> ## Documentation Index > Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt > Use this file to discover all available pages before exploring further. # Default Ticket Relation Definition Entity > Set default values into a new TicketRelationDefinitionEntity. NetServer calculates default values on the entity, which is required when creating/storing a new instance Calls the List agent service CreateDefaultTicketRelationDefinitionEntity. NsApiSlow threshold: 5000 ms. ## OpenAPI ````yaml /openapi/rest/openapi-v3-TicketRelationDefinition.json get /api/v1/TicketRelationDefinition/default openapi: 3.0.0 info: version: v1-REST title: SuperOffice REST API v1 description: SuperOffice REST API - TicketRelationDefinition contact: name: SuperOffice DevNet url: https://docs.superoffice.com/en/api/index.html email: sdk@superoffice.com servers: - url: http://localhost:56350 - url: https://localhost:56350 security: [] tags: [] externalDocs: description: >- The SuperOffice DevNet Community has more documentation, examples, and discussion forums. url: https://community.superoffice.com/en/developer/ paths: /api/v1/TicketRelationDefinition/default: get: tags: - TicketRelationDefinition summary: Default Ticket Relation Definition Entity description: "Set default values into a new TicketRelationDefinitionEntity.\n\nNetServer calculates default values on the entity, which is required when creating/storing a new instance Calls the List agent service CreateDefaultTicketRelationDefinitionEntity.\r\nNsApiSlow threshold: 5000 ms." operationId: v1TicketRelationDefinitionEntity_DefaultTicketRelationDefinitionEntity parameters: - name: Accept-Language in: header description: >- Convert string references and multi-language values into a specified language (iso2) code. required: false schema: type: string - name: SO-Language in: header description: >- Convert string references and multi-language values into a specified language (iso2) code. Overrides Accept-Language value. required: false schema: type: string - name: SO-Culture in: header description: >- Number, date formatting in a specified culture (iso2 language) code. Partially overrides SO-Language/Accept-Language value. Ignored if no Language set. required: false schema: type: string - name: SO-TimeZone in: header description: >- Specify the timezone code that you would like date/time responses converted to. required: false schema: type: string - name: SO-AppToken in: header description: >- The application token that identifies the partner app. Used when calling Online WebAPI from a server. required: false schema: type: string responses: '200': description: OK content: application/json: schema: $ref: >- #/components/schemas/SuperOffice.CRM.Services.TicketRelationDefinitionEntity text/json: schema: $ref: >- #/components/schemas/SuperOffice.CRM.Services.TicketRelationDefinitionEntity application/xml: schema: $ref: >- #/components/schemas/SuperOffice.CRM.Services.TicketRelationDefinitionEntity text/xml: schema: $ref: >- #/components/schemas/SuperOffice.CRM.Services.TicketRelationDefinitionEntity application/json-patch+json: schema: $ref: >- #/components/schemas/SuperOffice.CRM.Services.TicketRelationDefinitionEntity application/merge-patch+json: schema: $ref: >- #/components/schemas/SuperOffice.CRM.Services.TicketRelationDefinitionEntity security: - SuperOffice_Password: [] SuperId_Authentication: [] components: schemas: SuperOffice.CRM.Services.TicketRelationDefinitionEntity: description: "Ticket relation definition entity\r\n\r\nCarrier object for TicketRelationDefinitionEntity.\r\nServices for the TicketRelationDefinitionEntity Carrier is available from the List Agent." type: object properties: TicketRelationDefId: format: int32 description: Primary key type: integer Name: description: The name of this Ticket relation type: string Description: description: Tooltip or other description type: string Rank: format: int32 description: Rank order type: integer RelationType: description: Type of the relation (Related, Parent, Child) enum: - Related - Parent - Child type: string IsBuiltIn: description: Is this row part of SuperOffice priming data type: boolean IsParentMandatory: description: Parent relation is mandatory when a new request is created type: boolean IsCloseParentWithChild: description: Close parent when all children are closed type: boolean IsPreventClosingParent: description: Prevent closing parent until all children are closed type: boolean IsCloseWithParent: description: Offer to close all related when parent is closed type: boolean SourceTicketTypes: description: Source ticket type(s) for this relation type: array items: format: int32 type: integer DestinationTicketTypes: description: Destination ticket type(s) for this relation type: array items: format: int32 type: integer TableRight: $ref: '#/components/schemas/SuperOffice.CRM.Security.TableRight' FieldProperties: description: >- Field property dictionary mapping field names to field access rights. type: object additionalProperties: $ref: '#/components/schemas/SuperOffice.CRM.Security.FieldProperty' SuperOffice.CRM.Security.TableRight: description: "Wraps a table right together with an explanatory reason.\r\nCode can indicate why access is restricted." type: object properties: Mask: type: string Reason: type: string SuperOffice.CRM.Security.FieldProperty: description: >- Class holding properties like field length, field type about a field in the carrier. type: object properties: FieldRight: $ref: '#/components/schemas/SuperOffice.CRM.Security.FieldRight' FieldType: type: string FieldLength: format: int32 description: '' type: integer SuperOffice.CRM.Security.FieldRight: description: "Wraps the field right together with an explanatory reason.\r\nAlso adds logical operators to the field rights so that they can be easily combined." type: object properties: Mask: type: string Reason: type: string ```` ## Related topics - [Create Default Ticket Relation Definition Entity](/en/api/reference/restful/agent/list_agent/create-default-ticket-relation-definition-entity.md) - [SuperOffice.WebApi.Agents.IListAgent](/en/api/reference/webapi/SuperOffice.WebApi.Agents.IListAgent.md) - [SuperOffice.WebApi.Agents.ListAgent](/en/api/reference/webapi/SuperOffice.WebApi.Agents.ListAgent.md) - [Default Relation Definition Entity](/en/api/reference/restful/rest/relationdefinition/default-relation-definition-entity.md) - [Delete Ticket Relation Definition Entity](/en/api/reference/restful/rest/ticketrelationdefinition/delete-ticket-relation-definition-entity.md) - [SuperOffice.WebApi.Data.TicketRelationDefinitionEntity](/en/api/reference/webapi/SuperOffice.WebApi.Data.TicketRelationDefinitionEntity.md)