Services88 Ticket SendTicketMessage

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SOAP request and response examples Remote/Services88/Ticket.svc Implemented by the SuperOffice.Services88.ITicketAgent.SendTicketMessage method.

SendTicketMessage

WSDL file for Services88/Ticket

Obtain a ticket from the Services88/SoPrincipal.svc

Application tokens must be specified if calling an Online installation. ApplicationTokens are not checked for on-site installations.

SendTicketMessage Request

<?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope
 xmlns:SOAP-ENV="http://www.w3.org/2003/05/soap-envelope"
 xmlns:SOAP-ENC="http://www.w3.org/2003/05/soap-encoding"
 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
 xmlns:xsd="http://www.w3.org/2001/XMLSchema"
 xmlns:NetServerServices882="http://schemas.microsoft.com/2003/10/Serialization/Arrays"
 xmlns:NetServerServices881="http://schemas.microsoft.com/2003/10/Serialization/"
 xmlns:Ticket="http://www.superoffice.net/ws/crm/NetServer/Services88">
  <Ticket:ApplicationToken>1234567-1234-9876</Ticket:ApplicationToken>
  <Ticket:Credentials>
    <Ticket:Ticket>7T:1234abcxyzExample==</Ticket:Ticket>
  </Ticket:Credentials>
 <SOAP-ENV:Body>
   <Ticket:SendTicketMessage>
    <Ticket:TicketMessageEntityId xsi:type="xsd:int">0</Ticket:TicketMessageEntityId>
    <Ticket:To xsi:type="NetServerServices882:ArrayOfstring">
     <NetServerServices882:string xsi:type="xsd:string"></NetServerServices882:string>
    </Ticket:To>
    <Ticket:Cc xsi:type="NetServerServices882:ArrayOfstring">
     <NetServerServices882:string xsi:type="xsd:string"></NetServerServices882:string>
    </Ticket:Cc>
    <Ticket:Bcc xsi:type="NetServerServices882:ArrayOfstring">
     <NetServerServices882:string xsi:type="xsd:string"></NetServerServices882:string>
    </Ticket:Bcc>
    <Ticket:Subject xsi:type="xsd:string"></Ticket:Subject>
    <Ticket:ReplyTemplateId xsi:type="xsd:int">0</Ticket:ReplyTemplateId>
    <Ticket:GdprSource xsi:type="xsd:string"></Ticket:GdprSource>
   </Ticket:SendTicketMessage>

 </SOAP-ENV:Body>
</SOAP-ENV:Envelope>

SendTicketMessage Response

<?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope
 xmlns:SOAP-ENV="http://www.w3.org/2003/05/soap-envelope"
 xmlns:SOAP-ENC="http://www.w3.org/2003/05/soap-encoding"
 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
 xmlns:xsd="http://www.w3.org/2001/XMLSchema"
 xmlns:NetServerServices882="http://schemas.microsoft.com/2003/10/Serialization/Arrays"
 xmlns:NetServerServices881="http://schemas.microsoft.com/2003/10/Serialization/"
 xmlns:Ticket="http://www.superoffice.net/ws/crm/NetServer/Services88">
 <SOAP-ENV:Body>
  <Ticket:SendTicketMessageResponse>
  </Ticket:SendTicketMessageResponse>
 </SOAP-ENV:Body>
</SOAP-ENV:Envelope>