Class TicketRelationItem

A ticket related to another ticket, including counts of how many further relations it has.

Carrier object for TicketRelationItem. Services for the TicketRelationItem Carrier is available from the Ticket Agent.

Inheritance

object

TicketRelationItem

Inherited Members

object.Equals(object)

object.Equals(object, object)

object.ReferenceEquals(object, object)

object.GetHashCode()

object.GetType()

object.MemberwiseClone()

Namespace: SuperOffice.CRM.Services

Assembly: SuperOffice.Services.dll

Syntax

[DataContract(Namespace = "http://www.superoffice.net/ws/crm/NetServer/12.2.0.0")]
public class TicketRelationItem

Constructors

TicketRelationItem()

Default constructor

Declaration

public TicketRelationItem()

See Also

ITicketAgent

Properties

BaseStatus

The status of the ticket. I.e. active/closed/postponed/deleted

Declaration

[DataMember]
public virtual TicketBaseStatus BaseStatus { get; set; }

Property Value

Type	Description
TicketBaseStatus

See Also

ITicketAgent

ChildCount

Number of child relations the related ticket has.

Declaration

[DataMember]
public virtual int ChildCount { get; set; }

Property Value

Type	Description
int

See Also

ITicketAgent

ContactId

The company of the person in the cust_id field, if that person belongs to a company

Declaration

[DataMember]
public virtual int ContactId { get; set; }

Property Value

Type	Description
int

See Also

ITicketAgent

ContactName

The name of the connected contact

Declaration

[DataMember]
public virtual string ContactName { get; set; }

Property Value

Type	Description
string

See Also

ITicketAgent

CustId

The reference to the customer. NULL or -1 if ticket is not connected to customer.

Declaration

[DataMember]
public virtual int CustId { get; set; }

Property Value

Type	Description
int

See Also

ITicketAgent

HasParent

Whether the related ticket has a parent relation.

Declaration

[DataMember]
public virtual bool HasParent { get; set; }

Property Value

Type	Description
bool

See Also

ITicketAgent

IconHint

Icon representing the ticket's state.

Declaration

[DataMember]
public virtual string IconHint { get; set; }

Property Value

Type	Description
string

See Also

ITicketAgent

PersonFullname

Get the full name for the primary person (customer)

Declaration

[DataMember]
public virtual string PersonFullname { get; set; }

Property Value

Type	Description
string

See Also

ITicketAgent

RelatedCount

Number of plain related relations the related ticket has.

Declaration

[DataMember]
public virtual int RelatedCount { get; set; }

Property Value

Type	Description
int

See Also

ITicketAgent

RelationComment

Free-text comment stored on the relation row.

Declaration

[DataMember]
public virtual string RelationComment { get; set; }

Property Value

Type	Description
string

See Also

ITicketAgent

RelationCreatedAt

Registered when in UTC.

Declaration

[DataMember]
public virtual DateTime RelationCreatedAt { get; set; }

Property Value

Type	Description
DateTime

See Also

ITicketAgent

RelationType

How this item relates to the source ticket: parent, child, or related.

Declaration

[DataMember]
public virtual TicketRelationType RelationType { get; set; }

Property Value

Type	Description
TicketRelationType

See Also

ITicketAgent

TicketCreatedAt

When the ticket was created.

Declaration

[DataMember]
public virtual DateTime TicketCreatedAt { get; set; }

Property Value

Type	Description
DateTime

See Also

ITicketAgent

TicketId

The primary key (auto-incremented)

Declaration

[DataMember]
public virtual int TicketId { get; set; }

Property Value

Type	Description
int

See Also

ITicketAgent

TicketRelationId

Primary key

Declaration

[DataMember]
public virtual int TicketRelationId { get; set; }

Property Value

Type	Description
int

See Also

ITicketAgent

TicketStatus

User defined ticket status

Declaration

[DataMember]
public virtual int TicketStatus { get; set; }

Property Value

Type	Description
int

See Also

ITicketAgent

TicketStatusDisplayValue

Get the display name of the ticket status.

Declaration

[DataMember]
public virtual string TicketStatusDisplayValue { get; set; }

Property Value

Type	Description
string

See Also

ITicketAgent

Title

The title of the ticket.

Declaration

[DataMember]
public virtual string Title { get; set; }

Property Value

Type	Description
string

See Also

ITicketAgent

Methods

ToString()

Returns the carrier contents as a formatted string.

Declaration

public override string ToString()

Returns

Type	Description
string	The carrier contents.

Overrides

object.ToString()

See Also

ITicketAgent

ToString(string)

Returns the carrier contents as a formatted string, useful for debugging. Each line in the output is prefixed with the input value.

Declaration

public string ToString(string prefix)

Parameters

Type	Name	Description
string	prefix	The line prefix (typically used for indenting)

Returns

Type	Description
string	The carrier contents.

See Also

ITicketAgent

See Also

ITicketAgent