POST Agents/Contact/EnrichContactEntity

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POST /api/v1/Agents/Contact/EnrichContactEntity

Enrich a contact with data from the AI Enrichment service.

This will update the contact with address, phone number, and email. NsApiSlow threshold: 2000 ms.

Query String Parameters

Parameter Name Type Description
$select string Optional comma separated list of properties to include in the result. Other fields are then nulled out to reduce payload size: "Name,department,category". Default = show all fields. 
POST /api/v1/Agents/Contact/EnrichContactEntity?$select=name,department,category/id

Request Headers

Parameter Name Description
Authorization Supports 'Basic', 'SoTicket' and 'Bearer' schemes, depending on installation type.
X-XSRF-TOKEN If not using Authorization header, you must provide XSRF value from cookie or hidden input field
Content-Type Content-type of the request body: application/json, text/json, application/xml, text/xml, application/x-www-form-urlencoded, application/json-patch+json, application/merge-patch+json
Accept Content-type(s) you would like the response in: application/json, text/json, application/xml, text/xml, application/json-patch+json, application/merge-patch+json
Accept-Language Convert string references and multi-language values into a specified language (iso2) code.
SO-Language Convert string references and multi-language values into a specified language (iso2) code. Overrides Accept-Language value.
SO-Culture Number, date formatting in a specified culture (iso2 language) code. Partially overrides SO-Language/Accept-Language value. Ignored if no Language set.
SO-TimeZone Specify the timezone code that you would like date/time responses converted to.
SO-AppToken The application token that identifies the partner app. Used when calling Online WebAPI from a server.

Request Body: request

ContactEntity, EnrichId

Property Name Type Description
ContactEntity ContactEntity The Contact Service. The service implements all services working with the Contact object Carrier object for ContactEntity. Services for the ContactEntity Carrier is available from the Contact Agent.
EnrichId String

Response:

OK

Response Description
200 OK

Response body: ContactEntity

Property Name Type Description
ContactId int32 Primary key
Name string Contact name
Department string Department
OrgNr string VAT number or similar
Number1 string Alphanumeric user field
Number2 string Alphanumeric user field
UpdatedDate date-time Date last updated in UTC.
CreatedDate date-time Date registered in UTC.
Emails array The contact's email
Interests array The contact's available and selected interests. Use MDO List name "contint" to get list items.
Urls array The contact's internet adresses
Phones array The contact's phone numbers
Faxes array The contact's fax numbers
Description string Description of the contact. Usually shown as a postit note.
UpdatedBy Associate The user that last updated the contact
CreatedBy Associate The user that created the contact
Associate Associate The user that owns this contact. Use MDO List name "associate" to get list items.
Business Business The business that the contact is associated with. The GUI forces the user to enter a business type. Use MDO List name "business" to get list items.
Category Category The category that is set on the company. The GUI forces the user to enter a category type Use MDO List name "category" to get list items.
Country Country The country this contact is located in. The country a contact is saved with, affects the phone number format, and the address layout. Use MDO List name "country" to get list items.
Persons array The persons belonging to the contact.
NoMailing bool Spam filter. Indicates if this contact should retrieve advertising.
Kananame string Contact kana name, used in Japanese versions only
Xstop bool STOP flag
ActiveInterests int32 The number of active interests.
GroupId int32 Group id of original owning associate, semantics like appnt.grp_id
ActiveStatusMonitorId int32 Active status monitor identity with the lowest rank for contact
SupportAssociate Associate Use MDO List name "associate" to get list items.
TicketPriority TicketPriority Use MDO List name "ticketpriority" to get list items.
CustomerLanguage CustomerLanguage customerlanguage
Deleted int32 If nonzero, then this contact is 'deleted' and should generally not be shown
DbiAgentId int32 Integration agent (eJournal)
DbiLastSyncronized date-time Last external syncronization.
DbiKey string The primary key for the integrated entry in the external datasource.
DbiLastModified date-time When the entry was last modified.
SupportPerson Person Carrier object for Person. Services for the Person Carrier is available from the Person Agent.
Address Address Street and/or Postal address, in both formatted and structured forms. You only need to modify one of the two for the change to be registered. Carrier object for Address.
Source int32 How did we get this contact? For future integration needs
ActiveErpLinks int32 The number of active erp links
BounceEmails array Email addresses with a positive bounce counter.
Domains array Web domains for this contact, ordered in array by rank
UtmParameters SavedUtmParameters Utm parameters when creating first person and contact, readonly field
UserDefinedFields object Deprecated: Use {SuperOffice.CRM.Services.ContactEntity.CustomFields} instead. Dictionary of user defined field data. The key string is the ProgId of the UdefField, or if the ProgId is empty it is a string of the format "SuperOffice:[UdefFieldIdentity]", e.g. "SuperOffice:1234"
ExtraFields object Deprecated: Use {SuperOffice.CRM.Services.ContactEntity.CustomFields} instead. Extra fields added to the carrier. This could be data from Plug-ins, the foreign key system, external applications, etc.
CustomFields object Udef + Extra fields added to the carrier. Extra fields as defined by changes to database schema + user-defined fields as defined by admin. Custom fields combines user defined fields and extra fields into one bucket. The individual {SuperOffice.CRM.Services.ContactEntity.ExtraFields} and UserDefinedFields properties are deprecated in favor of this combined collection.
TableRight TableRight The carrier's table right
FieldProperties object Field property dictionary mapping field names to field access rights.

Sample request

POST /api/v1/Agents/Contact/EnrichContactEntity
Authorization: Basic dGplMDpUamUw
Accept: application/json; charset=utf-8
Accept-Language: en
Content-Type: application/json; charset=utf-8

{
  "ContactEntity": null,
  "EnrichId": "error"
}

Sample response

HTTP/1.1 200 OK
Content-Type: application/json; charset=utf-8

{
  "ContactId": 351,
  "Name": "Education Services Inc",
  "Department": "Academic Programs",
  "OrgNr": "852456789",
  "Number1": "10010",
  "Number2": "20010",
  "UpdatedDate": "2008-11-26T10:10:59.5063204+01:00",
  "CreatedDate": "2017-03-25T10:10:59.5063204+01:00",
  "Emails": [
    {
      "Value": "info@educationservices.edu",
      "StrippedValue": "info@educationservices.edu",
      "Description": "General inquiries",
      "TableRight": null,
      "FieldProperties": {
        "fieldName": {
          "FieldRight": null,
          "FieldType": "System.Int32",
          "FieldLength": 991
        }
      }
    },
    {
      "Value": "aut",
      "StrippedValue": "error",
      "Description": "Enhanced grid-enabled throughput",
      "TableRight": null,
      "FieldProperties": {
        "fieldName": {
          "FieldRight": null,
          "FieldType": "System.Int32",
          "FieldLength": 991
        }
      }
    }
  ],
  "Interests": [
    {
      "Id": 269,
      "Name": "Higher Education Network",
      "ToolTip": "Professional network for educational institutions",
      "Deleted": false,
      "Rank": 771,
      "Type": "ipsam",
      "ColorBlock": 639,
      "IconHint": "autem",
      "Selected": false,
      "LastChanged": "2001-06-21T10:10:59.5063204+02:00",
      "ChildItems": [
        {},
        {}
      ],
      "ExtraInfo": "laudantium",
      "StyleHint": "est",
      "Hidden": false,
      "FullName": "Marcos Kris",
      "TableRight": null,
      "FieldProperties": {
        "fieldName": {
          "FieldRight": null,
          "FieldType": "System.Int32",
          "FieldLength": 539
        }
      }
    }
  ],
  "Urls": [
    {
      "Value": "eveniet",
      "StrippedValue": "sunt",
      "Description": "User-centric mobile monitoring",
      "TableRight": null,
      "FieldProperties": {
        "fieldName": {
          "FieldRight": null,
          "FieldType": "System.Int32",
          "FieldLength": 69
        }
      }
    },
    {
      "Value": "eveniet",
      "StrippedValue": "sunt",
      "Description": "User-centric mobile monitoring",
      "TableRight": null,
      "FieldProperties": {
        "fieldName": {
          "FieldRight": null,
          "FieldType": "System.Int32",
          "FieldLength": 69
        }
      }
    }
  ],
  "Phones": [
    {
      "Value": "nulla",
      "StrippedValue": "qui",
      "Description": "Customer-focused user-facing capability",
      "TableRight": null,
      "FieldProperties": {
        "fieldName": {
          "FieldRight": null,
          "FieldType": "System.Int32",
          "FieldLength": 961
        }
      }
    },
    {
      "Value": "nulla",
      "StrippedValue": "qui",
      "Description": "Customer-focused user-facing capability",
      "TableRight": null,
      "FieldProperties": {
        "fieldName": {
          "FieldRight": null,
          "FieldType": "System.Int32",
          "FieldLength": 961
        }
      }
    }
  ],
  "Faxes": [
    {
      "Value": "asperiores",
      "StrippedValue": "assumenda",
      "Description": "Cloned local superstructure",
      "TableRight": null,
      "FieldProperties": {
        "fieldName": {
          "FieldRight": null,
          "FieldType": "System.Int32",
          "FieldLength": 52
        }
      }
    },
    {
      "Value": "asperiores",
      "StrippedValue": "assumenda",
      "Description": "Cloned local superstructure",
      "TableRight": null,
      "FieldProperties": {
        "fieldName": {
          "FieldRight": null,
          "FieldType": "System.Int32",
          "FieldLength": 52
        }
      }
    }
  ],
  "Description": "Customizable encompassing local area network",
  "UpdatedBy": null,
  "CreatedBy": null,
  "Associate": null,
  "Business": null,
  "Category": null,
  "Country": null,
  "Persons": [
    {
      "Position": "sunt",
      "PersonId": 700,
      "Mrmrs": "molestiae",
      "Firstname": "Bernard",
      "Lastname": "Kozey",
      "MiddleName": "Franecki-Bradtke",
      "Title": "aut",
      "Description": "Visionary client-server adapter",
      "Email": "charles@greenfelder.name",
      "FullName": "Iliana Quitzon Jr.",
      "DirectPhone": "384.285.8720 x205",
      "FormalName": "Tromp LLC",
      "CountryId": 80,
      "ContactId": 357,
      "ContactName": "Ullrich, Quitzon and Jaskolski",
      "Retired": 414,
      "Rank": 476,
      "ActiveInterests": 459,
      "ContactDepartment": "",
      "ContactCountryId": 966,
      "ContactOrgNr": "1105301",
      "FaxPhone": "322.638.6652",
      "MobilePhone": "712-323-3361 x027",
      "ContactPhone": "(043)695-9097 x0442",
      "AssociateName": "Friesen Group",
      "AssociateId": 110,
      "UsePersonAddress": false,
      "ContactFax": "adipisci",
      "Kanafname": "illo",
      "Kanalname": "voluptatem",
      "Post1": "vel",
      "Post2": "saepe",
      "Post3": "ut",
      "EmailName": "emilie_emmerich@nader.co.uk",
      "ContactFullName": "Keven Pouros",
      "ActiveErpLinks": 444,
      "TicketPriorityId": 388,
      "SupportLanguageId": 17,
      "SupportAssociateId": 798,
      "CategoryName": "VIP Customer",
      "PersonNumber": "858983",
      "TableRight": null,
      "FieldProperties": {
        "fieldName": {
          "FieldRight": null,
          "FieldType": "System.Int32",
          "FieldLength": 124
        }
      }
    }
  ],
  "NoMailing": false,
  "Kananame": "inventore",
  "Xstop": false,
  "ActiveInterests": 672,
  "GroupId": 914,
  "ActiveStatusMonitorId": 859,
  "SupportAssociate": null,
  "TicketPriority": null,
  "CustomerLanguage": null,
  "Deleted": 725,
  "DbiAgentId": 486,
  "DbiLastSyncronized": "2013-08-08T10:10:59.5063204+02:00",
  "DbiKey": "possimus",
  "DbiLastModified": "2003-01-30T10:10:59.5063204+01:00",
  "SupportPerson": null,
  "Address": null,
  "Source": 855,
  "ActiveErpLinks": 725,
  "BounceEmails": [
    "lily_swift@schowalterlueilwitz.uk",
    "gretchen_yundt@steuber.com"
  ],
  "Domains": [
    "eius",
    "sequi"
  ],
  "InitialUtmParameters": null,
  "UserDefinedFields": {
    "SuperOffice:1": "Dr. Rosalyn Heathcote",
    "SuperOffice:2": "Miss Evert Cullen Beer III"
  },
  "ExtraFields": {
    "ExtraFields1": "at",
    "ExtraFields2": "accusamus"
  },
  "CustomFields": {
    "CustomFields1": "illo",
    "CustomFields2": "recusandae"
  },
  "TableRight": null,
  "FieldProperties": {
    "fieldName": {
      "FieldRight": null,
      "FieldType": "System.Int32",
      "FieldLength": 736
    }
  }
}