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Class SystemTemplateSettings

System template settings item

Carrier object for SystemTemplateSettings. Services for the SystemTemplateSettings Carrier is available from the CustomerService Agent.
Inheritance
object
SystemTemplateSettings
Namespace: SuperOffice.CRM.Services
Assembly: SuperOffice.Services.dll
Syntax
[DataContract(Namespace = "http://www.superoffice.net/ws/crm/NetServer/11.1.0.0")]
public class SystemTemplateSettings : Carrier

Constructors

SystemTemplateSettings()

Default constructor

Declaration
public SystemTemplateSettings()
See Also
ICustomerServiceAgent

Properties

CustomerChatLogTemplateId

Template for customer chat log

Declaration
[DataMember]
public virtual int CustomerChatLogTemplateId { get; set; }
Property Value
Type Description
int
See Also
ICustomerServiceAgent

CustomerConfirmEmailTemplateId

Template for sending confirmation e-mail to contacts

Declaration
[DataMember]
public virtual int CustomerConfirmEmailTemplateId { get; set; }
Property Value
Type Description
int
See Also
ICustomerServiceAgent

CustomerCustomerReplyTemplateId

Template for auto-reply

Declaration
[DataMember]
public virtual int CustomerCustomerReplyTemplateId { get; set; }
Property Value
Type Description
int
See Also
ICustomerServiceAgent

CustomerNewCustomerTemplateId

Template for new contacts

Declaration
[DataMember]
public virtual int CustomerNewCustomerTemplateId { get; set; }
Property Value
Type Description
int
See Also
ICustomerServiceAgent

CustomerPasswordTemplateId

Template for sending password to contacts

Declaration
[DataMember]
public virtual int CustomerPasswordTemplateId { get; set; }
Property Value
Type Description
int
See Also
ICustomerServiceAgent

EmailAddresses

One or more e-mail addresses (comma-separated)

Declaration
[DataMember]
public virtual string EmailAddresses { get; set; }
Property Value
Type Description
string
See Also
ICustomerServiceAgent

HotlistNewMessageTemplateId

Template for notification of a new message in the favourites list

Declaration
[DataMember]
public virtual int HotlistNewMessageTemplateId { get; set; }
Property Value
Type Description
int
See Also
ICustomerServiceAgent

HotlistTicketActivatedTemplateId

Template for notification of a activated ticket in the favourites list

Declaration
[DataMember]
public virtual int HotlistTicketActivatedTemplateId { get; set; }
Property Value
Type Description
int
See Also
ICustomerServiceAgent

HotlistTicketTakenOverTemplateId

Template for notification of reassignment of a request in the favourites list

Declaration
[DataMember]
public virtual int HotlistTicketTakenOverTemplateId { get; set; }
Property Value
Type Description
int
See Also
ICustomerServiceAgent

NewLinkTemplateId

Template for new link

Declaration
[DataMember]
public virtual int NewLinkTemplateId { get; set; }
Property Value
Type Description
int
See Also
ICustomerServiceAgent

PrintTicketTemplateId

Template for printing a ticket

Declaration
[DataMember]
public virtual int PrintTicketTemplateId { get; set; }
Property Value
Type Description
int
See Also
ICustomerServiceAgent

PublishKbAnswerTemplateId

Template for formatting FAQ answers

Declaration
[DataMember]
public virtual int PublishKbAnswerTemplateId { get; set; }
Property Value
Type Description
int
See Also
ICustomerServiceAgent

PublishKbQuestionTemplateId

Template for formatting FAQ questions

Declaration
[DataMember]
public virtual int PublishKbQuestionTemplateId { get; set; }
Property Value
Type Description
int
See Also
ICustomerServiceAgent

TicketAlarmHotlistTemplateId

Template for notification of an escalated request in the favourites list

Declaration
[DataMember]
public virtual int TicketAlarmHotlistTemplateId { get; set; }
Property Value
Type Description
int
See Also
ICustomerServiceAgent

UserActiveTicketsTemplateId

Template for notification of open requests

Declaration
[DataMember]
public virtual int UserActiveTicketsTemplateId { get; set; }
Property Value
Type Description
int
See Also
ICustomerServiceAgent

UserNewMessageTemplateId

Template for notification of new message

Declaration
[DataMember]
public virtual int UserNewMessageTemplateId { get; set; }
Property Value
Type Description
int
See Also
ICustomerServiceAgent

UserNewTicketTemplateId

Template for new ticket notification

Declaration
[DataMember]
public virtual int UserNewTicketTemplateId { get; set; }
Property Value
Type Description
int
See Also
ICustomerServiceAgent

UserTicketActivatedTemplateId

Template for notification of activated request

Declaration
[DataMember]
public virtual int UserTicketActivatedTemplateId { get; set; }
Property Value
Type Description
int
See Also
ICustomerServiceAgent

UserTicketAlarmTemplateId

Template for notification of escalated request

Declaration
[DataMember]
public virtual int UserTicketAlarmTemplateId { get; set; }
Property Value
Type Description
int
See Also
ICustomerServiceAgent

UserTicketTakenOverTemplateId

Template for ticket reassignment

Declaration
[DataMember]
public virtual int UserTicketTakenOverTemplateId { get; set; }
Property Value
Type Description
int
See Also
ICustomerServiceAgent

WeekStatTemplateId

Template for weekly statistics

Declaration
[DataMember]
public virtual int WeekStatTemplateId { get; set; }
Property Value
Type Description
int
See Also
ICustomerServiceAgent

Methods

ToString()

Returns the carrier contents as a formatted string.

Declaration
public override string ToString()
Returns
Type Description
string

The carrier contents.

See Also
ICustomerServiceAgent

ToString(string)

Returns the carrier contents as a formatted string, useful for debugging. Each line in the output is prefixed with the input value.

Declaration
public string ToString(string prefix)
Parameters
Type Name Description
string prefix

The line prefix (typically used for indenting)

Returns
Type Description
string

The carrier contents.

See Also
ICustomerServiceAgent

See Also

ICustomerServiceAgent
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