POST Agents/Ticket/SendTicketMessageSms
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POST /api/v1/Agents/Ticket/SendTicketMessageSms
Send a message to recipients by sms
Query String Parameters
Parameter Name | Type | Description |
---|---|---|
$select | string | Optional comma separated list of properties to include in the result. Other fields are then nulled out to reduce payload size: "Name,department,category". Default = show all fields. |
POST /api/v1/Agents/Ticket/SendTicketMessageSms?$select=name,department,category/id
Request Headers
Parameter Name | Description |
---|---|
Authorization | Supports 'Basic', 'SoTicket' and 'Bearer' schemes, depending on installation type. |
X-XSRF-TOKEN | If not using Authorization header, you must provide XSRF value from cookie or hidden input field |
Content-Type | Content-type of the request body: application/json , text/json , application/xml , text/xml , application/x-www-form-urlencoded , application/json-patch+json , application/merge-patch+json |
Accept | Content-type(s) you would like the response in: |
SO-AppToken | The application token that identifies the partner app. Used when calling Online WebAPI from a server. |
Request Body: request
TicketMessageEntityId, ReplyTemplateId, Sms
Property Name | Type | Description |
---|---|---|
TicketMessageEntityId | Integer | |
ReplyTemplateId | Integer | |
Sms | Array |
Response:
No Content
Response | Description |
---|---|
204 | No Content |
Response body: TimeZoneData
Sample request
POST /api/v1/Agents/Ticket/SendTicketMessageSms
Authorization: Basic dGplMDpUamUw
Accept: application/json; charset=utf-8
Accept-Language: *
Content-Type: application/json; charset=utf-8
{
"TicketMessageEntityId": 321,
"ReplyTemplateId": 728,
"Sms": [
"consequatur",
"aliquam"
]
}
Sample response
HTTP/1.1 204 No Content
Content-Type: application/json; charset=utf-8
null