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Enum TicketOrigin

Communication channel leading to ticket being created This Enum is used by: ticket.origin

Namespace: SuperOffice.Data
Assembly: SoCore.dll
Syntax
public enum TicketOrigin : short

Fields

Name Description
AutoGenerated

10: Automatic processes in CS

Chat

11: Chat

CustomerCentre

8: Direct by customer through CustomerCentre web pages

Email

1: Email communiqué

EMarketing

9: Auto-generated from Emarketing link

Facebook

5: Facebook wall

Fax

3: Telefacsimile

Form

12: Form submission

Internal

7: Internal, by human operator

Phone

4: Phone call to human operator

SMS

2: SMS

Twitter

6: Tweet tweet

Unknown

0: We just have no idea. Maybe it was too long ago

Extension Methods

EnumUtil.MapEnums<SuperOffice.Data.TicketOrigin, To>()
ObjectExtensions.AssignByReflection<TicketOrigin>(TicketOrigin)
ObjectExtensions.GraphCopy<TicketOrigin>()
Converters.MapEnums<TicketOrigin, To>()
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