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Class TicketInfo

A small carrier that contains information about a ticket

Carrier object for TicketInfo. Services for the TicketInfo Carrier is available from the CustomerService Agent.
Inheritance
object
TicketInfo
Namespace: SuperOffice.CRM.Services
Assembly: SuperOffice.Services.dll
Syntax
[DataContract(Namespace = "http://www.superoffice.net/ws/crm/NetServer/11.6.0.0")]
public class TicketInfo : Carrier

Constructors

TicketInfo()

Default constructor

Declaration
public TicketInfo()
See Also
ICustomerServiceAgent

Properties

CategoryName

The name of the category for the request

Declaration
[DataMember]
public virtual string CategoryName { get; set; }
Property Value
Type Description
string
See Also
ICustomerServiceAgent

ContactName

The name of the contact/company connected to the ticket

Declaration
[DataMember]
public virtual string ContactName { get; set; }
Property Value
Type Description
string
See Also
ICustomerServiceAgent

OwnerName

The name of the owner which the request was assigned to

Declaration
[DataMember]
public virtual string OwnerName { get; set; }
Property Value
Type Description
string
See Also
ICustomerServiceAgent

PersonName

The name of the person/customer connected to the ticket

Declaration
[DataMember]
public virtual string PersonName { get; set; }
Property Value
Type Description
string
See Also
ICustomerServiceAgent

PriorityName

The name of the priority for the request

Declaration
[DataMember]
public virtual string PriorityName { get; set; }
Property Value
Type Description
string
See Also
ICustomerServiceAgent

TicketId

The id of the created ticket

Declaration
[DataMember]
public virtual int TicketId { get; set; }
Property Value
Type Description
int
See Also
ICustomerServiceAgent

TicketUrl

A URL leading directly to the created request. This is a URL ment to be used by a Service user

Declaration
[DataMember]
public virtual string TicketUrl { get; set; }
Property Value
Type Description
string
See Also
ICustomerServiceAgent

Title

The title/subject of the created ticket

Declaration
[DataMember]
public virtual string Title { get; set; }
Property Value
Type Description
string
See Also
ICustomerServiceAgent

Methods

ToString()

Returns the carrier contents as a formatted string.

Declaration
public override string ToString()
Returns
Type Description
string

The carrier contents.

See Also
ICustomerServiceAgent

ToString(string)

Returns the carrier contents as a formatted string, useful for debugging. Each line in the output is prefixed with the input value.

Declaration
public string ToString(string prefix)
Parameters
Type Name Description
string prefix

The line prefix (typically used for indenting)

Returns
Type Description
string

The carrier contents.

See Also
ICustomerServiceAgent

See Also

ICustomerServiceAgent
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