> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt
> Use this file to discover all available pages before exploring further.

# SuperOffice.WebApi.Data.Sentiment

# <a id="SuperOffice_WebApi_Data_Sentiment" /> Class Sentiment

Namespace: [SuperOffice.WebApi.Data](SuperOffice.WebApi.Data.md)\
Assembly: SuperOffice.WebApi.dll

Carrier object for Sentiment.
Sentiment information: Score (-100 to 100) and Confidence (0 to 100)

```csharp theme={null}
public class Sentiment : Carrier
```

#### Inheritance

[object](https://learn.microsoft.com/dotnet/api/system.object) ←
[Carrier](SuperOffice.WebApi.Data.Carrier.md) ←
[Sentiment](SuperOffice.WebApi.Data.Sentiment.md)

#### Inherited Members

[Carrier.TableRight](SuperOffice.WebApi.Data.Carrier.md#SuperOffice_WebApi_Data_Carrier_TableRight),
[Carrier.FieldProperties](SuperOffice.WebApi.Data.Carrier.md#SuperOffice_WebApi_Data_Carrier_FieldProperties),
[object.ToString()](https://learn.microsoft.com/dotnet/api/system.object.tostring),
[object.Equals(object)](https://learn.microsoft.com/dotnet/api/system.object.equals#system-object-equals\(system-object\)),
[object.Equals(object, object)](https://learn.microsoft.com/dotnet/api/system.object.equals#system-object-equals\(system-object-system-object\)),
[object.ReferenceEquals(object, object)](https://learn.microsoft.com/dotnet/api/system.object.referenceequals),
[object.GetHashCode()](https://learn.microsoft.com/dotnet/api/system.object.gethashcode),
[object.GetType()](https://learn.microsoft.com/dotnet/api/system.object.gettype),
[object.MemberwiseClone()](https://learn.microsoft.com/dotnet/api/system.object.memberwiseclone)

## Constructors

### <a id="SuperOffice_WebApi_Data_Sentiment__ctor" /> Sentiment()

Default constructor - defaults any enum props to 0.

```csharp theme={null}
public Sentiment()
```

## Properties

### <a id="SuperOffice_WebApi_Data_Sentiment_Confidence" /> Confidence

Sentiment analysis confidence, where available. 0 = no idea, 100 = perfectly confident, -1 = no confidence score available

```csharp theme={null}
public virtual int Confidence { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_Sentiment_Score" /> Score

Sentiment score, -100 = very unhappy, 100 = very happy, 0 = no idea (not recognized)

```csharp theme={null}
public virtual int Score { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

## See Also

[AIAgent](SuperOffice.WebApi.Agents.AIAgent.md)


## Related topics

- [SuperOffice.WebApi.Data.AI DetectSentimentRequest](/en/api/reference/webapi/SuperOffice.WebApi.Data.AI_DetectSentimentRequest.md)
- [SuperOffice.WebApi.Data.Ticket](/en/api/reference/webapi/SuperOffice.WebApi.Data.Ticket.md)
- [SuperOffice.WebApi.Data.TicketEntity](/en/api/reference/webapi/SuperOffice.WebApi.Data.TicketEntity.md)
- [SuperOffice.WebApi.Data.TicketMessage](/en/api/reference/webapi/SuperOffice.WebApi.Data.TicketMessage.md)
- [SuperOffice.WebApi.Data.TicketMessageEntity](/en/api/reference/webapi/SuperOffice.WebApi.Data.TicketMessageEntity.md)
- [SuperOffice.WebApi.Data.UserPreferenceStrings.HugoAI](/en/api/reference/webapi/SuperOffice.WebApi.Data.UserPreferenceStrings.HugoAI.md)