GET Contact/{id}/Summary

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 • 3 minutes to read 
GET /api/v1/Contact/{contactId}/Summary

Get summary of contact and its recent activity.

Path Part Type Description
contactId int32 The contact id to summarize. Required

Query String Parameters

Parameter Name Type Description
limit int32 Max number of items to include in summary lists. 
GET /api/v1/Contact/{contactId}/Summary?limit=301

Request Headers

Parameter Name Description
Authorization Supports 'Basic', 'SoTicket' and 'Bearer' schemes, depending on installation type.
X-XSRF-TOKEN If not using Authorization header, you must provide XSRF value from cookie or hidden input field
Accept Content-type(s) you would like the response in: application/json, text/json, application/xml, text/xml, application/json-patch+json, application/merge-patch+json
Accept-Language Convert string references and multi-language values into a specified language (iso2) code.
SO-Language Convert string references and multi-language values into a specified language (iso2) code. Overrides Accept-Language value.
SO-Culture Number, date formatting in a specified culture (iso2 language) code. Partially overrides SO-Language/Accept-Language value. Ignored if no Language set.
SO-TimeZone Specify the timezone code that you would like date/time responses converted to.
SO-AppToken The application token that identifies the partner app. Used when calling Online WebAPI from a server.

Response:

OK

Response Description
200 OK

Response body: ContactSummary

Property Name Type Description
Contact Contact Simple Contact data.
Tickets array Recent tickets on contact
Followups array Recent follow-ups on contact
Documents array Recent documents on contact
Sales array Recent sales on contact
Chats array Recent chats with contact

Sample request

GET /api/v1/Contact/{contactId}/Summary
Authorization: Basic dGplMDpUamUw
Accept: application/json; charset=utf-8
Accept-Language: en

Sample response

HTTP/1.1 200 OK
Content-Type: application/json; charset=utf-8

{
  "Contact": null,
  "Tickets": [
    {
      "TicketId": 880,
      "TicketStatus": 837,
      "Title": "commodi",
      "Registered": "2001-02-27T14:34:01.8188302+01:00",
      "IconHint": "occaecati"
    },
    {
      "TicketId": 880,
      "TicketStatus": 837,
      "Title": "commodi",
      "Registered": "2001-02-27T14:34:01.8188302+01:00",
      "IconHint": "occaecati"
    }
  ],
  "Followups": [
    {
      "AppointmentId": 446,
      "DocumentId": 930,
      "Date": "2010-08-07T14:34:01.8188302+02:00",
      "Description": "Multi-tiered didactic infrastructure",
      "Completed": "Completed",
      "Registered": "2021-03-13T14:34:01.8188302+01:00"
    },
    {
      "AppointmentId": 446,
      "DocumentId": 930,
      "Date": "2010-08-07T14:34:01.8188302+02:00",
      "Description": "Multi-tiered didactic infrastructure",
      "Completed": "Completed",
      "Registered": "2021-03-13T14:34:01.8188302+01:00"
    }
  ],
  "Documents": [
    {
      "AppointmentId": 375,
      "DocumentId": 599,
      "Date": "2005-01-06T14:34:01.8188302+01:00",
      "Description": "Compatible mission-critical capacity",
      "Completed": "Completed",
      "Registered": "2020-11-08T14:34:01.8188302+01:00"
    },
    {
      "AppointmentId": 375,
      "DocumentId": 599,
      "Date": "2005-01-06T14:34:01.8188302+01:00",
      "Description": "Compatible mission-critical capacity",
      "Completed": "Completed",
      "Registered": "2020-11-08T14:34:01.8188302+01:00"
    }
  ],
  "Sales": [
    {
      "SaleId": 9,
      "SaleDate": "2021-03-28T14:34:01.8188302+02:00",
      "Probability": 987,
      "Heading": "veritatis",
      "Amount": 21057.345999999998,
      "Currency": "impedit",
      "AmountInBaseCurrency": 11937.405999999999,
      "Status": "Lost",
      "Completed": "Completed",
      "Registered": "2022-12-31T14:34:01.8198296+01:00"
    }
  ],
  "Chats": [
    {
      "ChatSessionId": 296,
      "Name": "Global Industries Ltd",
      "CompanyName": "Hegmann-Kuphal",
      "FirstMessage": "blanditiis",
      "LastMessage": "omnis",
      "WhenRequested": "2019-03-11T14:34:01.8198296+01:00",
      "WhenEnded": "2004-10-13T14:34:01.8198296+02:00"
    }
  ]
}