Services87 Ticket SaveTicketEntity
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SOAP request and response examples Remote/Services87/Ticket.svc
Implemented by the
SaveTicketEntity
WSDL file for Services87/Ticket
Obtain a ticket from the Services87/SoPrincipal.svc
Application tokens must be specified if calling an Online installation. ApplicationTokens are not checked for on-site installations.
SaveTicketEntity Request
<?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope
xmlns:SOAP-ENV="http://www.w3.org/2003/05/soap-envelope"
xmlns:SOAP-ENC="http://www.w3.org/2003/05/soap-encoding"
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
xmlns:xsd="http://www.w3.org/2001/XMLSchema"
xmlns:NetServerServices872="http://schemas.microsoft.com/2003/10/Serialization/Arrays"
xmlns:NetServerServices871="http://schemas.microsoft.com/2003/10/Serialization/"
xmlns:Ticket="http://www.superoffice.net/ws/crm/NetServer/Services87">
<Ticket:ApplicationToken>1234567-1234-9876</Ticket:ApplicationToken>
<Ticket:Credentials>
<Ticket:Ticket>7T:1234abcxyzExample==</Ticket:Ticket>
</Ticket:Credentials>
<SOAP-ENV:Body>
<Ticket:SaveTicketEntity>
<Ticket:TicketEntity xsi:type="Ticket:TicketEntity">
<Ticket:TicketId xsi:type="xsd:int">0</Ticket:TicketId>
<Ticket:Title xsi:type="xsd:string"></Ticket:Title>
<Ticket:CreatedAt xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</Ticket:CreatedAt>
<Ticket:LastChanged xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</Ticket:LastChanged>
<Ticket:ReadByOwner xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</Ticket:ReadByOwner>
<Ticket:ReadByCustomer xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</Ticket:ReadByCustomer>
<Ticket:FirstReadByUser xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</Ticket:FirstReadByUser>
<Ticket:Activate xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</Ticket:Activate>
<Ticket:ClosedAt xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</Ticket:ClosedAt>
<Ticket:RepliedAt xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</Ticket:RepliedAt>
<Ticket:AlertTimeout xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</Ticket:AlertTimeout>
<Ticket:Deadline xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</Ticket:Deadline>
<Ticket:CreatedBy xsi:type="Ticket:Associate">
<Ticket:AssociateId xsi:type="xsd:int">0</Ticket:AssociateId>
<Ticket:Name xsi:type="xsd:string"></Ticket:Name>
<Ticket:PersonId xsi:type="xsd:int">0</Ticket:PersonId>
<Ticket:Rank xsi:type="xsd:short">0</Ticket:Rank>
<Ticket:Tooltip xsi:type="xsd:string"></Ticket:Tooltip>
<Ticket:Type xsi:type="Ticket:UserType">Unknown</Ticket:Type>
<Ticket:GroupIdx xsi:type="xsd:int">0</Ticket:GroupIdx>
<Ticket:FullName xsi:type="xsd:string"></Ticket:FullName>
<Ticket:FormalName xsi:type="xsd:string"></Ticket:FormalName>
<Ticket:Deleted xsi:type="xsd:boolean">false</Ticket:Deleted>
<Ticket:EjUserId xsi:type="xsd:int">0</Ticket:EjUserId>
<Ticket:UserName xsi:type="xsd:string"></Ticket:UserName>
</Ticket:CreatedBy>
<Ticket:Author xsi:type="xsd:string"></Ticket:Author>
<Ticket:OwnedBy xsi:type="Ticket:Associate">
<Ticket:AssociateId xsi:type="xsd:int">0</Ticket:AssociateId>
<Ticket:Name xsi:type="xsd:string"></Ticket:Name>
<Ticket:PersonId xsi:type="xsd:int">0</Ticket:PersonId>
<Ticket:Rank xsi:type="xsd:short">0</Ticket:Rank>
<Ticket:Tooltip xsi:type="xsd:string"></Ticket:Tooltip>
<Ticket:Type xsi:type="Ticket:UserType">Unknown</Ticket:Type>
<Ticket:GroupIdx xsi:type="xsd:int">0</Ticket:GroupIdx>
<Ticket:FullName xsi:type="xsd:string"></Ticket:FullName>
<Ticket:FormalName xsi:type="xsd:string"></Ticket:FormalName>
<Ticket:Deleted xsi:type="xsd:boolean">false</Ticket:Deleted>
<Ticket:EjUserId xsi:type="xsd:int">0</Ticket:EjUserId>
<Ticket:UserName xsi:type="xsd:string"></Ticket:UserName>
</Ticket:OwnedBy>
<Ticket:Category xsi:type="Ticket:TicketCategoryEntity">
<Ticket:TicketCategoryId xsi:type="xsd:int">0</Ticket:TicketCategoryId>
<Ticket:ParentId xsi:type="xsd:int">0</Ticket:ParentId>
<Ticket:Name xsi:type="xsd:string"></Ticket:Name>
<Ticket:Fullname xsi:type="xsd:string"></Ticket:Fullname>
<Ticket:CategoryMaster xsi:type="xsd:int">0</Ticket:CategoryMaster>
<Ticket:Flags xsi:type="Ticket:TicketCategoryFlags">Internal</Ticket:Flags>
<Ticket:DelegateMethod xsi:type="Ticket:TicketCategoryDelegateMethod">Unknown</Ticket:DelegateMethod>
<Ticket:ExternalName xsi:type="xsd:string"></Ticket:ExternalName>
<Ticket:ClosingStatus xsi:type="Ticket:TicketCategoryClosingStatus">UserDefined</Ticket:ClosingStatus>
<Ticket:MsgClosingStatus xsi:type="Ticket:TicketCategoryClosingStatus">UserDefined</Ticket:MsgClosingStatus>
<Ticket:AssignmentLag xsi:type="xsd:int">0</Ticket:AssignmentLag>
<Ticket:ReplyTemplate xsi:type="xsd:int">0</Ticket:ReplyTemplate>
<Ticket:NotificationEmail xsi:type="xsd:string"></Ticket:NotificationEmail>
<Ticket:ExtraFields xsi:type="Ticket:StringDictionary">
<Ticket:StringKeyValuePair>
<Ticket:Key xsi:type="xsd:string"></Ticket:Key>
<Ticket:Value xsi:type="xsd:string"></Ticket:Value>
</Ticket:StringKeyValuePair>
</Ticket:ExtraFields>
<Ticket:CustomFields xsi:type="Ticket:StringDictionary">
<Ticket:StringKeyValuePair>
<Ticket:Key xsi:type="xsd:string"></Ticket:Key>
<Ticket:Value xsi:type="xsd:string"></Ticket:Value>
</Ticket:StringKeyValuePair>
</Ticket:CustomFields>
</Ticket:Category>
<Ticket:Slevel xsi:type="Ticket:TicketSecurityLevel">Unknown</Ticket:Slevel>
<Ticket:Priority xsi:type="Ticket:TicketPriorityEntity">
<Ticket:TicketPriorityId xsi:type="xsd:int">0</Ticket:TicketPriorityId>
<Ticket:Name xsi:type="xsd:string"></Ticket:Name>
<Ticket:Status xsi:type="Ticket:TicketPriorityStatus">Unknown</Ticket:Status>
<Ticket:Flags xsi:type="Ticket:TicketPriorityFlags">External</Ticket:Flags>
<Ticket:SortOrder xsi:type="xsd:int">0</Ticket:SortOrder>
<Ticket:TicketRead xsi:type="Ticket:TicketPriorityEscalateEvent">None</Ticket:TicketRead>
<Ticket:ChangedOwner xsi:type="Ticket:TicketPriorityEscalateEvent">None</Ticket:ChangedOwner>
<Ticket:TicketNewinfo xsi:type="Ticket:TicketPriorityEscalateEvent">None</Ticket:TicketNewinfo>
<Ticket:TicketClosed xsi:type="Ticket:TicketPriorityEscalateEvent">None</Ticket:TicketClosed>
<Ticket:TicketChangedPriority xsi:type="Ticket:TicketPriorityEscalateEvent">None</Ticket:TicketChangedPriority>
<Ticket:TicketNew xsi:type="Ticket:TicketPriorityEscalateEvent">None</Ticket:TicketNew>
<Ticket:Deadline xsi:type="xsd:int">0</Ticket:Deadline>
<Ticket:MonStart xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</Ticket:MonStart>
<Ticket:MonStop xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</Ticket:MonStop>
<Ticket:TueStart xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</Ticket:TueStart>
<Ticket:TueStop xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</Ticket:TueStop>
<Ticket:WedStart xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</Ticket:WedStart>
<Ticket:WedStop xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</Ticket:WedStop>
<Ticket:ThuStart xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</Ticket:ThuStart>
<Ticket:ThuStop xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</Ticket:ThuStop>
<Ticket:FriStart xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</Ticket:FriStart>
<Ticket:FriStop xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</Ticket:FriStop>
<Ticket:SatStart xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</Ticket:SatStart>
<Ticket:SatStop xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</Ticket:SatStop>
<Ticket:SunStart xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</Ticket:SunStart>
<Ticket:SunStop xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</Ticket:SunStop>
<Ticket:NonDates xsi:type="NetServerServices872:ArrayOfdateTime">
<NetServerServices872:dateTime xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</NetServerServices872:dateTime>
</Ticket:NonDates>
</Ticket:Priority>
<Ticket:BaseStatus xsi:type="Ticket:TicketBaseStatus">Unknown</Ticket:BaseStatus>
<Ticket:Status xsi:type="Ticket:TicketStatusEntity">
<Ticket:TicketStatusId xsi:type="xsd:int">0</Ticket:TicketStatusId>
<Ticket:Name xsi:type="xsd:string"></Ticket:Name>
<Ticket:Status xsi:type="Ticket:TicketBaseStatus">Unknown</Ticket:Status>
<Ticket:TimeCounter xsi:type="Ticket:TicketStatusTimeCounter">None</Ticket:TimeCounter>
<Ticket:NoEmailReopen xsi:type="xsd:boolean">false</Ticket:NoEmailReopen>
</Ticket:Status>
<Ticket:Origin xsi:type="Ticket:TicketOrigin">Unknown</Ticket:Origin>
<Ticket:Person xsi:type="Ticket:Person">
<Ticket:Position xsi:type="xsd:string"></Ticket:Position>
<Ticket:PersonId xsi:type="xsd:int">0</Ticket:PersonId>
<Ticket:Mrmrs xsi:type="xsd:string"></Ticket:Mrmrs>
<Ticket:Firstname xsi:type="xsd:string"></Ticket:Firstname>
<Ticket:Lastname xsi:type="xsd:string"></Ticket:Lastname>
<Ticket:MiddleName xsi:type="xsd:string"></Ticket:MiddleName>
<Ticket:Title xsi:type="xsd:string"></Ticket:Title>
<Ticket:Description xsi:type="xsd:string"></Ticket:Description>
<Ticket:Email xsi:type="xsd:string"></Ticket:Email>
<Ticket:FullName xsi:type="xsd:string"></Ticket:FullName>
<Ticket:DirectPhone xsi:type="xsd:string"></Ticket:DirectPhone>
<Ticket:FormalName xsi:type="xsd:string"></Ticket:FormalName>
<Ticket:CountryId xsi:type="xsd:int">0</Ticket:CountryId>
<Ticket:ContactId xsi:type="xsd:int">0</Ticket:ContactId>
<Ticket:ContactName xsi:type="xsd:string"></Ticket:ContactName>
<Ticket:Retired xsi:type="xsd:short">0</Ticket:Retired>
<Ticket:Rank xsi:type="xsd:short">0</Ticket:Rank>
<Ticket:ActiveInterests xsi:type="xsd:short">0</Ticket:ActiveInterests>
<Ticket:ContactDepartment xsi:type="xsd:string"></Ticket:ContactDepartment>
<Ticket:ContactCountryId xsi:type="xsd:int">0</Ticket:ContactCountryId>
<Ticket:ContactOrgNr xsi:type="xsd:string"></Ticket:ContactOrgNr>
<Ticket:FaxPhone xsi:type="xsd:string"></Ticket:FaxPhone>
<Ticket:MobilePhone xsi:type="xsd:string"></Ticket:MobilePhone>
<Ticket:ContactPhone xsi:type="xsd:string"></Ticket:ContactPhone>
<Ticket:AssociateName xsi:type="xsd:string"></Ticket:AssociateName>
<Ticket:AssociateId xsi:type="xsd:int">0</Ticket:AssociateId>
<Ticket:UsePersonAddress xsi:type="xsd:boolean">false</Ticket:UsePersonAddress>
<Ticket:ContactFax xsi:type="xsd:string"></Ticket:ContactFax>
<Ticket:Kanafname xsi:type="xsd:string"></Ticket:Kanafname>
<Ticket:Kanalname xsi:type="xsd:string"></Ticket:Kanalname>
<Ticket:Post1 xsi:type="xsd:string"></Ticket:Post1>
<Ticket:Post2 xsi:type="xsd:string"></Ticket:Post2>
<Ticket:Post3 xsi:type="xsd:string"></Ticket:Post3>
<Ticket:EmailName xsi:type="xsd:string"></Ticket:EmailName>
<Ticket:ContactFullName xsi:type="xsd:string"></Ticket:ContactFullName>
<Ticket:ActiveErpLinks xsi:type="xsd:int">0</Ticket:ActiveErpLinks>
<Ticket:TicketPriorityId xsi:type="xsd:int">0</Ticket:TicketPriorityId>
<Ticket:SupportLanguageId xsi:type="xsd:int">0</Ticket:SupportLanguageId>
<Ticket:SupportAssociateId xsi:type="xsd:int">0</Ticket:SupportAssociateId>
<Ticket:CategoryName xsi:type="xsd:string"></Ticket:CategoryName>
</Ticket:Person>
<Ticket:AlertLevel xsi:type="xsd:short">0</Ticket:AlertLevel>
<Ticket:ConnectId xsi:type="xsd:int">0</Ticket:ConnectId>
<Ticket:ReadStatus xsi:type="Ticket:TicketReadStatus">Unknown</Ticket:ReadStatus>
<Ticket:TimeToReply xsi:type="xsd:int">0</Ticket:TimeToReply>
<Ticket:RealTimeToReply xsi:type="xsd:int">0</Ticket:RealTimeToReply>
<Ticket:TimeToClose xsi:type="xsd:int">0</Ticket:TimeToClose>
<Ticket:RealTimeToClose xsi:type="xsd:int">0</Ticket:RealTimeToClose>
<Ticket:TimeSpentInternally xsi:type="xsd:int">0</Ticket:TimeSpentInternally>
<Ticket:TimeSpentExternally xsi:type="xsd:int">0</Ticket:TimeSpentExternally>
<Ticket:TimeSpentQueue xsi:type="xsd:int">0</Ticket:TimeSpentQueue>
<Ticket:RealTimeSpentInternally xsi:type="xsd:int">0</Ticket:RealTimeSpentInternally>
<Ticket:RealTimeSpentExternally xsi:type="xsd:int">0</Ticket:RealTimeSpentExternally>
<Ticket:RealTimeSpentQueue xsi:type="xsd:int">0</Ticket:RealTimeSpentQueue>
<Ticket:HasAttachment xsi:type="xsd:boolean">false</Ticket:HasAttachment>
<Ticket:NumReplies xsi:type="xsd:int">0</Ticket:NumReplies>
<Ticket:NumMessages xsi:type="xsd:int">0</Ticket:NumMessages>
<Ticket:FromAddress xsi:type="xsd:string"></Ticket:FromAddress>
<Ticket:Messages xsi:type="Ticket:ArrayOfTicketMessage">
<Ticket:TicketMessage xsi:type="Ticket:TicketMessage">
<Ticket:TicketMessageId xsi:type="xsd:int">0</Ticket:TicketMessageId>
<Ticket:CreatedAt xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</Ticket:CreatedAt>
<Ticket:Slevel xsi:type="Ticket:TicketSecurityLevel">Unknown</Ticket:Slevel>
<Ticket:Important xsi:type="xsd:boolean">false</Ticket:Important>
</Ticket:TicketMessage>
</Ticket:Messages>
<Ticket:Tags xsi:type="Ticket:ArrayOfTag">
<Ticket:Tag xsi:type="Ticket:Tag">
<Ticket:Id xsi:type="xsd:int">0</Ticket:Id>
<Ticket:Name xsi:type="xsd:string"></Ticket:Name>
<Ticket:ToolTip xsi:type="xsd:string"></Ticket:ToolTip>
</Ticket:Tag>
</Ticket:Tags>
<Ticket:ExtraFields xsi:type="Ticket:StringDictionary">
<Ticket:StringKeyValuePair>
<Ticket:Key xsi:type="xsd:string"></Ticket:Key>
<Ticket:Value xsi:type="xsd:string"></Ticket:Value>
</Ticket:StringKeyValuePair>
</Ticket:ExtraFields>
<Ticket:CustomFields xsi:type="Ticket:StringDictionary">
<Ticket:StringKeyValuePair>
<Ticket:Key xsi:type="xsd:string"></Ticket:Key>
<Ticket:Value xsi:type="xsd:string"></Ticket:Value>
</Ticket:StringKeyValuePair>
</Ticket:CustomFields>
</Ticket:TicketEntity>
</Ticket:SaveTicketEntity>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>
SaveTicketEntity Response
<?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope
xmlns:SOAP-ENV="http://www.w3.org/2003/05/soap-envelope"
xmlns:SOAP-ENC="http://www.w3.org/2003/05/soap-encoding"
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
xmlns:xsd="http://www.w3.org/2001/XMLSchema"
xmlns:NetServerServices872="http://schemas.microsoft.com/2003/10/Serialization/Arrays"
xmlns:NetServerServices871="http://schemas.microsoft.com/2003/10/Serialization/"
xmlns:Ticket="http://www.superoffice.net/ws/crm/NetServer/Services87">
<SOAP-ENV:Body>
<Ticket:SaveTicketEntityResponse>
<Ticket:Response xsi:type="Ticket:TicketEntity">
<Ticket:TicketId xsi:type="xsd:int">0</Ticket:TicketId>
<Ticket:Title xsi:type="xsd:string"></Ticket:Title>
<Ticket:CreatedAt xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</Ticket:CreatedAt>
<Ticket:LastChanged xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</Ticket:LastChanged>
<Ticket:ReadByOwner xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</Ticket:ReadByOwner>
<Ticket:ReadByCustomer xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</Ticket:ReadByCustomer>
<Ticket:FirstReadByUser xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</Ticket:FirstReadByUser>
<Ticket:Activate xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</Ticket:Activate>
<Ticket:ClosedAt xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</Ticket:ClosedAt>
<Ticket:RepliedAt xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</Ticket:RepliedAt>
<Ticket:AlertTimeout xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</Ticket:AlertTimeout>
<Ticket:Deadline xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</Ticket:Deadline>
<Ticket:CreatedBy xsi:type="Ticket:Associate">
<Ticket:AssociateId xsi:type="xsd:int">0</Ticket:AssociateId>
<Ticket:Name xsi:type="xsd:string"></Ticket:Name>
<Ticket:PersonId xsi:type="xsd:int">0</Ticket:PersonId>
<Ticket:Rank xsi:type="xsd:short">0</Ticket:Rank>
<Ticket:Tooltip xsi:type="xsd:string"></Ticket:Tooltip>
<Ticket:Type xsi:type="Ticket:UserType">Unknown</Ticket:Type>
<Ticket:GroupIdx xsi:type="xsd:int">0</Ticket:GroupIdx>
<Ticket:FullName xsi:type="xsd:string"></Ticket:FullName>
<Ticket:FormalName xsi:type="xsd:string"></Ticket:FormalName>
<Ticket:Deleted xsi:type="xsd:boolean">false</Ticket:Deleted>
<Ticket:EjUserId xsi:type="xsd:int">0</Ticket:EjUserId>
<Ticket:UserName xsi:type="xsd:string"></Ticket:UserName>
</Ticket:CreatedBy>
<Ticket:Author xsi:type="xsd:string"></Ticket:Author>
<Ticket:OwnedBy xsi:type="Ticket:Associate">
<Ticket:AssociateId xsi:type="xsd:int">0</Ticket:AssociateId>
<Ticket:Name xsi:type="xsd:string"></Ticket:Name>
<Ticket:PersonId xsi:type="xsd:int">0</Ticket:PersonId>
<Ticket:Rank xsi:type="xsd:short">0</Ticket:Rank>
<Ticket:Tooltip xsi:type="xsd:string"></Ticket:Tooltip>
<Ticket:Type xsi:type="Ticket:UserType">Unknown</Ticket:Type>
<Ticket:GroupIdx xsi:type="xsd:int">0</Ticket:GroupIdx>
<Ticket:FullName xsi:type="xsd:string"></Ticket:FullName>
<Ticket:FormalName xsi:type="xsd:string"></Ticket:FormalName>
<Ticket:Deleted xsi:type="xsd:boolean">false</Ticket:Deleted>
<Ticket:EjUserId xsi:type="xsd:int">0</Ticket:EjUserId>
<Ticket:UserName xsi:type="xsd:string"></Ticket:UserName>
</Ticket:OwnedBy>
<Ticket:Category xsi:type="Ticket:TicketCategoryEntity">
<Ticket:TicketCategoryId xsi:type="xsd:int">0</Ticket:TicketCategoryId>
<Ticket:ParentId xsi:type="xsd:int">0</Ticket:ParentId>
<Ticket:Name xsi:type="xsd:string"></Ticket:Name>
<Ticket:Fullname xsi:type="xsd:string"></Ticket:Fullname>
<Ticket:CategoryMaster xsi:type="xsd:int">0</Ticket:CategoryMaster>
<Ticket:Flags xsi:type="Ticket:TicketCategoryFlags">Internal</Ticket:Flags>
<Ticket:DelegateMethod xsi:type="Ticket:TicketCategoryDelegateMethod">Unknown</Ticket:DelegateMethod>
<Ticket:ExternalName xsi:type="xsd:string"></Ticket:ExternalName>
<Ticket:ClosingStatus xsi:type="Ticket:TicketCategoryClosingStatus">UserDefined</Ticket:ClosingStatus>
<Ticket:MsgClosingStatus xsi:type="Ticket:TicketCategoryClosingStatus">UserDefined</Ticket:MsgClosingStatus>
<Ticket:AssignmentLag xsi:type="xsd:int">0</Ticket:AssignmentLag>
<Ticket:ReplyTemplate xsi:type="xsd:int">0</Ticket:ReplyTemplate>
<Ticket:NotificationEmail xsi:type="xsd:string"></Ticket:NotificationEmail>
<Ticket:ExtraFields xsi:type="Ticket:StringDictionary">
<Ticket:StringKeyValuePair>
<Ticket:Key xsi:type="xsd:string"></Ticket:Key>
<Ticket:Value xsi:type="xsd:string"></Ticket:Value>
</Ticket:StringKeyValuePair>
</Ticket:ExtraFields>
<Ticket:CustomFields xsi:type="Ticket:StringDictionary">
<Ticket:StringKeyValuePair>
<Ticket:Key xsi:type="xsd:string"></Ticket:Key>
<Ticket:Value xsi:type="xsd:string"></Ticket:Value>
</Ticket:StringKeyValuePair>
</Ticket:CustomFields>
</Ticket:Category>
<Ticket:Slevel xsi:type="Ticket:TicketSecurityLevel">Unknown</Ticket:Slevel>
<Ticket:Priority xsi:type="Ticket:TicketPriorityEntity">
<Ticket:TicketPriorityId xsi:type="xsd:int">0</Ticket:TicketPriorityId>
<Ticket:Name xsi:type="xsd:string"></Ticket:Name>
<Ticket:Status xsi:type="Ticket:TicketPriorityStatus">Unknown</Ticket:Status>
<Ticket:Flags xsi:type="Ticket:TicketPriorityFlags">External</Ticket:Flags>
<Ticket:SortOrder xsi:type="xsd:int">0</Ticket:SortOrder>
<Ticket:TicketRead xsi:type="Ticket:TicketPriorityEscalateEvent">None</Ticket:TicketRead>
<Ticket:ChangedOwner xsi:type="Ticket:TicketPriorityEscalateEvent">None</Ticket:ChangedOwner>
<Ticket:TicketNewinfo xsi:type="Ticket:TicketPriorityEscalateEvent">None</Ticket:TicketNewinfo>
<Ticket:TicketClosed xsi:type="Ticket:TicketPriorityEscalateEvent">None</Ticket:TicketClosed>
<Ticket:TicketChangedPriority xsi:type="Ticket:TicketPriorityEscalateEvent">None</Ticket:TicketChangedPriority>
<Ticket:TicketNew xsi:type="Ticket:TicketPriorityEscalateEvent">None</Ticket:TicketNew>
<Ticket:Deadline xsi:type="xsd:int">0</Ticket:Deadline>
<Ticket:MonStart xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</Ticket:MonStart>
<Ticket:MonStop xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</Ticket:MonStop>
<Ticket:TueStart xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</Ticket:TueStart>
<Ticket:TueStop xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</Ticket:TueStop>
<Ticket:WedStart xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</Ticket:WedStart>
<Ticket:WedStop xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</Ticket:WedStop>
<Ticket:ThuStart xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</Ticket:ThuStart>
<Ticket:ThuStop xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</Ticket:ThuStop>
<Ticket:FriStart xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</Ticket:FriStart>
<Ticket:FriStop xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</Ticket:FriStop>
<Ticket:SatStart xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</Ticket:SatStart>
<Ticket:SatStop xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</Ticket:SatStop>
<Ticket:SunStart xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</Ticket:SunStart>
<Ticket:SunStop xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</Ticket:SunStop>
<Ticket:NonDates xsi:type="NetServerServices872:ArrayOfdateTime">
<NetServerServices872:dateTime xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</NetServerServices872:dateTime>
</Ticket:NonDates>
</Ticket:Priority>
<Ticket:BaseStatus xsi:type="Ticket:TicketBaseStatus">Unknown</Ticket:BaseStatus>
<Ticket:Status xsi:type="Ticket:TicketStatusEntity">
<Ticket:TicketStatusId xsi:type="xsd:int">0</Ticket:TicketStatusId>
<Ticket:Name xsi:type="xsd:string"></Ticket:Name>
<Ticket:Status xsi:type="Ticket:TicketBaseStatus">Unknown</Ticket:Status>
<Ticket:TimeCounter xsi:type="Ticket:TicketStatusTimeCounter">None</Ticket:TimeCounter>
<Ticket:NoEmailReopen xsi:type="xsd:boolean">false</Ticket:NoEmailReopen>
</Ticket:Status>
<Ticket:Origin xsi:type="Ticket:TicketOrigin">Unknown</Ticket:Origin>
<Ticket:Person xsi:type="Ticket:Person">
<Ticket:Position xsi:type="xsd:string"></Ticket:Position>
<Ticket:PersonId xsi:type="xsd:int">0</Ticket:PersonId>
<Ticket:Mrmrs xsi:type="xsd:string"></Ticket:Mrmrs>
<Ticket:Firstname xsi:type="xsd:string"></Ticket:Firstname>
<Ticket:Lastname xsi:type="xsd:string"></Ticket:Lastname>
<Ticket:MiddleName xsi:type="xsd:string"></Ticket:MiddleName>
<Ticket:Title xsi:type="xsd:string"></Ticket:Title>
<Ticket:Description xsi:type="xsd:string"></Ticket:Description>
<Ticket:Email xsi:type="xsd:string"></Ticket:Email>
<Ticket:FullName xsi:type="xsd:string"></Ticket:FullName>
<Ticket:DirectPhone xsi:type="xsd:string"></Ticket:DirectPhone>
<Ticket:FormalName xsi:type="xsd:string"></Ticket:FormalName>
<Ticket:CountryId xsi:type="xsd:int">0</Ticket:CountryId>
<Ticket:ContactId xsi:type="xsd:int">0</Ticket:ContactId>
<Ticket:ContactName xsi:type="xsd:string"></Ticket:ContactName>
<Ticket:Retired xsi:type="xsd:short">0</Ticket:Retired>
<Ticket:Rank xsi:type="xsd:short">0</Ticket:Rank>
<Ticket:ActiveInterests xsi:type="xsd:short">0</Ticket:ActiveInterests>
<Ticket:ContactDepartment xsi:type="xsd:string"></Ticket:ContactDepartment>
<Ticket:ContactCountryId xsi:type="xsd:int">0</Ticket:ContactCountryId>
<Ticket:ContactOrgNr xsi:type="xsd:string"></Ticket:ContactOrgNr>
<Ticket:FaxPhone xsi:type="xsd:string"></Ticket:FaxPhone>
<Ticket:MobilePhone xsi:type="xsd:string"></Ticket:MobilePhone>
<Ticket:ContactPhone xsi:type="xsd:string"></Ticket:ContactPhone>
<Ticket:AssociateName xsi:type="xsd:string"></Ticket:AssociateName>
<Ticket:AssociateId xsi:type="xsd:int">0</Ticket:AssociateId>
<Ticket:UsePersonAddress xsi:type="xsd:boolean">false</Ticket:UsePersonAddress>
<Ticket:ContactFax xsi:type="xsd:string"></Ticket:ContactFax>
<Ticket:Kanafname xsi:type="xsd:string"></Ticket:Kanafname>
<Ticket:Kanalname xsi:type="xsd:string"></Ticket:Kanalname>
<Ticket:Post1 xsi:type="xsd:string"></Ticket:Post1>
<Ticket:Post2 xsi:type="xsd:string"></Ticket:Post2>
<Ticket:Post3 xsi:type="xsd:string"></Ticket:Post3>
<Ticket:EmailName xsi:type="xsd:string"></Ticket:EmailName>
<Ticket:ContactFullName xsi:type="xsd:string"></Ticket:ContactFullName>
<Ticket:ActiveErpLinks xsi:type="xsd:int">0</Ticket:ActiveErpLinks>
<Ticket:TicketPriorityId xsi:type="xsd:int">0</Ticket:TicketPriorityId>
<Ticket:SupportLanguageId xsi:type="xsd:int">0</Ticket:SupportLanguageId>
<Ticket:SupportAssociateId xsi:type="xsd:int">0</Ticket:SupportAssociateId>
<Ticket:CategoryName xsi:type="xsd:string"></Ticket:CategoryName>
</Ticket:Person>
<Ticket:AlertLevel xsi:type="xsd:short">0</Ticket:AlertLevel>
<Ticket:ConnectId xsi:type="xsd:int">0</Ticket:ConnectId>
<Ticket:ReadStatus xsi:type="Ticket:TicketReadStatus">Unknown</Ticket:ReadStatus>
<Ticket:TimeToReply xsi:type="xsd:int">0</Ticket:TimeToReply>
<Ticket:RealTimeToReply xsi:type="xsd:int">0</Ticket:RealTimeToReply>
<Ticket:TimeToClose xsi:type="xsd:int">0</Ticket:TimeToClose>
<Ticket:RealTimeToClose xsi:type="xsd:int">0</Ticket:RealTimeToClose>
<Ticket:TimeSpentInternally xsi:type="xsd:int">0</Ticket:TimeSpentInternally>
<Ticket:TimeSpentExternally xsi:type="xsd:int">0</Ticket:TimeSpentExternally>
<Ticket:TimeSpentQueue xsi:type="xsd:int">0</Ticket:TimeSpentQueue>
<Ticket:RealTimeSpentInternally xsi:type="xsd:int">0</Ticket:RealTimeSpentInternally>
<Ticket:RealTimeSpentExternally xsi:type="xsd:int">0</Ticket:RealTimeSpentExternally>
<Ticket:RealTimeSpentQueue xsi:type="xsd:int">0</Ticket:RealTimeSpentQueue>
<Ticket:HasAttachment xsi:type="xsd:boolean">false</Ticket:HasAttachment>
<Ticket:NumReplies xsi:type="xsd:int">0</Ticket:NumReplies>
<Ticket:NumMessages xsi:type="xsd:int">0</Ticket:NumMessages>
<Ticket:FromAddress xsi:type="xsd:string"></Ticket:FromAddress>
<Ticket:Messages xsi:type="Ticket:ArrayOfTicketMessage">
<Ticket:TicketMessage xsi:type="Ticket:TicketMessage">
<Ticket:TicketMessageId xsi:type="xsd:int">0</Ticket:TicketMessageId>
<Ticket:CreatedAt xsi:type="xsd:dateTime">2023-03-31T13:26:19Z</Ticket:CreatedAt>
<Ticket:Slevel xsi:type="Ticket:TicketSecurityLevel">Unknown</Ticket:Slevel>
<Ticket:Important xsi:type="xsd:boolean">false</Ticket:Important>
</Ticket:TicketMessage>
</Ticket:Messages>
<Ticket:Tags xsi:type="Ticket:ArrayOfTag">
<Ticket:Tag xsi:type="Ticket:Tag">
<Ticket:Id xsi:type="xsd:int">0</Ticket:Id>
<Ticket:Name xsi:type="xsd:string"></Ticket:Name>
<Ticket:ToolTip xsi:type="xsd:string"></Ticket:ToolTip>
</Ticket:Tag>
</Ticket:Tags>
<Ticket:ExtraFields xsi:type="Ticket:StringDictionary">
<Ticket:StringKeyValuePair>
<Ticket:Key xsi:type="xsd:string"></Ticket:Key>
<Ticket:Value xsi:type="xsd:string"></Ticket:Value>
</Ticket:StringKeyValuePair>
</Ticket:ExtraFields>
<Ticket:CustomFields xsi:type="Ticket:StringDictionary">
<Ticket:StringKeyValuePair>
<Ticket:Key xsi:type="xsd:string"></Ticket:Key>
<Ticket:Value xsi:type="xsd:string"></Ticket:Value>
</Ticket:StringKeyValuePair>
</Ticket:CustomFields>
</Ticket:Response>
</Ticket:SaveTicketEntityResponse>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>