Services87.TicketAgent WSDL
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<?xml version="1.0" encoding="utf-8"?>
<wsdl:definitions name="WcfTicketService" targetNamespace="http://www.superoffice.net/ws/crm/NetServer/Services87" xmlns:wsdl="http://schemas.xmlsoap.org/wsdl/" xmlns:wsam="http://www.w3.org/2007/05/addressing/metadata" xmlns:wsx="http://schemas.xmlsoap.org/ws/2004/09/mex" xmlns:wsap="http://schemas.xmlsoap.org/ws/2004/08/addressing/policy" xmlns:msc="http://schemas.microsoft.com/ws/2005/12/wsdl/contract" xmlns:wsp="http://schemas.xmlsoap.org/ws/2004/09/policy" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/wsdl/soap/" xmlns:wsu="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-utility-1.0.xsd" xmlns:soap12="http://schemas.xmlsoap.org/wsdl/soap12/" xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/" xmlns:tns="http://www.superoffice.net/ws/crm/NetServer/Services87" xmlns:wsa10="http://www.w3.org/2005/08/addressing" xmlns:wsaw="http://www.w3.org/2006/05/addressing/wsdl" xmlns:wsa="http://schemas.xmlsoap.org/ws/2004/08/addressing">
<wsdl:types>
<xs:schema elementFormDefault="qualified" targetNamespace="http://www.superoffice.net/ws/crm/NetServer/Services87" xmlns:xs="http://www.w3.org/2001/XMLSchema">
<xs:import namespace="http://schemas.microsoft.com/2003/10/Serialization/Arrays" />
<xs:import namespace="http://schemas.microsoft.com/2003/10/Serialization/" />
<xs:element name="CreateDefaultTicketEntity">
<xs:complexType>
<xs:sequence />
</xs:complexType>
</xs:element>
<xs:element name="ApplicationToken" nillable="true" type="xs:string" />
<xs:complexType name="SoCredentials">
<xs:sequence>
<xs:element minOccurs="0" name="Ticket" nillable="true" type="xs:string" />
</xs:sequence>
</xs:complexType>
<xs:element name="SoCredentials" nillable="true" type="tns:SoCredentials" />
<xs:element name="Credentials" nillable="true" type="tns:SoCredentials" />
<xs:complexType name="SoTimeZone">
<xs:sequence>
<xs:element minOccurs="0" name="SoTimeZoneId" type="xs:int" />
<xs:element minOccurs="0" name="SoTimeZoneLocationCode" nillable="true" type="xs:string" />
</xs:sequence>
</xs:complexType>
<xs:element name="SoTimeZone" nillable="true" type="tns:SoTimeZone" />
<xs:element name="TimeZone" nillable="true" type="tns:SoTimeZone" />
<xs:element name="CreateDefaultTicketEntityResponse">
<xs:complexType>
<xs:sequence>
<xs:element minOccurs="0" name="Response" nillable="true" type="tns:TicketEntity" />
</xs:sequence>
</xs:complexType>
</xs:element>
<xs:complexType name="TicketEntity">
<xs:complexContent mixed="false">
<xs:extension base="tns:Carrier">
<xs:sequence>
<xs:element minOccurs="0" name="TicketId" type="xs:int" />
<xs:element minOccurs="0" name="Title" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="CreatedAt" type="xs:dateTime" />
<xs:element minOccurs="0" name="LastChanged" type="xs:dateTime" />
<xs:element minOccurs="0" name="ReadByOwner" type="xs:dateTime" />
<xs:element minOccurs="0" name="ReadByCustomer" type="xs:dateTime" />
<xs:element minOccurs="0" name="FirstReadByUser" type="xs:dateTime" />
<xs:element minOccurs="0" name="Activate" type="xs:dateTime" />
<xs:element minOccurs="0" name="ClosedAt" type="xs:dateTime" />
<xs:element minOccurs="0" name="RepliedAt" type="xs:dateTime" />
<xs:element minOccurs="0" name="AlertTimeout" type="xs:dateTime" />
<xs:element minOccurs="0" name="Deadline" type="xs:dateTime" />
<xs:element minOccurs="0" name="CreatedBy" nillable="true" type="tns:Associate" />
<xs:element minOccurs="0" name="Author" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="OwnedBy" nillable="true" type="tns:Associate" />
<xs:element minOccurs="0" name="Category" nillable="true" type="tns:TicketCategoryEntity" />
<xs:element minOccurs="0" name="Slevel" type="tns:TicketSecurityLevel" />
<xs:element minOccurs="0" name="Priority" nillable="true" type="tns:TicketPriorityEntity" />
<xs:element minOccurs="0" name="BaseStatus" type="tns:TicketBaseStatus" />
<xs:element minOccurs="0" name="Status" nillable="true" type="tns:TicketStatusEntity" />
<xs:element minOccurs="0" name="Origin" type="tns:TicketOrigin" />
<xs:element minOccurs="0" name="Person" nillable="true" type="tns:Person" />
<xs:element minOccurs="0" name="AlertLevel" type="xs:short" />
<xs:element minOccurs="0" name="ConnectId" type="xs:int" />
<xs:element minOccurs="0" name="ReadStatus" type="tns:TicketReadStatus" />
<xs:element minOccurs="0" name="TimeToReply" type="xs:int" />
<xs:element minOccurs="0" name="RealTimeToReply" type="xs:int" />
<xs:element minOccurs="0" name="TimeToClose" type="xs:int" />
<xs:element minOccurs="0" name="RealTimeToClose" type="xs:int" />
<xs:element minOccurs="0" name="TimeSpentInternally" type="xs:int" />
<xs:element minOccurs="0" name="TimeSpentExternally" type="xs:int" />
<xs:element minOccurs="0" name="TimeSpentQueue" type="xs:int" />
<xs:element minOccurs="0" name="RealTimeSpentInternally" type="xs:int" />
<xs:element minOccurs="0" name="RealTimeSpentExternally" type="xs:int" />
<xs:element minOccurs="0" name="RealTimeSpentQueue" type="xs:int" />
<xs:element minOccurs="0" name="HasAttachment" type="xs:boolean" />
<xs:element minOccurs="0" name="NumReplies" type="xs:int" />
<xs:element minOccurs="0" name="NumMessages" type="xs:int" />
<xs:element minOccurs="0" name="FromAddress" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="Messages" nillable="true" type="tns:ArrayOfTicketMessage" />
<xs:element minOccurs="0" name="Tags" nillable="true" type="tns:ArrayOfTag" />
<xs:element minOccurs="0" name="ExtraFields" nillable="true" type="tns:StringDictionary" />
<xs:element minOccurs="0" name="CustomFields" nillable="true" type="tns:StringDictionary" />
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
<xs:element name="TicketEntity" nillable="true" type="tns:TicketEntity" />
<xs:complexType name="Carrier">
<xs:sequence>
<xs:element minOccurs="0" name="TableRight" nillable="true" type="tns:TableRight" />
<xs:element minOccurs="0" name="FieldProperties" nillable="true" type="tns:FieldPropertyDictionary" />
</xs:sequence>
</xs:complexType>
<xs:element name="Carrier" nillable="true" type="tns:Carrier" />
<xs:complexType name="TableRight">
<xs:sequence>
<xs:element minOccurs="0" name="Mask" type="tns:ETableRight" />
<xs:element minOccurs="0" name="Reason" nillable="true" type="xs:string" />
</xs:sequence>
</xs:complexType>
<xs:element name="TableRight" nillable="true" type="tns:TableRight" />
<xs:simpleType name="ETableRight">
<xs:list>
<xs:simpleType>
<xs:restriction base="xs:string">
<xs:enumeration value="Select" />
<xs:enumeration value="Update" />
<xs:enumeration value="Insert" />
<xs:enumeration value="Delete" />
<xs:enumeration value="Filtering" />
<xs:enumeration value="RestrictedUpdate" />
</xs:restriction>
</xs:simpleType>
</xs:list>
</xs:simpleType>
<xs:element name="ETableRight" nillable="true" type="tns:ETableRight" />
<xs:complexType name="FieldPropertyDictionary">
<xs:annotation>
<xs:appinfo>
<IsDictionary xmlns="http://schemas.microsoft.com/2003/10/Serialization/">true</IsDictionary>
</xs:appinfo>
</xs:annotation>
<xs:sequence>
<xs:element minOccurs="0" maxOccurs="unbounded" name="FieldPropertyDictionaryKeyValuePair">
<xs:complexType>
<xs:sequence>
<xs:element name="Key" nillable="true" type="xs:string" />
<xs:element name="Value" nillable="true" type="tns:FieldProperty" />
</xs:sequence>
</xs:complexType>
</xs:element>
</xs:sequence>
</xs:complexType>
<xs:element name="FieldPropertyDictionary" nillable="true" type="tns:FieldPropertyDictionary" />
<xs:complexType name="FieldProperty">
<xs:sequence>
<xs:element minOccurs="0" name="FieldRight" nillable="true" type="tns:FieldRight" />
<xs:element minOccurs="0" name="FieldType" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="FieldLength" type="xs:int" />
</xs:sequence>
</xs:complexType>
<xs:element name="FieldProperty" nillable="true" type="tns:FieldProperty" />
<xs:complexType name="FieldRight">
<xs:sequence>
<xs:element minOccurs="0" name="Mask" type="tns:EFieldRight" />
<xs:element minOccurs="0" name="Reason" nillable="true" type="xs:string" />
</xs:sequence>
</xs:complexType>
<xs:element name="FieldRight" nillable="true" type="tns:FieldRight" />
<xs:simpleType name="EFieldRight">
<xs:list>
<xs:simpleType>
<xs:restriction base="xs:string">
<xs:enumeration value="Read" />
<xs:enumeration value="Write" />
<xs:enumeration value="Unused1" />
<xs:enumeration value="Unused2" />
<xs:enumeration value="Unused3" />
<xs:enumeration value="Unused4" />
<xs:enumeration value="UIHintMandatory" />
<xs:enumeration value="UIHintReadOnly" />
<xs:enumeration value="UndefinedValue256" />
</xs:restriction>
</xs:simpleType>
</xs:list>
</xs:simpleType>
<xs:element name="EFieldRight" nillable="true" type="tns:EFieldRight" />
<xs:complexType name="Associate">
<xs:complexContent mixed="false">
<xs:extension base="tns:Carrier">
<xs:sequence>
<xs:element minOccurs="0" name="AssociateId" type="xs:int" />
<xs:element minOccurs="0" name="Name" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="PersonId" type="xs:int" />
<xs:element minOccurs="0" name="Rank" type="xs:short" />
<xs:element minOccurs="0" name="Tooltip" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="Type" type="tns:UserType" />
<xs:element minOccurs="0" name="GroupIdx" type="xs:int" />
<xs:element minOccurs="0" name="FullName" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="FormalName" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="Deleted" type="xs:boolean" />
<xs:element minOccurs="0" name="EjUserId" type="xs:int" />
<xs:element minOccurs="0" name="UserName" nillable="true" type="xs:string" />
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
<xs:element name="Associate" nillable="true" type="tns:Associate" />
<xs:simpleType name="UserType">
<xs:restriction base="xs:string">
<xs:enumeration value="Unknown" />
<xs:enumeration value="InternalAssociate" />
<xs:enumeration value="ResourceAssociate" />
<xs:enumeration value="ExternalAssociate" />
<xs:enumeration value="AnonymousAssociate" />
<xs:enumeration value="SystemAssociate" />
</xs:restriction>
</xs:simpleType>
<xs:element name="UserType" nillable="true" type="tns:UserType" />
<xs:complexType name="TicketCategoryEntity">
<xs:complexContent mixed="false">
<xs:extension base="tns:Carrier">
<xs:sequence>
<xs:element minOccurs="0" name="TicketCategoryId" type="xs:int" />
<xs:element minOccurs="0" name="ParentId" type="xs:int" />
<xs:element minOccurs="0" name="Name" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="Fullname" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="CategoryMaster" type="xs:int" />
<xs:element minOccurs="0" name="Flags" type="tns:TicketCategoryFlags" />
<xs:element minOccurs="0" name="DelegateMethod" type="tns:TicketCategoryDelegateMethod" />
<xs:element minOccurs="0" name="ExternalName" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="ClosingStatus" type="tns:TicketCategoryClosingStatus" />
<xs:element minOccurs="0" name="MsgClosingStatus" type="tns:TicketCategoryClosingStatus" />
<xs:element minOccurs="0" name="AssignmentLag" type="xs:int" />
<xs:element minOccurs="0" name="ReplyTemplate" type="xs:int" />
<xs:element minOccurs="0" name="NotificationEmail" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="ExtraFields" nillable="true" type="tns:StringDictionary" />
<xs:element minOccurs="0" name="CustomFields" nillable="true" type="tns:StringDictionary" />
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
<xs:element name="TicketCategoryEntity" nillable="true" type="tns:TicketCategoryEntity" />
<xs:simpleType name="TicketCategoryFlags">
<xs:list>
<xs:simpleType>
<xs:restriction base="xs:string">
<xs:enumeration value="Internal" />
<xs:enumeration value="OnlyLoggedInUsers" />
<xs:enumeration value="DefaultToCategoryMaster" />
<xs:enumeration value="ListInMain" />
<xs:enumeration value="RedelegateNewMsg" />
<xs:enumeration value="DelegateToOurContact" />
<xs:enumeration value="PropagateReplyTemplate" />
<xs:enumeration value="MembersOnly" />
<xs:enumeration value="NotifyMembers" />
<xs:enumeration value="AcceptWhenReplying" />
</xs:restriction>
</xs:simpleType>
</xs:list>
</xs:simpleType>
<xs:element name="TicketCategoryFlags" nillable="true" type="tns:TicketCategoryFlags" />
<xs:simpleType name="TicketCategoryDelegateMethod">
<xs:annotation>
<xs:appinfo>
<ActualType Name="short" Namespace="http://www.w3.org/2001/XMLSchema" xmlns="http://schemas.microsoft.com/2003/10/Serialization/" />
</xs:appinfo>
</xs:annotation>
<xs:restriction base="xs:string">
<xs:enumeration value="Unknown" />
<xs:enumeration value="Even" />
<xs:enumeration value="Weighted" />
<xs:enumeration value="Unfair" />
<xs:enumeration value="Not" />
</xs:restriction>
</xs:simpleType>
<xs:element name="TicketCategoryDelegateMethod" nillable="true" type="tns:TicketCategoryDelegateMethod" />
<xs:simpleType name="TicketCategoryClosingStatus">
<xs:annotation>
<xs:appinfo>
<ActualType Name="short" Namespace="http://www.w3.org/2001/XMLSchema" xmlns="http://schemas.microsoft.com/2003/10/Serialization/" />
</xs:appinfo>
</xs:annotation>
<xs:restriction base="xs:string">
<xs:enumeration value="UserDefined" />
<xs:enumeration value="Active" />
<xs:enumeration value="Closed" />
<xs:enumeration value="Postponed" />
</xs:restriction>
</xs:simpleType>
<xs:element name="TicketCategoryClosingStatus" nillable="true" type="tns:TicketCategoryClosingStatus" />
<xs:complexType name="StringDictionary">
<xs:annotation>
<xs:appinfo>
<IsDictionary xmlns="http://schemas.microsoft.com/2003/10/Serialization/">true</IsDictionary>
</xs:appinfo>
</xs:annotation>
<xs:sequence>
<xs:element minOccurs="0" maxOccurs="unbounded" name="StringKeyValuePair">
<xs:complexType>
<xs:sequence>
<xs:element name="Key" nillable="true" type="xs:string" />
<xs:element name="Value" nillable="true" type="xs:string" />
</xs:sequence>
</xs:complexType>
</xs:element>
</xs:sequence>
</xs:complexType>
<xs:element name="StringDictionary" nillable="true" type="tns:StringDictionary" />
<xs:simpleType name="TicketSecurityLevel">
<xs:annotation>
<xs:appinfo>
<ActualType Name="short" Namespace="http://www.w3.org/2001/XMLSchema" xmlns="http://schemas.microsoft.com/2003/10/Serialization/" />
</xs:appinfo>
</xs:annotation>
<xs:restriction base="xs:string">
<xs:enumeration value="Unknown" />
<xs:enumeration value="Internal" />
<xs:enumeration value="External" />
</xs:restriction>
</xs:simpleType>
<xs:element name="TicketSecurityLevel" nillable="true" type="tns:TicketSecurityLevel" />
<xs:complexType name="TicketPriorityEntity">
<xs:complexContent mixed="false">
<xs:extension base="tns:Carrier">
<xs:sequence>
<xs:element minOccurs="0" name="TicketPriorityId" type="xs:int" />
<xs:element minOccurs="0" name="Name" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="Status" type="tns:TicketPriorityStatus" />
<xs:element minOccurs="0" name="Flags" type="tns:TicketPriorityFlags" />
<xs:element minOccurs="0" name="SortOrder" type="xs:int" />
<xs:element minOccurs="0" name="TicketRead" type="tns:TicketPriorityEscalateEvent" />
<xs:element minOccurs="0" name="ChangedOwner" type="tns:TicketPriorityEscalateEvent" />
<xs:element minOccurs="0" name="TicketNewinfo" type="tns:TicketPriorityEscalateEvent" />
<xs:element minOccurs="0" name="TicketClosed" type="tns:TicketPriorityEscalateEvent" />
<xs:element minOccurs="0" name="TicketChangedPriority" type="tns:TicketPriorityEscalateEvent" />
<xs:element minOccurs="0" name="TicketNew" type="tns:TicketPriorityEscalateEvent" />
<xs:element minOccurs="0" name="Deadline" type="xs:int" />
<xs:element minOccurs="0" name="MonStart" type="xs:dateTime" />
<xs:element minOccurs="0" name="MonStop" type="xs:dateTime" />
<xs:element minOccurs="0" name="TueStart" type="xs:dateTime" />
<xs:element minOccurs="0" name="TueStop" type="xs:dateTime" />
<xs:element minOccurs="0" name="WedStart" type="xs:dateTime" />
<xs:element minOccurs="0" name="WedStop" type="xs:dateTime" />
<xs:element minOccurs="0" name="ThuStart" type="xs:dateTime" />
<xs:element minOccurs="0" name="ThuStop" type="xs:dateTime" />
<xs:element minOccurs="0" name="FriStart" type="xs:dateTime" />
<xs:element minOccurs="0" name="FriStop" type="xs:dateTime" />
<xs:element minOccurs="0" name="SatStart" type="xs:dateTime" />
<xs:element minOccurs="0" name="SatStop" type="xs:dateTime" />
<xs:element minOccurs="0" name="SunStart" type="xs:dateTime" />
<xs:element minOccurs="0" name="SunStop" type="xs:dateTime" />
<xs:element minOccurs="0" name="NonDates" nillable="true" type="q1:ArrayOfdateTime" xmlns:q1="http://schemas.microsoft.com/2003/10/Serialization/Arrays" />
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
<xs:element name="TicketPriorityEntity" nillable="true" type="tns:TicketPriorityEntity" />
<xs:simpleType name="TicketPriorityStatus">
<xs:annotation>
<xs:appinfo>
<ActualType Name="short" Namespace="http://www.w3.org/2001/XMLSchema" xmlns="http://schemas.microsoft.com/2003/10/Serialization/" />
</xs:appinfo>
</xs:annotation>
<xs:restriction base="xs:string">
<xs:enumeration value="Unknown" />
<xs:enumeration value="Normal" />
<xs:enumeration value="Deleted" />
</xs:restriction>
</xs:simpleType>
<xs:element name="TicketPriorityStatus" nillable="true" type="tns:TicketPriorityStatus" />
<xs:simpleType name="TicketPriorityFlags">
<xs:list>
<xs:simpleType>
<xs:restriction base="xs:string">
<xs:enumeration value="External" />
<xs:enumeration value="Default" />
<xs:enumeration value="AlertSchedule" />
</xs:restriction>
</xs:simpleType>
</xs:list>
</xs:simpleType>
<xs:element name="TicketPriorityFlags" nillable="true" type="tns:TicketPriorityFlags" />
<xs:simpleType name="TicketPriorityEscalateEvent">
<xs:restriction base="xs:string">
<xs:enumeration value="None">
<xs:annotation>
<xs:appinfo>
<EnumerationValue xmlns="http://schemas.microsoft.com/2003/10/Serialization/">-1</EnumerationValue>
</xs:appinfo>
</xs:annotation>
</xs:enumeration>
<xs:enumeration value="Stop">
<xs:annotation>
<xs:appinfo>
<EnumerationValue xmlns="http://schemas.microsoft.com/2003/10/Serialization/">0</EnumerationValue>
</xs:appinfo>
</xs:annotation>
</xs:enumeration>
<xs:enumeration value="Continue">
<xs:annotation>
<xs:appinfo>
<EnumerationValue xmlns="http://schemas.microsoft.com/2003/10/Serialization/">1</EnumerationValue>
</xs:appinfo>
</xs:annotation>
</xs:enumeration>
<xs:enumeration value="Restart">
<xs:annotation>
<xs:appinfo>
<EnumerationValue xmlns="http://schemas.microsoft.com/2003/10/Serialization/">2</EnumerationValue>
</xs:appinfo>
</xs:annotation>
</xs:enumeration>
</xs:restriction>
</xs:simpleType>
<xs:element name="TicketPriorityEscalateEvent" nillable="true" type="tns:TicketPriorityEscalateEvent" />
<xs:simpleType name="TicketBaseStatus">
<xs:annotation>
<xs:appinfo>
<ActualType Name="short" Namespace="http://www.w3.org/2001/XMLSchema" xmlns="http://schemas.microsoft.com/2003/10/Serialization/" />
</xs:appinfo>
</xs:annotation>
<xs:restriction base="xs:string">
<xs:enumeration value="Unknown" />
<xs:enumeration value="Active" />
<xs:enumeration value="Closed" />
<xs:enumeration value="Postponed" />
<xs:enumeration value="Deleted" />
<xs:enumeration value="Merged" />
</xs:restriction>
</xs:simpleType>
<xs:element name="TicketBaseStatus" nillable="true" type="tns:TicketBaseStatus" />
<xs:complexType name="TicketStatusEntity">
<xs:complexContent mixed="false">
<xs:extension base="tns:Carrier">
<xs:sequence>
<xs:element minOccurs="0" name="TicketStatusId" type="xs:int" />
<xs:element minOccurs="0" name="Name" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="Status" type="tns:TicketBaseStatus" />
<xs:element minOccurs="0" name="TimeCounter" type="tns:TicketStatusTimeCounter" />
<xs:element minOccurs="0" name="NoEmailReopen" type="xs:boolean" />
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
<xs:element name="TicketStatusEntity" nillable="true" type="tns:TicketStatusEntity" />
<xs:simpleType name="TicketStatusTimeCounter">
<xs:annotation>
<xs:appinfo>
<ActualType Name="short" Namespace="http://www.w3.org/2001/XMLSchema" xmlns="http://schemas.microsoft.com/2003/10/Serialization/" />
</xs:appinfo>
</xs:annotation>
<xs:restriction base="xs:string">
<xs:enumeration value="None" />
<xs:enumeration value="Internally" />
<xs:enumeration value="Externally" />
<xs:enumeration value="Queue" />
</xs:restriction>
</xs:simpleType>
<xs:element name="TicketStatusTimeCounter" nillable="true" type="tns:TicketStatusTimeCounter" />
<xs:simpleType name="TicketOrigin">
<xs:annotation>
<xs:appinfo>
<ActualType Name="short" Namespace="http://www.w3.org/2001/XMLSchema" xmlns="http://schemas.microsoft.com/2003/10/Serialization/" />
</xs:appinfo>
</xs:annotation>
<xs:restriction base="xs:string">
<xs:enumeration value="Unknown" />
<xs:enumeration value="Email" />
<xs:enumeration value="SMS" />
<xs:enumeration value="Fax" />
<xs:enumeration value="Phone" />
<xs:enumeration value="Facebook" />
<xs:enumeration value="Twitter" />
<xs:enumeration value="Internal" />
<xs:enumeration value="CustomerCentre" />
<xs:enumeration value="EMarketing" />
<xs:enumeration value="AutoGenerated" />
<xs:enumeration value="Chat" />
</xs:restriction>
</xs:simpleType>
<xs:element name="TicketOrigin" nillable="true" type="tns:TicketOrigin" />
<xs:complexType name="Person">
<xs:complexContent mixed="false">
<xs:extension base="tns:Carrier">
<xs:sequence>
<xs:element minOccurs="0" name="Position" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="PersonId" type="xs:int" />
<xs:element minOccurs="0" name="Mrmrs" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="Firstname" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="Lastname" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="MiddleName" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="Title" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="Description" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="Email" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="FullName" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="DirectPhone" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="FormalName" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="CountryId" type="xs:int" />
<xs:element minOccurs="0" name="ContactId" type="xs:int" />
<xs:element minOccurs="0" name="ContactName" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="Retired" type="xs:short" />
<xs:element minOccurs="0" name="Rank" type="xs:short" />
<xs:element minOccurs="0" name="ActiveInterests" type="xs:short" />
<xs:element minOccurs="0" name="ContactDepartment" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="ContactCountryId" type="xs:int" />
<xs:element minOccurs="0" name="ContactOrgNr" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="FaxPhone" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="MobilePhone" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="ContactPhone" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="AssociateName" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="AssociateId" type="xs:int" />
<xs:element minOccurs="0" name="UsePersonAddress" type="xs:boolean" />
<xs:element minOccurs="0" name="ContactFax" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="Kanafname" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="Kanalname" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="Post1" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="Post2" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="Post3" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="EmailName" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="ContactFullName" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="ActiveErpLinks" type="xs:int" />
<xs:element minOccurs="0" name="TicketPriorityId" type="xs:int" />
<xs:element minOccurs="0" name="SupportLanguageId" type="xs:int" />
<xs:element minOccurs="0" name="SupportAssociateId" type="xs:int" />
<xs:element minOccurs="0" name="CategoryName" nillable="true" type="xs:string" />
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
<xs:element name="Person" nillable="true" type="tns:Person" />
<xs:simpleType name="TicketReadStatus">
<xs:annotation>
<xs:appinfo>
<ActualType Name="short" Namespace="http://www.w3.org/2001/XMLSchema" xmlns="http://schemas.microsoft.com/2003/10/Serialization/" />
</xs:appinfo>
</xs:annotation>
<xs:restriction base="xs:string">
<xs:enumeration value="Unknown" />
<xs:enumeration value="Green" />
<xs:enumeration value="Yellow" />
<xs:enumeration value="Red" />
</xs:restriction>
</xs:simpleType>
<xs:element name="TicketReadStatus" nillable="true" type="tns:TicketReadStatus" />
<xs:complexType name="ArrayOfTicketMessage">
<xs:sequence>
<xs:element minOccurs="0" maxOccurs="unbounded" name="TicketMessage" nillable="true" type="tns:TicketMessage" />
</xs:sequence>
</xs:complexType>
<xs:element name="ArrayOfTicketMessage" nillable="true" type="tns:ArrayOfTicketMessage" />
<xs:complexType name="TicketMessage">
<xs:complexContent mixed="false">
<xs:extension base="tns:Carrier">
<xs:sequence>
<xs:element minOccurs="0" name="TicketMessageId" type="xs:int" />
<xs:element minOccurs="0" name="CreatedAt" type="xs:dateTime" />
<xs:element minOccurs="0" name="Slevel" type="tns:TicketSecurityLevel" />
<xs:element minOccurs="0" name="Important" type="xs:boolean" />
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
<xs:element name="TicketMessage" nillable="true" type="tns:TicketMessage" />
<xs:complexType name="ArrayOfTag">
<xs:sequence>
<xs:element minOccurs="0" maxOccurs="unbounded" name="Tag" nillable="true" type="tns:Tag" />
</xs:sequence>
</xs:complexType>
<xs:element name="ArrayOfTag" nillable="true" type="tns:ArrayOfTag" />
<xs:complexType name="Tag">
<xs:complexContent mixed="false">
<xs:extension base="tns:Carrier">
<xs:sequence>
<xs:element minOccurs="0" name="Id" type="xs:int" />
<xs:element minOccurs="0" name="Name" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="ToolTip" nillable="true" type="xs:string" />
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
<xs:element name="Tag" nillable="true" type="tns:Tag" />
<xs:complexType name="SoExceptionInfo">
<xs:sequence>
<xs:element minOccurs="0" name="Message" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="StackTrace" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="FriendlyText" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="ExceptionType" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="Source" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="InnerException" nillable="true" type="tns:SoExceptionInfo" />
<xs:element minOccurs="0" name="Parameters" nillable="true" type="tns:SoExceptionInfoParameters" />
</xs:sequence>
</xs:complexType>
<xs:element name="SoExceptionInfo" nillable="true" type="tns:SoExceptionInfo" />
<xs:complexType name="SoExceptionInfoParameters">
<xs:annotation>
<xs:appinfo>
<IsDictionary xmlns="http://schemas.microsoft.com/2003/10/Serialization/">true</IsDictionary>
</xs:appinfo>
</xs:annotation>
<xs:sequence>
<xs:element minOccurs="0" maxOccurs="unbounded" name="SoExceptionInfoParametersKeyValuePair">
<xs:complexType>
<xs:sequence>
<xs:element name="Key" nillable="true" type="xs:string" />
<xs:element name="Value" nillable="true" type="xs:string" />
</xs:sequence>
</xs:complexType>
</xs:element>
</xs:sequence>
</xs:complexType>
<xs:element name="SoExceptionInfoParameters" nillable="true" type="tns:SoExceptionInfoParameters" />
<xs:element name="ExceptionInfo" nillable="true" type="tns:SoExceptionInfo" />
<xs:complexType name="SoExtraInfo">
<xs:annotation>
<xs:appinfo>
<IsDictionary xmlns="http://schemas.microsoft.com/2003/10/Serialization/">true</IsDictionary>
</xs:appinfo>
</xs:annotation>
<xs:sequence>
<xs:element minOccurs="0" maxOccurs="unbounded" name="ExtraInfoNameValuePair">
<xs:complexType>
<xs:sequence>
<xs:element name="Key" nillable="true" type="xs:string" />
<xs:element name="Value" nillable="true" type="xs:string" />
</xs:sequence>
</xs:complexType>
</xs:element>
</xs:sequence>
</xs:complexType>
<xs:element name="SoExtraInfo" nillable="true" type="tns:SoExtraInfo" />
<xs:element name="ExtraInfo" nillable="true" type="tns:SoExtraInfo" />
<xs:element name="Succeeded" type="xs:boolean" />
<xs:element name="SaveTicketEntity">
<xs:complexType>
<xs:sequence>
<xs:element minOccurs="0" name="TicketEntity" nillable="true" type="tns:TicketEntity" />
</xs:sequence>
</xs:complexType>
</xs:element>
<xs:element name="SaveTicketEntityResponse">
<xs:complexType>
<xs:sequence>
<xs:element minOccurs="0" name="Response" nillable="true" type="tns:TicketEntity" />
</xs:sequence>
</xs:complexType>
</xs:element>
<xs:element name="CreateDefaultTicketMessageEntity">
<xs:complexType>
<xs:sequence />
</xs:complexType>
</xs:element>
<xs:element name="CreateDefaultTicketMessageEntityResponse">
<xs:complexType>
<xs:sequence>
<xs:element minOccurs="0" name="Response" nillable="true" type="tns:TicketMessageEntity" />
</xs:sequence>
</xs:complexType>
</xs:element>
<xs:complexType name="TicketMessageEntity">
<xs:complexContent mixed="false">
<xs:extension base="tns:Carrier">
<xs:sequence>
<xs:element minOccurs="0" name="EjMessageId" type="xs:int" />
<xs:element minOccurs="0" name="Ticket" nillable="true" type="tns:Ticket" />
<xs:element minOccurs="0" name="CreatedAt" type="xs:dateTime" />
<xs:element minOccurs="0" name="CreatedBy" nillable="true" type="tns:Associate" />
<xs:element minOccurs="0" name="Author" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="Slevel" type="tns:TicketSecurityLevel" />
<xs:element minOccurs="0" name="Type" type="tns:TicketMessageType" />
<xs:element minOccurs="0" name="MessageId" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="TimeSpent" type="xs:int" />
<xs:element minOccurs="0" name="Body" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="HtmlBody" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="EmailHeader" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="DebugInfo" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="MailSorter" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="MessageCategory" type="tns:TicketMessageCategory" />
<xs:element minOccurs="0" name="Person" nillable="true" type="tns:Person" />
<xs:element minOccurs="0" name="SearchTitle" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="ExtraFields" nillable="true" type="tns:StringDictionary" />
<xs:element minOccurs="0" name="CustomFields" nillable="true" type="tns:StringDictionary" />
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
<xs:element name="TicketMessageEntity" nillable="true" type="tns:TicketMessageEntity" />
<xs:complexType name="Ticket">
<xs:complexContent mixed="false">
<xs:extension base="tns:Carrier">
<xs:sequence>
<xs:element minOccurs="0" name="TicketId" type="xs:int" />
<xs:element minOccurs="0" name="Title" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="CreatedAt" type="xs:dateTime" />
<xs:element minOccurs="0" name="LastChanged" type="xs:dateTime" />
<xs:element minOccurs="0" name="ReadByOwner" type="xs:dateTime" />
<xs:element minOccurs="0" name="ReadByCustomer" type="xs:dateTime" />
<xs:element minOccurs="0" name="FirstReadByUser" type="xs:dateTime" />
<xs:element minOccurs="0" name="Activate" type="xs:dateTime" />
<xs:element minOccurs="0" name="ClosedAt" type="xs:dateTime" />
<xs:element minOccurs="0" name="RepliedAt" type="xs:dateTime" />
<xs:element minOccurs="0" name="AlertTimeout" type="xs:dateTime" />
<xs:element minOccurs="0" name="Deadline" type="xs:dateTime" />
<xs:element minOccurs="0" name="CreatedBy" type="xs:int" />
<xs:element minOccurs="0" name="Author" nillable="true" type="xs:string" />
<xs:element minOccurs="0" name="OwnedBy" type="xs:int" />
<xs:element minOccurs="0" name="Category" type="xs:int" />
<xs:element minOccurs="0" name="Slevel" type="tns:TicketSecurityLevel" />
<xs:element minOccurs="0" name="Priority" type="xs:int" />
<xs:element minOccurs="0" name="BaseStatus" type="tns:TicketBaseStatus" />
<xs:element minOccurs="0" name="TicketStatus" type="xs:int" />
<xs:element minOccurs="0" name="Origin" type="tns:TicketOrigin" />
<xs:element minOccurs="0" name="CustId" type="xs:int" />
<xs:element minOccurs="0" name="AlertLevel" type="xs:short" />
<xs:element minOccurs="0" name="ConnectId" type="xs:int" />
<xs:element minOccurs="0" name="ReadStatus" type="tns:TicketReadStatus" />
<xs:element minOccurs="0" name="TimeToReply" type="xs:int" />
<xs:element minOccurs="0" name="RealTimeToReply" type="xs:int" />
<xs:element minOccurs="0" name="TimeToClose" type="xs:int" />
<xs:element minOccurs="0" name="RealTimeToClose" type="xs:int" />
<xs:element minOccurs="0" name="TimeSpentInternally" type="xs:int" />
<xs:element minOccurs="0" name="TimeSpentExternally" type="xs:int" />
<xs:element minOccurs="0" name="TimeSpentQueue" type="xs:int" />
<xs:element minOccurs="0" name="RealTimeSpentInternally" type="xs:int" />
<xs:element minOccurs="0" name="RealTimeSpentExternally" type="xs:int" />
<xs:element minOccurs="0" name="RealTimeSpentQueue" type="xs:int" />
<xs:element minOccurs="0" name="HasAttachment" type="xs:boolean" />
<xs:element minOccurs="0" name="NumReplies" type="xs:int" />
<xs:element minOccurs="0" name="NumMessages" type="xs:int" />
<xs:element minOccurs="0" name="FromAddress" nillable="true" type="xs:string" />
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
<xs:element name="Ticket" nillable="true" type="tns:Ticket" />
<xs:simpleType name="TicketMessageType">
<xs:annotation>
<xs:appinfo>
<ActualType Name="short" Namespace="http://www.w3.org/2001/XMLSchema" xmlns="http://schemas.microsoft.com/2003/10/Serialization/" />
</xs:appinfo>
</xs:annotation>
<xs:restriction base="xs:string">
<xs:enumeration value="Unknown" />
<xs:enumeration value="Plain" />
<xs:enumeration value="Html" />
</xs:restriction>
</xs:simpleType>
<xs:element name="TicketMessageType" nillable="true" type="tns:TicketMessageType" />
<xs:simpleType name="TicketMessageCategory">
<xs:annotation>
<xs:appinfo>
<ActualType Name="short" Namespace="http://www.w3.org/2001/XMLSchema" xmlns="http://schemas.microsoft.com/2003/10/Serialization/" />
</xs:appinfo>
</xs:annotation>
<xs:restriction base="xs:string">
<xs:enumeration value="Message" />
<xs:enumeration value="Bounce" />
<xs:enumeration value="OutboxFailed" />
</xs:restriction>
</xs:simpleType>
<xs:element name="TicketMessageCategory" nillable="true" type="tns:TicketMessageCategory" />
<xs:element name="SaveTicketMessageEntity">
<xs:complexType>
<xs:sequence>
<xs:element minOccurs="0" name="TicketMessageEntity" nillable="true" type="tns:TicketMessageEntity" />
</xs:sequence>
</xs:complexType>
</xs:element>
<xs:element name="SaveTicketMessageEntityResponse">
<xs:complexType>
<xs:sequence>
<xs:element minOccurs="0" name="Response" nillable="true" type="tns:TicketMessageEntity" />
</xs:sequence>
</xs:complexType>
</xs:element>
<xs:element name="GetTicketEntity">
<xs:complexType>
<xs:sequence>
<xs:element minOccurs="0" name="TicketEntityId" type="xs:int" />
</xs:sequence>
</xs:complexType>
</xs:element>
<xs:element name="GetTicketEntityResponse">
<xs:complexType>
<xs:sequence>
<xs:element minOccurs="0" name="Response" nillable="true" type="tns:TicketEntity" />
</xs:sequence>
</xs:complexType>
</xs:element>
<xs:element name="DeleteTicketEntity">
<xs:complexType>
<xs:sequence>
<xs:element minOccurs="0" name="TicketEntityId" type="xs:int" />
</xs:sequence>
</xs:complexType>
</xs:element>
<xs:element name="DeleteTicketEntityResponse">
<xs:complexType>
<xs:sequence />
</xs:complexType>
</xs:element>
<xs:element name="GetTicketMessageEntity">
<xs:complexType>
<xs:sequence>
<xs:element minOccurs="0" name="TicketMessageEntityId" type="xs:int" />
</xs:sequence>
</xs:complexType>
</xs:element>
<xs:element name="GetTicketMessageEntityResponse">
<xs:complexType>
<xs:sequence>
<xs:element minOccurs="0" name="Response" nillable="true" type="tns:TicketMessageEntity" />
</xs:sequence>
</xs:complexType>
</xs:element>
<xs:element name="DeleteTicketMessageEntity">
<xs:complexType>
<xs:sequence>
<xs:element minOccurs="0" name="TicketMessageEntityId" type="xs:int" />
</xs:sequence>
</xs:complexType>
</xs:element>
<xs:element name="DeleteTicketMessageEntityResponse">
<xs:complexType>
<xs:sequence />
</xs:complexType>
</xs:element>
<xs:element name="SanitizeMailContent">
<xs:complexType>
<xs:sequence>
<xs:element minOccurs="0" name="Content" nillable="true" type="xs:string" />
</xs:sequence>
</xs:complexType>
</xs:element>
<xs:element name="SanitizeMailContentResponse">
<xs:complexType>
<xs:sequence>
<xs:element minOccurs="0" name="Response" nillable="true" type="xs:string" />
</xs:sequence>
</xs:complexType>
</xs:element>
<xs:element name="SanitizeMailContents">
<xs:complexType>
<xs:sequence>
<xs:element minOccurs="0" name="Contents" nillable="true" type="q2:ArrayOfstring" xmlns:q2="http://schemas.microsoft.com/2003/10/Serialization/Arrays" />
</xs:sequence>
</xs:complexType>
</xs:element>
<xs:element name="SanitizeMailContentsResponse">
<xs:complexType>
<xs:sequence>
<xs:element minOccurs="0" name="Response" nillable="true" type="q3:ArrayOfstring" xmlns:q3="http://schemas.microsoft.com/2003/10/Serialization/Arrays" />
</xs:sequence>
</xs:complexType>
</xs:element>
<xs:element name="GetTicket">
<xs:complexType>
<xs:sequence>
<xs:element minOccurs="0" name="TicketId" type="xs:int" />
</xs:sequence>
</xs:complexType>
</xs:element>
<xs:element name="GetTicketResponse">
<xs:complexType>
<xs:sequence>
<xs:element minOccurs="0" name="Response" nillable="true" type="tns:Ticket" />
</xs:sequence>
</xs:complexType>
</xs:element>
<xs:element name="GetTicketMessage">
<xs:complexType>
<xs:sequence>
<xs:element minOccurs="0" name="TicketMessageId" type="xs:int" />
</xs:sequence>
</xs:complexType>
</xs:element>
<xs:element name="GetTicketMessageResponse">
<xs:complexType>
<xs:sequence>
<xs:element minOccurs="0" name="Response" nillable="true" type="tns:TicketMessage" />
</xs:sequence>
</xs:complexType>
</xs:element>
</xs:schema>
<xs:schema attributeFormDefault="qualified" elementFormDefault="qualified" targetNamespace="http://schemas.microsoft.com/2003/10/Serialization/" xmlns:xs="http://www.w3.org/2001/XMLSchema" xmlns:tns="http://schemas.microsoft.com/2003/10/Serialization/">
<xs:element name="anyType" nillable="true" type="xs:anyType" />
<xs:element name="anyURI" nillable="true" type="xs:anyURI" />
<xs:element name="base64Binary" nillable="true" type="xs:base64Binary" />
<xs:element name="boolean" nillable="true" type="xs:boolean" />
<xs:element name="byte" nillable="true" type="xs:byte" />
<xs:element name="dateTime" nillable="true" type="xs:dateTime" />
<xs:element name="decimal" nillable="true" type="xs:decimal" />
<xs:element name="double" nillable="true" type="xs:double" />
<xs:element name="float" nillable="true" type="xs:float" />
<xs:element name="int" nillable="true" type="xs:int" />
<xs:element name="long" nillable="true" type="xs:long" />
<xs:element name="QName" nillable="true" type="xs:QName" />
<xs:element name="short" nillable="true" type="xs:short" />
<xs:element name="string" nillable="true" type="xs:string" />
<xs:element name="unsignedByte" nillable="true" type="xs:unsignedByte" />
<xs:element name="unsignedInt" nillable="true" type="xs:unsignedInt" />
<xs:element name="unsignedLong" nillable="true" type="xs:unsignedLong" />
<xs:element name="unsignedShort" nillable="true" type="xs:unsignedShort" />
<xs:element name="char" nillable="true" type="tns:char" />
<xs:simpleType name="char">
<xs:restriction base="xs:int" />
</xs:simpleType>
<xs:element name="duration" nillable="true" type="tns:duration" />
<xs:simpleType name="duration">
<xs:restriction base="xs:duration">
<xs:pattern value="\-?P(\d*D)?(T(\d*H)?(\d*M)?(\d*(\.\d*)?S)?)?" />
<xs:minInclusive value="-P10675199DT2H48M5.4775808S" />
<xs:maxInclusive value="P10675199DT2H48M5.4775807S" />
</xs:restriction>
</xs:simpleType>
<xs:element name="guid" nillable="true" type="tns:guid" />
<xs:simpleType name="guid">
<xs:restriction base="xs:string">
<xs:pattern value="[\da-fA-F]{8}-[\da-fA-F]{4}-[\da-fA-F]{4}-[\da-fA-F]{4}-[\da-fA-F]{12}" />
</xs:restriction>
</xs:simpleType>
<xs:attribute name="FactoryType" type="xs:QName" />
<xs:attribute name="Id" type="xs:ID" />
<xs:attribute name="Ref" type="xs:IDREF" />
</xs:schema>
<xs:schema elementFormDefault="qualified" targetNamespace="http://schemas.microsoft.com/2003/10/Serialization/Arrays" xmlns:xs="http://www.w3.org/2001/XMLSchema" xmlns:tns="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
<xs:complexType name="ArrayOfdateTime">
<xs:sequence>
<xs:element minOccurs="0" maxOccurs="unbounded" name="dateTime" type="xs:dateTime" />
</xs:sequence>
</xs:complexType>
<xs:element name="ArrayOfdateTime" nillable="true" type="tns:ArrayOfdateTime" />
<xs:complexType name="ArrayOfstring">
<xs:sequence>
<xs:element minOccurs="0" maxOccurs="unbounded" name="string" nillable="true" type="xs:string" />
</xs:sequence>
</xs:complexType>
<xs:element name="ArrayOfstring" nillable="true" type="tns:ArrayOfstring" />
</xs:schema>
</wsdl:types>
<wsdl:message name="CreateDefaultTicketEntityRequest">
<wsdl:part name="parameters" element="tns:CreateDefaultTicketEntity" />
</wsdl:message>
<wsdl:message name="CreateDefaultTicketEntityRequest_Headers">
<wsdl:part name="ApplicationToken" element="tns:ApplicationToken" />
<wsdl:part name="Credentials" element="tns:Credentials" />
<wsdl:part name="TimeZone" element="tns:TimeZone" />
</wsdl:message>
<wsdl:message name="CreateDefaultTicketEntityResponse">
<wsdl:part name="parameters" element="tns:CreateDefaultTicketEntityResponse" />
</wsdl:message>
<wsdl:message name="CreateDefaultTicketEntityResponse_Headers">
<wsdl:part name="ExceptionInfo" element="tns:ExceptionInfo" />
<wsdl:part name="ExtraInfo" element="tns:ExtraInfo" />
<wsdl:part name="Succeeded" element="tns:Succeeded" />
<wsdl:part name="TimeZone" element="tns:TimeZone" />
</wsdl:message>
<wsdl:message name="SaveTicketEntityRequest">
<wsdl:part name="parameters" element="tns:SaveTicketEntity" />
</wsdl:message>
<wsdl:message name="SaveTicketEntityRequest_Headers">
<wsdl:part name="ApplicationToken" element="tns:ApplicationToken" />
<wsdl:part name="Credentials" element="tns:Credentials" />
<wsdl:part name="TimeZone" element="tns:TimeZone" />
</wsdl:message>
<wsdl:message name="SaveTicketEntityResponse">
<wsdl:part name="parameters" element="tns:SaveTicketEntityResponse" />
</wsdl:message>
<wsdl:message name="SaveTicketEntityResponse_Headers">
<wsdl:part name="ExceptionInfo" element="tns:ExceptionInfo" />
<wsdl:part name="ExtraInfo" element="tns:ExtraInfo" />
<wsdl:part name="Succeeded" element="tns:Succeeded" />
<wsdl:part name="TimeZone" element="tns:TimeZone" />
</wsdl:message>
<wsdl:message name="CreateDefaultTicketMessageEntityRequest">
<wsdl:part name="parameters" element="tns:CreateDefaultTicketMessageEntity" />
</wsdl:message>
<wsdl:message name="CreateDefaultTicketMessageEntityRequest_Headers">
<wsdl:part name="ApplicationToken" element="tns:ApplicationToken" />
<wsdl:part name="Credentials" element="tns:Credentials" />
<wsdl:part name="TimeZone" element="tns:TimeZone" />
</wsdl:message>
<wsdl:message name="CreateDefaultTicketMessageEntityResponse">
<wsdl:part name="parameters" element="tns:CreateDefaultTicketMessageEntityResponse" />
</wsdl:message>
<wsdl:message name="CreateDefaultTicketMessageEntityResponse_Headers">
<wsdl:part name="ExceptionInfo" element="tns:ExceptionInfo" />
<wsdl:part name="ExtraInfo" element="tns:ExtraInfo" />
<wsdl:part name="Succeeded" element="tns:Succeeded" />
<wsdl:part name="TimeZone" element="tns:TimeZone" />
</wsdl:message>
<wsdl:message name="SaveTicketMessageEntityRequest">
<wsdl:part name="parameters" element="tns:SaveTicketMessageEntity" />
</wsdl:message>
<wsdl:message name="SaveTicketMessageEntityRequest_Headers">
<wsdl:part name="ApplicationToken" element="tns:ApplicationToken" />
<wsdl:part name="Credentials" element="tns:Credentials" />
<wsdl:part name="TimeZone" element="tns:TimeZone" />
</wsdl:message>
<wsdl:message name="SaveTicketMessageEntityResponse">
<wsdl:part name="parameters" element="tns:SaveTicketMessageEntityResponse" />
</wsdl:message>
<wsdl:message name="SaveTicketMessageEntityResponse_Headers">
<wsdl:part name="ExceptionInfo" element="tns:ExceptionInfo" />
<wsdl:part name="ExtraInfo" element="tns:ExtraInfo" />
<wsdl:part name="Succeeded" element="tns:Succeeded" />
<wsdl:part name="TimeZone" element="tns:TimeZone" />
</wsdl:message>
<wsdl:message name="GetTicketEntityRequest">
<wsdl:part name="parameters" element="tns:GetTicketEntity" />
</wsdl:message>
<wsdl:message name="GetTicketEntityRequest_Headers">
<wsdl:part name="ApplicationToken" element="tns:ApplicationToken" />
<wsdl:part name="Credentials" element="tns:Credentials" />
<wsdl:part name="TimeZone" element="tns:TimeZone" />
</wsdl:message>
<wsdl:message name="GetTicketEntityResponse">
<wsdl:part name="parameters" element="tns:GetTicketEntityResponse" />
</wsdl:message>
<wsdl:message name="GetTicketEntityResponse_Headers">
<wsdl:part name="ExceptionInfo" element="tns:ExceptionInfo" />
<wsdl:part name="ExtraInfo" element="tns:ExtraInfo" />
<wsdl:part name="Succeeded" element="tns:Succeeded" />
<wsdl:part name="TimeZone" element="tns:TimeZone" />
</wsdl:message>
<wsdl:message name="DeleteTicketEntityRequest">
<wsdl:part name="parameters" element="tns:DeleteTicketEntity" />
</wsdl:message>
<wsdl:message name="DeleteTicketEntityRequest_Headers">
<wsdl:part name="ApplicationToken" element="tns:ApplicationToken" />
<wsdl:part name="Credentials" element="tns:Credentials" />
<wsdl:part name="TimeZone" element="tns:TimeZone" />
</wsdl:message>
<wsdl:message name="DeleteTicketEntityResponse">
<wsdl:part name="parameters" element="tns:DeleteTicketEntityResponse" />
</wsdl:message>
<wsdl:message name="DeleteTicketEntityResponse_Headers">
<wsdl:part name="ExceptionInfo" element="tns:ExceptionInfo" />
<wsdl:part name="ExtraInfo" element="tns:ExtraInfo" />
<wsdl:part name="Succeeded" element="tns:Succeeded" />
<wsdl:part name="TimeZone" element="tns:TimeZone" />
</wsdl:message>
<wsdl:message name="GetTicketMessageEntityRequest">
<wsdl:part name="parameters" element="tns:GetTicketMessageEntity" />
</wsdl:message>
<wsdl:message name="GetTicketMessageEntityRequest_Headers">
<wsdl:part name="ApplicationToken" element="tns:ApplicationToken" />
<wsdl:part name="Credentials" element="tns:Credentials" />
<wsdl:part name="TimeZone" element="tns:TimeZone" />
</wsdl:message>
<wsdl:message name="GetTicketMessageEntityResponse">
<wsdl:part name="parameters" element="tns:GetTicketMessageEntityResponse" />
</wsdl:message>
<wsdl:message name="GetTicketMessageEntityResponse_Headers">
<wsdl:part name="ExceptionInfo" element="tns:ExceptionInfo" />
<wsdl:part name="ExtraInfo" element="tns:ExtraInfo" />
<wsdl:part name="Succeeded" element="tns:Succeeded" />
<wsdl:part name="TimeZone" element="tns:TimeZone" />
</wsdl:message>
<wsdl:message name="DeleteTicketMessageEntityRequest">
<wsdl:part name="parameters" element="tns:DeleteTicketMessageEntity" />
</wsdl:message>
<wsdl:message name="DeleteTicketMessageEntityRequest_Headers">
<wsdl:part name="ApplicationToken" element="tns:ApplicationToken" />
<wsdl:part name="Credentials" element="tns:Credentials" />
<wsdl:part name="TimeZone" element="tns:TimeZone" />
</wsdl:message>
<wsdl:message name="DeleteTicketMessageEntityResponse">
<wsdl:part name="parameters" element="tns:DeleteTicketMessageEntityResponse" />
</wsdl:message>
<wsdl:message name="DeleteTicketMessageEntityResponse_Headers">
<wsdl:part name="ExceptionInfo" element="tns:ExceptionInfo" />
<wsdl:part name="ExtraInfo" element="tns:ExtraInfo" />
<wsdl:part name="Succeeded" element="tns:Succeeded" />
<wsdl:part name="TimeZone" element="tns:TimeZone" />
</wsdl:message>
<wsdl:message name="SanitizeMailContentRequest">
<wsdl:part name="parameters" element="tns:SanitizeMailContent" />
</wsdl:message>
<wsdl:message name="SanitizeMailContentRequest_Headers">
<wsdl:part name="ApplicationToken" element="tns:ApplicationToken" />
<wsdl:part name="Credentials" element="tns:Credentials" />
<wsdl:part name="TimeZone" element="tns:TimeZone" />
</wsdl:message>
<wsdl:message name="SanitizeMailContentResponse">
<wsdl:part name="parameters" element="tns:SanitizeMailContentResponse" />
</wsdl:message>
<wsdl:message name="SanitizeMailContentResponse_Headers">
<wsdl:part name="ExceptionInfo" element="tns:ExceptionInfo" />
<wsdl:part name="ExtraInfo" element="tns:ExtraInfo" />
<wsdl:part name="Succeeded" element="tns:Succeeded" />
<wsdl:part name="TimeZone" element="tns:TimeZone" />
</wsdl:message>
<wsdl:message name="SanitizeMailContentsRequest">
<wsdl:part name="parameters" element="tns:SanitizeMailContents" />
</wsdl:message>
<wsdl:message name="SanitizeMailContentsRequest_Headers">
<wsdl:part name="ApplicationToken" element="tns:ApplicationToken" />
<wsdl:part name="Credentials" element="tns:Credentials" />
<wsdl:part name="TimeZone" element="tns:TimeZone" />
</wsdl:message>
<wsdl:message name="SanitizeMailContentsResponse">
<wsdl:part name="parameters" element="tns:SanitizeMailContentsResponse" />
</wsdl:message>
<wsdl:message name="SanitizeMailContentsResponse_Headers">
<wsdl:part name="ExceptionInfo" element="tns:ExceptionInfo" />
<wsdl:part name="ExtraInfo" element="tns:ExtraInfo" />
<wsdl:part name="Succeeded" element="tns:Succeeded" />
<wsdl:part name="TimeZone" element="tns:TimeZone" />
</wsdl:message>
<wsdl:message name="GetTicketRequest">
<wsdl:part name="parameters" element="tns:GetTicket" />
</wsdl:message>
<wsdl:message name="GetTicketRequest_Headers">
<wsdl:part name="ApplicationToken" element="tns:ApplicationToken" />
<wsdl:part name="Credentials" element="tns:Credentials" />
<wsdl:part name="TimeZone" element="tns:TimeZone" />
</wsdl:message>
<wsdl:message name="GetTicketResponse">
<wsdl:part name="parameters" element="tns:GetTicketResponse" />
</wsdl:message>
<wsdl:message name="GetTicketResponse_Headers">
<wsdl:part name="ExceptionInfo" element="tns:ExceptionInfo" />
<wsdl:part name="ExtraInfo" element="tns:ExtraInfo" />
<wsdl:part name="Succeeded" element="tns:Succeeded" />
<wsdl:part name="TimeZone" element="tns:TimeZone" />
</wsdl:message>
<wsdl:message name="GetTicketMessageRequest">
<wsdl:part name="parameters" element="tns:GetTicketMessage" />
</wsdl:message>
<wsdl:message name="GetTicketMessageRequest_Headers">
<wsdl:part name="ApplicationToken" element="tns:ApplicationToken" />
<wsdl:part name="Credentials" element="tns:Credentials" />
<wsdl:part name="TimeZone" element="tns:TimeZone" />
</wsdl:message>
<wsdl:message name="GetTicketMessageResponse">
<wsdl:part name="parameters" element="tns:GetTicketMessageResponse" />
</wsdl:message>
<wsdl:message name="GetTicketMessageResponse_Headers">
<wsdl:part name="ExceptionInfo" element="tns:ExceptionInfo" />
<wsdl:part name="ExtraInfo" element="tns:ExtraInfo" />
<wsdl:part name="Succeeded" element="tns:Succeeded" />
<wsdl:part name="TimeZone" element="tns:TimeZone" />
</wsdl:message>
<wsdl:portType name="Ticket">
<wsdl:operation name="CreateDefaultTicketEntity">
<wsdl:input wsaw:Action="http://www.superoffice.net/ws/crm/NetServer/Services87/Ticket/CreateDefaultTicketEntity" name="CreateDefaultTicketEntityRequest" message="tns:CreateDefaultTicketEntityRequest" />
<wsdl:output wsaw:Action="http://www.superoffice.net/ws/crm/NetServer/Services87/Ticket/CreateDefaultTicketEntityResponse" name="CreateDefaultTicketEntityResponse" message="tns:CreateDefaultTicketEntityResponse" />
</wsdl:operation>
<wsdl:operation name="SaveTicketEntity">
<wsdl:input wsaw:Action="http://www.superoffice.net/ws/crm/NetServer/Services87/Ticket/SaveTicketEntity" name="SaveTicketEntityRequest" message="tns:SaveTicketEntityRequest" />
<wsdl:output wsaw:Action="http://www.superoffice.net/ws/crm/NetServer/Services87/Ticket/SaveTicketEntityResponse" name="SaveTicketEntityResponse" message="tns:SaveTicketEntityResponse" />
</wsdl:operation>
<wsdl:operation name="CreateDefaultTicketMessageEntity">
<wsdl:input wsaw:Action="http://www.superoffice.net/ws/crm/NetServer/Services87/Ticket/CreateDefaultTicketMessageEntity" name="CreateDefaultTicketMessageEntityRequest" message="tns:CreateDefaultTicketMessageEntityRequest" />
<wsdl:output wsaw:Action="http://www.superoffice.net/ws/crm/NetServer/Services87/Ticket/CreateDefaultTicketMessageEntityResponse" name="CreateDefaultTicketMessageEntityResponse" message="tns:CreateDefaultTicketMessageEntityResponse" />
</wsdl:operation>
<wsdl:operation name="SaveTicketMessageEntity">
<wsdl:input wsaw:Action="http://www.superoffice.net/ws/crm/NetServer/Services87/Ticket/SaveTicketMessageEntity" name="SaveTicketMessageEntityRequest" message="tns:SaveTicketMessageEntityRequest" />
<wsdl:output wsaw:Action="http://www.superoffice.net/ws/crm/NetServer/Services87/Ticket/SaveTicketMessageEntityResponse" name="SaveTicketMessageEntityResponse" message="tns:SaveTicketMessageEntityResponse" />
</wsdl:operation>
<wsdl:operation name="GetTicketEntity">
<wsdl:input wsaw:Action="http://www.superoffice.net/ws/crm/NetServer/Services87/Ticket/GetTicketEntity" name="GetTicketEntityRequest" message="tns:GetTicketEntityRequest" />
<wsdl:output wsaw:Action="http://www.superoffice.net/ws/crm/NetServer/Services87/Ticket/GetTicketEntityResponse" name="GetTicketEntityResponse" message="tns:GetTicketEntityResponse" />
</wsdl:operation>
<wsdl:operation name="DeleteTicketEntity">
<wsdl:input wsaw:Action="http://www.superoffice.net/ws/crm/NetServer/Services87/Ticket/DeleteTicketEntity" name="DeleteTicketEntityRequest" message="tns:DeleteTicketEntityRequest" />
<wsdl:output wsaw:Action="http://www.superoffice.net/ws/crm/NetServer/Services87/Ticket/DeleteTicketEntityResponse" name="DeleteTicketEntityResponse" message="tns:DeleteTicketEntityResponse" />
</wsdl:operation>
<wsdl:operation name="GetTicketMessageEntity">
<wsdl:input wsaw:Action="http://www.superoffice.net/ws/crm/NetServer/Services87/Ticket/GetTicketMessageEntity" name="GetTicketMessageEntityRequest" message="tns:GetTicketMessageEntityRequest" />
<wsdl:output wsaw:Action="http://www.superoffice.net/ws/crm/NetServer/Services87/Ticket/GetTicketMessageEntityResponse" name="GetTicketMessageEntityResponse" message="tns:GetTicketMessageEntityResponse" />
</wsdl:operation>
<wsdl:operation name="DeleteTicketMessageEntity">
<wsdl:input wsaw:Action="http://www.superoffice.net/ws/crm/NetServer/Services87/Ticket/DeleteTicketMessageEntity" name="DeleteTicketMessageEntityRequest" message="tns:DeleteTicketMessageEntityRequest" />
<wsdl:output wsaw:Action="http://www.superoffice.net/ws/crm/NetServer/Services87/Ticket/DeleteTicketMessageEntityResponse" name="DeleteTicketMessageEntityResponse" message="tns:DeleteTicketMessageEntityResponse" />
</wsdl:operation>
<wsdl:operation name="SanitizeMailContent">
<wsdl:input wsaw:Action="http://www.superoffice.net/ws/crm/NetServer/Services87/Ticket/SanitizeMailContent" name="SanitizeMailContentRequest" message="tns:SanitizeMailContentRequest" />
<wsdl:output wsaw:Action="http://www.superoffice.net/ws/crm/NetServer/Services87/Ticket/SanitizeMailContentResponse" name="SanitizeMailContentResponse" message="tns:SanitizeMailContentResponse" />
</wsdl:operation>
<wsdl:operation name="SanitizeMailContents">
<wsdl:input wsaw:Action="http://www.superoffice.net/ws/crm/NetServer/Services87/Ticket/SanitizeMailContents" name="SanitizeMailContentsRequest" message="tns:SanitizeMailContentsRequest" />
<wsdl:output wsaw:Action="http://www.superoffice.net/ws/crm/NetServer/Services87/Ticket/SanitizeMailContentsResponse" name="SanitizeMailContentsResponse" message="tns:SanitizeMailContentsResponse" />
</wsdl:operation>
<wsdl:operation name="GetTicket">
<wsdl:input wsaw:Action="http://www.superoffice.net/ws/crm/NetServer/Services87/Ticket/GetTicket" name="GetTicketRequest" message="tns:GetTicketRequest" />
<wsdl:output wsaw:Action="http://www.superoffice.net/ws/crm/NetServer/Services87/Ticket/GetTicketResponse" name="GetTicketResponse" message="tns:GetTicketResponse" />
</wsdl:operation>
<wsdl:operation name="GetTicketMessage">
<wsdl:input wsaw:Action="http://www.superoffice.net/ws/crm/NetServer/Services87/Ticket/GetTicketMessage" name="GetTicketMessageRequest" message="tns:GetTicketMessageRequest" />
<wsdl:output wsaw:Action="http://www.superoffice.net/ws/crm/NetServer/Services87/Ticket/GetTicketMessageResponse" name="GetTicketMessageResponse" message="tns:GetTicketMessageResponse" />
</wsdl:operation>
</wsdl:portType>
<wsdl:binding name="BasicHttpBinding_Ticket" type="tns:Ticket">
<soap:binding transport="http://schemas.xmlsoap.org/soap/http" />
<wsdl:operation name="CreateDefaultTicketEntity">
<soap:operation soapAction="http://www.superoffice.net/ws/crm/NetServer/Services87/Ticket/CreateDefaultTicketEntity" style="document" />
<wsdl:input name="CreateDefaultTicketEntityRequest">
<soap:header message="tns:CreateDefaultTicketEntityRequest_Headers" part="ApplicationToken" use="literal" />
<soap:header message="tns:CreateDefaultTicketEntityRequest_Headers" part="Credentials" use="literal" />
<soap:header message="tns:CreateDefaultTicketEntityRequest_Headers" part="TimeZone" use="literal" />
<soap:body use="literal" />
</wsdl:input>
<wsdl:output name="CreateDefaultTicketEntityResponse">
<soap:header message="tns:CreateDefaultTicketEntityResponse_Headers" part="ExceptionInfo" use="literal" />
<soap:header message="tns:CreateDefaultTicketEntityResponse_Headers" part="ExtraInfo" use="literal" />
<soap:header message="tns:CreateDefaultTicketEntityResponse_Headers" part="Succeeded" use="literal" />
<soap:header message="tns:CreateDefaultTicketEntityResponse_Headers" part="TimeZone" use="literal" />
<soap:body use="literal" />
</wsdl:output>
</wsdl:operation>
<wsdl:operation name="SaveTicketEntity">
<soap:operation soapAction="http://www.superoffice.net/ws/crm/NetServer/Services87/Ticket/SaveTicketEntity" style="document" />
<wsdl:input name="SaveTicketEntityRequest">
<soap:header message="tns:SaveTicketEntityRequest_Headers" part="ApplicationToken" use="literal" />
<soap:header message="tns:SaveTicketEntityRequest_Headers" part="Credentials" use="literal" />
<soap:header message="tns:SaveTicketEntityRequest_Headers" part="TimeZone" use="literal" />
<soap:body use="literal" />
</wsdl:input>
<wsdl:output name="SaveTicketEntityResponse">
<soap:header message="tns:SaveTicketEntityResponse_Headers" part="ExceptionInfo" use="literal" />
<soap:header message="tns:SaveTicketEntityResponse_Headers" part="ExtraInfo" use="literal" />
<soap:header message="tns:SaveTicketEntityResponse_Headers" part="Succeeded" use="literal" />
<soap:header message="tns:SaveTicketEntityResponse_Headers" part="TimeZone" use="literal" />
<soap:body use="literal" />
</wsdl:output>
</wsdl:operation>
<wsdl:operation name="CreateDefaultTicketMessageEntity">
<soap:operation soapAction="http://www.superoffice.net/ws/crm/NetServer/Services87/Ticket/CreateDefaultTicketMessageEntity" style="document" />
<wsdl:input name="CreateDefaultTicketMessageEntityRequest">
<soap:header message="tns:CreateDefaultTicketMessageEntityRequest_Headers" part="ApplicationToken" use="literal" />
<soap:header message="tns:CreateDefaultTicketMessageEntityRequest_Headers" part="Credentials" use="literal" />
<soap:header message="tns:CreateDefaultTicketMessageEntityRequest_Headers" part="TimeZone" use="literal" />
<soap:body use="literal" />
</wsdl:input>
<wsdl:output name="CreateDefaultTicketMessageEntityResponse">
<soap:header message="tns:CreateDefaultTicketMessageEntityResponse_Headers" part="ExceptionInfo" use="literal" />
<soap:header message="tns:CreateDefaultTicketMessageEntityResponse_Headers" part="ExtraInfo" use="literal" />
<soap:header message="tns:CreateDefaultTicketMessageEntityResponse_Headers" part="Succeeded" use="literal" />
<soap:header message="tns:CreateDefaultTicketMessageEntityResponse_Headers" part="TimeZone" use="literal" />
<soap:body use="literal" />
</wsdl:output>
</wsdl:operation>
<wsdl:operation name="SaveTicketMessageEntity">
<soap:operation soapAction="http://www.superoffice.net/ws/crm/NetServer/Services87/Ticket/SaveTicketMessageEntity" style="document" />
<wsdl:input name="SaveTicketMessageEntityRequest">
<soap:header message="tns:SaveTicketMessageEntityRequest_Headers" part="ApplicationToken" use="literal" />
<soap:header message="tns:SaveTicketMessageEntityRequest_Headers" part="Credentials" use="literal" />
<soap:header message="tns:SaveTicketMessageEntityRequest_Headers" part="TimeZone" use="literal" />
<soap:body use="literal" />
</wsdl:input>
<wsdl:output name="SaveTicketMessageEntityResponse">
<soap:header message="tns:SaveTicketMessageEntityResponse_Headers" part="ExceptionInfo" use="literal" />
<soap:header message="tns:SaveTicketMessageEntityResponse_Headers" part="ExtraInfo" use="literal" />
<soap:header message="tns:SaveTicketMessageEntityResponse_Headers" part="Succeeded" use="literal" />
<soap:header message="tns:SaveTicketMessageEntityResponse_Headers" part="TimeZone" use="literal" />
<soap:body use="literal" />
</wsdl:output>
</wsdl:operation>
<wsdl:operation name="GetTicketEntity">
<soap:operation soapAction="http://www.superoffice.net/ws/crm/NetServer/Services87/Ticket/GetTicketEntity" style="document" />
<wsdl:input name="GetTicketEntityRequest">
<soap:header message="tns:GetTicketEntityRequest_Headers" part="ApplicationToken" use="literal" />
<soap:header message="tns:GetTicketEntityRequest_Headers" part="Credentials" use="literal" />
<soap:header message="tns:GetTicketEntityRequest_Headers" part="TimeZone" use="literal" />
<soap:body use="literal" />
</wsdl:input>
<wsdl:output name="GetTicketEntityResponse">
<soap:header message="tns:GetTicketEntityResponse_Headers" part="ExceptionInfo" use="literal" />
<soap:header message="tns:GetTicketEntityResponse_Headers" part="ExtraInfo" use="literal" />
<soap:header message="tns:GetTicketEntityResponse_Headers" part="Succeeded" use="literal" />
<soap:header message="tns:GetTicketEntityResponse_Headers" part="TimeZone" use="literal" />
<soap:body use="literal" />
</wsdl:output>
</wsdl:operation>
<wsdl:operation name="DeleteTicketEntity">
<soap:operation soapAction="http://www.superoffice.net/ws/crm/NetServer/Services87/Ticket/DeleteTicketEntity" style="document" />
<wsdl:input name="DeleteTicketEntityRequest">
<soap:header message="tns:DeleteTicketEntityRequest_Headers" part="ApplicationToken" use="literal" />
<soap:header message="tns:DeleteTicketEntityRequest_Headers" part="Credentials" use="literal" />
<soap:header message="tns:DeleteTicketEntityRequest_Headers" part="TimeZone" use="literal" />
<soap:body use="literal" />
</wsdl:input>
<wsdl:output name="DeleteTicketEntityResponse">
<soap:header message="tns:DeleteTicketEntityResponse_Headers" part="ExceptionInfo" use="literal" />
<soap:header message="tns:DeleteTicketEntityResponse_Headers" part="ExtraInfo" use="literal" />
<soap:header message="tns:DeleteTicketEntityResponse_Headers" part="Succeeded" use="literal" />
<soap:header message="tns:DeleteTicketEntityResponse_Headers" part="TimeZone" use="literal" />
<soap:body use="literal" />
</wsdl:output>
</wsdl:operation>
<wsdl:operation name="GetTicketMessageEntity">
<soap:operation soapAction="http://www.superoffice.net/ws/crm/NetServer/Services87/Ticket/GetTicketMessageEntity" style="document" />
<wsdl:input name="GetTicketMessageEntityRequest">
<soap:header message="tns:GetTicketMessageEntityRequest_Headers" part="ApplicationToken" use="literal" />
<soap:header message="tns:GetTicketMessageEntityRequest_Headers" part="Credentials" use="literal" />
<soap:header message="tns:GetTicketMessageEntityRequest_Headers" part="TimeZone" use="literal" />
<soap:body use="literal" />
</wsdl:input>
<wsdl:output name="GetTicketMessageEntityResponse">
<soap:header message="tns:GetTicketMessageEntityResponse_Headers" part="ExceptionInfo" use="literal" />
<soap:header message="tns:GetTicketMessageEntityResponse_Headers" part="ExtraInfo" use="literal" />
<soap:header message="tns:GetTicketMessageEntityResponse_Headers" part="Succeeded" use="literal" />
<soap:header message="tns:GetTicketMessageEntityResponse_Headers" part="TimeZone" use="literal" />
<soap:body use="literal" />
</wsdl:output>
</wsdl:operation>
<wsdl:operation name="DeleteTicketMessageEntity">
<soap:operation soapAction="http://www.superoffice.net/ws/crm/NetServer/Services87/Ticket/DeleteTicketMessageEntity" style="document" />
<wsdl:input name="DeleteTicketMessageEntityRequest">
<soap:header message="tns:DeleteTicketMessageEntityRequest_Headers" part="ApplicationToken" use="literal" />
<soap:header message="tns:DeleteTicketMessageEntityRequest_Headers" part="Credentials" use="literal" />
<soap:header message="tns:DeleteTicketMessageEntityRequest_Headers" part="TimeZone" use="literal" />
<soap:body use="literal" />
</wsdl:input>
<wsdl:output name="DeleteTicketMessageEntityResponse">
<soap:header message="tns:DeleteTicketMessageEntityResponse_Headers" part="ExceptionInfo" use="literal" />
<soap:header message="tns:DeleteTicketMessageEntityResponse_Headers" part="ExtraInfo" use="literal" />
<soap:header message="tns:DeleteTicketMessageEntityResponse_Headers" part="Succeeded" use="literal" />
<soap:header message="tns:DeleteTicketMessageEntityResponse_Headers" part="TimeZone" use="literal" />
<soap:body use="literal" />
</wsdl:output>
</wsdl:operation>
<wsdl:operation name="SanitizeMailContent">
<soap:operation soapAction="http://www.superoffice.net/ws/crm/NetServer/Services87/Ticket/SanitizeMailContent" style="document" />
<wsdl:input name="SanitizeMailContentRequest">
<soap:header message="tns:SanitizeMailContentRequest_Headers" part="ApplicationToken" use="literal" />
<soap:header message="tns:SanitizeMailContentRequest_Headers" part="Credentials" use="literal" />
<soap:header message="tns:SanitizeMailContentRequest_Headers" part="TimeZone" use="literal" />
<soap:body use="literal" />
</wsdl:input>
<wsdl:output name="SanitizeMailContentResponse">
<soap:header message="tns:SanitizeMailContentResponse_Headers" part="ExceptionInfo" use="literal" />
<soap:header message="tns:SanitizeMailContentResponse_Headers" part="ExtraInfo" use="literal" />
<soap:header message="tns:SanitizeMailContentResponse_Headers" part="Succeeded" use="literal" />
<soap:header message="tns:SanitizeMailContentResponse_Headers" part="TimeZone" use="literal" />
<soap:body use="literal" />
</wsdl:output>
</wsdl:operation>
<wsdl:operation name="SanitizeMailContents">
<soap:operation soapAction="http://www.superoffice.net/ws/crm/NetServer/Services87/Ticket/SanitizeMailContents" style="document" />
<wsdl:input name="SanitizeMailContentsRequest">
<soap:header message="tns:SanitizeMailContentsRequest_Headers" part="ApplicationToken" use="literal" />
<soap:header message="tns:SanitizeMailContentsRequest_Headers" part="Credentials" use="literal" />
<soap:header message="tns:SanitizeMailContentsRequest_Headers" part="TimeZone" use="literal" />
<soap:body use="literal" />
</wsdl:input>
<wsdl:output name="SanitizeMailContentsResponse">
<soap:header message="tns:SanitizeMailContentsResponse_Headers" part="ExceptionInfo" use="literal" />
<soap:header message="tns:SanitizeMailContentsResponse_Headers" part="ExtraInfo" use="literal" />
<soap:header message="tns:SanitizeMailContentsResponse_Headers" part="Succeeded" use="literal" />
<soap:header message="tns:SanitizeMailContentsResponse_Headers" part="TimeZone" use="literal" />
<soap:body use="literal" />
</wsdl:output>
</wsdl:operation>
<wsdl:operation name="GetTicket">
<soap:operation soapAction="http://www.superoffice.net/ws/crm/NetServer/Services87/Ticket/GetTicket" style="document" />
<wsdl:input name="GetTicketRequest">
<soap:header message="tns:GetTicketRequest_Headers" part="ApplicationToken" use="literal" />
<soap:header message="tns:GetTicketRequest_Headers" part="Credentials" use="literal" />
<soap:header message="tns:GetTicketRequest_Headers" part="TimeZone" use="literal" />
<soap:body use="literal" />
</wsdl:input>
<wsdl:output name="GetTicketResponse">
<soap:header message="tns:GetTicketResponse_Headers" part="ExceptionInfo" use="literal" />
<soap:header message="tns:GetTicketResponse_Headers" part="ExtraInfo" use="literal" />
<soap:header message="tns:GetTicketResponse_Headers" part="Succeeded" use="literal" />
<soap:header message="tns:GetTicketResponse_Headers" part="TimeZone" use="literal" />
<soap:body use="literal" />
</wsdl:output>
</wsdl:operation>
<wsdl:operation name="GetTicketMessage">
<soap:operation soapAction="http://www.superoffice.net/ws/crm/NetServer/Services87/Ticket/GetTicketMessage" style="document" />
<wsdl:input name="GetTicketMessageRequest">
<soap:header message="tns:GetTicketMessageRequest_Headers" part="ApplicationToken" use="literal" />
<soap:header message="tns:GetTicketMessageRequest_Headers" part="Credentials" use="literal" />
<soap:header message="tns:GetTicketMessageRequest_Headers" part="TimeZone" use="literal" />
<soap:body use="literal" />
</wsdl:input>
<wsdl:output name="GetTicketMessageResponse">
<soap:header message="tns:GetTicketMessageResponse_Headers" part="ExceptionInfo" use="literal" />
<soap:header message="tns:GetTicketMessageResponse_Headers" part="ExtraInfo" use="literal" />
<soap:header message="tns:GetTicketMessageResponse_Headers" part="Succeeded" use="literal" />
<soap:header message="tns:GetTicketMessageResponse_Headers" part="TimeZone" use="literal" />
<soap:body use="literal" />
</wsdl:output>
</wsdl:operation>
</wsdl:binding>
<wsdl:service name="WcfTicketService">
<wsdl:port name="BasicHttpBinding_Ticket" binding="tns:BasicHttpBinding_Ticket">
<soap:address location="https://sod.superoffice.com/Cust12345/Remote/Services87/Ticket.svc" />
</wsdl:port>
</wsdl:service>
</wsdl:definitions>