> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt
> Use this file to discover all available pages before exploring further.

# SuperOffice.WebApi.Data.Ticket

# <a id="SuperOffice_WebApi_Data_Ticket" /> Class Ticket

Namespace: [SuperOffice.WebApi.Data](SuperOffice.WebApi.Data.md)\
Assembly: SuperOffice.WebApi.dll

Carrier object for Ticket.
The ticket carrier is used for representing a service request.

```csharp theme={null}
public class Ticket : Carrier
```

#### Inheritance

[object](https://learn.microsoft.com/dotnet/api/system.object) ←
[Carrier](SuperOffice.WebApi.Data.Carrier.md) ←
[Ticket](SuperOffice.WebApi.Data.Ticket.md)

#### Inherited Members

[Carrier.TableRight](SuperOffice.WebApi.Data.Carrier.md#SuperOffice_WebApi_Data_Carrier_TableRight),
[Carrier.FieldProperties](SuperOffice.WebApi.Data.Carrier.md#SuperOffice_WebApi_Data_Carrier_FieldProperties),
[object.ToString()](https://learn.microsoft.com/dotnet/api/system.object.tostring),
[object.Equals(object)](https://learn.microsoft.com/dotnet/api/system.object.equals#system-object-equals\(system-object\)),
[object.Equals(object, object)](https://learn.microsoft.com/dotnet/api/system.object.equals#system-object-equals\(system-object-system-object\)),
[object.ReferenceEquals(object, object)](https://learn.microsoft.com/dotnet/api/system.object.referenceequals),
[object.GetHashCode()](https://learn.microsoft.com/dotnet/api/system.object.gethashcode),
[object.GetType()](https://learn.microsoft.com/dotnet/api/system.object.gettype),
[object.MemberwiseClone()](https://learn.microsoft.com/dotnet/api/system.object.memberwiseclone)

## Examples

Get Ticket 123 using the WebApi client:
<pre><code class="lang-csharp">var configuration = new WebApiConfiguration(url);
var agent = new TicketAgent(configuration);
var ticket = agent.GetTicket( 123 );</code></pre>

## Constructors

### <a id="SuperOffice_WebApi_Data_Ticket__ctor" /> Ticket()

Default constructor - defaults any enum props to 0.

```csharp theme={null}
public Ticket()
```

## Properties

### <a id="SuperOffice_WebApi_Data_Ticket_Activate" /> Activate

When the ticket should be activated, if it is postponed.

```csharp theme={null}
public virtual DateTime Activate { get; set; }
```

#### Property Value

[DateTime](https://learn.microsoft.com/dotnet/api/system.datetime)

### <a id="SuperOffice_WebApi_Data_Ticket_AlertLevel" /> AlertLevel

The alert level for the ticket. Matches the level value of the ticket\_alert table.

```csharp theme={null}
public virtual short AlertLevel { get; set; }
```

#### Property Value

[short](https://learn.microsoft.com/dotnet/api/system.int16)

### <a id="SuperOffice_WebApi_Data_Ticket_AlertTimeout" /> AlertTimeout

The datetime for when the ticket should jump to the next alert\_level.

```csharp theme={null}
public virtual DateTime AlertTimeout { get; set; }
```

#### Property Value

[DateTime](https://learn.microsoft.com/dotnet/api/system.datetime)

### <a id="SuperOffice_WebApi_Data_Ticket_Author" /> Author

A string representing the author of the ticket (same as author of first message).

```csharp theme={null}
public virtual string Author { get; set; }
```

#### Property Value

[string](https://learn.microsoft.com/dotnet/api/system.string)

### <a id="SuperOffice_WebApi_Data_Ticket_BaseStatus" /> BaseStatus

The status of the ticket. I.e. active/closed/postponed/deleted
NULL if unknown enum value.

```csharp theme={null}
[JsonIgnore]
public TicketBaseStatus? BaseStatus { get; set; }
```

#### Property Value

[TicketBaseStatus](SuperOffice.WebApi.Data.TicketBaseStatus.md)?

#### See Also

[Ticket](SuperOffice.WebApi.Data.Ticket.md).[BaseStatus\_String](SuperOffice.WebApi.Data.Ticket.md#SuperOffice_WebApi_Data_Ticket_BaseStatus_String)

### <a id="SuperOffice_WebApi_Data_Ticket_BaseStatus_String" /> BaseStatus\_String

The status of the ticket. I.e. active/closed/postponed/deleted
Raw string enum value.

```csharp theme={null}
[JsonProperty("BaseStatus")]
public string BaseStatus_String { get; set; }
```

#### Property Value

[string](https://learn.microsoft.com/dotnet/api/system.string)

#### See Also

[Ticket](SuperOffice.WebApi.Data.Ticket.md).[BaseStatus](SuperOffice.WebApi.Data.Ticket.md#SuperOffice_WebApi_Data_Ticket_BaseStatus)

### <a id="SuperOffice_WebApi_Data_Ticket_Category" /> Category

The id of the category a ticket is in.

```csharp theme={null}
public virtual int Category { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_Ticket_CategoryFullname" /> CategoryFullname

The fullname (compiled from parents\&apos; names) for this category. E.g. \&apos;norway/product A/support\&apos;.

```csharp theme={null}
public virtual string CategoryFullname { get; set; }
```

#### Property Value

[string](https://learn.microsoft.com/dotnet/api/system.string)

### <a id="SuperOffice_WebApi_Data_Ticket_CategoryName" /> CategoryName

The (short) name of this category. E.g. \&apos;support\&apos;.

```csharp theme={null}
public virtual string CategoryName { get; set; }
```

#### Property Value

[string](https://learn.microsoft.com/dotnet/api/system.string)

### <a id="SuperOffice_WebApi_Data_Ticket_ClosedAt" /> ClosedAt

When the ticket was closed.

```csharp theme={null}
public virtual DateTime ClosedAt { get; set; }
```

#### Property Value

[DateTime](https://learn.microsoft.com/dotnet/api/system.datetime)

### <a id="SuperOffice_WebApi_Data_Ticket_ConnectId" /> ConnectId

If a ticket is connected to another ticket, this field is set to the id of the \&apos;master\&apos; ticket.

```csharp theme={null}
public virtual int ConnectId { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_Ticket_ContactId" /> ContactId

The company of the person in the cust\_id field, if that person belongs to a company

```csharp theme={null}
public virtual int ContactId { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_Ticket_ContactName" /> ContactName

The name of the connected contact

```csharp theme={null}
public virtual string ContactName { get; set; }
```

#### Property Value

[string](https://learn.microsoft.com/dotnet/api/system.string)

### <a id="SuperOffice_WebApi_Data_Ticket_CreatedAt" /> CreatedAt

When the ticket was created.

```csharp theme={null}
public virtual DateTime CreatedAt { get; set; }
```

#### Property Value

[DateTime](https://learn.microsoft.com/dotnet/api/system.datetime)

### <a id="SuperOffice_WebApi_Data_Ticket_CreatedBy" /> CreatedBy

The id of the user who created the ticket. 1 (system user) if the ticket was created externally

```csharp theme={null}
public virtual int CreatedBy { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_Ticket_CreatedByName" /> CreatedByName

Initials, also login name, possibly database user name

```csharp theme={null}
public virtual string CreatedByName { get; set; }
```

#### Property Value

[string](https://learn.microsoft.com/dotnet/api/system.string)

### <a id="SuperOffice_WebApi_Data_Ticket_CustId" /> CustId

The reference to the customer. NULL or -1 if ticket is not connected to customer.

```csharp theme={null}
public virtual int CustId { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_Ticket_Deadline" /> Deadline

Deadline for ticket.

```csharp theme={null}
public virtual DateTime Deadline { get; set; }
```

#### Property Value

[DateTime](https://learn.microsoft.com/dotnet/api/system.datetime)

### <a id="SuperOffice_WebApi_Data_Ticket_FirstReadByUser" /> FirstReadByUser

The datetime for when the ticket first was read by a user.

```csharp theme={null}
public virtual DateTime FirstReadByUser { get; set; }
```

#### Property Value

[DateTime](https://learn.microsoft.com/dotnet/api/system.datetime)

### <a id="SuperOffice_WebApi_Data_Ticket_FormSubmissionId" /> FormSubmissionId

If this ticket was created from a form submission, this field will point to that record

```csharp theme={null}
public virtual int FormSubmissionId { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_Ticket_FromAddress" /> FromAddress

The from-address used when this ticket got created, e.g. by email

```csharp theme={null}
public virtual string FromAddress { get; set; }
```

#### Property Value

[string](https://learn.microsoft.com/dotnet/api/system.string)

### <a id="SuperOffice_WebApi_Data_Ticket_HasAttachment" /> HasAttachment

Boolean indicating if this ticket has one or more attachments.

```csharp theme={null}
public virtual bool HasAttachment { get; set; }
```

#### Property Value

[bool](https://learn.microsoft.com/dotnet/api/system.boolean)

### <a id="SuperOffice_WebApi_Data_Ticket_Language" /> Language

The language of the first external message

```csharp theme={null}
public virtual string Language { get; set; }
```

#### Property Value

[string](https://learn.microsoft.com/dotnet/api/system.string)

### <a id="SuperOffice_WebApi_Data_Ticket_LastChanged" /> LastChanged

The last time the ticket was modified.

```csharp theme={null}
public virtual DateTime LastChanged { get; set; }
```

#### Property Value

[DateTime](https://learn.microsoft.com/dotnet/api/system.datetime)

### <a id="SuperOffice_WebApi_Data_Ticket_NumMessages" /> NumMessages

The total number of messages for this request.

```csharp theme={null}
public virtual int NumMessages { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_Ticket_NumReplies" /> NumReplies

The number of replies (messages) to the customer for this request.

```csharp theme={null}
public virtual int NumReplies { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_Ticket_Origin" /> Origin

What is the origin of this ticket
NULL if unknown enum value.

```csharp theme={null}
[JsonIgnore]
public TicketOrigin? Origin { get; set; }
```

#### Property Value

[TicketOrigin](SuperOffice.WebApi.Data.TicketOrigin.md)?

#### See Also

[Ticket](SuperOffice.WebApi.Data.Ticket.md).[Origin\_String](SuperOffice.WebApi.Data.Ticket.md#SuperOffice_WebApi_Data_Ticket_Origin_String)

### <a id="SuperOffice_WebApi_Data_Ticket_Origin_String" /> Origin\_String

What is the origin of this ticket
Raw string enum value.

```csharp theme={null}
[JsonProperty("Origin")]
public string Origin_String { get; set; }
```

#### Property Value

[string](https://learn.microsoft.com/dotnet/api/system.string)

#### See Also

[Ticket](SuperOffice.WebApi.Data.Ticket.md).[Origin](SuperOffice.WebApi.Data.Ticket.md#SuperOffice_WebApi_Data_Ticket_Origin)

### <a id="SuperOffice_WebApi_Data_Ticket_OwnedBy" /> OwnedBy

The id of the user who owns the ticket. 1 (system user) if the ticket is unassigned.

```csharp theme={null}
public virtual int OwnedBy { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_Ticket_OwnedByAssociateId" /> OwnedByAssociateId

The associate id of the owner of the ticket.

```csharp theme={null}
public virtual int OwnedByAssociateId { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_Ticket_OwnedByName" /> OwnedByName

Initials, also login name, possibly database user name

```csharp theme={null}
public virtual string OwnedByName { get; set; }
```

#### Property Value

[string](https://learn.microsoft.com/dotnet/api/system.string)

### <a id="SuperOffice_WebApi_Data_Ticket_PersonFirstname" /> PersonFirstname

First name

```csharp theme={null}
public virtual string PersonFirstname { get; set; }
```

#### Property Value

[string](https://learn.microsoft.com/dotnet/api/system.string)

### <a id="SuperOffice_WebApi_Data_Ticket_PersonFullname" /> PersonFullname

Get the full name for the primary person (customer)

```csharp theme={null}
public virtual string PersonFullname { get; set; }
```

#### Property Value

[string](https://learn.microsoft.com/dotnet/api/system.string)

### <a id="SuperOffice_WebApi_Data_Ticket_PersonLastname" /> PersonLastname

Last name

```csharp theme={null}
public virtual string PersonLastname { get; set; }
```

#### Property Value

[string](https://learn.microsoft.com/dotnet/api/system.string)

### <a id="SuperOffice_WebApi_Data_Ticket_PersonMiddleName" /> PersonMiddleName

Middle name or 'van' etc.

```csharp theme={null}
public virtual string PersonMiddleName { get; set; }
```

#### Property Value

[string](https://learn.microsoft.com/dotnet/api/system.string)

### <a id="SuperOffice_WebApi_Data_Ticket_Priority" /> Priority

The reference to the ticket\_priority table.

```csharp theme={null}
public virtual int Priority { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_Ticket_PriorityName" /> PriorityName

The name of the priority.

```csharp theme={null}
public virtual string PriorityName { get; set; }
```

#### Property Value

[string](https://learn.microsoft.com/dotnet/api/system.string)

### <a id="SuperOffice_WebApi_Data_Ticket_ProjectId" /> ProjectId

Reference to project table

```csharp theme={null}
public virtual int ProjectId { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_Ticket_ProjectName" /> ProjectName

The name of the connected project

```csharp theme={null}
public virtual string ProjectName { get; set; }
```

#### Property Value

[string](https://learn.microsoft.com/dotnet/api/system.string)

### <a id="SuperOffice_WebApi_Data_Ticket_ReadByCustomer" /> ReadByCustomer

The datetime for when the ticket was read by the customer.

```csharp theme={null}
public virtual DateTime ReadByCustomer { get; set; }
```

#### Property Value

[DateTime](https://learn.microsoft.com/dotnet/api/system.datetime)

### <a id="SuperOffice_WebApi_Data_Ticket_ReadByOwner" /> ReadByOwner

The datetime for when the ticket last was read by the owner.

```csharp theme={null}
public virtual DateTime ReadByOwner { get; set; }
```

#### Property Value

[DateTime](https://learn.microsoft.com/dotnet/api/system.datetime)

### <a id="SuperOffice_WebApi_Data_Ticket_ReadStatus" /> ReadStatus

Whether the owner has read the ticket or not (red, yellow, green).
NULL if unknown enum value.

```csharp theme={null}
[JsonIgnore]
public TicketReadStatus? ReadStatus { get; set; }
```

#### Property Value

[TicketReadStatus](SuperOffice.WebApi.Data.TicketReadStatus.md)?

#### See Also

[Ticket](SuperOffice.WebApi.Data.Ticket.md).[ReadStatus\_String](SuperOffice.WebApi.Data.Ticket.md#SuperOffice_WebApi_Data_Ticket_ReadStatus_String)

### <a id="SuperOffice_WebApi_Data_Ticket_ReadStatus_String" /> ReadStatus\_String

Whether the owner has read the ticket or not (red, yellow, green).
Raw string enum value.

```csharp theme={null}
[JsonProperty("ReadStatus")]
public string ReadStatus_String { get; set; }
```

#### Property Value

[string](https://learn.microsoft.com/dotnet/api/system.string)

#### See Also

[Ticket](SuperOffice.WebApi.Data.Ticket.md).[ReadStatus](SuperOffice.WebApi.Data.Ticket.md#SuperOffice_WebApi_Data_Ticket_ReadStatus)

### <a id="SuperOffice_WebApi_Data_Ticket_RealTimeSpentExternally" /> RealTimeSpentExternally

The total time (seconds) within 24x7 the ticket has been in a external waiting status (configurable), not including current state

```csharp theme={null}
public virtual int RealTimeSpentExternally { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_Ticket_RealTimeSpentInternally" /> RealTimeSpentInternally

The total time (seconds) within 24x7 the ticket has been in an open status (configurable), not including current state

```csharp theme={null}
public virtual int RealTimeSpentInternally { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_Ticket_RealTimeSpentQueue" /> RealTimeSpentQueue

The total time (seconds) within 24x7 hours the ticket has been in a queue status, not including current state

```csharp theme={null}
public virtual int RealTimeSpentQueue { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_Ticket_RealTimeToClose" /> RealTimeToClose

Same as time\_to\_close, but not calculated based on priority.

```csharp theme={null}
public virtual int RealTimeToClose { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_Ticket_RealTimeToReply" /> RealTimeToReply

Same as time\_to\_reply, but not calculated based on priority.

```csharp theme={null}
public virtual int RealTimeToReply { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_Ticket_RepliedAt" /> RepliedAt

The datetime for when the ticket was replied to. I.e. the first external message added to the ticket.

```csharp theme={null}
public virtual DateTime RepliedAt { get; set; }
```

#### Property Value

[DateTime](https://learn.microsoft.com/dotnet/api/system.datetime)

### <a id="SuperOffice_WebApi_Data_Ticket_SaleHeading" /> SaleHeading

The heading of the connected sale

```csharp theme={null}
public virtual string SaleHeading { get; set; }
```

#### Property Value

[string](https://learn.microsoft.com/dotnet/api/system.string)

### <a id="SuperOffice_WebApi_Data_Ticket_SaleId" /> SaleId

Reference to sale table

```csharp theme={null}
public virtual int SaleId { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_Ticket_Sentiment" /> Sentiment

The sentiment index of the last external message

```csharp theme={null}
public virtual int Sentiment { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_Ticket_SentimentConfidence" /> SentimentConfidence

The sentiment confidence of the last external message

```csharp theme={null}
public virtual int SentimentConfidence { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_Ticket_Slevel" /> Slevel

The securitylevel of the ticket.
NULL if unknown enum value.

```csharp theme={null}
[JsonIgnore]
public TicketSecurityLevel? Slevel { get; set; }
```

#### Property Value

[TicketSecurityLevel](SuperOffice.WebApi.Data.TicketSecurityLevel.md)?

#### See Also

[Ticket](SuperOffice.WebApi.Data.Ticket.md).[Slevel\_String](SuperOffice.WebApi.Data.Ticket.md#SuperOffice_WebApi_Data_Ticket_Slevel_String)

### <a id="SuperOffice_WebApi_Data_Ticket_Slevel_String" /> Slevel\_String

The securitylevel of the ticket.
Raw string enum value.

```csharp theme={null}
[JsonProperty("Slevel")]
public string Slevel_String { get; set; }
```

#### Property Value

[string](https://learn.microsoft.com/dotnet/api/system.string)

#### See Also

[Ticket](SuperOffice.WebApi.Data.Ticket.md).[Slevel](SuperOffice.WebApi.Data.Ticket.md#SuperOffice_WebApi_Data_Ticket_Slevel)

### <a id="SuperOffice_WebApi_Data_Ticket_TicketId" /> TicketId

The primary key (auto-incremented)

```csharp theme={null}
public virtual int TicketId { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_Ticket_TicketStatus" /> TicketStatus

User defined ticket status

```csharp theme={null}
public virtual int TicketStatus { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_Ticket_TicketStatusDisplayValue" /> TicketStatusDisplayValue

Get the display name of the ticket status.

```csharp theme={null}
public virtual string TicketStatusDisplayValue { get; set; }
```

#### Property Value

[string](https://learn.microsoft.com/dotnet/api/system.string)

### <a id="SuperOffice_WebApi_Data_Ticket_TicketTypeId" /> TicketTypeId

The id of the Request Type

```csharp theme={null}
public virtual int TicketTypeId { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_Ticket_TicketTypeName" /> TicketTypeName

The name of the Request Type

```csharp theme={null}
public virtual string TicketTypeName { get; set; }
```

#### Property Value

[string](https://learn.microsoft.com/dotnet/api/system.string)

### <a id="SuperOffice_WebApi_Data_Ticket_TimeSpent" /> TimeSpent

The total time (minutes). Aggregated time spent from ticket\&apos;s messages. Read-only for external use.

```csharp theme={null}
public virtual int TimeSpent { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_Ticket_TimeSpentExternally" /> TimeSpentExternally

The total time (seconds) within the priority's office hours the ticket has been in a external waiting status (configurable), not including current state

```csharp theme={null}
public virtual int TimeSpentExternally { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_Ticket_TimeSpentInternally" /> TimeSpentInternally

The total time (seconds) within the priority's office hours the ticket has been in an open status (configurable), not including current state

```csharp theme={null}
public virtual int TimeSpentInternally { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_Ticket_TimeSpentQueue" /> TimeSpentQueue

The total time (seconds) within the priority's office hours the ticket has been in a queue status, not including current state

```csharp theme={null}
public virtual int TimeSpentQueue { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_Ticket_TimeToClose" /> TimeToClose

The time (minutes) between when the ticket was created and when it was closed. Calculated based on priority\&apos;s timeframe.

```csharp theme={null}
public virtual int TimeToClose { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_Ticket_TimeToReply" /> TimeToReply

The time (minutes) between when the ticket was created and when it was replied to. Calculated based on priority\&apos;s timeframe.

```csharp theme={null}
public virtual int TimeToReply { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_Ticket_Title" /> Title

The title of the ticket.

```csharp theme={null}
public virtual string Title { get; set; }
```

#### Property Value

[string](https://learn.microsoft.com/dotnet/api/system.string)

## See Also

[TicketAgent](SuperOffice.WebApi.Agents.TicketAgent.md)


## Related topics

- [SuperOffice.WebApi.Data.Ticket AcceptTicketsRequest](/en/api/reference/webapi/SuperOffice.WebApi.Data.Ticket_AcceptTicketsRequest.md)
- [SuperOffice.WebApi.Data.Ticket GetTicketsRequest](/en/api/reference/webapi/SuperOffice.WebApi.Data.Ticket_GetTicketsRequest.md)
- [SuperOffice.WebApi.Data.Ticket MergeTicketsRequest](/en/api/reference/webapi/SuperOffice.WebApi.Data.Ticket_MergeTicketsRequest.md)
- [SuperOffice.WebApi.Data.Ticket SplitTicketRequest](/en/api/reference/webapi/SuperOffice.WebApi.Data.Ticket_SplitTicketRequest.md)
- [SuperOffice.WebApi.Data.TicketEntity](/en/api/reference/webapi/SuperOffice.WebApi.Data.TicketEntity.md)
- [SuperOffice.WebApi.Data.Ticket ResolveTicketIdRequest](/en/api/reference/webapi/SuperOffice.WebApi.Data.Ticket_ResolveTicketIdRequest.md)