Services SOAP interface
Warning
This SOAP interface is for ONSITE ONLY, and considered legacy. It is no longer being actively developed. We recommend using the REST API. New features and enhancements will only be added to the REST API.
The reference guide to the SOAP interface of SuperOffice Service currently covers the Customer port which contains methods to cover the customer interface.
The structures passed and received from the methods are described in this document, but we recommend that you use the WSDL file as a reference to the methods and arguments when developing.
To access the WSDL file you enter the following URL: http://[cs.mycompany.com]/scripts/SOAP?action=customer
You replace the domain with your Service URL. Customer indicates that this is the customer port. For other ports alter this. For IIS, you might have to write soap.exe instead of soap.
All examples are written in C# (Microsoft Visual Studio .NET), but it should be easy to convert this to any other language. All examples assume that there is a web reference named customer.
Note
The words ticket and request are used interchangeably throughout the text.
Related content
- Configuration
- Error codes
- Field types
- Notification types
- Compatibility
- Port references: Customer, Ticket, Admin