Services88 List SaveTicketPriorityEntity

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SOAP request and response examples Remote/Services88/List.svc Implemented by the SuperOffice.Services88.IListAgent.SaveTicketPriorityEntity method.

SaveTicketPriorityEntity

WSDL file for Services88/List

Obtain a ticket from the Services88/SoPrincipal.svc

Application tokens must be specified if calling an Online installation. ApplicationTokens are not checked for on-site installations.

SaveTicketPriorityEntity Request

<?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope
 xmlns:SOAP-ENV="http://www.w3.org/2003/05/soap-envelope"
 xmlns:SOAP-ENC="http://www.w3.org/2003/05/soap-encoding"
 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
 xmlns:xsd="http://www.w3.org/2001/XMLSchema"
 xmlns:NetServerServices882="http://schemas.microsoft.com/2003/10/Serialization/Arrays"
 xmlns:NetServerServices881="http://schemas.microsoft.com/2003/10/Serialization/"
 xmlns:List="http://www.superoffice.net/ws/crm/NetServer/Services88">
  <List:ApplicationToken>1234567-1234-9876</List:ApplicationToken>
  <List:Credentials>
    <List:Ticket>7T:1234abcxyzExample==</List:Ticket>
  </List:Credentials>
 <SOAP-ENV:Body>
   <List:SaveTicketPriorityEntity>
    <List:TicketPriorityEntity xsi:type="List:TicketPriorityEntity">
     <List:TicketPriorityId xsi:type="xsd:int">0</List:TicketPriorityId>
     <List:Name xsi:type="xsd:string"></List:Name>
     <List:Status xsi:type="List:TicketPriorityStatus">Unknown</List:Status>
     <List:Flags xsi:type="List:TicketPriorityFlags">External</List:Flags>
     <List:SortOrder xsi:type="xsd:int">0</List:SortOrder>
     <List:TicketRead xsi:type="List:TicketPriorityEscalateEvent">None</List:TicketRead>
     <List:ChangedOwner xsi:type="List:TicketPriorityEscalateEvent">None</List:ChangedOwner>
     <List:TicketNewinfo xsi:type="List:TicketPriorityEscalateEvent">None</List:TicketNewinfo>
     <List:TicketClosed xsi:type="List:TicketPriorityEscalateEvent">None</List:TicketClosed>
     <List:TicketChangedPriority xsi:type="List:TicketPriorityEscalateEvent">None</List:TicketChangedPriority>
     <List:TicketNew xsi:type="List:TicketPriorityEscalateEvent">None</List:TicketNew>
     <List:Deadline xsi:type="xsd:int">0</List:Deadline>
     <List:MonStart xsi:type="xsd:dateTime">2026-05-27T01:24:39Z</List:MonStart>
     <List:MonStop xsi:type="xsd:dateTime">2026-05-27T01:24:39Z</List:MonStop>
     <List:TueStart xsi:type="xsd:dateTime">2026-05-27T01:24:39Z</List:TueStart>
     <List:TueStop xsi:type="xsd:dateTime">2026-05-27T01:24:39Z</List:TueStop>
     <List:WedStart xsi:type="xsd:dateTime">2026-05-27T01:24:39Z</List:WedStart>
     <List:WedStop xsi:type="xsd:dateTime">2026-05-27T01:24:39Z</List:WedStop>
     <List:ThuStart xsi:type="xsd:dateTime">2026-05-27T01:24:39Z</List:ThuStart>
     <List:ThuStop xsi:type="xsd:dateTime">2026-05-27T01:24:39Z</List:ThuStop>
     <List:FriStart xsi:type="xsd:dateTime">2026-05-27T01:24:39Z</List:FriStart>
     <List:FriStop xsi:type="xsd:dateTime">2026-05-27T01:24:39Z</List:FriStop>
     <List:SatStart xsi:type="xsd:dateTime">2026-05-27T01:24:39Z</List:SatStart>
     <List:SatStop xsi:type="xsd:dateTime">2026-05-27T01:24:39Z</List:SatStop>
     <List:SunStart xsi:type="xsd:dateTime">2026-05-27T01:24:39Z</List:SunStart>
     <List:SunStop xsi:type="xsd:dateTime">2026-05-27T01:24:39Z</List:SunStop>
     <List:NonDates xsi:type="NetServerServices882:ArrayOfdateTime">
      <NetServerServices882:dateTime xsi:type="xsd:dateTime">2026-05-27T01:24:39Z</NetServerServices882:dateTime>
     </List:NonDates>
     <List:EscalationLevels xsi:type="List:ArrayOfTicketPriorityEscalationLevelEntity">
      <List:TicketPriorityEscalationLevelEntity xsi:type="List:TicketPriorityEscalationLevelEntity">
       <List:TicketAlertId xsi:type="xsd:int">0</List:TicketAlertId>
       <List:AlertLevel xsi:type="xsd:short">0</List:AlertLevel>
       <List:AlertTimeout xsi:type="xsd:int">0</List:AlertTimeout>
       <List:Action xsi:type="xsd:int">0</List:Action>
       <List:DelegateTo xsi:type="xsd:int">0</List:DelegateTo>
       <List:ScriptId xsi:type="xsd:int">0</List:ScriptId>
       <List:EmailTo xsi:type="xsd:string"></List:EmailTo>
       <List:SmsTo xsi:type="xsd:string"></List:SmsTo>
       <List:ReplyTemplateIdCustomer xsi:type="xsd:int">0</List:ReplyTemplateIdCustomer>
       <List:ReplyTemplateIdUser xsi:type="xsd:int">0</List:ReplyTemplateIdUser>
       <List:ReplyTemplateIdCatmast xsi:type="xsd:int">0</List:ReplyTemplateIdCatmast>
       <List:ReplyTemplateIdEmail xsi:type="xsd:int">0</List:ReplyTemplateIdEmail>
       <List:RtiCustomerSms xsi:type="xsd:int">0</List:RtiCustomerSms>
       <List:ReplyTemplateIdUserSms xsi:type="xsd:int">0</List:ReplyTemplateIdUserSms>
       <List:ReplyTemplateIdCatmastSms xsi:type="xsd:int">0</List:ReplyTemplateIdCatmastSms>
       <List:ReplyTemplateIdSms xsi:type="xsd:int">0</List:ReplyTemplateIdSms>
      </List:TicketPriorityEscalationLevelEntity>
     </List:EscalationLevels>
    </List:TicketPriorityEntity>
   </List:SaveTicketPriorityEntity>

 </SOAP-ENV:Body>
</SOAP-ENV:Envelope>

SaveTicketPriorityEntity Response

<?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope
 xmlns:SOAP-ENV="http://www.w3.org/2003/05/soap-envelope"
 xmlns:SOAP-ENC="http://www.w3.org/2003/05/soap-encoding"
 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
 xmlns:xsd="http://www.w3.org/2001/XMLSchema"
 xmlns:NetServerServices882="http://schemas.microsoft.com/2003/10/Serialization/Arrays"
 xmlns:NetServerServices881="http://schemas.microsoft.com/2003/10/Serialization/"
 xmlns:List="http://www.superoffice.net/ws/crm/NetServer/Services88">
 <SOAP-ENV:Body>
  <List:SaveTicketPriorityEntityResponse>
   <List:Response xsi:type="List:TicketPriorityEntity">
    <List:TicketPriorityId xsi:type="xsd:int">0</List:TicketPriorityId>
    <List:Name xsi:type="xsd:string"></List:Name>
    <List:Status xsi:type="List:TicketPriorityStatus">Unknown</List:Status>
    <List:Flags xsi:type="List:TicketPriorityFlags">External</List:Flags>
    <List:SortOrder xsi:type="xsd:int">0</List:SortOrder>
    <List:TicketRead xsi:type="List:TicketPriorityEscalateEvent">None</List:TicketRead>
    <List:ChangedOwner xsi:type="List:TicketPriorityEscalateEvent">None</List:ChangedOwner>
    <List:TicketNewinfo xsi:type="List:TicketPriorityEscalateEvent">None</List:TicketNewinfo>
    <List:TicketClosed xsi:type="List:TicketPriorityEscalateEvent">None</List:TicketClosed>
    <List:TicketChangedPriority xsi:type="List:TicketPriorityEscalateEvent">None</List:TicketChangedPriority>
    <List:TicketNew xsi:type="List:TicketPriorityEscalateEvent">None</List:TicketNew>
    <List:Deadline xsi:type="xsd:int">0</List:Deadline>
    <List:MonStart xsi:type="xsd:dateTime">2026-05-27T01:24:39Z</List:MonStart>
    <List:MonStop xsi:type="xsd:dateTime">2026-05-27T01:24:39Z</List:MonStop>
    <List:TueStart xsi:type="xsd:dateTime">2026-05-27T01:24:39Z</List:TueStart>
    <List:TueStop xsi:type="xsd:dateTime">2026-05-27T01:24:39Z</List:TueStop>
    <List:WedStart xsi:type="xsd:dateTime">2026-05-27T01:24:39Z</List:WedStart>
    <List:WedStop xsi:type="xsd:dateTime">2026-05-27T01:24:39Z</List:WedStop>
    <List:ThuStart xsi:type="xsd:dateTime">2026-05-27T01:24:39Z</List:ThuStart>
    <List:ThuStop xsi:type="xsd:dateTime">2026-05-27T01:24:39Z</List:ThuStop>
    <List:FriStart xsi:type="xsd:dateTime">2026-05-27T01:24:39Z</List:FriStart>
    <List:FriStop xsi:type="xsd:dateTime">2026-05-27T01:24:39Z</List:FriStop>
    <List:SatStart xsi:type="xsd:dateTime">2026-05-27T01:24:39Z</List:SatStart>
    <List:SatStop xsi:type="xsd:dateTime">2026-05-27T01:24:39Z</List:SatStop>
    <List:SunStart xsi:type="xsd:dateTime">2026-05-27T01:24:39Z</List:SunStart>
    <List:SunStop xsi:type="xsd:dateTime">2026-05-27T01:24:39Z</List:SunStop>
    <List:NonDates xsi:type="NetServerServices882:ArrayOfdateTime">
     <NetServerServices882:dateTime xsi:type="xsd:dateTime">2026-05-27T01:24:39Z</NetServerServices882:dateTime>
    </List:NonDates>
    <List:EscalationLevels xsi:type="List:ArrayOfTicketPriorityEscalationLevelEntity">
     <List:TicketPriorityEscalationLevelEntity xsi:type="List:TicketPriorityEscalationLevelEntity">
      <List:TicketAlertId xsi:type="xsd:int">0</List:TicketAlertId>
      <List:AlertLevel xsi:type="xsd:short">0</List:AlertLevel>
      <List:AlertTimeout xsi:type="xsd:int">0</List:AlertTimeout>
      <List:Action xsi:type="xsd:int">0</List:Action>
      <List:DelegateTo xsi:type="xsd:int">0</List:DelegateTo>
      <List:ScriptId xsi:type="xsd:int">0</List:ScriptId>
      <List:EmailTo xsi:type="xsd:string"></List:EmailTo>
      <List:SmsTo xsi:type="xsd:string"></List:SmsTo>
      <List:ReplyTemplateIdCustomer xsi:type="xsd:int">0</List:ReplyTemplateIdCustomer>
      <List:ReplyTemplateIdUser xsi:type="xsd:int">0</List:ReplyTemplateIdUser>
      <List:ReplyTemplateIdCatmast xsi:type="xsd:int">0</List:ReplyTemplateIdCatmast>
      <List:ReplyTemplateIdEmail xsi:type="xsd:int">0</List:ReplyTemplateIdEmail>
      <List:RtiCustomerSms xsi:type="xsd:int">0</List:RtiCustomerSms>
      <List:ReplyTemplateIdUserSms xsi:type="xsd:int">0</List:ReplyTemplateIdUserSms>
      <List:ReplyTemplateIdCatmastSms xsi:type="xsd:int">0</List:ReplyTemplateIdCatmastSms>
      <List:ReplyTemplateIdSms xsi:type="xsd:int">0</List:ReplyTemplateIdSms>
     </List:TicketPriorityEscalationLevelEntity>
    </List:EscalationLevels>
   </List:Response>
  </List:SaveTicketPriorityEntityResponse>
 </SOAP-ENV:Body>
</SOAP-ENV:Envelope>