> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Global Change Ticket Status

> This method will change all references from one ticket status to another.

Typically used in conjuction with delete
NsApiSlow threshold: 5000 ms.



## OpenAPI

````yaml /openapi/agent/openapi-v3-ListAgent.json post /api/v1/Agents/List/GlobalChangeTicketStatus
openapi: 3.0.0
info:
  version: v1-Agents
  title: SuperOffice Agent API v1
  description: SuperOffice Agent API - ListAgent
  contact:
    name: SuperOffice DevNet
    url: https://docs.superoffice.com/en/api/index.html
    email: sdk@superoffice.com
servers:
  - url: http://localhost:56350
  - url: https://localhost:56350
security: []
tags: []
externalDocs:
  description: >-
    The SuperOffice DevNet Community has more documentation, examples, and
    discussion forums.
  url: https://community.superoffice.com/en/developer/
paths:
  /api/v1/Agents/List/GlobalChangeTicketStatus:
    post:
      tags:
        - List_Agent
      summary: Global Change Ticket Status
      description: "This method will change all references from one ticket status to another.\n\nTypically used in conjuction with delete\r\nNsApiSlow threshold: 5000 ms."
      operationId: v1ListAgent_GlobalChangeTicketStatus
      parameters:
        - name: $select
          in: query
          description: >-
            Optional comma separated list of properties to include in the
            result. Other fields are then nulled out to reduce payload size:
            "Name,department,category". Default = show all fields.
          required: false
          schema:
            type: string
        - name: SO-AppToken
          in: header
          description: >-
            The application token that identifies the partner app. Used when
            calling Online WebAPI from a server.
          required: false
          schema:
            type: string
      requestBody:
        content:
          application/json:
            schema:
              $ref: >-
                #/components/schemas/SuperOffice.WebApi.v1.Carriers.ListCarriers.GlobalChangeTicketStatusRequest
          text/json:
            schema:
              $ref: >-
                #/components/schemas/SuperOffice.WebApi.v1.Carriers.ListCarriers.GlobalChangeTicketStatusRequest
          application/xml:
            schema:
              $ref: >-
                #/components/schemas/SuperOffice.WebApi.v1.Carriers.ListCarriers.GlobalChangeTicketStatusRequest
          text/xml:
            schema:
              $ref: >-
                #/components/schemas/SuperOffice.WebApi.v1.Carriers.ListCarriers.GlobalChangeTicketStatusRequest
          application/x-www-form-urlencoded:
            schema:
              $ref: >-
                #/components/schemas/SuperOffice.WebApi.v1.Carriers.ListCarriers.GlobalChangeTicketStatusRequest
          application/json-patch+json:
            schema:
              $ref: >-
                #/components/schemas/SuperOffice.WebApi.v1.Carriers.ListCarriers.GlobalChangeTicketStatusRequest
          application/merge-patch+json:
            schema:
              $ref: >-
                #/components/schemas/SuperOffice.WebApi.v1.Carriers.ListCarriers.GlobalChangeTicketStatusRequest
        description: FromTicketStatusId, ToTicketStatusId
        required: true
      responses:
        '204':
          description: No Content
      security:
        - SuperOffice_Password: []
          SuperId_Authentication: []
components:
  schemas:
    SuperOffice.WebApi.v1.Carriers.ListCarriers.GlobalChangeTicketStatusRequest:
      description: >-
        GlobalChangeTicketStatus: This method will change all references from
        one ticket status to another. Typically used in conjuction with delete
      type: object
      properties:
        FromTicketStatusId:
          format: int32
          type: integer
        ToTicketStatusId:
          format: int32
          type: integer

````

## Related topics

- [Global Change Ticket Status](/en/api/reference/restful/rest/list_ticketstatus/global-change-ticket-status.md)
- [SuperOffice.WebApi.Data.List GlobalChangeTicketStatusRequest](/en/api/reference/webapi/SuperOffice.WebApi.Data.List_GlobalChangeTicketStatusRequest.md)
- [NSListAgent](/en/automation/crmscript/reference/CRMScript.NetServer.NSListAgent.md)
- [SuperOffice.WebApi.Agents.IListAgent](/en/api/reference/webapi/SuperOffice.WebApi.Agents.IListAgent.md)
- [SuperOffice.WebApi.Agents.ListAgent](/en/api/reference/webapi/SuperOffice.WebApi.Agents.ListAgent.md)
- [Global Change Ticket Type](/en/api/reference/restful/agent/list_agent/global-change-ticket-type.md)