If you do not have access, you will get a blank value (0)

You need to have Write access to set this field to a new value (Sentry will throw exception otherwise)

Setting this field to a new value will not affect the Sentry calculations and your rights

Exceptions

Type	Condition
SoSentryException	Thrown if the set method is accessed without having the Write access right to the field

Type

.NET type: TicketMessageType. The type of the message (plaintext/html).

Declaration

public virtual TicketMessageType Type { get; set; }

Property Value

Type	Description
TicketMessageType

Remarks

Original type in dictionary: Enum.

You need to have Read access to get the value of this field. If you do not have access, you will get a blank value ((short)0)

You need to have Write access to set this field to a new value (Sentry will throw exception otherwise)

Setting this field to a new value will not affect the Sentry calculations and your rights

Exceptions

Type	Condition
SoSentryException	Thrown if the set method is accessed without having the Write access right to the field

Methods

CreateNew()

Create a new instance of the EjMessageRow object. This table contains the messages listed under tickets.

Declaration

public static EjMessageRow CreateNew()

Returns

Type	Description
EjMessageRow	A new instance of the EjMessageRow object.

GetExtraFieldsHelper()

Declaration

public ExtraFieldsHelper GetExtraFieldsHelper()

Returns

Type	Description
ExtraFieldsHelper

GetFromCustomSearch(EjMessageRow.CustomSearch)

Create a new instance of the EjMessageRow object, and populate it with data from a custom search. If the search returns no results, an object with IsNew will be returned; if the result contains one row, an object representing that row will be returned. If the result contains more than one row, the first row will be used and the rest discarded (there is no way of detecting this situation).

Declaration

public static EjMessageRow GetFromCustomSearch(EjMessageRow.CustomSearch query)

Parameters

Type	Name	Description
EjMessageRow.CustomSearch	query	The custom search to execute against the database

Returns

Type	Description
EjMessageRow	A new instance of the EjMessageRow object, reflecting the result of the query.

GetFromIdxEjMessageId(Int32)

Create a new instance of the EjMessageRow object, by querying the database table via the index 'IDXEj_messageId'. This method is intended to make it easy to use efficient queries that match a database index.

Declaration

public static EjMessageRow GetFromIdxEjMessageId(int ejMessageId)

Parameters

Type	Name	Description
System.Int32	ejMessageId

Returns

Type	Description
EjMessageRow	Row object that represents the result of the search. IsNew will be true if the query did not match any row in the table

Remarks

This method represents one of the unique indexes on the EjMessage table. Non-unique indexes have corresponding inner classes and methods in the EjMessageRows collection, since they may return more than one row.

GetFromReader(SoDataReader, EjMessageTableInfo)

Create a new instance of the EjMessageRow object, and populate it with data from a reader/tableinfo. If the reader has DBNull as the current value of the primary key field, an unpopulated object with IsNew == true will be returned. If any fields are missing or one of the non-primary key fields is DBNull, an exception will be thrown. This table contains the messages listed under tickets.

Declaration

public static EjMessageRow GetFromReader(SoDataReader reader, EjMessageTableInfo tableInfo)

Parameters

Type	Name	Description
SoDataReader	reader	SoDataReader positioned to a valid database row.
EjMessageTableInfo	tableInfo	EjMessageTableInfo instance used in the query that is the source of the reader. The fields used from the reader will be those owned by this tableinfo object.

Returns

Type	Description
EjMessageRow	A new instance of the EjMessageRow object.

GetPersistedFieldValue(FieldInfo)

Get the persisted value of a field.

Declaration

public override object GetPersistedFieldValue(FieldInfo field)

Parameters

Type	Name	Description
FieldInfo	field	Specification of a field

Returns

Type	Description
System.Object	Field value, such as an int, DateTime, string ... Null can be returned if the value is not known.

Overrides

PrivateSave.GetPersistedFieldValue(FieldInfo)

Exceptions

Type	Condition
ArgumentException	Thrown if the field is not known.

InternalSetValue(String, Object)

Declaration

protected override void InternalSetValue(string fieldName, object value)

Parameters

Type	Name	Description
System.String	fieldName
System.Object	value

Overrides

TableRowBase.InternalSetValue(String, Object)

IsPersistedFieldValueKnown(FieldInfo)

Check if the persisted value for a field is known.

Declaration

public override bool IsPersistedFieldValueKnown(FieldInfo field)

Parameters

Type	Name	Description
FieldInfo	field	Specification of a field

Returns

Type	Description
System.Boolean	True if the value is known and sentry permits read.

Overrides

PrivateSave.IsPersistedFieldValueKnown(FieldInfo)

OnLoad(SoDataReader, TableInfo)

Fill the object with data returned from the database.

Declaration

protected override void OnLoad(SoDataReader reader, TableInfo tableInfo)

Parameters

Type	Name	Description
SoDataReader	reader	Object holding the data returned from the database.
TableInfo	tableInfo	The TableInfo used for the SELECT statement.

Overrides

TableRowBase.OnLoad(SoDataReader, TableInfo)

OnSave(BatchSave)

Add the object to the BatchSave list if it needs saving.

Declaration

protected override void OnSave(BatchSave batchSave)

Parameters

Type	Name	Description
BatchSave	batchSave	Collection of objects to be saved within the transaction.

Overrides

TableRowBase.OnSave(BatchSave)

Remarks

Classes overriding this method should call it.

OnSaved(Boolean)

Method called after the save operation has been performed.

Declaration

protected override void OnSaved(bool bSucceeded)

Parameters

Type	Name	Description
System.Boolean	bSucceeded	True if the save operation succeeded (e.g. transaction committed), or false if the save operation failed (e.g. transaction rolled back)

Overrides

TableRowBase.OnSaved(Boolean)

Reset()

Reset the changes made on the object.

Declaration

protected override void Reset()

Overrides

TableRowBase.Reset()

Remarks

If the row is not persisted to the database (e.g. IsNew is true), all the values will be reset. If the row has been persisted to or loaded from the database, the properties will be set to those of the last persisted or loaded values.

SetDefaults(DefaulterStrategy)

Set default values for the row.

Declaration

public override void SetDefaults(DefaulterStrategy strategy)

Parameters

Type	Name	Description
DefaulterStrategy	strategy	Strategy used when applying default values; values depend on where we are in the Create/Fetch/Populate/Save cycle

Overrides

TableRowBase.SetDefaults(DefaulterStrategy)

SetPrimaryKey(Int32)

Set the primary key for the row.

Declaration

protected override void SetPrimaryKey(int primaryKey)

Parameters

Type	Name	Description
System.Int32	primaryKey	The new primary key for the row.

Overrides

TableRowBase.SetPrimaryKey(Int32)

SetRowAsNew()

Declaration

public override void SetRowAsNew()

Overrides

TableRowBase.SetRowAsNew()

ToString()

ToString method intended for debugging, returns a string that displays the object type, new/dirty status, primary key and the string fields

Declaration

public override string ToString()

Returns

Type	Description
System.String

Validate(RowValidator)

Validate this row.

Declaration

public override void Validate(RowValidator rowValidator)

Parameters

Type	Name	Description
RowValidator	rowValidator	RowValidator for inserting the result of the validation

Overrides

TableRowBase.Validate(RowValidator)

Implements

INestedPersist

ISoDataLookup

ISentryIgnorable

ISoItem

IExtraFieldsHelper

Extension Methods

EnumUtil.MapEnums<From, To>(From)

QueryExectionExtensions.ExecuteReader(SqlCommand, Boolean)

QueryExectionExtensions.ExecuteScalar<T>(SqlCommand)

QueryExectionExtensions.ExecuteNonQuery(SqlCommand)

EjMessageRecordDataExtensions.ToRecordData(EjMessageRow)

Converters.MapEnums<From, To>(From)