POST Agents/AI/DetectSentiment

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POST /api/v1/Agents/AI/DetectSentiment

Detect the sentiment of a (reasonably short) text.

Sentiment analysis may cause a translation to be made, since sentiment analysis only supports a limited set of languages NsApiSlow threshold: 2000 ms.

Experimental: ## The AI agent is experimental, subject to change, and not intended for partners.

Query String Parameters

Parameter Name Type Description
$select string Optional comma separated list of properties to include in the result. Other fields are then nulled out to reduce payload size: "Name,department,category". Default = show all fields. 
POST /api/v1/Agents/AI/DetectSentiment?$select=name,department,category/id

Request Headers

Parameter Name Description
Authorization Supports 'Basic', 'SoTicket' and 'Bearer' schemes, depending on installation type.
X-XSRF-TOKEN If not using Authorization header, you must provide XSRF value from cookie or hidden input field
Content-Type Content-type of the request body: application/json, text/json, application/xml, text/xml, application/x-www-form-urlencoded, application/json-patch+json, application/merge-patch+json
Accept Content-type(s) you would like the response in: application/json, text/json, application/xml, text/xml, application/json-patch+json, application/merge-patch+json
Accept-Language Convert string references and multi-language values into a specified language (iso2) code.
SO-Language Convert string references and multi-language values into a specified language (iso2) code. Overrides Accept-Language value.
SO-Culture Number, date formatting in a specified culture (iso2 language) code. Partially overrides SO-Language/Accept-Language value. Ignored if no Language set.
SO-TimeZone Specify the timezone code that you would like date/time responses converted to.
SO-AppToken The application token that identifies the partner app. Used when calling Online WebAPI from a server.

Request Body: request

Text

Property Name Type Description
Text String

Response:

OK

Response Description
200 OK

Response body: Sentiment

Property Name Type Description
Score int32 Sentiment score, -100 = very unhappy, 100 = very happy, 0 = no idea (not recognized)
Confidence int32 Sentiment analysis confidence, where available. 0 = no idea, 100 = perfectly confident, -1 = no confidence score available
TableRight TableRight The carrier's table right
FieldProperties object Field property dictionary mapping field names to field access rights.

Sample request

POST /api/v1/Agents/AI/DetectSentiment
Authorization: Basic dGplMDpUamUw
Accept: application/json; charset=utf-8
Accept-Language: fr,de,ru,zh
Content-Type: application/json; charset=utf-8

{
  "Text": "aut"
}

Sample response

HTTP/1.1 200 OK
Content-Type: application/json; charset=utf-8

{
  "Score": 88,
  "Confidence": 360,
  "TableRight": null,
  "FieldProperties": {
    "fieldName": {
      "FieldRight": null,
      "FieldType": "System.Int32",
      "FieldLength": 791
    }
  }
}