POST Agents/Ticket/SaveTicketRelationEntity
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POST /api/v1/Agents/Ticket/SaveTicketRelationEntity
Updates the existing TicketRelationEntity or creates a new TicketRelationEntity if the id parameter is 0.
NsApiSlow threshold: 5000 ms.
Request Headers
| Parameter Name | Description |
|---|---|
| Authorization | Supports 'Basic', 'SoTicket' and 'Bearer' schemes, depending on installation type. |
| X-XSRF-TOKEN | If not using Authorization header, you must provide XSRF value from cookie or hidden input field |
| Content-Type | Content-type of the request body: application/json, text/json, application/xml, text/xml, application/x-www-form-urlencoded, application/json-patch+json, application/merge-patch+json |
| Accept | Content-type(s) you would like the response in: application/json, text/json, application/xml, text/xml, application/json-patch+json, application/merge-patch+json |
| Accept-Language | Convert string references and multi-language values into a specified language (iso2) code. |
| SO-Language | Convert string references and multi-language values into a specified language (iso2) code. Overrides Accept-Language value. |
| SO-Culture | Number, date formatting in a specified culture (iso2 language) code. Partially overrides SO-Language/Accept-Language value. Ignored if no Language set. |
| SO-TimeZone | Specify the timezone code that you would like date/time responses converted to. |
| SO-AppToken | The application token that identifies the partner app. Used when calling Online WebAPI from a server. |
Request Body: ticketRelationEntity
The TicketRelationEntity that is saved
| Property Name | Type | Description |
|---|---|---|
| TicketRelationId | Integer | Primary key |
| SourceTicketId | Integer | Source ticket in this relation |
| DestinationTicketId | Integer | Destination ticket in this relation |
| RelationType | String | Ticket relation type |
| Comment | String | Comment for relation |
Response:
OK
| Response | Description |
|---|---|
| 200 | OK |
Response body: TicketRelationEntity
| Property Name | Type | Description |
|---|---|---|
| TicketRelationId | int32 | Primary key |
| SourceTicketId | int32 | Source ticket in this relation |
| DestinationTicketId | int32 | Destination ticket in this relation |
| RelationType | string | Ticket relation type |
| Comment | string | Comment for relation |
| TableRight | TableRight | The carrier's table right |
| FieldProperties | object | Field property dictionary mapping field names to field access rights. |