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Class TicketInfo

A small carrier that contains information about a ticket

Carrier object for TicketInfo. Services for the TicketInfo Carrier is available from the ICustomerServiceAgent.
Inheritance
Object
TicketInfo
Namespace: SuperOffice.CRM.Services
Assembly: SuperOffice.Services.dll
Syntax
public class TicketInfo : Carrier

Constructors

TicketInfo()

Default constructor

Declaration
public TicketInfo()
See Also
CustomerServiceAgent
ICustomerServiceAgent

Properties

CategoryName

The name of the category for the request

Declaration
public virtual string CategoryName { get; set; }
Property Value
Type Description
String
See Also
CustomerServiceAgent
ICustomerServiceAgent

ContactName

The name of the contact/company connected to the ticket

Declaration
public virtual string ContactName { get; set; }
Property Value
Type Description
String
See Also
CustomerServiceAgent
ICustomerServiceAgent

OwnerName

The name of the owner which the request was assigned to

Declaration
public virtual string OwnerName { get; set; }
Property Value
Type Description
String
See Also
CustomerServiceAgent
ICustomerServiceAgent

PersonName

The name of the person/customer connected to the ticket

Declaration
public virtual string PersonName { get; set; }
Property Value
Type Description
String
See Also
CustomerServiceAgent
ICustomerServiceAgent

PriorityName

The name of the priority for the request

Declaration
public virtual string PriorityName { get; set; }
Property Value
Type Description
String
See Also
CustomerServiceAgent
ICustomerServiceAgent

TicketId

The id of the created ticket

Declaration
public virtual int TicketId { get; set; }
Property Value
Type Description
Int32
See Also
CustomerServiceAgent
ICustomerServiceAgent

TicketUrl

A URL leading directly to the created request. This is a URL ment to be used by a Service user

Declaration
public virtual string TicketUrl { get; set; }
Property Value
Type Description
String
See Also
CustomerServiceAgent
ICustomerServiceAgent

Title

The title/subject of the created ticket

Declaration
public virtual string Title { get; set; }
Property Value
Type Description
String
See Also
CustomerServiceAgent
ICustomerServiceAgent

Methods

ToString()

Returns the carrier contents as a formatted string.

Declaration
public override string ToString()
Returns
Type Description
String

The carrier contents.

See Also
CustomerServiceAgent
ICustomerServiceAgent

ToString(String)

Returns the carrier contents as a formatted string, useful for debugging. Each line in the output is prefixed with the input value.

Declaration
public string ToString(string prefix)
Parameters
Type Name Description
String prefix

The line prefix (typically used for indenting)

Returns
Type Description
String

The carrier contents.

See Also
CustomerServiceAgent
ICustomerServiceAgent

See Also

CustomerServiceAgent
ICustomerServiceAgent
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