Class TicketPriorityRecordData
POCO (Plain Old CLR Object) class that can be used to hold data corresponding to a row from the ticket_priority table.
Namespace: SuperOffice.CRM.Rows
Assembly: SoDataBase.dll
Syntax
public class TicketPriorityRecordData : Object
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
Constructors
TicketPriorityRecordData()
POCO (Plain Old CLR Object) class that can be used to hold data corresponding to a row from the ticket_priority table.
Declaration
public TicketPriorityRecordData()
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
Fields
ChangedOwner
This field indicates what to do with the escalation chain when the request changes owner (manually)
Declaration
public TicketPriorityEscalateEvent ChangedOwner
Field Value
Type | Description |
---|---|
TicketPriorityEscalateEvent |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
Deadline
Deadline to add if escalated (minutes)
Declaration
public int Deadline
Field Value
Type | Description |
---|---|
Int32 |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
Flags
A bitmask of flags.
Declaration
public TicketPriorityFlags Flags
Field Value
Type | Description |
---|---|
TicketPriorityFlags |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
FriStart
The work hour start for Fridays. Note that only the time part of the DateTime is used
Declaration
public DateTime FriStart
Field Value
Type | Description |
---|---|
DateTime |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
FriStop
The work hour stop for Fridays. Note that only the time part of the DateTime is used
Declaration
public DateTime FriStop
Field Value
Type | Description |
---|---|
DateTime |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
MonStart
The work hour start for Mondays. Note that only the time part of the DateTime is used
Declaration
public DateTime MonStart
Field Value
Type | Description |
---|---|
DateTime |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
MonStop
The work hour start for Mondays. Note that only the time part of the DateTime is used
Declaration
public DateTime MonStop
Field Value
Type | Description |
---|---|
DateTime |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
Name
The name of the priority.
Declaration
public string Name
Field Value
Type | Description |
---|---|
String |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
NonDates
A comma separated list of dates (dd/mm) which should be excluded from the timeframe.
Declaration
public string NonDates
Field Value
Type | Description |
---|---|
String |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
SatStart
The work hour start for Saturdays. Note that only the time part of the DateTime is used
Declaration
public DateTime SatStart
Field Value
Type | Description |
---|---|
DateTime |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
SatStop
The work hour stop for Saturdays. Note that only the time part of the DateTime is used
Declaration
public DateTime SatStop
Field Value
Type | Description |
---|---|
DateTime |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
SortOrder
Indicates the sort order for this priority. 1 is first, 100 is last
Declaration
public int SortOrder
Field Value
Type | Description |
---|---|
Int32 |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
Status
The status (normal/deleted) of the priority.
Declaration
public TicketPriorityStatus Status
Field Value
Type | Description |
---|---|
TicketPriorityStatus |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
SunStart
The work hour start for Sundays. Note that only the time part of the DateTime is used
Declaration
public DateTime SunStart
Field Value
Type | Description |
---|---|
DateTime |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
SunStop
The work hour stop for Sundays. Note that only the time part of the DateTime is used
Declaration
public DateTime SunStop
Field Value
Type | Description |
---|---|
DateTime |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
ThuStart
The work hour start for Thursdays. Note that only the time part of the DateTime is used
Declaration
public DateTime ThuStart
Field Value
Type | Description |
---|---|
DateTime |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
ThuStop
The work hour stop for Thursdays. Note that only the time part of the DateTime is used
Declaration
public DateTime ThuStop
Field Value
Type | Description |
---|---|
DateTime |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
TicketChangedPriority
This field indicates what to do with the escalation chain when the request is changed into this priority
Declaration
public TicketPriorityEscalateEvent TicketChangedPriority
Field Value
Type | Description |
---|---|
TicketPriorityEscalateEvent |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
TicketClosed
This field indicates what to do with the escalation chain when the request is closed
Declaration
public TicketPriorityEscalateEvent TicketClosed
Field Value
Type | Description |
---|---|
TicketPriorityEscalateEvent |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
TicketNew
This field indicates what to do with the escalation chain when a new request is registered
Declaration
public TicketPriorityEscalateEvent TicketNew
Field Value
Type | Description |
---|---|
TicketPriorityEscalateEvent |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
TicketNewinfo
This field indicates what to do with the escalation chain when the request gets new info
Declaration
public TicketPriorityEscalateEvent TicketNewinfo
Field Value
Type | Description |
---|---|
TicketPriorityEscalateEvent |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
TicketPriorityId
The primary key (auto-incremented)
Declaration
public int TicketPriorityId
Field Value
Type | Description |
---|---|
Int32 |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
TicketRead
This field indicates what to do with the escalation chain when the request is read
Declaration
public TicketPriorityEscalateEvent TicketRead
Field Value
Type | Description |
---|---|
TicketPriorityEscalateEvent |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
TueStart
The work hour start for Tuesdays. Note that only the time part of the DateTime is used
Declaration
public DateTime TueStart
Field Value
Type | Description |
---|---|
DateTime |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
TueStop
The work hour stop for Tuesdays. Note that only the time part of the DateTime is used
Declaration
public DateTime TueStop
Field Value
Type | Description |
---|---|
DateTime |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
WedStart
The work hour start for Wednesdays. Note that only the time part of the DateTime is used
Declaration
public DateTime WedStart
Field Value
Type | Description |
---|---|
DateTime |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.
WedStop
The work hour stop for Wednesdays. Note that only the time part of the DateTime is used
Declaration
public DateTime WedStop
Field Value
Type | Description |
---|---|
DateTime |
Remarks
Please use this class instead of a full TicketPriorityRow object when you do not need to create or update a value in the database. Row objects have a large overhead since they carry the corresponding TicketPriorityTableInfo object, which in turn defines fields and aliases; there may be a Sentry on a row, and various other helper objects.