Class TicketType
Ticket Type - light read-only version of TicketTypeEntity.
Carrier object for TicketType. Services for the TicketType Carrier is available from the List Agent.Namespace: SuperOffice.CRM.Services
Assembly: SuperOffice.Services.dll
Syntax
[DataContract(Namespace = "http://www.superoffice.net/ws/crm/NetServer/11.1.0.0")]
public class TicketType : CarrierConstructors
TicketType()
Default constructor
Declaration
public TicketType()See Also
Properties
DefaultTicketPriority
Default ticket priority for new tickets
Declaration
[DataMember]
public virtual int DefaultTicketPriority { get; set; }Property Value
| Type | Description |
|---|---|
| int |
See Also
DefaultTicketStatus
Default ticket status for new tickets
Declaration
[DataMember]
public virtual int DefaultTicketStatus { get; set; }Property Value
| Type | Description |
|---|---|
| int |
See Also
ExcludeEmailRecipients
Create request without initially having to send outbound e-mail
Declaration
[DataMember]
public virtual bool ExcludeEmailRecipients { get; set; }Property Value
| Type | Description |
|---|---|
| bool |
See Also
ExcludeSignature
Do not insert user signature automatically
Declaration
[DataMember]
public virtual bool ExcludeSignature { get; set; }Property Value
| Type | Description |
|---|---|
| bool |
See Also
ExternalAsDefault
Ability to set external access level for this request type
Declaration
[DataMember]
public virtual bool ExternalAsDefault { get; set; }Property Value
| Type | Description |
|---|---|
| bool |
See Also
Icon
Name of the icon
Declaration
[DataMember]
public virtual string Icon { get; set; }Property Value
| Type | Description |
|---|---|
| string |
See Also
IsDefault
Is this Ticket Type marked as default
Declaration
[DataMember]
public virtual bool IsDefault { get; set; }Property Value
| Type | Description |
|---|---|
| bool |
See Also
Name
The list item
Declaration
[DataMember]
public virtual string Name { get; set; }Property Value
| Type | Description |
|---|---|
| string |
See Also
ReplyExternalAsDefault
Set external access level when replying the message
Declaration
[DataMember]
public virtual bool ReplyExternalAsDefault { get; set; }Property Value
| Type | Description |
|---|---|
| bool |
See Also
ReplyForwardNoSignature
Do not insert user signature when replying or forwarding the message
Declaration
[DataMember]
public virtual bool ReplyForwardNoSignature { get; set; }Property Value
| Type | Description |
|---|---|
| bool |
See Also
ShowInNew
Enables this request type to be accessible in +New in top bar
Declaration
[DataMember]
public virtual bool ShowInNew { get; set; }Property Value
| Type | Description |
|---|---|
| bool |
See Also
TicketTypeId
Primary key
Declaration
[DataMember]
public virtual int TicketTypeId { get; set; }Property Value
| Type | Description |
|---|---|
| int |
See Also
VisibleForGroups
Array of references to the visible for groups
Declaration
[DataMember]
public virtual int[] VisibleForGroups { get; set; }Property Value
| Type | Description |
|---|---|
| int[] |
See Also
Methods
ToString()
Returns the carrier contents as a formatted string.
Declaration
public override string ToString()Returns
| Type | Description |
|---|---|
| string | The carrier contents. |
See Also
ToString(string)
Returns the carrier contents as a formatted string, useful for debugging. Each line in the output is prefixed with the input value.
Declaration
public string ToString(string prefix)Parameters
| Type | Name | Description |
|---|---|---|
| string | prefix | The line prefix (typically used for indenting) |
Returns
| Type | Description |
|---|---|
| string | The carrier contents. |