POST Agents/Chat/AddChatTopicUserAgent
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POST /api/v1/Agents/Chat/AddChatTopicUserAgent
Add a user to a chat topic
Query String Parameters
| Parameter Name | Type | Description |
|---|---|---|
| $select | string | Optional comma separated list of properties to include in the result. Other fields are then nulled out to reduce payload size: "Name,department,category". Default = show all fields. |
POST /api/v1/Agents/Chat/AddChatTopicUserAgent?$select=name,department,category/id
Request Headers
| Parameter Name | Description |
|---|---|
| Authorization | Supports 'Basic', 'SoTicket' and 'Bearer' schemes, depending on installation type. |
| X-XSRF-TOKEN | If not using Authorization header, you must provide XSRF value from cookie or hidden input field |
| Content-Type | Content-type of the request body: application/json, text/json, application/xml, text/xml, application/x-www-form-urlencoded, application/json-patch+json, application/merge-patch+json |
| Accept | Content-type(s) you would like the response in: application/json, text/json, application/xml, text/xml, application/json-patch+json, application/merge-patch+json |
| Accept-Language | Convert string references and multi-language values into a specified language (iso2) code. |
| SO-Language | Convert string references and multi-language values into a specified language (iso2) code. Overrides Accept-Language value. |
| SO-Culture | Number, date formatting in a specified culture (iso2 language) code. Partially overrides SO-Language/Accept-Language value. Ignored if no Language set. |
| SO-TimeZone | Specify the timezone code that you would like date/time responses converted to. |
| SO-AppToken | The application token that identifies the partner app. Used when calling Online WebAPI from a server. |
Request Body: request
ChatTopicId, Useragent
| Property Name | Type | Description |
|---|---|---|
| ChatTopicId | Integer | |
| Useragent | ChatTopicAgent | User agents within a chat topic. Which users are assigned and what roles they have within the chat topic. |
Response:
OK
| Response | Description |
|---|---|
| 200 | OK |
Response body: ChatTopicAgent
| Property Name | Type | Description |
|---|---|---|
| TopicId | int32 | The reference to the associated chat topic. |
| User | Associate | The associate that is the user agent. |
| CanListen | bool | True of a user can listen in on this topic |
| CanRespond | bool | True if the user can respond to chats in this topic |
| CanManage | bool | True if the user is a manager for this topic |
| CanNotify | bool | True if the user should receive notifications for this topic |
Sample request
POST /api/v1/Agents/Chat/AddChatTopicUserAgent
Authorization: Basic dGplMDpUamUw
Accept: application/json; charset=utf-8
Accept-Language: fr,de,ru,zh
Content-Type: application/json; charset=utf-8
{
"ChatTopicId": 822,
"Useragent": null
}
Sample response
HTTP/1.1 200 OK
Content-Type: application/json; charset=utf-8
{
"TopicId": 752,
"User": null,
"CanListen": false,
"CanRespond": false,
"CanManage": true,
"CanNotify": false
}