Enum TicketPriorityEscalateAction
The different types of escalate actions that can be set
Namespace: SuperOffice.Data
Assembly: SoCore.dll
Syntax
[DataContract(Namespace = "http://www.superoffice.net/ws/crm/NetServer/10.3.0.0")]
public enum TicketPriorityEscalateAction
Fields
Name | Description |
---|---|
ActionChangedOwner | 1: Triggers escalation on ticket owner change |
ActionChangedPriority | 4: Triggers escalation on ticket priority change |
ActionClosed | 3: Triggers escalation on ticket close |
ActionNew | 5: Triggers escalation on ticket creation |
ActionNewInfo | 2: Triggers escalation on ticket update |
ActionRead | 0: Triggers escalation on ticket read |