> ## Documentation Index > Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt > Use this file to discover all available pages before exploring further. # Get Ticket Relation Actions > Get the relation-driven actions that apply to a ticket, such as whether to offer closing the parent or whether open children are blocking the ticket from being closed. NsApiSlow threshold: 5000 ms. ## Experimental: ## This method is experimental, subject to change, and not intended for partners. ## OpenAPI ````yaml /openapi/agent/openapi-v3-TicketAgent.json post /api/v1/Agents/Ticket/GetTicketRelationActions openapi: 3.0.0 info: version: v1-Agents title: SuperOffice Agent API v1 description: SuperOffice Agent API - TicketAgent contact: name: SuperOffice DevNet url: https://docs.superoffice.com/en/api/index.html email: sdk@superoffice.com servers: - url: http://localhost:56350 - url: https://localhost:56350 security: [] tags: [] externalDocs: description: >- The SuperOffice DevNet Community has more documentation, examples, and discussion forums. url: https://community.superoffice.com/en/developer/ paths: /api/v1/Agents/Ticket/GetTicketRelationActions: post: tags: - Ticket_Agent summary: Get Ticket Relation Actions description: "Get the relation-driven actions that apply to a ticket, such as whether to offer closing the parent or whether open children are blocking the ticket from being closed.\n\nNsApiSlow threshold: 5000 ms.\r\n## Experimental: ## This method is experimental, subject to change, and not intended for partners." operationId: v1TicketAgent_GetTicketRelationActions parameters: - name: $select in: query description: >- Optional comma separated list of properties to include in the result. Other fields are then nulled out to reduce payload size: "Name,department,category". Default = show all fields. required: false schema: type: string - name: Accept-Language in: header description: >- Convert string references and multi-language values into a specified language (iso2) code. required: false schema: type: string - name: SO-Language in: header description: >- Convert string references and multi-language values into a specified language (iso2) code. Overrides Accept-Language value. required: false schema: type: string - name: SO-Culture in: header description: >- Number, date formatting in a specified culture (iso2 language) code. Partially overrides SO-Language/Accept-Language value. Ignored if no Language set. required: false schema: type: string - name: SO-TimeZone in: header description: >- Specify the timezone code that you would like date/time responses converted to. required: false schema: type: string - name: SO-AppToken in: header description: >- The application token that identifies the partner app. Used when calling Online WebAPI from a server. required: false schema: type: string requestBody: content: application/json: schema: $ref: >- #/components/schemas/SuperOffice.WebApi.v1.Carriers.TicketCarriers.GetTicketRelationActionsRequest text/json: schema: $ref: >- #/components/schemas/SuperOffice.WebApi.v1.Carriers.TicketCarriers.GetTicketRelationActionsRequest application/xml: schema: $ref: >- #/components/schemas/SuperOffice.WebApi.v1.Carriers.TicketCarriers.GetTicketRelationActionsRequest text/xml: schema: $ref: >- #/components/schemas/SuperOffice.WebApi.v1.Carriers.TicketCarriers.GetTicketRelationActionsRequest application/x-www-form-urlencoded: schema: $ref: >- #/components/schemas/SuperOffice.WebApi.v1.Carriers.TicketCarriers.GetTicketRelationActionsRequest application/json-patch+json: schema: $ref: >- #/components/schemas/SuperOffice.WebApi.v1.Carriers.TicketCarriers.GetTicketRelationActionsRequest application/merge-patch+json: schema: $ref: >- #/components/schemas/SuperOffice.WebApi.v1.Carriers.TicketCarriers.GetTicketRelationActionsRequest description: TicketId, ParentTicketId, TicketTypeId required: true responses: '200': description: OK content: application/json: schema: $ref: >- #/components/schemas/SuperOffice.CRM.Services.TicketRelationAction text/json: schema: $ref: >- #/components/schemas/SuperOffice.CRM.Services.TicketRelationAction application/xml: schema: $ref: >- #/components/schemas/SuperOffice.CRM.Services.TicketRelationAction text/xml: schema: $ref: >- #/components/schemas/SuperOffice.CRM.Services.TicketRelationAction application/json-patch+json: schema: $ref: >- #/components/schemas/SuperOffice.CRM.Services.TicketRelationAction application/merge-patch+json: schema: $ref: >- #/components/schemas/SuperOffice.CRM.Services.TicketRelationAction security: - SuperOffice_Password: [] SuperId_Authentication: [] components: schemas: SuperOffice.WebApi.v1.Carriers.TicketCarriers.GetTicketRelationActionsRequest: description: >- GetTicketRelationActions: Get the relation-driven actions that apply to a ticket, such as whether to offer closing the parent or whether open children are blocking the ticket from being closed. type: object properties: TicketId: format: int32 type: integer ParentTicketId: format: int32 type: integer TicketTypeId: format: int32 type: integer SuperOffice.CRM.Services.TicketRelationAction: description: "Relation-driven actions applicable to a ticket, indicating whether to offer closing the parent or whether open children are blocking the ticket from being closed.\r\n\r\nCarrier object for TicketRelationAction.\r\nServices for the TicketRelationAction Carrier is available from the Ticket Agent." type: object properties: TicketIdToClose: format: int32 description: >- ID of the parent ticket to offer closing when all its children are closed. 0 if not applicable. type: integer IsParentRequired: description: True if a parent relation is mandatory for this ticket type. type: boolean CanCloseCurrentTicket: description: >- True if the ticket may be closed. False if unclosed children are blocking it. type: boolean Children: description: >- Ids of unclosed child tickets. If CanCloseCurrentTicket is false, these are the tickets blocking the close. type: array items: format: int32 type: integer ```` ## Related topics - [SuperOffice.WebApi.Data.Ticket GetTicketRelationActionsRequest](/en/api/reference/webapi/SuperOffice.WebApi.Data.Ticket_GetTicketRelationActionsRequest.md) - [SuperOffice.WebApi.Agents.TicketAgent](/en/api/reference/webapi/SuperOffice.WebApi.Agents.TicketAgent.md) - [SuperOffice.WebApi.Agents.ITicketAgent](/en/api/reference/webapi/SuperOffice.WebApi.Agents.ITicketAgent.md) - [WebAPI changes in SuperOffice 12.0](/release-notes/12/api/changes-webapi-12.0.342.0.md) - [SuperOffice.WebApi.Data.TicketRelationAction](/en/api/reference/webapi/SuperOffice.WebApi.Data.TicketRelationAction.md) - [Get Ticket Relations](/en/api/reference/restful/agent/ticket_agent/get-ticket-relations.md)