POST Agents/List/GetQuickReplies

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POST /api/v1/Agents/List/GetQuickReplies

Method to return all quick replies for a given associate

Query String Parameters

Parameter Name Type Description
$select string Optional comma separated list of properties to include in the result. Other fields are then nulled out to reduce payload size: "Name,department,category". Default = show all fields. 
POST /api/v1/Agents/List/GetQuickReplies?$select=name,department,category/id

Request Headers

Parameter Name Description
Authorization Supports 'Basic', 'SoTicket' and 'Bearer' schemes, depending on installation type.
X-XSRF-TOKEN If not using Authorization header, you must provide XSRF value from cookie or hidden input field
Accept Content-type(s) you would like the response in: application/json, text/json, application/xml, text/xml, application/json-patch+json, application/merge-patch+json
Accept-Language Convert string references and multi-language values into a specified language (iso2) code.
SO-Language Convert string references and multi-language values into a specified language (iso2) code. Overrides Accept-Language value.
SO-Culture Number, date formatting in a specified culture (iso2 language) code. Partially overrides SO-Language/Accept-Language value. Ignored if no Language set.
SO-TimeZone Specify the timezone code that you would like date/time responses converted to.
SO-AppToken The application token that identifies the partner app. Used when calling Online WebAPI from a server.

Response:array

OK

Response Description
200 OK

Response body: array

Property Name Type Description
QuickReplyId int32 Primary key
Name string The short name of the quick reply
HtmlBody string The html body of the quick reply
TableRight TableRight The carrier's table right
FieldProperties object Field property dictionary mapping field names to field access rights.

Sample request

POST /api/v1/Agents/List/GetQuickReplies
Authorization: Basic dGplMDpUamUw
Accept: application/json; charset=utf-8
Accept-Language: en

Sample response

HTTP/1.1 200 OK
Content-Type: application/json; charset=utf-8

[
  {
    "QuickReplyId": 622,
    "Name": "Beer Group",
    "HtmlBody": "minima",
    "TableRight": null,
    "FieldProperties": {
      "fieldName": {
        "FieldRight": null,
        "FieldType": "System.Int32",
        "FieldLength": 270
      }
    }
  },
  {
    "QuickReplyId": 622,
    "Name": "Beer Group",
    "HtmlBody": "minima",
    "TableRight": null,
    "FieldProperties": {
      "fieldName": {
        "FieldRight": null,
        "FieldType": "System.Int32",
        "FieldLength": 270
      }
    }
  }
]