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POST Agents/PhoneList/AddToFavorites

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POST /api/v1/Agents/PhoneList/AddToFavorites

Adds a new contact to the history/favorites.

Returns the rank of the new history item. If the contact already existed in the history, it isn't added but the rank is updated.

Query String Parameters

Parameter Name Type Description
$select string Optional comma separated list of properties to include in the result. Other fields are then nulled out to reduce payload size: "Name,department,category". Default = show all fields.
POST /api/v1/Agents/PhoneList/AddToFavorites?$select=name,department,category/id

Request Headers

Parameter Name Description
Authorization Supports 'Basic', 'SoTicket' and 'Bearer' schemes, depending on installation type.
X-XSRF-TOKEN If not using Authorization header, you must provide XSRF value from cookie or hidden input field
Content-Type Content-type of the request body: application/json, text/json, application/xml, text/xml, application/x-www-form-urlencoded, application/json-patch+json, application/merge-patch+json
Accept Content-type(s) you would like the response in: application/json, text/json, application/xml, text/xml, application/json-patch+json, application/merge-patch+json
Accept-Language Convert string references and multi-language values into a specified language (iso2) code.
SO-Language Convert string references and multi-language values into a specified language (iso2) code. Overrides Accept-Language value.
SO-Culture Number, date formatting in a specified culture (iso2 language) code. Partially overrides SO-Language/Accept-Language value. Ignored if no Language set.
SO-TimeZone Specify the timezone code that you would like date/time responses converted to.
SO-AppToken The application token that identifies the partner app. Used when calling Online WebAPI from a server.

Request Body: request

ContactId

Property Name Type Description
ContactId Integer

Response:int32

OK

Response Description
200 OK

Response body: int32

Sample request

POST /api/v1/Agents/PhoneList/AddToFavorites
Authorization: Basic dGplMDpUamUw
Accept: application/json; charset=utf-8
Accept-Language: sv
Content-Type: application/json; charset=utf-8

{
  "ContactId": 327
}

Sample response

HTTP/1.1 200 OK
Content-Type: application/json; charset=utf-8

747
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