Enum TicketOrigin
Communication channel leading to ticket being created This Enum is used by: ticket.origin
Namespace: SuperOffice.Data
Assembly: SoCore.dll
Syntax
[DataContract(Namespace = "http://www.superoffice.net/ws/crm/NetServer/10.3.0.0")]
public enum TicketOrigin : shortFields
| Name | Description |
|---|---|
| AutoGenerated | 10: Automatic processes in CS |
| Chat | 11: Chat |
| CustomerCentre | 8: Direct by customer through CustomerCentre web pages |
| EMarketing | 9: Auto-generated from Emarketing link |
1: Email communiqué |
|
5: Facebook wall |
|
| Fax | 3: Telefacsimile |
| Form | 12: Form submission |
| Internal | 7: Internal, by human operator |
| Phone | 4: Phone call to human operator |
| SMS | 2: SMS |
6: Tweet tweet |
|
| Unknown | 0: We just have no idea. Maybe it was too long ago |