> ## Documentation Index > Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt > Use this file to discover all available pages before exploring further. # Post Ticket Type Entity > Creates a new TicketTypeEntity Calls the List agent service SaveTicketTypeEntity. NsApiSlow threshold: 5000 ms. ## OpenAPI ````yaml /openapi/rest/openapi-v3-TicketType.json post /api/v1/TicketType openapi: 3.0.0 info: version: v1-REST title: SuperOffice REST API v1 description: SuperOffice REST API - TicketType contact: name: SuperOffice DevNet url: https://docs.superoffice.com/en/api/index.html email: sdk@superoffice.com servers: - url: http://localhost:56350 - url: https://localhost:56350 security: [] tags: [] externalDocs: description: >- The SuperOffice DevNet Community has more documentation, examples, and discussion forums. url: https://community.superoffice.com/en/developer/ paths: /api/v1/TicketType: post: tags: - TicketType summary: Post Ticket Type Entity description: "Creates a new TicketTypeEntity\n\nCalls the List agent service SaveTicketTypeEntity.\r\nNsApiSlow threshold: 5000 ms." operationId: v1TicketTypeEntity_PostTicketTypeEntity parameters: - name: $select in: query description: >- Optional comma separated list of properties to include in the result. Other fields are then nulled out to reduce payload size: "Name,department,category" Default = show all fields. required: false schema: type: string - name: Accept-Language in: header description: >- Convert string references and multi-language values into a specified language (iso2) code. required: false schema: type: string - name: SO-Language in: header description: >- Convert string references and multi-language values into a specified language (iso2) code. Overrides Accept-Language value. required: false schema: type: string - name: SO-Culture in: header description: >- Number, date formatting in a specified culture (iso2 language) code. Partially overrides SO-Language/Accept-Language value. Ignored if no Language set. required: false schema: type: string - name: SO-TimeZone in: header description: >- Specify the timezone code that you would like date/time responses converted to. required: false schema: type: string - name: SO-AppToken in: header description: >- The application token that identifies the partner app. Used when calling Online WebAPI from a server. required: false schema: type: string requestBody: $ref: '#/components/requestBodies/SuperOffice.CRM.Services.TicketTypeEntity' responses: '200': description: OK content: application/json: schema: $ref: >- #/components/schemas/SuperOffice.WebApi.v1.Carriers.ListCarriers.TicketTypeEntityWithLinks text/json: schema: $ref: >- #/components/schemas/SuperOffice.WebApi.v1.Carriers.ListCarriers.TicketTypeEntityWithLinks application/xml: schema: $ref: >- #/components/schemas/SuperOffice.WebApi.v1.Carriers.ListCarriers.TicketTypeEntityWithLinks text/xml: schema: $ref: >- #/components/schemas/SuperOffice.WebApi.v1.Carriers.ListCarriers.TicketTypeEntityWithLinks application/json-patch+json: schema: $ref: >- #/components/schemas/SuperOffice.WebApi.v1.Carriers.ListCarriers.TicketTypeEntityWithLinks application/merge-patch+json: schema: $ref: >- #/components/schemas/SuperOffice.WebApi.v1.Carriers.ListCarriers.TicketTypeEntityWithLinks security: - SuperOffice_Password: [] SuperId_Authentication: [] components: requestBodies: SuperOffice.CRM.Services.TicketTypeEntity: content: application/json: schema: $ref: '#/components/schemas/SuperOffice.CRM.Services.TicketTypeEntity' text/json: schema: $ref: '#/components/schemas/SuperOffice.CRM.Services.TicketTypeEntity' application/xml: schema: $ref: '#/components/schemas/SuperOffice.CRM.Services.TicketTypeEntity' text/xml: schema: $ref: '#/components/schemas/SuperOffice.CRM.Services.TicketTypeEntity' application/x-www-form-urlencoded: schema: $ref: '#/components/schemas/SuperOffice.CRM.Services.TicketTypeEntity' application/json-patch+json: schema: $ref: '#/components/schemas/SuperOffice.CRM.Services.TicketTypeEntity' application/merge-patch+json: schema: $ref: '#/components/schemas/SuperOffice.CRM.Services.TicketTypeEntity' description: The TicketTypeEntity to be saved. required: true schemas: SuperOffice.WebApi.v1.Carriers.ListCarriers.TicketTypeEntityWithLinks: description: "Entity for a ticket (Request) type. This enables having diversified tickets needed for a specific process.\r\n\r\nTicketTypeEntity entity with API _Links added." type: object properties: TicketTypeId: format: int32 description: Primary key type: integer Name: description: The list item type: string Rank: format: int32 description: Rank order type: integer Tooltip: description: Tooltip or other description type: string Icon: description: Name of the icon type: string DefaultTicketStatus: format: int32 description: Default ticket status for new tickets type: integer TicketStatuses: description: >- Relevant/available ticket statuses for this Request type. Empty field means all statuses are available. type: array items: format: int32 type: integer DefaultTicketPriority: format: int32 description: Default ticket priority for new tickets type: integer TicketPriorities: description: >- Relevant/available ticket priorities for this Request type. Empty field means all priorities are available. type: array items: format: int32 type: integer ReplyTemplate: format: int32 description: Reply template to use when replying to a ticket of this type type: integer IsExternalVisible: description: >- Is this request type visible to external people and they can submit requests of this type type: boolean IsDefault: description: Is this Ticket Type marked as default type: boolean ShowInNew: description: Enables this request type to be accessible in +New in top bar type: boolean ExcludeSignature: description: Do not insert user signature automatically type: boolean ExcludeEmailRecipients: description: Create request without initially having to send outbound e-mail type: boolean ExternalAsDefault: description: Ability to set external access level for this request type type: boolean VisibleForGroups: description: Array of references to the visible for groups type: array items: format: int32 type: integer ReplyForwardNoSignature: description: Do not insert user signature when replying or forwarding the message type: boolean ReplyExternalAsDefault: description: Set external access level when replying the message type: boolean TableRight: $ref: '#/components/schemas/SuperOffice.CRM.Security.TableRight' FieldProperties: description: >- Field property dictionary mapping field names to field access rights. type: object additionalProperties: $ref: '#/components/schemas/SuperOffice.CRM.Security.FieldProperty' _Links: type: object additionalProperties: type: string SuperOffice.CRM.Services.TicketTypeEntity: description: "Entity for a ticket (Request) type. This enables having diversified tickets needed for a specific process.\r\n\r\nCarrier object for TicketTypeEntity.\r\nServices for the TicketTypeEntity Carrier is available from the List Agent." type: object properties: TicketTypeId: format: int32 description: Primary key type: integer Name: description: The list item type: string Rank: format: int32 description: Rank order type: integer Tooltip: description: Tooltip or other description type: string Icon: description: Name of the icon type: string DefaultTicketStatus: format: int32 description: Default ticket status for new tickets type: integer TicketStatuses: description: >- Relevant/available ticket statuses for this Request type. Empty field means all statuses are available. type: array items: format: int32 type: integer DefaultTicketPriority: format: int32 description: Default ticket priority for new tickets type: integer TicketPriorities: description: >- Relevant/available ticket priorities for this Request type. Empty field means all priorities are available. type: array items: format: int32 type: integer ReplyTemplate: format: int32 description: Reply template to use when replying to a ticket of this type type: integer IsExternalVisible: description: >- Is this request type visible to external people and they can submit requests of this type type: boolean IsDefault: description: Is this Ticket Type marked as default type: boolean ShowInNew: description: Enables this request type to be accessible in +New in top bar type: boolean ExcludeSignature: description: Do not insert user signature automatically type: boolean ExcludeEmailRecipients: description: Create request without initially having to send outbound e-mail type: boolean ExternalAsDefault: description: Ability to set external access level for this request type type: boolean VisibleForGroups: description: Array of references to the visible for groups type: array items: format: int32 type: integer ReplyForwardNoSignature: description: Do not insert user signature when replying or forwarding the message type: boolean ReplyExternalAsDefault: description: Set external access level when replying the message type: boolean TableRight: $ref: '#/components/schemas/SuperOffice.CRM.Security.TableRight' FieldProperties: description: >- Field property dictionary mapping field names to field access rights. type: object additionalProperties: $ref: '#/components/schemas/SuperOffice.CRM.Security.FieldProperty' SuperOffice.CRM.Security.TableRight: description: "Wraps a table right together with an explanatory reason.\r\nCode can indicate why access is restricted." type: object properties: Mask: type: string Reason: type: string SuperOffice.CRM.Security.FieldProperty: description: >- Class holding properties like field length, field type about a field in the carrier. type: object properties: FieldRight: $ref: '#/components/schemas/SuperOffice.CRM.Security.FieldRight' FieldType: type: string FieldLength: format: int32 description: '' type: integer SuperOffice.CRM.Security.FieldRight: description: "Wraps the field right together with an explanatory reason.\r\nAlso adds logical operators to the field rights so that they can be easily combined." type: object properties: Mask: type: string Reason: type: string ```` ## Related topics - [Post Ticket Type Entity](/en/api/reference/restful/rest/list_tickettype/post-ticket-type-entity.md) - [Post Ticket Type Entity Heading](/en/api/reference/restful/rest/list_tickettype/post-ticket-type-entity-heading.md) - [Post Ticket Relation Entity](/en/api/reference/restful/rest/ticketrelation/post-ticket-relation-entity.md) - [Post Ticket Category Entity](/en/api/reference/restful/rest/list_ticketcategory/post-ticket-category-entity.md) - [Post Ticket Priority Entity](/en/api/reference/restful/rest/list_ticketpriority/post-ticket-priority-entity.md) - [Post Ticket Status Entity](/en/api/reference/restful/rest/list_ticketstatus/post-ticket-status-entity.md)