PUT TicketRelationDefinition/{id}
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PUT /api/v1/TicketRelationDefinition/{id}
Updates the existing TicketRelationDefinitionEntity
NsApiSlow threshold: 5000 ms.
| Path Part | Type | Description |
|---|---|---|
| id | int32 | The TicketRelationDefinitionEntity id to update. Required |
Query String Parameters
| Parameter Name | Type | Description |
|---|---|---|
| $select | string | Optional comma separated list of properties to include in the result. Other fields are then nulled out to reduce payload size: "Name,department,category" Default = show all fields. |
PUT /api/v1/TicketRelationDefinition/{id}?$select=name,department,category/id
Request Headers
| Parameter Name | Description |
|---|---|
| Authorization | Supports 'Basic', 'SoTicket' and 'Bearer' schemes, depending on installation type. |
| X-XSRF-TOKEN | If not using Authorization header, you must provide XSRF value from cookie or hidden input field |
| Content-Type | Content-type of the request body: application/json, text/json, application/xml, text/xml, application/x-www-form-urlencoded, application/json-patch+json, application/merge-patch+json |
| Accept | Content-type(s) you would like the response in: application/json, text/json, application/xml, text/xml, application/json-patch+json, application/merge-patch+json |
| Accept-Language | Convert string references and multi-language values into a specified language (iso2) code. |
| SO-Language | Convert string references and multi-language values into a specified language (iso2) code. Overrides Accept-Language value. |
| SO-Culture | Number, date formatting in a specified culture (iso2 language) code. Partially overrides SO-Language/Accept-Language value. Ignored if no Language set. |
| SO-TimeZone | Specify the timezone code that you would like date/time responses converted to. |
| SO-AppToken | The application token that identifies the partner app. Used when calling Online WebAPI from a server. |
Request Body: entity
The TicketRelationDefinitionEntity to be saved.
| Property Name | Type | Description |
|---|---|---|
| TicketRelationDefId | Integer | Primary key |
| Name | String | The name of this Ticket relation |
| Description | String | Tooltip or other description |
| Rank | Integer | Rank order |
| RelationType | String | Type of the relation (Related, Parent, Child) |
| IsBuiltIn | Boolean | Is this row part of SuperOffice priming data |
| IsParentMandatory | Boolean | Parent relation is mandatory when a new request is created |
| IsCloseParentWithChild | Boolean | Close parent when all children are closed |
| IsPreventClosingParent | Boolean | Prevent closing parent until all children are closed |
| IsCloseWithParent | Boolean | Offer to close all related when parent is closed |
| SourceTicketTypes | Array | Source ticket type(s) for this relation |
| DestinationTicketTypes | Array | Destination ticket type(s) for this relation |
Response:
TicketRelationDefinitionEntity updated.
| Response | Description |
|---|---|
| 200 | TicketRelationDefinitionEntity updated. |
| 400 | Bad request. Entity to save is not in request body. |
Response body: TicketRelationDefinitionEntityWithLinks
| Property Name | Type | Description |
|---|---|---|
| TicketRelationDefId | int32 | Primary key |
| Name | string | The name of this Ticket relation |
| Description | string | Tooltip or other description |
| Rank | int32 | Rank order |
| RelationType | string | Type of the relation (Related, Parent, Child) |
| IsBuiltIn | bool | Is this row part of SuperOffice priming data |
| IsParentMandatory | bool | Parent relation is mandatory when a new request is created |
| IsCloseParentWithChild | bool | Close parent when all children are closed |
| IsPreventClosingParent | bool | Prevent closing parent until all children are closed |
| IsCloseWithParent | bool | Offer to close all related when parent is closed |
| SourceTicketTypes | array | Source ticket type(s) for this relation |
| DestinationTicketTypes | array | Destination ticket type(s) for this relation |
| TableRight | TableRight | The carrier's table right |
| FieldProperties | object | Field property dictionary mapping field names to field access rights. |
| _Links | object |