Enum TicketCategoryDelegateMethod
The delegate method used for request assigned to this category This Enum is used by: ej_category.delegate_method
Namespace: SuperOffice.Data
Assembly: SoCore.dll
Syntax
[DataContract(Namespace = "http://www.superoffice.net/ws/crm/NetServer/10.3.0.0")]
public enum TicketCategoryDelegateMethod : short
Fields
Name | Description |
---|---|
Even | 1: Delegate request even among the members of the category |
Not | 4: Do not delegate request. Instead set them as unassigned |
Unfair | 3: The user with the least active request will be delegated the request |
Unknown | 0: The delegate method is unknown, should normally not occure in the database |
Weighted | 2: Use weights on each member of the category when delegating requests |