> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt
> Use this file to discover all available pages before exploring further.

# SuperOffice.WebApi.Data.TicketOrigin

# <a id="SuperOffice_WebApi_Data_TicketOrigin" /> Enum TicketOrigin

Namespace: [SuperOffice.WebApi.Data](SuperOffice.WebApi.Data.md)\
Assembly: SuperOffice.WebApi.dll

Communication channel leading to ticket being created
This Enum is used by:  ticket.origin

```csharp theme={null}
public enum TicketOrigin : short
```

## Fields

`API = 13`

13: API

`AutoGenerated = 10`

10: Automatic processes in CS

`Chat = 11`

11: Chat

`CustomerCentre = 8`

8: Direct by customer through CustomerCentre web pages

`EMarketing = 9`

9: Auto-generated from Emarketing link

`Email = 1`

1: Email communiqué

`Facebook = 5`

5: Facebook wall

`Fax = 3`

3: Telefacsimile

`Flow = 14`

14: Flow

`Form = 12`

12: Form submission

`Internal = 7`

7: Internal, by human operator

`Phone = 4`

4: Phone call to human operator

`SMS = 2`

2: SMS

`Twitter = 6`

6: Tweet tweet

`Unknown = 0`

0: We just have no idea. Maybe it was too long ago


## Related topics

- [SuperOffice.WebApi.Data.Ticket](/en/api/reference/webapi/SuperOffice.WebApi.Data.Ticket.md)
- [SuperOffice.WebApi.Data.TicketEntity](/en/api/reference/webapi/SuperOffice.WebApi.Data.TicketEntity.md)
- [SuperOffice.WebApi.Data.BlobEntity](/en/api/reference/webapi/SuperOffice.WebApi.Data.BlobEntity.md)
- [SuperOffice.WebApi.Data.WindowPosSize](/en/api/reference/webapi/SuperOffice.WebApi.Data.WindowPosSize.md)
- [SuperOffice.WebApi.Data.UiEvent](/en/api/reference/webapi/SuperOffice.WebApi.Data.UiEvent.md)
- [SuperOffice.WebApi.Data](/en/api/reference/webapi/SuperOffice.WebApi.Data.md)