Services88 Ticket UpdateTicketsReadStatus

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SOAP request and response examples Remote/Services88/Ticket.svc Implemented by the SuperOffice.Services88.ITicketAgent.UpdateTicketsReadStatus method.

UpdateTicketsReadStatus

WSDL file for Services88/Ticket

Obtain a ticket from the Services88/SoPrincipal.svc

Application tokens must be specified if calling an Online installation. ApplicationTokens are not checked for on-site installations.

UpdateTicketsReadStatus Request

<?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope
 xmlns:SOAP-ENV="http://www.w3.org/2003/05/soap-envelope"
 xmlns:SOAP-ENC="http://www.w3.org/2003/05/soap-encoding"
 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
 xmlns:xsd="http://www.w3.org/2001/XMLSchema"
 xmlns:NetServerServices882="http://schemas.microsoft.com/2003/10/Serialization/Arrays"
 xmlns:NetServerServices881="http://schemas.microsoft.com/2003/10/Serialization/"
 xmlns:Ticket="http://www.superoffice.net/ws/crm/NetServer/Services88">
  <Ticket:ApplicationToken>1234567-1234-9876</Ticket:ApplicationToken>
  <Ticket:Credentials>
    <Ticket:Ticket>7T:1234abcxyzExample==</Ticket:Ticket>
  </Ticket:Credentials>
 <SOAP-ENV:Body>
   <Ticket:UpdateTicketsReadStatus>
    <Ticket:TicketIds xsi:type="NetServerServices882:ArrayOfint">
     <NetServerServices882:int xsi:type="xsd:int">0</NetServerServices882:int>
    </Ticket:TicketIds>
    <Ticket:NewStatus xsi:type="Ticket:TicketReadStatus">Unknown</Ticket:NewStatus>
   </Ticket:UpdateTicketsReadStatus>

 </SOAP-ENV:Body>
</SOAP-ENV:Envelope>

UpdateTicketsReadStatus Response

<?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope
 xmlns:SOAP-ENV="http://www.w3.org/2003/05/soap-envelope"
 xmlns:SOAP-ENC="http://www.w3.org/2003/05/soap-encoding"
 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
 xmlns:xsd="http://www.w3.org/2001/XMLSchema"
 xmlns:NetServerServices882="http://schemas.microsoft.com/2003/10/Serialization/Arrays"
 xmlns:NetServerServices881="http://schemas.microsoft.com/2003/10/Serialization/"
 xmlns:Ticket="http://www.superoffice.net/ws/crm/NetServer/Services88">
 <SOAP-ENV:Body>
  <Ticket:UpdateTicketsReadStatusResponse>
   <Ticket:Response xsi:type="NetServerServices882:ArrayOfint">
    <NetServerServices882:int xsi:type="xsd:int">0</NetServerServices882:int>
   </Ticket:Response>
  </Ticket:UpdateTicketsReadStatusResponse>
 </SOAP-ENV:Body>
</SOAP-ENV:Envelope>