> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt
> Use this file to discover all available pages before exploring further.

# SuperOffice.WebApi.Data.SystemTemplateSettings

# <a id="SuperOffice_WebApi_Data_SystemTemplateSettings" /> Class SystemTemplateSettings

Namespace: [SuperOffice.WebApi.Data](SuperOffice.WebApi.Data.md)\
Assembly: SuperOffice.WebApi.dll

Carrier object for SystemTemplateSettings.
System template settings item

```csharp theme={null}
public class SystemTemplateSettings : Carrier
```

#### Inheritance

[object](https://learn.microsoft.com/dotnet/api/system.object) ←
[Carrier](SuperOffice.WebApi.Data.Carrier.md) ←
[SystemTemplateSettings](SuperOffice.WebApi.Data.SystemTemplateSettings.md)

#### Inherited Members

[Carrier.TableRight](SuperOffice.WebApi.Data.Carrier.md#SuperOffice_WebApi_Data_Carrier_TableRight),
[Carrier.FieldProperties](SuperOffice.WebApi.Data.Carrier.md#SuperOffice_WebApi_Data_Carrier_FieldProperties),
[object.ToString()](https://learn.microsoft.com/dotnet/api/system.object.tostring),
[object.Equals(object)](https://learn.microsoft.com/dotnet/api/system.object.equals#system-object-equals\(system-object\)),
[object.Equals(object, object)](https://learn.microsoft.com/dotnet/api/system.object.equals#system-object-equals\(system-object-system-object\)),
[object.ReferenceEquals(object, object)](https://learn.microsoft.com/dotnet/api/system.object.referenceequals),
[object.GetHashCode()](https://learn.microsoft.com/dotnet/api/system.object.gethashcode),
[object.GetType()](https://learn.microsoft.com/dotnet/api/system.object.gettype),
[object.MemberwiseClone()](https://learn.microsoft.com/dotnet/api/system.object.memberwiseclone)

## Constructors

### <a id="SuperOffice_WebApi_Data_SystemTemplateSettings__ctor" /> SystemTemplateSettings()

Default constructor - defaults any enum props to 0.

```csharp theme={null}
public SystemTemplateSettings()
```

## Properties

### <a id="SuperOffice_WebApi_Data_SystemTemplateSettings_CustomerChatLogTemplateId" /> CustomerChatLogTemplateId

Template for customer chat log

```csharp theme={null}
public virtual int CustomerChatLogTemplateId { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_SystemTemplateSettings_CustomerConfirmEmailTemplateId" /> CustomerConfirmEmailTemplateId

Template for sending confirmation e-mail to contacts

```csharp theme={null}
public virtual int CustomerConfirmEmailTemplateId { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_SystemTemplateSettings_CustomerCustomerReplyTemplateId" /> CustomerCustomerReplyTemplateId

Template for auto-reply

```csharp theme={null}
public virtual int CustomerCustomerReplyTemplateId { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_SystemTemplateSettings_CustomerNewCustomerTemplateId" /> CustomerNewCustomerTemplateId

Template for new contacts

```csharp theme={null}
public virtual int CustomerNewCustomerTemplateId { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_SystemTemplateSettings_CustomerPasswordTemplateId" /> CustomerPasswordTemplateId

Template for sending password to contacts

```csharp theme={null}
public virtual int CustomerPasswordTemplateId { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_SystemTemplateSettings_EmailAddresses" /> EmailAddresses

One or more e-mail addresses (comma-separated)

```csharp theme={null}
public virtual string EmailAddresses { get; set; }
```

#### Property Value

[string](https://learn.microsoft.com/dotnet/api/system.string)

### <a id="SuperOffice_WebApi_Data_SystemTemplateSettings_HotlistNewMessageTemplateId" /> HotlistNewMessageTemplateId

Template for notification of a new message in the favourites list

```csharp theme={null}
public virtual int HotlistNewMessageTemplateId { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_SystemTemplateSettings_HotlistTicketActivatedTemplateId" /> HotlistTicketActivatedTemplateId

Template for notification of a activated ticket in the favourites list

```csharp theme={null}
public virtual int HotlistTicketActivatedTemplateId { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_SystemTemplateSettings_HotlistTicketTakenOverTemplateId" /> HotlistTicketTakenOverTemplateId

Template for notification of reassignment of a request in the favourites list

```csharp theme={null}
public virtual int HotlistTicketTakenOverTemplateId { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_SystemTemplateSettings_NewLinkTemplateId" /> NewLinkTemplateId

Template for new link

```csharp theme={null}
public virtual int NewLinkTemplateId { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_SystemTemplateSettings_PrintTicketTemplateId" /> PrintTicketTemplateId

Template for printing a ticket

```csharp theme={null}
public virtual int PrintTicketTemplateId { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_SystemTemplateSettings_PublishKbAnswerTemplateId" /> PublishKbAnswerTemplateId

Template for formatting FAQ answers

```csharp theme={null}
public virtual int PublishKbAnswerTemplateId { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_SystemTemplateSettings_PublishKbQuestionTemplateId" /> PublishKbQuestionTemplateId

Template for formatting FAQ questions

```csharp theme={null}
public virtual int PublishKbQuestionTemplateId { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_SystemTemplateSettings_TicketAlarmHotlistTemplateId" /> TicketAlarmHotlistTemplateId

Template for notification of an escalated request in the favourites list

```csharp theme={null}
public virtual int TicketAlarmHotlistTemplateId { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_SystemTemplateSettings_UserActiveTicketsTemplateId" /> UserActiveTicketsTemplateId

Template for notification of open requests

```csharp theme={null}
public virtual int UserActiveTicketsTemplateId { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_SystemTemplateSettings_UserNewMessageTemplateId" /> UserNewMessageTemplateId

Template for notification of new message

```csharp theme={null}
public virtual int UserNewMessageTemplateId { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_SystemTemplateSettings_UserNewTicketTemplateId" /> UserNewTicketTemplateId

Template for new ticket notification

```csharp theme={null}
public virtual int UserNewTicketTemplateId { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_SystemTemplateSettings_UserTicketActivatedTemplateId" /> UserTicketActivatedTemplateId

Template for notification of activated request

```csharp theme={null}
public virtual int UserTicketActivatedTemplateId { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_SystemTemplateSettings_UserTicketAlarmTemplateId" /> UserTicketAlarmTemplateId

Template for notification of escalated request

```csharp theme={null}
public virtual int UserTicketAlarmTemplateId { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_SystemTemplateSettings_UserTicketTakenOverTemplateId" /> UserTicketTakenOverTemplateId

Template for ticket reassignment

```csharp theme={null}
public virtual int UserTicketTakenOverTemplateId { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_SystemTemplateSettings_WeekStatTemplateId" /> WeekStatTemplateId

Template for weekly statistics

```csharp theme={null}
public virtual int WeekStatTemplateId { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

## See Also

[CustomerServiceAgent](SuperOffice.WebApi.Agents.CustomerServiceAgent.md)


## Related topics

- [SuperOffice.WebApi.Data.CustomerService SaveSystemTemplateSettingsRequest](/en/api/reference/webapi/SuperOffice.WebApi.Data.CustomerService_SaveSystemTemplateSettingsRequest.md)
- [SuperOffice.WebApi.Agents.ICustomerServiceAgent](/en/api/reference/webapi/SuperOffice.WebApi.Agents.ICustomerServiceAgent.md)
- [SuperOffice.WebApi.Agents.CustomerServiceAgent](/en/api/reference/webapi/SuperOffice.WebApi.Agents.CustomerServiceAgent.md)
- [SuperOffice.WebApi.Data.CustomerService GetSystemTemplateSettingsRequest](/en/api/reference/webapi/SuperOffice.WebApi.Data.CustomerService_GetSystemTemplateSettingsRequest.md)
- [SuperOffice.WebApi.Data.UserPreferenceStrings.Functions](/en/api/reference/webapi/SuperOffice.WebApi.Data.UserPreferenceStrings.Functions.md)
- [SuperOffice.WebApi.Data.Carrier](/en/api/reference/webapi/SuperOffice.WebApi.Data.Carrier.md)