Class TicketPriorityRecordData
POCO (Plain Old CLR Object) class that can be used to hold data corresponding to a row from the ticket_priority table.
Inherited Members
Namespace: SuperOffice.CRM.Rows
Assembly: SoDataBase.dll
Syntax
public class TicketPriorityRecordData
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
Constructors
TicketPriorityRecordData()
POCO (Plain Old CLR Object) class that can be used to hold data corresponding to a row from the ticket_priority table.
Declaration
public TicketPriorityRecordData()
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
Fields
ChangedOwner
This field indicates what to do with the escalation chain when the request changes owner (manually)
Declaration
public TicketPriorityEscalateEvent ChangedOwner
Field Value
| Type | Description |
|---|---|
| TicketPriorityEscalateEvent |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
Deadline
Deadline to add if escalated (minutes)
Declaration
public int Deadline
Field Value
| Type | Description |
|---|---|
| int |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
Flags
A bitmask of flags.
Declaration
public TicketPriorityFlags Flags
Field Value
| Type | Description |
|---|---|
| TicketPriorityFlags |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
FriStart
The work hour start for Fridays. Note that only the time part of the DateTime is used
Declaration
public DateTime FriStart
Field Value
| Type | Description |
|---|---|
| DateTime |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
FriStop
The work hour stop for Fridays. Note that only the time part of the DateTime is used
Declaration
public DateTime FriStop
Field Value
| Type | Description |
|---|---|
| DateTime |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
MonStart
The work hour start for Mondays. Note that only the time part of the DateTime is used
Declaration
public DateTime MonStart
Field Value
| Type | Description |
|---|---|
| DateTime |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
MonStop
The work hour start for Mondays. Note that only the time part of the DateTime is used
Declaration
public DateTime MonStop
Field Value
| Type | Description |
|---|---|
| DateTime |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
Name
The name of the priority.
Declaration
public string Name
Field Value
| Type | Description |
|---|---|
| string |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
NonDates
A comma separated list of dates (dd/mm) which should be excluded from the timeframe.
Declaration
public string NonDates
Field Value
| Type | Description |
|---|---|
| string |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
SatStart
The work hour start for Saturdays. Note that only the time part of the DateTime is used
Declaration
public DateTime SatStart
Field Value
| Type | Description |
|---|---|
| DateTime |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
SatStop
The work hour stop for Saturdays. Note that only the time part of the DateTime is used
Declaration
public DateTime SatStop
Field Value
| Type | Description |
|---|---|
| DateTime |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
SortOrder
Indicates the sort order for this priority. 1 is first, 100 is last
Declaration
public int SortOrder
Field Value
| Type | Description |
|---|---|
| int |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
Status
The status (normal/deleted) of the priority.
Declaration
public TicketPriorityStatus Status
Field Value
| Type | Description |
|---|---|
| TicketPriorityStatus |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
SunStart
The work hour start for Sundays. Note that only the time part of the DateTime is used
Declaration
public DateTime SunStart
Field Value
| Type | Description |
|---|---|
| DateTime |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
SunStop
The work hour stop for Sundays. Note that only the time part of the DateTime is used
Declaration
public DateTime SunStop
Field Value
| Type | Description |
|---|---|
| DateTime |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
ThuStart
The work hour start for Thursdays. Note that only the time part of the DateTime is used
Declaration
public DateTime ThuStart
Field Value
| Type | Description |
|---|---|
| DateTime |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
ThuStop
The work hour stop for Thursdays. Note that only the time part of the DateTime is used
Declaration
public DateTime ThuStop
Field Value
| Type | Description |
|---|---|
| DateTime |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
TicketChangedPriority
This field indicates what to do with the escalation chain when the request is changed into this priority
Declaration
public TicketPriorityEscalateEvent TicketChangedPriority
Field Value
| Type | Description |
|---|---|
| TicketPriorityEscalateEvent |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
TicketClosed
This field indicates what to do with the escalation chain when the request is closed
Declaration
public TicketPriorityEscalateEvent TicketClosed
Field Value
| Type | Description |
|---|---|
| TicketPriorityEscalateEvent |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
TicketNew
This field indicates what to do with the escalation chain when a new request is registered
Declaration
public TicketPriorityEscalateEvent TicketNew
Field Value
| Type | Description |
|---|---|
| TicketPriorityEscalateEvent |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
TicketNewinfo
This field indicates what to do with the escalation chain when the request gets new info
Declaration
public TicketPriorityEscalateEvent TicketNewinfo
Field Value
| Type | Description |
|---|---|
| TicketPriorityEscalateEvent |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
TicketPriorityId
The primary key (auto-incremented)
Declaration
public int TicketPriorityId
Field Value
| Type | Description |
|---|---|
| int |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
TicketRead
This field indicates what to do with the escalation chain when the request is read
Declaration
public TicketPriorityEscalateEvent TicketRead
Field Value
| Type | Description |
|---|---|
| TicketPriorityEscalateEvent |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
TueStart
The work hour start for Tuesdays. Note that only the time part of the DateTime is used
Declaration
public DateTime TueStart
Field Value
| Type | Description |
|---|---|
| DateTime |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
TueStop
The work hour stop for Tuesdays. Note that only the time part of the DateTime is used
Declaration
public DateTime TueStop
Field Value
| Type | Description |
|---|---|
| DateTime |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
WedStart
The work hour start for Wednesdays. Note that only the time part of the DateTime is used
Declaration
public DateTime WedStart
Field Value
| Type | Description |
|---|---|
| DateTime |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
WedStop
The work hour stop for Wednesdays. Note that only the time part of the DateTime is used
Declaration
public DateTime WedStop
Field Value
| Type | Description |
|---|---|
| DateTime |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.