> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt
> Use this file to discover all available pages before exploring further.

# SuperOffice.WebApi.Data.TicketPriorityEscalateAction

# <a id="SuperOffice_WebApi_Data_TicketPriorityEscalateAction" /> Enum TicketPriorityEscalateAction

Namespace: [SuperOffice.WebApi.Data](SuperOffice.WebApi.Data.md)\
Assembly: SuperOffice.WebApi.dll

The different types of escalate actions that can be set

```csharp theme={null}
public enum TicketPriorityEscalateAction
```

## Fields

`ActionChangedOwner = 1`

1: Triggers escalation on ticket owner change

`ActionChangedPriority = 4`

4: Triggers escalation on ticket priority change

`ActionClosed = 3`

3: Triggers escalation on ticket close

`ActionNew = 5`

5: Triggers escalation on ticket creation

`ActionNewInfo = 2`

2: Triggers escalation on ticket update

`ActionRead = 0`

0: Triggers escalation on ticket read


## Related topics

- [SuperOffice.WebApi.Data.Ticket DoEscalatingRequest](/en/api/reference/webapi/SuperOffice.WebApi.Data.Ticket_DoEscalatingRequest.md)
- [SuperOffice.WebApi.Agents.TicketAgent](/en/api/reference/webapi/SuperOffice.WebApi.Agents.TicketAgent.md)
- [SuperOffice.WebApi.Agents.ITicketAgent](/en/api/reference/webapi/SuperOffice.WebApi.Agents.ITicketAgent.md)
- [SuperOffice.WebApi.Data.TicketPriorityEscalateEvent](/en/api/reference/webapi/SuperOffice.WebApi.Data.TicketPriorityEscalateEvent.md)
- [SuperOffice.WebApi.Data.TicketPriorityEntity](/en/api/reference/webapi/SuperOffice.WebApi.Data.TicketPriorityEntity.md)
- [SuperOffice.WebApi.Data.TicketPriorityFlags](/en/api/reference/webapi/SuperOffice.WebApi.Data.TicketPriorityFlags.md)