Enum TicketLogAction

Value representing action that caused a ticket to change This Enum is used by: ticket_log_action.log_action

Namespace: SuperOffice.Data
Assembly: SoCore.dll
Syntax
[DataContract(Namespace = "http://www.superoffice.net/ws/crm/NetServer/10.3.0.0")]
public enum TicketLogAction

Fields

Name Description
Message_AddMassMessage

10017: Message_AddMassMessage action
Message_AddMessage

10012: Message_AddMessage action
Message_AddMessageFromCustomer

10021: Message_AddMessageFromCustomer action
Message_AddMessageFromSoap

10011: Message_AddMessageFromSoap action
Message_AddedDebugInfo

10006: Message_AddedDebugInfo action
Message_BounceMessage

10022: Message_BounceMessage action
Message_Continue

10003: Message_Continue action
Message_CustomDescription

10002: Message_CustomDescription action
Message_EditMessage

10015: Message_EditMessage action
Message_EditMessageFromSoap

10024: Message_EditMessageFromSoap action
Message_EditTicket

10014: Message_EditTicket action
Message_ForwardMessage

10016: Message_ForwardMessage action
Message_ImportMailAddMessage

10005: Message_ImportMailAddMessage action
Message_ImportTicketFromEmail

10004: Message_ImportTicketFromEmail action
Message_InlineImagesConverted

10025: Message_InlineImagesConverted action
Message_NewMessageFromSpecialForm

10018: Message_NewMessageFromSpecialForm action
Message_NewTicket

10013: Message_NewTicket action
Message_NewTicketFromCustomer

10020: Message_NewTicketFromCustomer action
Message_OutboxMessage

10023: Message_OutboxMessage action
Message_SavedFromEjScript

10010: Message_SavedFromEjScript action
Message_SendingReplyTemplate

10007: Message_SendingReplyTemplate action
Message_SendingSMS

10008: Message_SendingSMS action
Message_SendingSpmMessage

10009: Message_SendingSpmMessage action
Message_TicketNotifyFAQ

10019: Message_TicketNotifyFAQ action
Message_Unknown

10001: Message_Unknown action
No_Logging

0: No_Logging
Ticket_AddMessage

18: Ticket_AddMessage action
Ticket_AddMessageFromCustomer

45: Ticket_AddMessageFromCustomer action
Ticket_AddMessageFromSoap

16: Ticket_AddMessageFromSoap action
Ticket_AttachmentConnectedToTicket

7: Ticket_AttachmentConnectedToTicket action
Ticket_AutoCategorized

49: Ticket_AutoCategorized action
Ticket_BatchCloseTicket

32: Ticket_BatchCloseTicket action
Ticket_BatchMarkAsRead

30: Ticket_BatchMarkAsRead action
Ticket_BatchMarkAsUnread

31: Ticket_BatchMarkAsUnread action
Ticket_BatchOperation

29: Ticket_BatchOperation action
Ticket_ChangeSecurityStatus

22: Ticket_ChangeSecurityStatus action
Ticket_ChangeStatus

21: Ticket_ChangeStatus action
Ticket_CloseAfterMassMessage

38: Ticket_CloseAfterMassMessage action
Ticket_CloseTicketAfterForward

37: Ticket_CloseTicketAfterForward action
Ticket_CloseTicketFromSoap

39: Ticket_CloseTicketFromSoap action
Ticket_ConnectTwoTickets

10: Ticket_ConnectTwoTickets action
Ticket_CustomDescription

2: Ticket_CustomDescription action
Ticket_DeleteTicket

34: Ticket_DeleteTicket action
Ticket_EditMessage

36: Ticket_EditMessage action
Ticket_EditTicket

33: Ticket_EditTicket action
Ticket_ImportMailExistingTicket

6: Ticket_ImportMailExistingTicket action
Ticket_ImportMailNewTicket

5: Ticket_ImportMailNewTicket action
Ticket_ImportTicketFromEmail

4: Ticket_ImportTicketFromEmail action
Ticket_JoinTickets

35: Ticket_JoinTickets action
Ticket_MessageAddedToTicket

11: Ticket_MessageAddedToTicket action
Ticket_NewTicket

19: Ticket_NewTicket action
Ticket_NewTicketFromCustomer

44: Ticket_NewTicketFromCustomer action
Ticket_NewTicketFromSoap

17: Ticket_NewTicketFromSoap action
Ticket_NewTicketFromSpecialForm

42: Ticket_NewTicketFromSpecialForm action
Ticket_QuickSetExtraDate

24: Ticket_QuickSetExtraDate action
Ticket_QuickSetExtraDateTime

23: Ticket_QuickSetExtraDateTime action
Ticket_QuickSetExtraField

26: Ticket_QuickSetExtraField action
Ticket_QuickSetExtraTime

25: Ticket_QuickSetExtraTime action
Ticket_ReadByCustomer

46: Ticket_ReadByCustomer action
Ticket_ReadByUser

28: Ticket_ReadByUser action
Ticket_ReadTicketFromSoap

40: Ticket_ReadTicketFromSoap action
Ticket_SavedFromEjScript

13: Ticket_SavedFromEjScript action
Ticket_SendingSpmMessage

12: Ticket_SendingSpmMessage action
Ticket_SetRepliedAtByMassMessage

47: Ticket_SetRepliedAtByMassMessage action
Ticket_SetValuesFromSoap

15: Ticket_SetValuesFromSoap action
Ticket_SwapExtraField

27: Ticket_SwapExtraField action
Ticket_TicketActivated

8: Ticket_TicketActivated action
Ticket_TicketActivatedByBounce

48: Ticket_TicketActivatedByBounce action
Ticket_TicketClosedByFAQ

43: Ticket_TicketClosedByFAQ action
Ticket_TicketEscalated

9: Ticket_TicketEscalated action
Ticket_TicketEscalatedFromEjScript

14: Ticket_TicketEscalatedFromEjScript action
Ticket_Unknown

1: Ticket_Unknown action
Ticket_UserDeletedOwneraction

41: Ticket_UserDeletedOwneraction action
Ticket_UserTakesOwnership

20: Ticket_UserTakesOwnership action

Extension Methods