> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt
> Use this file to discover all available pages before exploring further.

# SuperOffice.WebApi.Data.TicketReadStatus

# <a id="SuperOffice_WebApi_Data_TicketReadStatus" /> Enum TicketReadStatus

Namespace: [SuperOffice.WebApi.Data](SuperOffice.WebApi.Data.md)\
Assembly: SuperOffice.WebApi.dll

Whether the owner has read the ticket or not (red, yellow, green)
This Enum is used by:  ticket.read\_status

```csharp theme={null}
public enum TicketReadStatus : short
```

## Fields

`Green = 1`

1: The ticket has been read by the owner

`Red = 3`

3: The ticket is unread by the owner

`Unknown = 0`

0: Unknown status

`Yellow = 2`

2: The ticket has received new information since last read


## Related topics

- [SuperOffice.WebApi.Data.Ticket UpdateTicketsReadStatusRequest](/en/api/reference/webapi/SuperOffice.WebApi.Data.Ticket_UpdateTicketsReadStatusRequest.md)
- [SuperOffice.WebApi.Data.Ticket UpdateTicketsReadStatusByProviderRequest](/en/api/reference/webapi/SuperOffice.WebApi.Data.Ticket_UpdateTicketsReadStatusByProviderRequest.md)
- [SuperOffice.WebApi.Data.Ticket SetTicketReadByOwnerRequest](/en/api/reference/webapi/SuperOffice.WebApi.Data.Ticket_SetTicketReadByOwnerRequest.md)
- [SuperOffice.WebApi.Data.Ticket](/en/api/reference/webapi/SuperOffice.WebApi.Data.Ticket.md)
- [SuperOffice.WebApi.Data.TicketEntity](/en/api/reference/webapi/SuperOffice.WebApi.Data.TicketEntity.md)
- [SuperOffice.WebApi.Agents.TicketAgent](/en/api/reference/webapi/SuperOffice.WebApi.Agents.TicketAgent.md)