Services88 AI GetSummarizeTicketPrompt
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SOAP request and response examples Remote/Services88/AI.svc
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GetSummarizeTicketPrompt
Obtain a ticket from the Services88/SoPrincipal.svc
Application tokens must be specified if calling an Online installation. ApplicationTokens are not checked for on-site installations.
GetSummarizeTicketPrompt Request
<?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope
xmlns:SOAP-ENV="http://www.w3.org/2003/05/soap-envelope"
xmlns:SOAP-ENC="http://www.w3.org/2003/05/soap-encoding"
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
xmlns:xsd="http://www.w3.org/2001/XMLSchema"
xmlns:NetServerServices882="http://schemas.microsoft.com/2003/10/Serialization/Arrays"
xmlns:NetServerServices881="http://schemas.microsoft.com/2003/10/Serialization/"
xmlns:AI="http://www.superoffice.net/ws/crm/NetServer/Services88">
<AI:ApplicationToken>1234567-1234-9876</AI:ApplicationToken>
<AI:Credentials>
<AI:Ticket>7T:1234abcxyzExample==</AI:Ticket>
</AI:Credentials>
<SOAP-ENV:Body>
<AI:GetSummarizeTicketPrompt>
<AI:TicketId xsi:type="xsd:int">0</AI:TicketId>
<AI:NumSentences xsi:type="xsd:int">0</AI:NumSentences>
<AI:Summary xsi:type="xsd:string"></AI:Summary>
<AI:IsoLangCode xsi:type="xsd:string"></AI:IsoLangCode>
</AI:GetSummarizeTicketPrompt>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>
GetSummarizeTicketPrompt Response
<?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope
xmlns:SOAP-ENV="http://www.w3.org/2003/05/soap-envelope"
xmlns:SOAP-ENC="http://www.w3.org/2003/05/soap-encoding"
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
xmlns:xsd="http://www.w3.org/2001/XMLSchema"
xmlns:NetServerServices882="http://schemas.microsoft.com/2003/10/Serialization/Arrays"
xmlns:NetServerServices881="http://schemas.microsoft.com/2003/10/Serialization/"
xmlns:AI="http://www.superoffice.net/ws/crm/NetServer/Services88">
<SOAP-ENV:Body>
<AI:GetSummarizeTicketPromptResponse>
<AI:Response xsi:type="AI:ChatbotTurn">
<AI:Timestamp xsi:type="xsd:dateTime">2026-05-27T01:23:11Z</AI:Timestamp>
<AI:UserPrompt xsi:type="xsd:string"></AI:UserPrompt>
<AI:UserDisplayText xsi:type="xsd:string"></AI:UserDisplayText>
<AI:BotResponse xsi:type="xsd:string"></AI:BotResponse>
<AI:BotActions xsi:type="AI:StringDictionary">
<AI:StringKeyValuePair>
<AI:Key xsi:type="xsd:string"></AI:Key>
<AI:Value xsi:type="xsd:string"></AI:Value>
</AI:StringKeyValuePair>
</AI:BotActions>
<AI:Attachments xsi:type="NetServerServices882:ArrayOfstring">
<NetServerServices882:string xsi:type="xsd:string"></NetServerServices882:string>
</AI:Attachments>
</AI:Response>
</AI:GetSummarizeTicketPromptResponse>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>